{"id":4564,"date":"2024-02-16T15:37:47","date_gmt":"2024-02-16T15:37:47","guid":{"rendered":"https:\/\/singularity.digital\/?p=4564"},"modified":"2025-08-18T19:24:23","modified_gmt":"2025-08-18T19:24:23","slug":"elementor-4564","status":"publish","type":"post","link":"https:\/\/singularity.digital\/pt\/insights\/elementor-4564\/","title":{"rendered":"Search Quality Rater Guidelines"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4564\" class=\"elementor elementor-4564\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f51ea37 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f51ea37\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2e4e150\" data-id=\"2e4e150\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a2f6ea elementor-widget elementor-widget-text-editor\" data-id=\"6a2f6ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Introduction to Search Quality Rating<\/h1><h2>\u00a00.0 The Search Experience<\/h2><p>\u00a0The World Wide Web is a vast collection of online information and content.\u00a0 Internet search engines provide a powerful\u00a0 way to explore this online universe.\u00a0 There are many ways people search: people may type words into a search box in a\u00a0 browser, speak to a mobile phone or assistant device, use search engine autocomplete features, etc.<\/p><p>\u00a0People search the Internet\u00a0 for a variety of purposes, ranging from accomplishing a quick task to researching a topic in\u00a0 depth.\u00a0 A search may be part of a long-term project, such as a home remodel or vacation planning.\u00a0 A search may be\u00a0 done when someone is bored and looking for entertainment, such as a search for [funny videos].\u00a0 A search may be a\u00a0 single question asked during a critical moment of a person&#8217;s life, such as [what are the symptoms of a heart attack?].<\/p><p>\u00a0Search engines exist to help people find what they are looking for.\u00a0 To do that, search engines must provide a diverse set\u00a0 of helpful, high quality search results, presented in the most helpful order.<\/p><p>\u00a0Different types of searches need very different types of search results.\u00a0 Medical search results should be high quality,\u00a0 authoritative, and trustworthy.\u00a0 Search results for [cute baby animal pictures] should be adorable.\u00a0 Search results for a\u00a0 specific website or webpage should have that desired result at the top.\u00a0 Searches that have many possible meanings or\u00a0 involve many perspectives need a diverse set of results that reflect the natural diversity of meanings and points of view.<\/p><p>\u00a0People all over the world use search engines; therefore, diversity in search results is essential to satisfy the diversity of\u00a0 people who use search.<\/p><p>\u00a0Finally, search results should help people.\u00a0 Search results should provide authoritative and trustworthy information, not\u00a0 lead people astray with misleading content.\u00a0 Search results should allow people to find what they&#8217;re looking for, not\u00a0 surprise people with unpleasant, upsetting, offensive, or disturbing content.\u00a0 Harmful, hateful, violent, or sexually explicit\u00a0 search results are only appropriate if the person phrased their search in a way that makes it clear that they are looking for\u00a0 this type of content, <strong><em>\u00a0and <\/em><\/strong>\u00a0there is no other reasonable interpretation of the words used in their search.<\/p><h2>\u00a00.1 \u00a0\u00a0 \u00a0The Purpose of Search Quality Rating<\/h2><p>\u00a0As a Search Quality Rater, you will help evaluate search engine quality around the world.\u00a0 Good search engines give\u00a0 results that are helpful for people in their own specific language and locale.<\/p><p>\u00a0No single rating can directly impact how a particular webpage, website, or result appears in Google Search, nor can it\u00a0 cause specific webpages, websites, or results to move up or down on the search results page.\u00a0 Using ratings to position\u00a0 results on the search results page would not be feasible, as humans could never individually rate each page on the open\u00a0 web.<\/p><p>\u00a0Instead, ratings are used to measure how effectively search engines are working to deliver helpful content to people\u00a0 around the world.\u00a0 Ratings are also used to improve search engines by providing examples of helpful and unhelpful\u00a0 results for different searches.<\/p><p>\u00a0As part of your role in the search quality rating program, it is important that you are familiar with and comfortable using a\u00a0 search engine.\u00a0 We encourage you to be an expert in search!\u00a0 For example, experiment with using <a href=\"https:\/\/support.google.com\/websearch\/answer\/2466433?hl=en\" target=\"_blank\">\u00a0operators<\/a> \u00a0(e.g., quotes\u00a0 or a hyphen) in your searches or try using <a href=\"https:\/\/support.google.com\/websearch\/answer\/35890?hl=en&amp;ref_topic=3081620\" target=\"_blank\">\u00a0advanced search<\/a> \u00a0options.<\/p><h2>\u00a00.2 \u00a0\u00a0 \u00a0Raters Must Represent People in their Rating Locale<\/h2><p>\u00a0It is very important for you to represent people in the locale you evaluate. You must be very familiar with the task language\u00a0 and location in order to represent the experience of people in your locale.\u00a0 If you do not have the knowledge to do this,\u00a0 please inform your employer\/company.<\/p><p>\u00a0Unless your rating task indicates otherwise, your ratings should be based on the instructions and examples given in these\u00a0 guidelines.\u00a0 Ratings should not be based on your personal opinions, preferences, religious beliefs, or political views.\u00a0 Always use your best judgment and represent the cultural standards of your rating locale.<\/p><h2>\u00a00.3 \u00a0\u00a0 \u00a0Browser Requirements<\/h2><p>\u00a0Check with your employer\/company for browser requirements.\u00a0 You may use helpful browser add-ons or extensions, but\u00a0 please do not use add-ons or extensions that interfere with or alter the user experience of the page.<\/p><h2>\u00a00.4 \u00a0\u00a0 \u00a0Ad Blocking Extensions<\/h2><p>\u00a0Do not use add-ons or extensions that block ads for Needs Met rating or Page Quality rating. These add-ons or\u00a0 extensions may cause you to give incorrect ratings.\u00a0 As a rater, only use an ad blocking extension or add-on if specifically\u00a0 instructed to do so in the project-specific instructions.<\/p><h2>\u00a00.5 \u00a0\u00a0 \u00a0Internet Safety Information<\/h2><p>\u00a0In the course of your work, you will visit many different webpages.\u00a0 Some of them may harm your computer unless you are\u00a0 careful.\u00a0 Please do not download any executables, applications, or other potentially dangerous files, or click on any links\u00a0 that you are uncomfortable with.<\/p><p><strong>\u00a0It is strongly recommended that you have antivirus and antispyware protection on your computer.\u00a0 This software\u00a0 must be updated frequently or your computer will not be protected.\u00a0 There are many free and for-purchase\u00a0 antivirus and antispyware products available on the web<\/strong> .<\/p><p>\u00a0See <a href=\"http:\/\/en.wikipedia.org\/wiki\/Antivirus_software\" target=\"_blank\">\u00a0here<\/a> \u00a0for a Wikipedia page on antivirus software and <a href=\"http:\/\/en.wikipedia.org\/wiki\/Spyware\" target=\"_blank\">\u00a0here<\/a> \u00a0for a Wikipedia page on spyware.<\/p><p>\u00a0We suggest that you only open files with which you are comfortable.\u00a0 The file formats listed below are generally\u00a0 considered safe if antivirus software is in place.<\/p><ul><li>.txt (text files)<\/li><li>.ppt or .pptx (Microsoft PowerPoint)<\/li><li>.doc or .docx (Microsoft Word)<\/li><li>.xls or .xlsx (Microsoft Excel)<\/li><li>.pdf (PDF files) (Adobe Acrobat)<\/li><\/ul><p>\u00a0If you encounter a page with a warning message, such as \u201cWarning-visiting this web site may harm your computer,\u201d or if\u00a0 your antivirus software warns you about a page, you should not try to visit the page to assign a rating.<\/p><h2>\u00a00.6 \u00a0\u00a0 \u00a0The Role of Examples in these Guidelines<\/h2><p>\u00a0The rating concepts in these guidelines apply to all types of content.\u00a0 The examples throughout these guidelines are very\u00a0 important to illustrate how the concepts defined in each section should be applied in rating tasks for different types of\u00a0 webpages and different types of content.<\/p><p>\u00a0Please view each example and keep the following in mind:<\/p><ul><li>Webpages and websites change rapidly, so we use images or &#8220;snapshots&#8221; of webpages in most of our examples.<\/li><li>Because some types of content are difficult to view in &#8220;snapshot&#8221; form, a description of the webpage is provided for each example.<\/li><li>The information in the examples was accurate at the time it was added, but content and websites may change over time.<\/li><li>Some examples show pages on desktop and some show pages on mobile devices.<\/li><\/ul><h1>\u00a0Part 1: Page Quality Rating Guideline<\/h1><h2>\u00a01.0 \u00a0\u00a0 \u00a0Introduction to Page Quality Rating<\/h2><p>\u00a0A Page Quality (PQ) rating task consists of a URL and a grid to record your observations as you explore the landing page\u00a0 and the website associated with the URL.\u00a0 The goal of PQ rating is to evaluate how well the page achieves its purpose.<\/p><p>\u00a0Here&#8217;s what you&#8217;ll need to be a successful Page Quality rater:<\/p><ul><li>Your experience using the web as an ordinary user in your rating locale.<\/li><li>In-depth knowledge of these guidelines.<\/li><li>And most importantly\u2014practice doing PQ rating tasks!<\/li><\/ul><h2>\u00a02.0 \u00a0\u00a0 \u00a0Understanding Webpages and Websites<\/h2><p>\u00a0Page Quality rating requires an in-depth understanding of websites.\u00a0 We&#8217;ll start with the basics.\u00a0 Along the way, we&#8217;ll share\u00a0 important information about Page Quality rating, so please read through this section even if you are a website expert! <strong>\u00a02.1 \u00a0\u00a0 \u00a0Important Definitions <\/strong><\/p><p>\u00a0Here are some important definitions:<\/p><p>\u00a0A <strong>\u00a0search engine <\/strong>\u00a0is a tool to help people find or interact with content available on the Internet.<\/p><p>\u00a0In these guidelines, the word &#8220;<strong> user<\/strong> &#8221; refers to a person trying to find information or accomplish a task on the Internet.\u00a0 Users are people from many different backgrounds, whose experiences and needs may differ from your own: people of all\u00a0 ages, genders, races, religions, political affiliations, etc.<\/p><p>\u00a0A <strong>\u00a0webpage <\/strong>\u00a0is connected to the World Wide Web and can be viewed or &#8220;visited&#8221; using a web browser (e.g., Chrome), a\u00a0 browser on your phone, or a search app.\u00a0 In the 1990s, webpage content was mostly text and links.\u00a0 Today, webpage\u00a0 content includes many forms of media (such as images, videos, etc.) and functionality (such as online shopping features,\u00a0 email, calculator functionality, online games, etc.).<\/p><p>\u00a0A <strong>\u00a0URL <\/strong>\u00a0is a string of letters, numbers, and punctuation that your web browser uses to \u201cfind\u201d and display a webpage.\u00a0 Page\u00a0 Quality rating doesn&#8217;t require you to have in-depth understanding of the structure of URLs, i.e., you don\u2019t need to know the\u00a0 difference between host, domain, etc.\u00a0 But if you are interested, see <a href=\"http:\/\/en.wikipedia.org\/wiki\/Url\" target=\"_blank\">\u00a0here<\/a> \u00a0to read more.<\/p><p>\u00a0A <strong>\u00a0website <\/strong>\u00a0or <strong>\u00a0site <\/strong>\u00a0is a group of World Wide Web pages usually containing hyperlinks to each other and made available\u00a0 online by an individual, company, educational institution, government, or organization.\u00a0 Popular websites include\u00a0 Facebook, Wikipedia, Yahoo, YouTube, etc.<\/p><p><strong>\u00a0Note<\/strong> : In these guidelines, we will use the word \u201cwebsite\u201d to refer to a collection of pages owned and controlled by\u00a0 a single entity (individual, business, etc.).\u00a0 But we will also use \u201cwebsite\u201d to refer to major \u201cindependent\u201d sections\u00a0 (or hosts) of some websites that were created to achieve separate purposes.\u00a0\u00a0 For example, the Yahoo website is\u00a0 organized into different sections (or hosts), such as Yahoo Finance (<a href=\"http:\/\/finance.yahoo.com\/\" target=\"_blank\"> finance.yahoo.com<\/a><a href=\"http:\/\/finance.yahoo.com\/\" target=\"_blank\"> )<\/a>, Yahoo Mail<\/p><p>\u00a0<a href=\"http:\/\/mail.yahoo.com\/\" target=\"_blank\">(<\/a><a href=\"http:\/\/mail.yahoo.com\/\" target=\"_blank\"> mail.yahoo.com<\/a><a href=\"http:\/\/mail.yahoo.com\/\" target=\"_blank\"> )<\/a>, Yahoo Sports (<a href=\"http:\/\/sports.yahoo.com\/\" target=\"_blank\"> sports.yahoo.com<\/a><a href=\"http:\/\/sports.yahoo.com\/\" target=\"_blank\"> )<\/a>, etc.\u00a0 Each of these has its own purpose.\u00a0 It\u2019s OK to refer to\u00a0 each of these sections as a website; for example, the Yahoo Finance website and the Yahoo Sports website.\u00a0 You\u00a0 may also refer to pages on Yahoo Finance or Yahoo Sports as belonging to the Yahoo website.<\/p><p>\u00a0A <strong>\u00a0homepage <\/strong>\u00a0of a website is the main page of the site.\u00a0 It is usually the first page that users see when the site loads.\u00a0 For\u00a0 example, <a href=\"http:\/\/www.apple.com\/\" target=\"_blank\">\u00a0http:\/\/www.apple.com<\/a> \u00a0is the homepage of the Apple site, <a href=\"http:\/\/www.yahoo.com\/\" target=\"_blank\">\u00a0http:\/\/www.yahoo.com<\/a> \u00a0is the homepage of the Yahoo\u00a0 company site, and <a href=\"http:\/\/finance.yahoo.com\/\" target=\"_blank\">\u00a0http:\/\/finance.yahoo.com<\/a> \u00a0is the homepage of Yahoo Finance.\u00a0 You can usually find the homepage of a\u00a0 website by clicking on a \u201chome\u201d link or logo link on subpages of a website.<\/p><p>\u00a0A <strong>\u00a0website owner <\/strong>\u00a0is the person, company, or organization who is responsible for a website.<\/p><p>\u00a0A <strong>\u00a0content creator <\/strong>\u00a0is the individual(s) or entity (business, organization, etc.) who created the content on a webpage.<\/p><p><strong>\u00a0Important<\/strong><em> : <\/em>\u00a0You must be very comfortable exploring websites, both by clicking links and modifying URLs in the address\u00a0 bar of your web browser.\u00a0 Become a website detective and explorer!<\/p><h3>\u00a02.2 \u00a0\u00a0\u00a0\u00a0 \u00a0Understanding the Purpose of a Webpage<\/h3><p>\u00a0The purpose of a page is the reason or reasons why the page was created.\u00a0 Every page on the Internet is created for a\u00a0 purpose, or for multiple purposes.\u00a0 Most pages are created to be helpful for people, thus having a beneficial purpose.\u00a0 Some pages are created merely to make money, with little or no effort to help people.\u00a0 Some pages are even created to\u00a0 harm users.\u00a0 The first step in understanding a page is figuring out its purpose.<\/p><p>\u00a0Why is it important to determine the purpose of the page for PQ rating?<\/p><ul><li>The goal of PQ rating is to determine how well a page achieves its purpose. In order to assign a rating, you must\u00a0 understand the purpose of the page and sometimes the website.<\/li><li>By understanding the purpose of the page, you&#8217;ll better understand what criteria are important to consider when evaluating that particular page.<\/li><li>Websites and pages should be created to help people. If that is not the case, a rating of <strong>\u00a0Lowest <\/strong>\u00a0may be\u00a0 \u00a0 More on this later.<\/li><\/ul><p>\u00a0As long as the page is created to help people, we will not consider any particular page purpose or type to be higher quality\u00a0 than another.\u00a0 For example, encyclopedia pages are not necessarily higher quality than humor pages.<\/p><p><strong>\u00a0Important<\/strong> : There are highest quality and lowest quality webpages of all different types and purposes: shopping pages,\u00a0 news pages, forum pages, video pages, pages with error messages, PDFs, images, gossip pages, humor pages,\u00a0 homepages, and all other types of pages.\u00a0 The type of page does not determine the PQ rating\u2014you have to understand\u00a0 the purpose of the page to determine the rating.<\/p><p>\u00a0Common helpful or beneficial page purposes include (but are not limited to):<\/p><ul><li>To share information about a topic.<\/li><li>To share a personal experience, perspective, or feelings on a topic.<\/li><li>To share pictures, videos, or other forms of media.<\/li><li>To demonstrate a personal talent or skill.<\/li><li>To express an opinion or point of view.<\/li><li>To entertain.<\/li><li>To offer products or services.<\/li><li>To allow users to post questions for other users to answer. \u00a0\u00a0\u00a0\u00a0 \u00a0To allow users to share files or to download software.<\/li><\/ul><p>\u00a0Here are a few examples where it is easy to understand the purpose of the page:<\/p><table width=\"720\"><tbody><tr><td width=\"240\"><p><strong>\u00a0Type of Page <\/strong><\/p><\/td><td width=\"480\"><p><strong>\u00a0Purpose of the Page <\/strong><\/p><\/td><\/tr><tr><td width=\"240\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/QPYnQqLIG6rDYKyeDsnE.jpg\" target=\"_blank\">\u00a0News website homepage<\/a><\/p><\/td><td width=\"480\"><p>\u00a0To inform users about recent or important events.<\/p><\/td><\/tr><tr><td width=\"240\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/QU81MkJSg4MJZAQL9zPr.jpg\" target=\"_blank\">\u00a0Shopping page<\/a><\/p><\/td><td width=\"480\"><p>\u00a0To sell or give information about the product.<\/p><\/td><\/tr><tr><td width=\"240\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/4JqAcmHjFpl5FIqM6DtM.jpg\" target=\"_blank\">\u00a0Video page<\/a><\/p><\/td><td width=\"480\"><p>\u00a0To share a cute video of a cat.<\/p><\/td><\/tr><tr><td width=\"240\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/9GjMMfnhGpl13ks1jqoW.jpg\" target=\"_blank\">\u00a0Currency converter page<\/a><\/p><\/td><td width=\"480\"><p>\u00a0To calculate equivalent amounts in different currencies.<\/p><\/td><\/tr><\/tbody><\/table><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/7LHhWUPvjreNX160dCAe.jpg\" target=\"_blank\">\u00a0Here is an example (OmNomNomNom Page)<\/a> \u00a0of a helpful page where the purpose of the page is not as obvious.\u00a0 At first\u00a0 glance, this page may seem pointless or strange.\u00a0 However, it is a page from a humorous site that encourages users to\u00a0 post photos with mouths drawn on them.\u00a0 The purpose of the page is humor or artistic expression.\u00a0 This page has a\u00a0 helpful or beneficial purpose.\u00a0 Even though the <a href=\"https:\/\/guidelines.raterhub.com\/images\/LcWKpA8xWgSF5zyM9EQD.jpg\" target=\"_blank\">\u00a0About<\/a> \u00a0page on this website is not very helpful, the website explains itself\u00a0 on its <a href=\"https:\/\/guidelines.raterhub.com\/images\/qTQjVTRvM2usuUEYAoOR.jpg\" target=\"_blank\">\u00a0FAQ<\/a> \u00a0page.<\/p><h3>\u00a02.3 \u00a0\u00a0\u00a0 \u00a0Your Money or Your Life (YMYL) Topics<\/h3><p>\u00a0Pages on the World Wide Web are about a vast variety of topics.\u00a0 Some topics have a high risk of harm because content\u00a0 about these topics could significantly impact the health, financial stability, or safety of people, or the welfare or well-being\u00a0 of society.\u00a0 We call these topics \u201cYour Money or Your Life\u201d or YMYL.<\/p><p>\u00a0YMYL topics may significantly impact or harm one or more of the following:\u00a0 \u25cf \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0the person who is directly viewing or using the content<\/p><ul><li>other people who are affected by the person who viewed the content<\/li><li>groups of people or society affected by the actions of people who viewed the content<\/li><\/ul><p>\u00a0YMYL topics can directly and significantly impact people\u2019s health, financial stability or safety, or the welfare or well-being\u00a0 of society, because of the following reasons:<\/p><ul><li><strong>The topic itself is harmful or dangerous<\/strong> . For example, there is clear and present harm directly associated with\u00a0 topics related to self-harm, criminal acts, or violent extremism.<\/li><li><strong>The topic could cause harm if the content is not accurate and trustworthy<\/strong> . For example, mild inaccuracies\u00a0 or content from less reliable sources could significantly impact someone&#8217;s health, financial stability, or safety, or\u00a0 impact society, for topics like: symptoms of a heart attack, how to invest money, what to do if there is an\u00a0 earthquake, who can vote, or needed qualifications for obtaining a driver\u2019s license.<\/li><\/ul><p>\u00a0To determine whether a topic is YMYL, assess the following types of harm that might occur:<\/p><ul><li><strong>YMYL Health or Safety<\/strong> : Topics that could harm mental, physical, and emotional health, or any form of safety such as physical safety or safety online.<\/li><li><strong>YMYL Financial Security<\/strong> : Topics that could damage a person&#8217;s ability to support themselves and their families.<\/li><li><strong>YMYL Society<\/strong> : Topics that could negatively impact groups of people, issues of public interest, trust in public institutions, etc.<\/li><li><strong>YMYL Othe<\/strong> r: Topics that could hurt people or negatively impact welfare or well-being of society.<\/li><\/ul><p>\u00a0It&#8217;s possible to imagine a hypothetical harmful page for any non-harmful topic, such as the science behind rainbows or\u00a0 shopping for pencils: for either of these topics, someone could build a page that has a malicious computer virus download.\u00a0 However, for a specific topic to be YMYL, the topic itself must potentially impact people\u2019s health, financial stability, or\u00a0 safety, or the welfare or well-being of society.<\/p><p>\u00a0Many or most topics are not YMYL and do not require a high level of accuracy or trust <em>\u00a0to prevent harm<\/em> .\u00a0 Because YMYL\u00a0 assessment is a spectrum, it may be helpful to think of topics as clear YMYL<strong> , <\/strong>\u00a0definitely not YMYL or something in\u00a0 between.\u00a0 Pages on clear YMYL topics require the most scrutiny for Page Quality rating.<\/p><p>\u00a0<\/p><table width=\"708\"><tbody><tr><td width=\"177\"><p><strong>\u00a0Type of Topic <\/strong><\/p><\/td><td width=\"177\"><p><strong>\u00a0Clear YMYL\u00a0 Topic <\/strong><\/p><\/td><td width=\"177\"><p><strong>\u00a0May be YMYL Topic <\/strong><\/p><\/td><td width=\"177\"><p><strong>\u00a0Not or Unlikely YMYL\u00a0 Topic <\/strong><\/p><\/td><\/tr><tr><td width=\"177\"><p><strong>\u00a0Information <\/strong><\/p><p>\u00a0Could significant harm result\u00a0 from inaccurate information?<\/p><\/td><td width=\"177\"><p><strong>\u00a0Evacuation routes for a\u00a0 tsunami <\/strong><\/p><p><strong>\u00a0Explanation<\/strong> : Inaccurate\u00a0 information on evacuation\u00a0 routes could cause significant\u00a0 harm to people.<\/p><\/td><td width=\"177\"><p><strong>\u00a0Weather forecast <\/strong><\/p><p><strong>\u00a0Explanation<\/strong> : In most\u00a0 situations, slightly inaccurate\u00a0 information about the weather\u00a0 forecast will not cause harm.\u00a0 People often ask family\u00a0 members &#8220;what&#8217;s the weather\u00a0 today&#8221;.<\/p><\/td><td width=\"177\"><p><strong>\u00a0Music award winners <\/strong><\/p><p><strong>\u00a0Explanation<\/strong> : This topic is\u00a0 unlikely to cause harm.<\/p><\/td><\/tr><tr><td width=\"177\"><p><strong>\u00a0Advice about an activity <\/strong><\/p><p>\u00a0Could significant harm result\u00a0 from poor advice?<\/p><\/td><td width=\"177\"><p><strong>\u00a0When to go to the\u00a0 emergency room <\/strong><\/p><p><strong>\u00a0Explanation<\/strong> :\u00a0 Bad advice on\u00a0 when to go to the emergency\u00a0 room could cause significant\u00a0 harm.<\/p><\/td><td width=\"177\"><p><strong>\u00a0How often to replace a\u00a0 toothbrush <\/strong><\/p><p><strong>\u00a0Explanation<\/strong> : This is a casual\u00a0 health topic people commonly\u00a0 discuss with friends.\u00a0 A slightly\u00a0 imperfect suggestion is\u00a0 unlikely to significantly impact\u00a0 health or safety.<\/p><\/td><td width=\"177\"><p><strong>\u00a0How frequently to wash\u00a0 jeans <\/strong><\/p><p><strong>\u00a0Explanation<\/strong> : This topic is\u00a0 unlikely to cause harm.<\/p><\/td><\/tr><tr><td width=\"177\"><p><strong>\u00a0A personal opinion <\/strong><\/p><p>\u00a0What impact could this opinion\u00a0 have on other people and\u00a0 society?<\/p><\/td><td width=\"177\"><p><strong>\u00a0Personal opinion about why\u00a0 a racial group is inferior <\/strong><\/p><p><strong>\u00a0Explanation<\/strong> : Pages on this\u00a0 topic have been used to justify\u00a0 or incite violence against\u00a0 groups of people.<\/p><\/td><td width=\"177\"><p><strong>\u00a0Personal opinion about why\u00a0 an exercise is inferior <\/strong><\/p><p><strong>\u00a0Explanation<\/strong> : While there may\u00a0 be a health concern if the\u00a0 exercise is extreme or risky,\u00a0 most discussions of jogging vs\u00a0 swimming, etc. involve\u00a0 personal preference.<\/p><\/td><td width=\"177\"><p><strong>\u00a0Personal opinion about why\u00a0 a rock band is inferior <\/strong><\/p><p><strong>\u00a0Explanation<\/strong> : This topic is\u00a0 unlikely to cause harm,\u00a0 although there may be strong\u00a0 opinions involved!<\/p><\/td><\/tr><tr><td width=\"177\"><p><strong>\u00a0News about current events <\/strong><\/p><p>\u00a0Could this topic significantly\u00a0 impact people and society?<\/p><p>\u00a0For societal impact, consider\u00a0 issues such as elections and\u00a0 trust in public institutions that\u00a0 benefit society.<\/p><\/td><td width=\"177\"><p><strong>\u00a0News about ongoing\u00a0 violence <\/strong><\/p><p><strong>\u00a0Explanation<\/strong> : People need\u00a0 accurate information to stay\u00a0 safe. Society may also be\u00a0 impacted by information about\u00a0 ongoing violence, as citizens\u00a0 and governments make civic\u00a0 decisions accordingly.<\/p><\/td><td width=\"177\"><p><strong>\u00a0News about a car accident <\/strong><\/p><p><strong>\u00a0Explanation<\/strong> : The accident\u00a0 itself may have been harmful,\u00a0 but there is likely little risk of\u00a0 future harm from small\u00a0 inaccuracies in reporting\u00a0 about an incident.<\/p><\/td><td width=\"177\"><p><strong>\u00a0News about a local high\u00a0 school basketball game <\/strong><\/p><p><strong>\u00a0Explanation<\/strong> : This topic is\u00a0 unlikely to cause harm.<\/p><\/td><\/tr><tr><td width=\"177\"><p><strong>\u00a0Sharing on social media <\/strong><\/p><p>\u00a0Could the social media post\u00a0 cause significant harm?\u00a0 Could it hurt individuals?\u00a0 Could it damage society if\u00a0 widely shared?<\/p><\/td><td width=\"177\"><p><strong>\u00a0A tide pod challenge post <\/strong><\/p><p><strong>\u00a0Explanation<\/strong> : This harmful\u00a0 social media challenge was\u00a0 responsible for deaths.<\/p><\/td><td width=\"177\"><p><strong>\u00a0A hot sauce challenge <\/strong><\/p><p><strong>\u00a0Explanation<\/strong> : While some\u00a0 people may experience some\u00a0 discomfort by tasting various\u00a0 hot sauces, it is unlikely that\u00a0 sharing about such challenges\u00a0 would cause significant harm.<\/p><\/td><td width=\"177\"><p><strong>\u00a0A music video <\/strong><\/p><p><strong>\u00a0Explanation<\/strong> : This type of\u00a0 content generally has little risk\u00a0 of harm.<\/p><\/td><\/tr><tr><td width=\"177\"><p><strong>\u00a0Online commerce and\u00a0 product reviews <\/strong><\/p><p>\u00a0Consider the product. Could\u00a0 the product cause significant\u00a0 harm?<\/p><\/td><td width=\"177\"><p><strong>\u00a0Purchasing prescription\u00a0 drugs <\/strong><\/p><p><strong>\u00a0Explanation<\/strong> : Prescription\u00a0 drugs have the potential to\u00a0 cause harm and require\u00a0 purchase from licensed\u00a0 pharmacies.<\/p><\/td><td width=\"177\"><p><strong>\u00a0Review of a type of car <\/strong><\/p><p><strong>\u00a0Explanation<\/strong> : While cars are\u00a0 big purchases, many people\u00a0 ask friends and family about\u00a0 cars.<\/p><\/td><td width=\"177\"><p><strong>\u00a0Purchasing pencils <\/strong><\/p><p><strong>\u00a0Explanation<\/strong> : Pencils and\u00a0 other everyday items are\u00a0 unlikely to cause harm.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0If you are having trouble deciding whether a topic is YMYL, consider the following questions:<\/p><ol><li>Would a careful person seek out experts or highly trusted sources <em>to prevent harm<\/em> ?\u00a0 Could even minor\u00a0 inaccuracies cause harm?\u00a0 If yes, then the topic is likely YMYL.<\/li><li>Is the specific topic one that most people would be content with only casually consulting their friends about? If\u00a0 yes, the topic is likely not YMYL.<\/li><\/ol><p><strong>\u00a0Important<\/strong> : For pages about clear YMYL topics, we have very high Page Quality rating standards because low quality\u00a0 pages on such topics could potentially negatively impact a person\u2019s health, financial stability, or safety, or the welfare or\u00a0 well-being of society.<\/p><h3>\u00a02.4 \u00a0\u00a0\u00a0\u00a0 \u00a0Understanding Webpage Content<\/h3><p>\u00a0All of the content on a webpage can be classified as one of the following: Main Content (MC), Supplementary Content\u00a0 (SC), or Advertisements\/Monetization (Ads).\u00a0 In order to understand the purpose of a webpage and do PQ rating, you will\u00a0 need to be able to distinguish among these different parts of the page.<\/p><p>\u00a0Webpage design can be complicated, so make sure to click around and explore the page.\u00a0 See what kind of content is\u00a0 behind the tabs and test out the interactive page features.\u00a0 Content behind the tabs may be considered part of the MC,\u00a0 SC, or Ads, depending on what the content is.<\/p><h4>\u00a02.4.1 Identifying the Main Content (MC)<\/h4><p>\u00a0Main Content is any part of the page that directly helps the page achieve its purpose.\u00a0 MC can be text, images, videos,\u00a0 page features (e.g., calculators, games), and it can be content created by website users, such as videos, reviews, articles,\u00a0 comments posted by users, etc.\u00a0 Tabs on some pages lead to even more information (e.g., customer reviews) and can\u00a0 sometimes be considered part of the MC.<\/p><p>\u00a0The MC also includes the title at the top of the page (<a href=\"https:\/\/guidelines.raterhub.com\/images\/URSPCooZ0nirby6wmfKA.jpg\" target=\"_blank\"> example<\/a> ).\u00a0 Descriptive MC titles allow users to make informed\u00a0 decisions about what pages to visit.\u00a0 Helpful titles summarize the MC on the page.<\/p><table width=\"720\"><tbody><tr><td width=\"528\"><p><strong>\u00a0Type of Page and Purpose <\/strong><\/p><\/td><td width=\"192\"><p><strong>\u00a0MC Highlighted in Yellow <\/strong><\/p><\/td><\/tr><tr><td width=\"528\"><p>\u00a0News website homepage: the purpose is to inform users about recent or important events.<\/p><\/td><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/cxqHhjhk8cDmdDl9g1wj.jpg\" target=\"_blank\">\u00a0MC &#8211; News Homepage<\/a><\/p><\/td><\/tr><tr><td width=\"528\"><p>\u00a0News article page: the purpose is to communicate information about an event or news topic.<\/p><\/td><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/HkN4pi8q8psmFa5Lal8u.jpg\" target=\"_blank\">\u00a0MC &#8211; News Article<\/a><\/p><\/td><\/tr><tr><td width=\"528\"><p>\u00a0Store product page: the purpose is to sell or give information about the product.<\/p><p>\u00a0\u25cf \u00a0\u00a0 \u00a0Content behind the Reviews, Shipping, and Safety Information tabs are considered to be\u00a0 part of the MC.<\/p><\/td><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/MD6oXw7OYImEXQ3Ft07d.jpg\" target=\"_blank\">\u00a0MC &#8211; Shopping Page<\/a><\/p><\/td><\/tr><tr><td width=\"528\"><p>\u00a0Currency converter page: the purpose is to calculate equivalent amounts in different currencies.<\/p><\/td><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/uOTYpA8urZaglyfv4vF4.jpg\" target=\"_blank\">\u00a0MC &#8211; Currency Converter<\/a><\/p><\/td><\/tr><tr><td width=\"528\"><p>\u00a0Blog post page: the purpose is to share music used on a TV show.<\/p><\/td><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/ia8lFFjEeLwDAo3yvyqc.jpg\" target=\"_blank\">\u00a0MC &#8211; Blog Post Page<\/a><\/p><\/td><\/tr><tr><td width=\"528\"><p>\u00a0Search engine homepage: the purpose is to allow users to enter a query and search the Internet.<\/p><\/td><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/Skq8RNKrZP2MZVseObKT.jpg\" target=\"_blank\">\u00a0MC &#8211; Search Engine Homepage<\/a><\/p><\/td><\/tr><tr><td width=\"528\"><p>\u00a0Bank login page: the purpose is to allow users to log in to bank online.<\/p><\/td><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/h2FuYfRV1eSvbBZWBvMC.jpg\" target=\"_blank\">\u00a0MC &#8211; Bank Login Page<\/a><\/p><\/td><\/tr><\/tbody><\/table><h4>\u00a02.4.2 Identifying the Supplementary Content (SC)<\/h4><p>\u00a0Supplementary Content contributes to a good user experience on the page, but does not directly help the page achieve its\u00a0 purpose.\u00a0 SC is an important part of the user experience.\u00a0 One common type of SC is navigation links that allow users to\u00a0 visit other parts of the website.\u00a0 In some cases, content behind tabs may be considered part of the SC.<\/p><p>\u00a0Sometimes the easiest way to identify SC is to look for the parts of the page that <em>\u00a0are not <\/em>\u00a0MC or Ads.<\/p><table width=\"720\"><tbody><tr><td width=\"528\"><p><strong>\u00a0Type of Page and Purpose <\/strong><\/p><\/td><td width=\"192\"><p><strong>\u00a0SC Highlighted in Blue <\/strong><\/p><\/td><\/tr><tr><td width=\"528\"><p>\u00a0News article page: the purpose is to communicate information about an event or news topic.<\/p><\/td><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/xWy1JjUVpSdmiAwHiIYS.jpg\" target=\"_blank\">\u00a0SC &#8211; News Article<\/a><\/p><\/td><\/tr><tr><td width=\"528\"><p>\u00a0Store product page: the purpose is to sell or give information about the product.<\/p><\/td><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/xxp7viBblC9kYJWyXbkS.jpg\" target=\"_blank\">\u00a0SC &#8211; Shopping Page<\/a><\/p><\/td><\/tr><tr><td width=\"528\"><p>\u00a0Blog post page: the purpose is to share music used on a TV show.<\/p><\/td><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/1KAbCaODzmIWsIdtcR47.jpg\" target=\"_blank\">\u00a0SC &#8211; Blog Post Page<\/a><\/p><\/td><\/tr><\/tbody><\/table><h4>\u00a02.4.3 Identifying Advertisements\/Monetization (Ads)<\/h4><p>\u00a0Ads may contribute to a good user experience.\u00a0 Advertisements\/Monetization (Ads) is content and\/or links that are\u00a0 displayed for the purpose of monetizing (making money from) the page.\u00a0 The presence or absence of Ads is not by itself a\u00a0 reason for a <strong>\u00a0High <\/strong>\u00a0or <strong>\u00a0Low <\/strong>\u00a0quality rating.\u00a0 Without advertising and monetization, some webpages could not exist because it\u00a0 costs money to maintain a website and create high quality content.<\/p><p>\u00a0There are many different ways to monetize a webpage, including advertisements and affiliate programs.\u00a0 See <a href=\"http:\/\/en.wikipedia.org\/wiki\/Website_monetization\" target=\"_blank\">\u00a0here<\/a> \u00a0for\u00a0 more information on website monetization.\u00a0 Note that monetization on mobile pages may be more subtle than\u00a0 monetization on desktop pages.<\/p><p>\u00a0The most common type of monetization is advertisements.\u00a0 Ads may be labeled as &#8220;ads,&#8221; &#8220;sponsored links,&#8221; \u201csponsored\u00a0 listings,\u201d \u201csponsored results,\u201d etc.\u00a0 Ads may change when you reload the page, and different users may see different Ads\u00a0 on the same page.<\/p><p>\u00a0Website owners can choose to display Ads on their page (such as by joining an <a href=\"http:\/\/en.wikipedia.org\/wiki\/Advertising_network\" target=\"_blank\">\u00a0advertising network<\/a><a href=\"http:\/\/en.wikipedia.org\/wiki\/Advertising_network\" target=\"_blank\"> )<\/a>, but they may not\u00a0 always directly control the content of the Ads.\u00a0 However, we will consider a website responsible for the overall quality of\u00a0 the Ads displayed.<\/p><p><strong>\u00a0Important: <\/strong>\u00a0For the purpose of these guidelines, we will consider monetized links of any type to be \u201cAds.\u201d\u00a0 See <a href=\"http:\/\/en.wikipedia.org\/wiki\/Website_monetization\" target=\"_blank\">\u00a0here<\/a> \u00a0for\u00a0 different types of website monetization.<\/p><table width=\"720\"><tbody><tr><td width=\"528\"><p><strong>\u00a0Type of Page and Purpose <\/strong><\/p><\/td><td width=\"192\"><p><strong>\u00a0Ads Highlighted in Red <\/strong><\/p><\/td><\/tr><tr><td width=\"528\"><p>\u00a0News article page: the purpose is to communicate information about an event or news topic.<\/p><\/td><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/volUm0zcdA5JWM3zLOtJ.jpg\" target=\"_blank\">\u00a0Ads &#8211; News Article<\/a><\/p><\/td><\/tr><tr><td width=\"528\"><p>\u00a0Blog post page: the purpose is to share music used on a TV show.<\/p><\/td><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/o2ynIx96bBDKzkT4cKHe.jpg\" target=\"_blank\">\u00a0Ads &#8211; Blog Post Page<\/a><\/p><\/td><\/tr><tr><td width=\"528\"><p>\u00a0Store product page: the purpose is to sell or give information about the product.<\/p><\/td><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/J91toPVoWFlVg14Frb8K.jpg\" target=\"_blank\">\u00a0No ads \u2013 Shopping Page<\/a><\/p><\/td><\/tr><\/tbody><\/table><h4>\u00a02.4.4 Summary of the Parts of the Page<\/h4><p>\u00a0Let&#8217;s put it all together.<\/p><ul><li><strong>Main Content (MC) <\/strong>is any part of the page that directly helps the page achieve its purpose.\u00a0 MC is (or should be!) the\u00a0 reason the page exists.\u00a0 The quality of the MC plays a very large role in the Page Quality rating of a webpage.<\/li><li><strong>Supplementary Content (SC) <\/strong>is also important.\u00a0 SC can help a page better achieve its purpose or it can detract from\u00a0 the overall experience.<\/li><li>Many pages have <strong>advertisements\/monetization (Ads)<\/strong> .\u00a0 Without advertising and monetization, some webpages\u00a0 could not exist because it costs money to maintain a website and create high quality content.\u00a0 The presence or\u00a0 absence of Ads is not by itself a reason for a <strong>\u00a0High <\/strong>\u00a0or <strong>\u00a0Low <\/strong>\u00a0quality rating.<\/li><\/ul><p>\u00a0On some pages, user reviews and comments may be considered MC, and on other pages they may be considered SC.\u00a0 Use your best judgment and think about the purpose of the page.<\/p><p>\u00a0Do not worry too much about identifying every little part of the page.\u00a0 Think about which parts of the page are the MC.\u00a0 Next, look for the Ads.\u00a0 Anything left over can be considered SC.<\/p><table width=\"705\"><tbody><tr><td width=\"528\"><p><strong>\u00a0Type of Page and Purpose <\/strong><\/p><\/td><td width=\"177\"><p><strong>\u00a0MC, SC, &amp; Ads Highlighted <\/strong><\/p><\/td><\/tr><tr><td width=\"528\"><p>\u00a0News article page: the purpose is to communicate information about an event or news topic.<\/p><\/td><td width=\"177\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/GjTwkofhqKGWwzuHQ157.jpg\" target=\"_blank\">\u00a0Summary &#8211; News Article<\/a><\/p><\/td><\/tr><tr><td width=\"528\"><p>\u00a0Store product page: the purpose is to sell or give information about the product.<\/p><\/td><td width=\"177\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/8DptMIUdPUMgsE8MZJvL.jpg\" target=\"_blank\">\u00a0Summary &#8211; Shopping Page<\/a><\/p><\/td><\/tr><tr><td width=\"528\"><p>\u00a0Currency converter page: the purpose is to calculate equivalent amounts in different currencies.<\/p><\/td><td width=\"177\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/jENMfRdKOQWTZAElUyN4.jpg\" target=\"_blank\">\u00a0Summary &#8211; Currency Converter<\/a><\/p><\/td><\/tr><tr><td width=\"528\"><p>\u00a0Blog post page: the purpose is to share music used on a TV show.<\/p><\/td><td width=\"177\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/GVEMxxE2lqIV495SS0Dg.jpg\" target=\"_blank\">\u00a0Summary &#8211; Blog Post Page<\/a><\/p><\/td><\/tr><tr><td width=\"528\"><p>\u00a0Bank login page: the purpose is to allow users to log in to the bank online.<\/p><\/td><td width=\"177\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/DyEV4u7gj2ZtVPXWLzMk.jpg\" target=\"_blank\">\u00a0Summary &#8211; Bank Login Page<\/a><\/p><\/td><\/tr><\/tbody><\/table><h3>\u00a02.5 \u00a0\u00a0\u00a0\u00a0 \u00a0Understanding the Website<\/h3><p>\u00a0Pages often make more sense when viewed as part of a website.\u00a0 Some of the criteria in Page Quality rating are based\u00a0 on understanding the website that the page belongs to.<\/p><p>\u00a0To understand a website, start by finding out who is responsible for the website and who created the content on the page\u00a0 (more information provided in <u>\u00a0Section 2.5.2<\/u> ).\u00a0 Then, look for information about the website and\/or content creators on the\u00a0 website itself.\u00a0 Websites and content creators are usually very eager to tell you all about themselves!<\/p><p>\u00a0You must also look for reputation information about the website and\/or content creators.\u00a0 What do outside, independent\u00a0 sources say about them?\u00a0 When there is disagreement between what the website or content creators say about\u00a0 themselves and what reputable independent sources say, trust the independent sources.<\/p><h4>\u00a02.5.1 Finding the Homepage<\/h4><p>\u00a0The homepage of a website usually contains or has links to important information about the website.\u00a0 Website owners\u00a0 usually make it easy to get to the homepage from any page on the site.<\/p><p>\u00a0Here&#8217;s how to find the homepage of a website:<\/p><ol><li>Examine the landing page of the URL in your PQ rating task.<\/li><li>Find and click on the link labeled with the name or logo of the website (occasionally labeled as \u201chome&#8221; or \u201cmain&#8221;), which usually appears at the top of the page.<\/li><\/ol><p>\u00a0Sometimes, you may be given a webpage or website that appears to have no navigation links, no homepage link, and no\u00a0 logo or other means to find the homepage.\u00a0 Even some <strong>\u00a0High <\/strong>\u00a0or <strong>\u00a0Highest <\/strong>\u00a0quality pages lack a way to navigate to the\u00a0 homepage.\u00a0 If you can&#8217;t find a link to the homepage, modify the URL by removing everything to the right of \u201c.com,\u201d \u201c.org,\u201d\u00a0 \u201c.net,\u201d \u201c.fr,\u201d etc. and refresh the page.<\/p><p>\u00a0Occasionally, your rating task will include a URL for which there are two or more justifiable \u201chomepage\u201d candidates.\u00a0 For\u00a0 example, you may not be sure whether the homepage of the URL <a href=\"https:\/\/finance.yahoo.com\/calendar\" target=\"_blank\">\u00a0https:\/\/finance.yahoo.com\/calendar<\/a> \u00a0is <a href=\"http:\/\/finance.yahoo.com\/\" target=\"_blank\">\u00a0http:\/\/finance.yahoo.com<\/a> \u00a0or <a href=\"http:\/\/www.yahoo.com\/\" target=\"_blank\">\u00a0http:\/\/www.yahoo.com<\/a><a href=\"http:\/\/www.yahoo.com\/\" target=\"_blank\"> .<\/a><\/p><p><strong>\u00a0Important<\/strong> : When you have more than one homepage \u201ccandidate,\u201d please use whichever one offers the most information\u00a0 about the specific webpage in the rating task.\u00a0 Use your judgment.\u00a0\u00a0 The goal is to understand the webpage and the\u00a0 website(s) it is associated with, not find the one unique, correct homepage.<\/p><p>\u00a0In the following examples, we have included the URL of the page to be evaluated in the rating task, as well as the URL of\u00a0 its associated homepage.\u00a0 We have also included an image that shows where to click on the landing page to navigate to\u00a0 the homepage.\u00a0 In the image, you will see a red box around the link or logo you would click to navigate to the homepage.<\/p><table width=\"720\"><tbody><tr><td width=\"168\"><p><strong>\u00a0URL of the Task Page <\/strong><\/p><\/td><td width=\"276\"><p><strong>\u00a0Homepage of the Website <\/strong><\/p><\/td><td width=\"276\"><p><strong>\u00a0Where to click to get to the Homepage <\/strong><\/p><\/td><\/tr><tr><td width=\"168\"><p><a href=\"http:\/\/www.williams-sonoma.com\/products\/shun-premier-7-piece-knife-block-set\/\" target=\"_blank\">\u00a0http:\/\/www.williams-sonoma.c<\/a> <a href=\"http:\/\/www.williams-sonoma.com\/products\/shun-premier-7-piece-knife-block-set\/\" target=\"_blank\">\u00a0om\/products\/shun-premier-7-<\/a> <a href=\"http:\/\/www.williams-sonoma.com\/products\/shun-premier-7-piece-knife-block-set\/\" target=\"_blank\">\u00a0piece-knife-block-set<\/a><\/p><\/td><td width=\"276\"><p><a href=\"http:\/\/www.williams-sonoma.com\/\" target=\"_blank\">\u00a0http:\/\/www.williams-sonoma.com<\/a><\/p><\/td><td width=\"276\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/8JiBkDOGnrh2Oqzjc7hF.jpg\" target=\"_blank\">\u00a0Williams-Sonoma Homepage<\/a><\/p><p>\u00a0This \u201cWILLIAMS-SONOMA\u201d logo shown in the\u00a0 upper center of the page is clickable and takes\u00a0 users to the homepage of the website.<\/p><\/td><\/tr><tr><td width=\"168\"><p><a href=\"http:\/\/hms.harvard.edu\/about-hms\/facts-figures\" target=\"_blank\">\u00a0http:\/\/hms.harvard.edu\/about-<\/a> <a href=\"http:\/\/hms.harvard.edu\/about-hms\/facts-figures\" target=\"_blank\">\u00a0hms\/facts-figures<\/a><\/p><\/td><td width=\"276\"><p><a href=\"http:\/\/hms.harvard.edu\/\" target=\"_blank\">\u00a0http:\/\/hms.harvard.edu<\/a><\/p><p>\u00a0In this case, we will consider the Harvard Medical\u00a0 School page at <a href=\"http:\/\/hms.harvard.edu\/\" target=\"_blank\">\u00a0http:\/\/hms.harvard.edu<\/a> \u00a0to be the\u00a0 homepage, rather than <a href=\"http:\/\/www.harvard.edu\/\" target=\"_blank\">\u00a0http:\/\/www.harvard.edu<\/a> \u00a0(which is the homepage of Harvard University).<\/p><p>\u00a0Clicking the logo at the top of <a href=\"http:\/\/hms.harvard.edu\/about-hms\/facts-figures\" target=\"_blank\">\u00a0http:\/\/hms.harvard.edu\/about-hms\/facts-figures<\/a> \u00a0takes users to <a href=\"http:\/\/hms.harvard.edu\/\" target=\"_blank\">\u00a0http:\/\/hms.harvard.edu<\/a> , not to <a href=\"http:\/\/www.harvard.edu\/\" target=\"_blank\">\u00a0http:\/\/www.harvard.edu<\/a><a href=\"http:\/\/www.harvard.edu\/\" target=\"_blank\"> .<\/a><\/p><\/td><td width=\"276\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/HsRbBmThNHhEVrb6FtFG.jpg\" target=\"_blank\">\u00a0Harvard Medical School Facts and Figures Page<\/a><\/p><p>\u00a0This \u201cHarvard Medical School\u201d logo in the upper\u00a0 left part of the page is clickable and takes users\u00a0 to the homepage of the Harvard Medical School\u00a0 website.<\/p><\/td><\/tr><\/tbody><\/table><h4>\u00a02.5.2 Finding Who is Responsible for the Website and Who Created the Content on the Page<\/h4><p>\u00a0Every page belongs to a website, and it should be clear:<\/p><ul><li>Who (what individuals, company, business, organization, government agency, etc.) is responsible for the website.<\/li><li>Who (what individuals, company, business, organization, government agency, etc.) created the content on the page you are evaluating.\u00a0 Note that for pages on websites such as forums and social media platforms, people\u00a0 may post content using an alias or username in order to avoid sharing personally identifiable information online.\u00a0 In these cases, the alias or username is an acceptable way to identify the content creator.<\/li><\/ul><p>\u00a0Websites are usually very clear about who is responsible for the website and who created the content on the page.\u00a0 There\u00a0 are many reasons for this:<\/p><ul><li>People may want to showcase their own personal talent, experiences, and perspectives.<\/li><li>Artists, authors, musicians, and other original content creators may want to be known and appreciated.<\/li><li>Commercial websites may have copyrighted material they want to protect.<\/li><li>Businesses and organizations may want people to know who they are and what they do. \u00a0\u00a0 \u00a0Stores want customers to feel comfortable buying their products online.<\/li><\/ul><p>\u00a0Most websites have \u201ccontact us\u201d or \u201cabout us\u201d or \u201cabout\u201d pages that provide information about who owns the site.\u00a0 Many\u00a0 companies have an entire website or blog devoted to who they are and what they are doing, what jobs are available, etc.\u00a0 Here are some examples:<\/p><ul><li><a href=\"http:\/\/blog.google\/\" target=\"_blank\">Google Official Blog<\/a><\/li><li><a href=\"http:\/\/www.blogs.marriott.com\/\" target=\"_blank\">Marriott Blog<\/a><\/li><li><a href=\"http:\/\/www.southwestaircommunity.com\/\" target=\"_blank\">Southwest Airlines Blog<\/a><\/li><li><a href=\"http:\/\/techblog.netflix.com\/\" target=\"_blank\">Netflix Tech Blog<\/a><\/li><\/ul><p>\u00a0In PQ rating tasks, you will need to identify who created the MC on the page.\u00a0 To help you do so, the table below\u00a0 describes the primary content creators for common webpage types.\u00a0 These types can overlap (e.g., a page may have\u00a0 multiple articles, some written by individual authors or journalists and others written by the website owner).<\/p><table width=\"720\"><tbody><tr><td width=\"259\"><p><strong>\u00a0Webpage Type <\/strong><\/p><\/td><td width=\"202\"><p><strong>\u00a0Examples <\/strong><\/p><\/td><td width=\"259\"><p><strong>\u00a0Primary Content Creator(s) <\/strong><\/p><\/td><\/tr><tr><td width=\"259\"><p><strong>\u00a0The website owner created the page\u00a0 and much of the MC on the page <\/strong><\/p><p>\u00a0The page may have comments, reviews,\u00a0 or other content posted by users, but the\u00a0 page itself is the responsibility of the\u00a0 website.<\/p><\/td><td width=\"202\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Homepage of a business\u00a0 website<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Introductory page on a\u00a0 personal website<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Product page on an online\u00a0 merchant website<\/p><\/td><td width=\"259\"><p>\u00a0The website itself can be viewed as the\u00a0 primary content creator.\u00a0 Website owners\u00a0 may have content created on their behalf<\/p><p>\u00a0(e.g., a small business may hire a\u00a0 professional web developer to build their\u00a0 website), but they are ultimately\u00a0 responsible for the MC.<\/p><p>\u00a0User comments and reviews may play a\u00a0 significant role on the page.\u00a0 As long as\u00a0 the website creates and actively\u00a0 maintains the page, the website is\u00a0 considered to be the primary content\u00a0 creator.<\/p><\/td><\/tr><tr><td width=\"259\"><p><strong>\u00a0The website owner created the page,\u00a0 and the MC is produced by authors or\u00a0 other content creators identified by\u00a0 the website <\/strong><\/p><p>\u00a0The website decides what to publish and\u00a0 is responsible for the content, but there\u00a0 are distinct authors or content creators\u00a0 who provide the MC on the page.<\/p><\/td><td width=\"202\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Newspaper opinion piece<\/p><p>\u00a0written by the editorial\u00a0 board<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Magazine article written by\u00a0 an individual journalist<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Scientific journal paper\u00a0 written by a team of\u00a0 academic researchers<\/p><\/td><td width=\"259\"><p>\u00a0The primary content creators are the\u00a0 journalists, scientists, etc. listed as\u00a0 authors of the content.\u00a0 Often the content\u00a0 creators are individuals, but an\u00a0 organization, company, or institution may\u00a0 also be the content creator.<\/p><p>\u00a0User comments may be present, but they\u00a0 typically are not the focus of the page.<\/p><\/td><\/tr><tr><td width=\"259\"><p><strong>\u00a0The webpage consists of social media\u00a0 post(s) from a single account\u00a0 representing an individual content\u00a0 creator or organization <\/strong><\/p><p>\u00a0The social media website owner enables\u00a0 people and organizations to create\u00a0 accounts to post text, images, videos,\u00a0 and other types of content under their\u00a0 account.<\/p><\/td><td width=\"202\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Social media post<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Local business profile\u00a0 page on a social media\u00a0 website<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Video channel on a video\u00a0 sharing website<\/p><\/td><td width=\"259\"><p>\u00a0The primary content creator is the person\u00a0 or organization who created the account\u00a0 and is posting the MC.\u00a0 There may be\u00a0 information about the content creator on\u00a0 a profile page found on the website.<\/p><p>\u00a0Other user comments and reactions such\u00a0 as &#8220;likes&#8221; may be considered part of the\u00a0 MC.<\/p><\/td><\/tr><tr><td width=\"259\"><p><strong>\u00a0The webpage is created by multiple\u00a0 users engaging in discussion or\u00a0 posting on social media <\/strong><\/p><p>\u00a0The website owner enables people to\u00a0 post text, images, and videos or have\u00a0 conversations with other users of the\u00a0 website.<\/p><\/td><td width=\"202\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Forum discussion thread<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Q&amp;A question page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Search results page on a\u00a0 social media website\u00a0 showing content from\u00a0 many different users<\/p><\/td><td width=\"259\"><p>\u00a0The people posting are the content\u00a0 creators.<\/p><p>\u00a0There is no single primary content\u00a0 creator, and people may be identified\u00a0 only by aliases or usernames.<\/p><\/td><\/tr><\/tbody><\/table><h4>\u00a02.5.3 Finding About Us, Contact Information, and Customer Service Information<\/h4><p>\u00a0Many websites are interested in communicating with their users.\u00a0 There are many reasons that users might have for\u00a0 contacting a website, from reporting problems such as broken pages, to asking for content removal.\u00a0 Many websites offer\u00a0 multiple ways for users to contact the website: email addresses, phone numbers, physical addresses, web contact forms,\u00a0 etc.\u00a0 Sometimes, this contact information is even organized by department and provides the names of individuals to\u00a0 contact.<\/p><p>\u00a0The types and amount of contact information needed depend on the type of website.\u00a0 Contact information and customer\u00a0 service information are extremely important for websites that handle money, such as stores, banks, credit card\u00a0 companies, etc.\u00a0 Users need a way to ask questions or get help when a problem occurs.<\/p><p>\u00a0For shopping websites, we&#8217;ll ask you to do some special checks.\u00a0 Look for contact information\u2014including the store\u2019s\u00a0 policies on payment, exchanges, and returns.\u00a0 Sometimes this information is listed under \u201ccustomer service.\u201d<\/p><p>\u00a0Some kinds of websites need fewer details and a smaller amount of contact information for their purpose.\u00a0 For example,\u00a0 humor websites may not need the level of detailed contact information we would expect from online banking websites.<\/p><p>\u00a0Occasionally, you may encounter a website or content creator with a legitimate reason for anonymity.\u00a0 For example,\u00a0 personal websites may omit personal contact information such as an individual\u2019s home address or phone number.\u00a0 Similarly, websites with user-generated content may allow the author to identify themself with an alias or username only.<\/p><p>\u00a0To find contact or customer service information for a website, start with the homepage.\u00a0 Look for a \u201ccontact us\u201d or\u00a0 \u201ccustomer service\u201d link.\u00a0 Explore the website if you cannot find a \u201ccontact us\u201d page.\u00a0 Sometimes you will find the contact\u00a0 information on a \u201ccorporate site\u201d link or even on the company\u2019s official social media page.\u00a0 Be a detective!<\/p><p>\u00a0Note that different locales and different social media platforms may have their own conventions and standards for what\u00a0 information should be available on the website.\u00a0 Please use your judgment and knowledge of your locale.<\/p><p>\u00a0<\/p><h2>\u00a03.0 Overall Page Quality Rating<\/h2><p>\u00a0Now that you are an expert in understanding websites and webpages, here are the high-level steps of Page Quality rating:<\/p><ol><li>Assess the true purpose of the page. If the website or page has a harmful purpose or is designed to deceive\u00a0 people about its true purpose, it should be rated <strong>\u00a0Lowest<\/strong> .<\/li><li>Assess the potential of the page to cause harm as described in these guidelines. Websites or pages that are\u00a0 harmful to people or society, untrustworthy, or spammy as defined in these guidelines should be rated <strong>\u00a0Lowest<\/strong> .\u00a0 \u00a0 Otherwise, the PQ rating is based on how well the page achieves its purpose as described in these guidelines.<\/li><\/ol><p><strong>\u00a0Important<\/strong> : There are harmful pages that are seemingly \u201cofficial\u201d, \u201cexpert\u201d, or \u201cauthoritative\u201d.\u00a0 Any type of website may\u00a0 have pages with harmful MC, from user-uploaded videos and forum posts to harmful products sold online to pages to\u00a0 pages that mimic the look of scientific papers or encyclopedia entries.\u00a0 All pages should be evaluated for harm\u2014including\u00a0 pages on government websites, academic institutions, reputable online stores, charities, or other types of generally helpful\u00a0 websites.<\/p><p>\u00a0On Page Quality rating tasks, you will use the Page Quality sliding scale (slider) to assign the overall PQ rating.\u00a0 The\u00a0 slider looks like this:<\/p><p>\u00a0You may also use the in-between\u00a0 ratings of <strong>\u00a0Lowest+<\/strong> , <strong>\u00a0Low+<\/strong> , <strong>\u00a0Medium+<\/strong> , and <strong>\u00a0High+<\/strong> .\u00a0 Please interpret the \u201c+\u201d as \u201c+ \u00bd,\u201d\u00a0 meaning that the <strong>\u00a0Lowest+ <\/strong>\u00a0rating is halfway between <strong>\u00a0Lowest <\/strong>\u00a0and <strong>\u00a0Low<\/strong> , <strong>\u00a0Low+ <\/strong>\u00a0is halfway between <strong>\u00a0Low <\/strong>\u00a0and <strong>\u00a0Medium<\/strong> , etc.<\/p><p>\u00a0Identifying <strong>\u00a0Lowest <\/strong>\u00a0and <strong>\u00a0Low <\/strong>\u00a0quality pages can be the most difficult part of PQ rating.\u00a0 The guidance in the sections on <strong>\u00a0Lowest <\/strong>\u00a0and <strong>\u00a0Low <\/strong>\u00a0is more extensive to help you rate accurately. <strong>\u00a0High <\/strong>\u00a0and <strong>\u00a0Highest <\/strong>\u00a0quality pages are typically easier to\u00a0 identify, but be sure to apply the standards and examine the examples throughout these guidelines to help calibrate your\u00a0 ratings.\u00a0 As might be expected, <strong>\u00a0Medium <\/strong>\u00a0quality pages are commonly found online.<\/p><h3>\u00a03.1 \u00a0\u00a0\u00a0\u00a0 \u00a0Page Quality Rating Considerations<\/h3><p>\u00a0The following table summarizes the things that you should consider in Page Quality rating.\u00a0 Upcoming sections of these\u00a0 guidelines will elaborate on these considerations and explain how they apply to pages across the PQ rating scale.<\/p><table width=\"720\"><tbody><tr><td width=\"240\"><p><strong>\u00a0Consideration <\/strong><\/p><\/td><td width=\"480\"><p><strong>\u00a0Why it&#8217;s Important for Page Quality Rating <\/strong><\/p><\/td><\/tr><tr><td width=\"240\"><p>\u00a0The purpose of the page<\/p><\/td><td width=\"480\"><p>\u00a0If the page has a harmful purpose, or if it is designed to deceive people about\u00a0 its true purpose or who is responsible for the content, it should be rated <strong>\u00a0Lowest<\/strong> .<\/p><p>\u00a0Otherwise, PQ rating is the process of determining how well a page achieves\u00a0 its purpose.<\/p><\/td><\/tr><tr><td width=\"240\"><p>\u00a0The potential for the page or website\u00a0 to cause harm as described in these\u00a0 guidelines<\/p><\/td><td width=\"480\"><p>\u00a0Websites or pages that are harmful to people or society, untrustworthy, or\u00a0 spammy as described in these guidelines should be rated <strong>\u00a0Lowest<\/strong> .<\/p><\/td><\/tr><tr><td width=\"240\"><p>\u00a0The topic of the page and the extent\u00a0 to which that topic is YMYL<\/p><\/td><td width=\"480\"><p>\u00a0The topic of the page helps determine the standards for your overall PQ\u00a0 assessment.\u00a0 Pages on YMYL topics have higher standards than pages on\u00a0 non-YMYL topics.<\/p><\/td><\/tr><tr><td width=\"240\"><p><strong>\u00a0Consideration <\/strong><\/p><\/td><td width=\"480\"><p><strong>\u00a0Why it&#8217;s Important for Page Quality Rating <\/strong><\/p><\/td><\/tr><tr><td width=\"240\"><p>\u00a0The type of website<\/p><\/td><td width=\"480\"><p>\u00a0Different types of websites and webpages have different expectations for PQ\u00a0 rating.\u00a0 For example, PQ expectations may differ for:<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Small hobbyist websites vs. large corporate websites<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Websites involving financial transactions vs. websites that do not\u00a0 require payment or collect personal information<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Websites with content created by ordinary people on a volunteer basis\u00a0 vs. websites with content created by professionals<\/p><\/td><\/tr><tr><td width=\"240\"><p>\u00a0Information provided by the website\u00a0 and content creator<\/p><\/td><td width=\"480\"><p>\u00a0While the information that websites and content creators provide about\u00a0 themselves isn&#8217;t always trustworthy, it can provide an important starting point.<\/p><\/td><\/tr><tr><td width=\"240\"><p>\u00a0Quality of the MC<\/p><\/td><td width=\"480\"><p>\u00a0Consider the extent to which the MC is satisfying and helps the page achieve\u00a0 its purpose.<\/p><\/td><\/tr><tr><td width=\"240\"><p>\u00a0The title of the page<\/p><\/td><td width=\"480\"><p>\u00a0The title of the page is considered part of the MC.\u00a0 Descriptive MC titles that\u00a0 summarize the page allow people to make informed decisions about what\u00a0 pages to visit.<\/p><\/td><\/tr><tr><td width=\"240\"><p>\u00a0The role of Ads and SC on the page<\/p><\/td><td width=\"480\"><p>\u00a0Consider the ways in which the Ads and SC contribute to how people\u00a0 experience the page.<\/p><p><strong>\u00a0Remember<\/strong> : Many websites need monetization to share content with users.<\/p><p>\u00a0The presence or absence of Ads alone is not a consideration for PQ rating.<\/p><\/td><\/tr><tr><td width=\"240\"><p>\u00a0Reputation of the website and content\u00a0 creator<\/p><\/td><td width=\"480\"><p>\u00a0Research the reputation of the website and the content creator to learn about\u00a0 how others view the website and who is behind it.<\/p><\/td><\/tr><tr><td width=\"240\"><p>\u00a0Trustworthiness of the page: E-E-A-T<\/p><\/td><td width=\"480\"><p>\u00a0Assess how trustworthy the page is.\u00a0 Experience, Expertise and<\/p><p>\u00a0Authoritativeness can help with your assessment of Trust.\u00a0 Some types of\u00a0 pages require a high level of Trust.<\/p><\/td><\/tr><\/tbody><\/table><p><strong>\u00a0Important<\/strong> : These considerations overlap.\u00a0 For example, while examining the quality of the MC, you may notice factual\u00a0 inaccuracies that lower your assessment of Trust.\u00a0 While conducting reputation research, you may find information about\u00a0 the expertise of the content creator which increases your level of Trust.\u00a0 This is how PQ rating is designed to work!<\/p><h3>\u00a03.2 \u00a0\u00a0\u00a0\u00a0 \u00a0Quality of the Main Content<\/h3><p>\u00a0The quality of the Main Content (MC) is one of the most important considerations for PQ rating.\u00a0 The MC plays a major\u00a0 role in determining how well a page achieves its purpose.<\/p><p>\u00a0The unifying theme for evaluating the quality of the MC is the extent to which the MC allows the page to achieve its\u00a0 purpose and offers a satisfying user experience.\u00a0 For most pages, the quality of the MC can be determined by the amount\u00a0 of <strong>\u00a0effort<\/strong> , <strong>\u00a0originality<\/strong> , and <strong>\u00a0talent or skill <\/strong>\u00a0that went into the creation of the content.\u00a0 For informational pages and pages on\u00a0 YMYL topics, <strong>\u00a0accuracy <\/strong>\u00a0and consistency with well established expert consensus is important.<\/p><table width=\"720\"><tbody><tr><td width=\"48\">\u00a0<\/td><td width=\"672\"><p><strong>\u00a0Effort<\/strong> : Consider the extent to which a human being actively worked to create satisfying content.\u00a0 Effort may be\u00a0 direct, such as a person translating a poem from one language to another.\u00a0 Effort may go into designing page\u00a0 functionality or building systems that power a webpage, such as the creation of a page that offers machine\u00a0 translation as a service to users.\u00a0 On the other hand, the automatic creation of thousands of pages by running\u00a0 existing freely available content through existing translation software without any oversight, manual curation,\u00a0 etc., would not be considered to have human effort.<\/p><p>\u00a0For pages like social media posts or forum discussions, the level of participation and depth of conversation is\u00a0 an important part of effort.\u00a0 Contributions from multiple individuals on such pages can add up to a significant\u00a0 amount of total human effort.<\/p><\/td><\/tr><tr><td width=\"48\">\u00a0<\/td><td width=\"672\"><p><strong>\u00a0Originality<\/strong> : Consider the extent to which the content offers unique, original content that is not available on\u00a0 other websites.\u00a0 If other websites have similar content, consider whether the page is the original source.<\/p><\/td><\/tr><tr><td width=\"48\">\u00a0<\/td><td width=\"672\"><p><strong>\u00a0Talent or Skill<\/strong> : Consider the extent to which the content is created with enough talent and skill to provide a\u00a0 satisfying experience for people who visit the page.<\/p><\/td><\/tr><tr><td width=\"48\">\u00a0<\/td><td width=\"672\"><p><strong>\u00a0Accuracy<\/strong> : For informational pages, consider the extent to which the content is factually accurate.\u00a0 For pages\u00a0 on YMYL topics, consider the extent to which the content is accurate and consistent with well-established\u00a0 expert consensus.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0The purpose of the page, topic of the page, and type of website all play a role in how to evaluate the quality of the MC.\u00a0 For example, consistency with well-established expert consensus is important for medical advice.\u00a0 Skill is important for\u00a0 how-to videos.\u00a0 Talent and originality is important for artistic expression.\u00a0 The amount of effort expected for a short video\u00a0 shared on social media is less than for a full-length, professionally produced documentary on a streaming video website,\u00a0 but both need sufficient effort to create satisfying content for their purpose.\u00a0 Think about what effort, originality, talent, or\u00a0 skill looks like for the type of page that you are evaluating.<\/p><p>\u00a0For each page you evaluate, spend a few minutes examining the MC before drawing a conclusion about it.\u00a0 Read the\u00a0 article, watch the video, examine the pictures, use the calculator, play the online game, etc.\u00a0 Remember that MC also\u00a0 includes page features and functionality, so test the page out.\u00a0 For example, if the page is a product page on a store\u00a0 website, put at least one product in the cart to make sure the shopping cart is functioning.\u00a0 If the page is an online game,\u00a0 try to play the game yourself.\u00a0 Do your best to imagine that you are someone who&#8217;s very interested in the topic,\u00a0 functionality, or purpose served by the page, then think about how satisfying the MC would be for that person.<\/p><p>\u00a0High and low quality MC comes in all formats (e.g., text, audio, video, images) and all lengths (e.g., short-form videos and\u00a0 full-length professional documentaries).\u00a0 High and low quality content also exists on all types of websites, from small\u00a0 personal sites to large corporate sites, from forums and social media to websites that handle financial transactions.\u00a0 Think\u00a0 carefully about what helps the page achieve its purpose and what makes the MC satisfying for users.<\/p><h3>\u00a03.3 \u00a0\u00a0\u00a0\u00a0 \u00a0Reputation of the Website and Content Creators<\/h3><p>\u00a0An important part of PQ rating is understanding the reputation of the website.\u00a0 If the website is not the primary creator of\u00a0 the MC, it\u2019s important to research the reputation of the content creator as well.<\/p><p>\u00a0Reputation research should be performed according to the topic of the page.\u00a0 For example, if the page contains medical\u00a0 information, research the reputation of the website and content creator for providing medical information.\u00a0 It&#8217;s possible for\u00a0 a website to be a go-to source for one type of content (e.g., humorous videos), but an untrustworthy source for a different\u00a0 type of content (e.g., financial information).<\/p><p>\u00a0A website&#8217;s or content creator&#8217;s reputation can also help you understand what a website or content creator is best known\u00a0 for.\u00a0 For example, newspapers may be known for high quality, independent investigative reporting while satire websites\u00a0 may be known for their humor.\u00a0 An individual journalist (content creator) may be known for the clarity of their scientific\u00a0 articles while a food blogger (content creator) may be known for the deliciousness of the recipes they post online.<\/p><p>\u00a0Note that a company or person may create content on many different websites.\u00a0 For example, a newspaper might have\u00a0 their own website, upload their video content to a video sharing website, post updates on social media, and contribute\u00a0 content to a TV channel.\u00a0 An expert on a topic might publish research papers, have a lengthy blog, and share short\u00a0 updates on social media.\u00a0 In these cases, you should research the underlying company or content creator.<\/p><p>\u00a0Reputation research is especially important for detecting untrustworthy websites and content creators.\u00a0 Content may look\u00a0 great on the surface, but reputation research can expose scams, fraud, or other signs of harm. You never know what you\u00a0 will find unless you look!\u00a0 Therefore, reputation research is required for all PQ rating tasks.<\/p><h4>\u00a03.3.1 Reputation of the Website<\/h4><p>\u00a0A website&#8217;s reputation is based on the experience of real users and the opinions of people who are experts.\u00a0 Websites\u00a0 may represent real companies, organizations, and other entities.\u00a0 Reputation research applies to both the website and the\u00a0 actual company, organization, or entity that the website is representing.<\/p><p>\u00a0Many websites are eager to tell users how great they are.\u00a0 Your job is to independently evaluate the Page Quality of the\u00a0 website, not just accept information that appears on one or two pages of the website without further verification.\u00a0 Be\u00a0 skeptical of claims that websites make about themselves, particularly when there is a clear conflict of interest.<\/p><p>\u00a0Instead, look for independent reviews, references, recommendations by experts, news articles, and other sources of\u00a0 credible information about the website.\u00a0\u00a0 Look for information written by a person or organization, not statistics or other\u00a0 machine-compiled information.\u00a0 News articles, Wikipedia articles, blog posts, magazine articles, forum discussions, and\u00a0 ratings from independent organizations can all be great sources of reputation information.<\/p><p>\u00a0For YMYL topics, the reputation of a website should be judged by what experts in the field have to say.<\/p><p>\u00a0Recommendations from expert sources, such as professional societies, are strong evidence of a positive reputation.<\/p><p>\u00a0Sources of reputation information will also vary according to the topic or type of company\/organization\/entity that the\u00a0 website represents.\u00a0 For example, you might find that a newspaper (with an associated website) has won journalistic\u00a0 awards.\u00a0 Prestigious awards or a history of high-quality original reporting are strong evidence of positive reputation for\u00a0 news websites.<\/p><p>\u00a0Note that some types of information about a website is not related to its reputation.\u00a0 For example, websites like <a href=\"https:\/\/www.similarweb.com\/\" target=\"_blank\">\u00a0Similarweb<\/a> \u00a0have information about Internet traffic to the website, but do not provide evidence of positive or negative reputation.\u00a0 You\u00a0 can ignore this type of information since it&#8217;s not helpful for PQ rating.<\/p><h4>\u00a03.3.2 Customer Reviews as Reputation Information<\/h4><p>\u00a0Customer reviews can be helpful for assessing the reputation of a store, business, or any website that offers products or\u00a0 services to users.\u00a0 You may consider a large number of detailed, trustworthy, positive user reviews as evidence of positive\u00a0 reputation for a store or business.<\/p><p>\u00a0However, you should interpret customer reviews with care, particularly if there are only a few.\u00a0 Keep the following in mind:<\/p><ul><li><strong>Be skeptical of both positive and negative reviews. <\/strong>Anyone can write them, including the website owner or\u00a0 someone whom the store or business hires for this purpose.<\/li><li><strong>Try to find as many reviews as possible. <\/strong>Any store or business can get a few negative reviews\u2014this is\u00a0 completely normal and expected.\u00a0 Large stores and companies receive thousands of reviews, and most receive\u00a0 some negative ones.<\/li><li><strong>Read the reviews because the content of the reviews matter, not just the number or star rating. <\/strong>Credible,\u00a0 convincing reports of fraud and financial wrongdoing is evidence of extremely negative reputation.\u00a0 On the other\u00a0 hand, a single encounter with a rude clerk or the delayed receipt of a single package should not be considered\u00a0 negative reputation information.\u00a0 Please use your judgment.<\/li><\/ul><h4>\u00a03.3.3 How to Search for Reputation Information about a Website<\/h4><p>\u00a0Here is how to research the reputation of the website:<\/p><ol><li>Identify the \u201chomepage\u201d of the website. For example, for the IBM website, ibm.com is the homepage.\u00a0 You may\u00a0 need to identify the content creator, if it is different \u00a0from that of the overall website.<\/li><li>Using ibm.com as an example, try one or more of the following searches on Google:<ul><li>[ibm -site:ibm.com] &#8211; A search for IBM that excludes pages on ibm.com.<\/li><li>[\u201cibm.com\u201d -site:ibm.com] &#8211; A search for \u201cibm.com\u201d that excludes pages on ibm.com.<\/li><li>[ibm reviews -site:ibm.com] &#8211; A search for reviews of IBM that excludes pages on ibm.com.<\/li><li>[\u201cibm.com\u201d reviews -site:ibm.com] &#8211; A search for reviews of \u201cibm.com\u201d that excludes pages on ibm.com.<\/li><\/ul><\/li><\/ol><p><strong>\u00a0Note<\/strong> : When searching for reputation information, try to find sources that were not written or created by the\u00a0 website or the company itself.\u00a0 For example, IBM might have official social media pages that it closely maintains,\u00a0 which would not be considered independent sources of reputation information about the company.\u00a0 See <a href=\"https:\/\/en.wikipedia.org\/wiki\/Wikipedia:Identifying_and_using_independent_sources\" target=\"_blank\">\u00a0here<\/a> \u00a0for a\u00a0 Wikipedia article on identifying and using independent sources.<\/p><ol start=\"3\"><li>Look for articles, references, recommendations by experts, and other credible information written by people about the website.<\/li><\/ol><p>\u00a0High quality news articles and informational articles may be good sources of reputation information.\u00a0 Search for\u00a0 such articles.\u00a0 For example, try [ibm site:en.wikipedia.org].\u00a0 News articles and informational articles can help you\u00a0 learn about a company and may include information specific to reputation, such as awards and other forms of\u00a0 recognition, or also controversies and issues.\u00a0 Note that some informational articles include a message warning\u00a0 users that there are disagreements on some of the content, or that the content may be outdated.\u00a0 This may be an\u00a0 indication that additional research is necessary.<\/p><ol start=\"4\"><li>Make sure the information you find is appropriate for judging the reputation of the website. For example,\u00a0 reputation information for YMYL topics should come from sources that have expertise in the associated YMYL\u00a0<\/li><\/ol><p>\u00a0Here are some examples of reputation information:<\/p><table width=\"720\"><tbody><tr><td width=\"144\"><p><strong>\u00a0Website <\/strong><\/p><\/td><td width=\"288\"><p><strong>\u00a0Reputation Information About the Website <\/strong><\/p><\/td><td width=\"288\"><p><strong>\u00a0Description <\/strong><\/p><\/td><\/tr><tr><td width=\"144\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/eS1CwvqkQBirvp7XteF1.jpg\" target=\"_blank\">\u00a0annualcreditreport.com<\/a><\/p><\/td><td width=\"288\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/oMS36q4wf9tCuXxquBIr.jpg\" target=\"_blank\">\u00a0Search results for [annualcreditreport.com<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/oMS36q4wf9tCuXxquBIr.jpg\" target=\"_blank\">\u00a0-site:annualcreditreport.com]<\/a><\/p><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/DN0mqgPA1IUvQYBIEYQa.jpg\" target=\"_blank\">\u00a0Wikipedia article about annualcreditreport.com<\/a><\/p><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/4alLgNtex9nTa3iemSsg.jpg\" target=\"_blank\">\u00a0Reputable article about annualcreditreport.com<\/a><\/p><\/td><td width=\"288\"><p><strong>\u00a0Positive reputation\u00a0 information<\/strong> : Users in the U.S.\u00a0 can obtain free credit reports on this website by\u00a0 providing their Social Security Number.\u00a0 Note that<\/p><p>\u00a0the Wikipedia article tells us that<\/p><p>\u00a0\u201cAnnualCreditReport.com is the only federally<\/p><p>\u00a0mandated and authorized source for obtaining a\u00a0 free credit report.\u201d<\/p><\/td><\/tr><tr><td width=\"144\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/f4oIKZcwqqbm3wVTOtfY.jpg\" target=\"_blank\">\u00a0clevelandclinic.org<\/a><\/p><\/td><td width=\"288\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/XXgrC0GbYyu5ssemPG2f.jpg\" target=\"_blank\">\u00a0Search results for [clevelandclinic.org]<\/a><\/p><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/IsJx2bdMwO3DpS7dNsv8.jpg\" target=\"_blank\">\u00a0Wikipedia article about clevelandclinic.org<\/a><\/p><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/PBqZyb360PwN0OoZ2z57.jpg\" target=\"_blank\">\u00a0Reputable article about the best hospitals in the<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/PBqZyb360PwN0OoZ2z57.jpg\" target=\"_blank\">\u00a0U.S.<\/a><\/p><\/td><td width=\"288\"><p><strong>\u00a0Positive reputation\u00a0 information<\/strong> : According to\u00a0 Wikipedia, the Cleveland Clinic \u201cis currently\u00a0 regarded as one of the top 4 hospitals in the United\u00a0 States\u201d which can be confirmed by reputable news\u00a0 articles cited in the references section.\u00a0 Users can\u00a0 trust medical information on this website.<\/p><\/td><\/tr><tr><td width=\"144\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/95unHKcmSSwFWdDGj1Fk.jpg\" target=\"_blank\">\u00a0csmonitor.com<\/a><\/p><\/td><td width=\"288\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/KqNWT0e3PlxbpF22BJbx.jpg\" target=\"_blank\">\u00a0Search results for [csmonitor.com<\/a><\/p><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/KqNWT0e3PlxbpF22BJbx.jpg\" target=\"_blank\">\u00a0-site:csmonitor.com]<\/a><\/p><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/XhfxIySEtSTeapjnDzrb.jpg\" target=\"_blank\">\u00a0Wikipedia article about The Christian Science<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/XhfxIySEtSTeapjnDzrb.jpg\" target=\"_blank\">\u00a0Monitor<\/a><\/p><\/td><td width=\"288\"><p><strong>\u00a0Positive reputation\u00a0 information<\/strong> : Notice the\u00a0 highlighted section in the Wikipedia article about\u00a0 The Christian Science Monitor newspaper, which\u00a0 tells us that the newspaper has won several\u00a0 prestigious awards.\u00a0 From this information, it can be\u00a0 inferred that the csmonitor.com website has a\u00a0 positive reputation.<\/p><\/td><\/tr><tr><td width=\"144\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/UuK2LGLGwtedlYPmvGf6.jpg\" target=\"_blank\">\u00a0kernel.org<\/a><\/p><\/td><td width=\"288\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/9QRpMzAuKYJMdMa27hAr.jpg\" target=\"_blank\">\u00a0Search results for [kernel.org \u2013site:kernel.org]<\/a><\/p><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/CG1eWEuNUSHzgnZ64Emc.jpg\" target=\"_blank\">\u00a0Wikipedia article about kernel.org<\/a><\/p><\/td><td width=\"288\"><p><strong>\u00a0Positive reputation\u00a0 information<\/strong> : According to the\u00a0 Wikipedia article, \u201cKernel.org is a main repository of\u00a0 source code for the Linux kernel, the base of the\u00a0 popular Linux operating system.\u00a0 It makes all\u00a0 versions of the source code available to all users.\u00a0 It\u00a0 also hosts various other projects, like Google\u00a0 Android.\u00a0 The main purpose of the site is to host a\u00a0 repository for Linux kernel developers.\u201d<\/p><\/td><\/tr><tr><td width=\"144\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/ixyDySLpfXjoVjaUFpde.jpg\" target=\"_blank\">\u00a0Site selling children\u2019s<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/ixyDySLpfXjoVjaUFpde.jpg\" target=\"_blank\">\u00a0jungle gym<\/a><\/p><\/td><td width=\"288\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/IIyM7UuudJpceAEZ0AjI.jpg\" target=\"_blank\">\u00a0Search to find reputation information<\/a><\/p><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/FSUsEvirbAA1BESBQTlP.jpg\" target=\"_blank\">\u00a0Search to find reviews<\/a><\/p><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/mqpfYmCwUgpx4n3ODAO9.jpg\" target=\"_blank\">\u00a0Negative review on a business review page 1<\/a><\/p><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/RCv7pYe9xQwoqZNXsBnq.jpg\" target=\"_blank\">\u00a0Negative review on a business review page 2<\/a><\/p><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/6qjfrQg1sUATdV2z9JMo.jpg\" target=\"_blank\">\u00a0Negative news article<\/a><\/p><\/td><td width=\"288\"><p><strong>\u00a0Extremely negative reputation\u00a0 information<\/strong> : This\u00a0 website appears to be a perfectly fine-looking store;\u00a0 however, much evidence of negative reputation can\u00a0 be found. The business has a very low rating on a\u00a0 business review site.\u00a0 There is a news article about\u00a0 financial fraud.\u00a0 There are many reviews on different\u00a0 websites describing users sending money and not\u00a0 receiving anything.<\/p><\/td><\/tr><tr><td width=\"144\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/eYAJOGhlH1IBz5D5du2J.jpg\" target=\"_blank\">\u00a0Site selling products<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/eYAJOGhlH1IBz5D5du2J.jpg\" target=\"_blank\">\u00a0related to eyewear<\/a><\/p><\/td><td width=\"288\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/tau9Dk95QwqS2oPWghis.jpg\" target=\"_blank\">\u00a0Search to find reputation information<\/a><\/p><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/ZsfGS0OLhNLrRH5yRo0b.jpg\" target=\"_blank\">\u00a0Negative review on a business review page<\/a><\/p><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/bKKmKiU7hjz81bpTwdKO.jpg\" target=\"_blank\">\u00a0Wikipedia article<\/a><\/p><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/int0OWKVCEWFqvAwxzJ1.jpg\" target=\"_blank\">\u00a0Article about business&#8217; criminal behavior<\/a><\/p><\/td><td width=\"288\"><p><strong>\u00a0Extremely negative\/malicious reputation\u00a0 information<\/strong> : This website engaged in criminal\u00a0 behavior such as physically threatening users.<\/p><\/td><\/tr><tr><td width=\"144\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/wo5vlM90tHEoynkjVys1.jpg\" target=\"_blank\">\u00a0Organization serving the<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/wo5vlM90tHEoynkjVys1.jpg\" target=\"_blank\">\u00a0hospitalized veteran<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/wo5vlM90tHEoynkjVys1.jpg\" target=\"_blank\">\u00a0community<\/a><\/p><\/td><td width=\"288\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/iPhNAWnsZuy722ESeMQf.jpg\" target=\"_blank\">\u00a0Negative review 1<\/a><\/p><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/ZcdSLm7nn14J6thhi8f2.jpg\" target=\"_blank\">\u00a0Negative review 2<\/a><\/p><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/tLD2a4k0aRHHkTJVmdII.jpg\" target=\"_blank\">\u00a0Negative review 3<\/a><\/p><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/CFfQnRwBwQN51wYrBT3q.jpg\" target=\"_blank\">\u00a0Negative review 4<\/a><\/p><\/td><td width=\"288\"><p><strong>\u00a0Extremely negative reputation\u00a0 information<\/strong> :\u00a0 There are many detailed negative articles on news\u00a0 sites and charity watchdog sites about this\u00a0 organization describing fraud and financial\u00a0 mishandling.<\/p><\/td><\/tr><\/tbody><\/table><h4>\u00a03.3.4 Reputation of the Content Creators<\/h4><p>\u00a0For individual authors and content creators, biographical information articles and online discussions can be a good source\u00a0 of reputation information.\u00a0 Expect to find more formal reputation information about people who create content in a\u00a0 journalistic, scientific, academic, or other traditionally professional capacity, as they often need online credibility for\u00a0 professional success.\u00a0 Educational degrees, peer validation, expert co-authors, and citations can be evidence of positive\u00a0 reputation information for professionals who publish their work.\u00a0 Employment history can also support a positive reputation\u00a0 for topics where training, credentials, or experience are important.<\/p><p>\u00a0Influencers and other individual content creators who earn income on social media platforms often have reputation\u00a0 information available as well, ranging from from biographical details or news articles to less formal reputation sources\u00a0 such as comments by other influencers in their fields.<\/p><p>\u00a0For non-professional content creators including ordinary people who post on social media or forums, you may find\u00a0 informal reputation information on the page itself such as comments by other people about the creators.\u00a0 For example,\u00a0 you may find comments or posts from other users helpful to see what other people think about a particular content creator.<\/p><h4>\u00a03.3.5 What to Do When You Find No Reputation Information<\/h4><p>\u00a0You should expect to find some reputation information for large websites and well-known content creators.\u00a0 People or\u00a0 businesses who create content in a professional capacity typically have some reputation information available.<\/p><p>\u00a0However, small websites may have little or no reputation information.\u00a0 This is not indicative of high or low quality.\u00a0 Many\u00a0 small local businesses or community organizations have a small \u201cweb presence\u201d and rely on word of mouth.<\/p><p>\u00a0Furthermore, many ordinary people participate in forum discussions or post on social media websites in a personal\u00a0 capacity.\u00a0 People may use an alias or username to post in order to avoid sharing personally identifiable information online.\u00a0 There may be no reputation information available for some individuals.\u00a0 A lack of reputation about people who post\u00a0 personal content is neither a positive nor a negative sign in your assessment of the page.<\/p><p>\u00a0Finally, remember that there are several important considerations involved in PQ rating (refer back to <u>\u00a0Section 3.1<\/u> ).\u00a0 Reputation is important, but if reputation information is not available for a website or content creator, pay extra attention to\u00a0 other PQ considerations, especially when assessing pages on YMYL topics.<\/p><h3>\u00a03.4 \u00a0\u00a0\u00a0 \u00a0Experience, Expertise, Authoritativeness, and Trust (E-E-A-T)<\/h3><p>\u00a0Experience, Expertise, Authoritativeness and Trust (E-E-A-T) are all important considerations in PQ rating.\u00a0 The most\u00a0 important member at the center of the E-E-A-T family is Trust.<\/p><p><strong>\u00a0Trust<\/strong> : Consider the extent to which the page is accurate, honest, safe, and reliable.<\/p><p>\u00a0The type and amount of <strong>\u00a0Trust <\/strong>\u00a0needed depends on the page, for example:<\/p><ul><li><strong>Online stores <\/strong>need secure online payment systems and reliable customer service.<\/li><li><strong>Product reviews <\/strong>should be honest and written to help others make informed purchasing decisions (rather than\u00a0 solely to sell the product).<\/li><li><strong>Informational pages on clear YMYL topics <\/strong>must be accurate to prevent harm to people and society.<\/li><li><strong>Social media posts on non-YMYL topics <\/strong>may not need a high level of Trust, such as when the purpose of the\u00a0 post is to entertain its audience and the content of the post does not risk causing harm.<\/li><\/ul><p><strong>\u00a0Experience<\/strong> , <strong>\u00a0Expertise <\/strong>\u00a0and <strong>\u00a0Authoritativeness <\/strong>\u00a0are important concepts that can support your assessment of Trust:<\/p><table width=\"720\"><tbody><tr><td width=\"48\">\u00a0<\/td><td width=\"672\"><p><strong>\u00a0Experience<\/strong> : Consider the extent to which the content creator has the necessary first-hand or life experience for\u00a0 the topic.\u00a0 Many types of pages are trustworthy and achieve their purpose well when created by people with a\u00a0 wealth of personal experience.\u00a0 For example, which would you trust: a product review from someone who has\u00a0 personally used the product or a &#8220;review&#8221; by someone who has not?<\/p><\/td><\/tr><tr><td width=\"48\">\u00a0<\/td><td width=\"672\"><p><strong>\u00a0Expertise<\/strong> : Consider the extent to which the content creator has the necessary knowledge or skill for the topic.\u00a0 Different topics require different levels and types of expertise to be trustworthy.\u00a0 For example, which would you\u00a0 trust: home electrical rewiring advice from a skilled electrician or from an antique homes enthusiast who has no\u00a0 knowledge of electrical wiring?<\/p><\/td><\/tr><tr><td width=\"48\">\u00a0<\/td><td width=\"672\"><p><strong>\u00a0Authoritativeness: <\/strong>\u00a0Consider the extent to which the content creator or the website is known as a go-to source\u00a0 for the topic.\u00a0 While most topics do not have one official, Authoritative website or content creator, when they do,\u00a0 that website or content creator is often among the most reliable and trustworthy sources.\u00a0 For example, a local\u00a0 business profile page on social media may be the authoritative and trusted source for what is on sale now.\u00a0 The\u00a0 official government page for getting a passport is the unique, official, and authoritative source for passport\u00a0 renewal.<\/p><\/td><\/tr><\/tbody><\/table><p><strong>\u00a0Experience<\/strong> , <strong>\u00a0Expertise<\/strong> , and <strong>\u00a0Authoritativeness <\/strong>\u00a0may overlap for some page types and topics (for example, someone may\u00a0 develop Expertise in a topic due to first-hand Experience accumulated over time), and different combinations of E-E-A\u00a0 may be relevant to different topics.\u00a0 You should consider the purpose, type, and topic of the page, then ask yourself what\u00a0 would make the content creator a trustworthy source in that context.<\/p><p><strong>\u00a0Trust <\/strong>\u00a0is the most important member of the E-E-A-T family because untrustworthy pages have low E-E-A-T no matter how\u00a0 Experienced, Expert, or Authoritative they may seem.\u00a0 For example, a financial scam is untrustworthy, even if the content\u00a0 creator is a highly experienced and expert scammer who is considered the go-to on running scams!<\/p><p>\u00a0When it comes to Page Quality rating, your assessment of E-E-A-T should be informed by one or more of the following:<\/p><ul><li><strong>What the website or content creators say about themselves: <\/strong>Look at the &#8220;About us&#8221; page on the website or\u00a0 profile page of the content creator as a starting point.\u00a0 Is the website or content creator a trustworthy source\u00a0 based on this information?<\/li><li><strong>What others say about the website or content creators: <\/strong>Look for independent reviews, references, news\u00a0 articles, and other sources of credible information about the website or content creators.\u00a0 Is there independent,\u00a0 reliable evidence that the website or content creator is experienced, has expertise, is authoritative, or is otherwise\u00a0 considered trustworthy?\u00a0 Is there independent, reliable evidence that the website or creator is untrustworthy?<\/li><li><strong>What is visible on the page, including the Main Content and sections such as reviews and comments: <\/strong>For\u00a0 some types of pages, the level of experience and expertise may be clear from the MC itself.\u00a0 What evidence can\u00a0 you gather from examining the MC or testing the page out?\u00a0 For example, you may be able to tell that someone is\u00a0 an expert in hair styling by watching a video of them in action (styling someone&#8217;s hair) and reading others&#8217;\u00a0 comments (commenters often highlight expertise or lack thereof).<\/li><\/ul><p><strong>\u00a0Important<\/strong> : The website or content creator may not be a trustworthy source if there is a clear conflict of interest.\u00a0 For\u00a0 example, product reviews by people who own the product and share their experiences can be very valuable and\u00a0 trustworthy.\u00a0 However, &#8220;reviews&#8221; by the product manufacturer (<em> &#8220;Our product is great!&#8221;<\/em> ) or &#8220;reviews&#8221; from an influencer who\u00a0 is paid to promote the product are not as trustworthy due to the conflict of interest.<\/p><p>\u00a0Finally, there are many aspects of Trust, some which are not captured by Experience, Expertise and Authoritativeness.\u00a0 Please consider other aspects in your overall Trust assessment, such as customer service information for online stores or\u00a0 peer-reviewed publications for academic authors.\u00a0 If a page is untrustworthy for any reason<em> , <\/em>\u00a0it has low E-E-A-T.<\/p><p><strong>\u00a03.4.1 YMYL Topics: Experience or Expertise? <\/strong><\/p><p>\u00a0Pages on YMYL topics can be created for a wide variety of different purposes.\u00a0 If the purpose of a page on a clear YMYL\u00a0 topic is to give information or offer advice, a high level of expertise may be required for the page to be trustworthy.<\/p><p>\u00a0However, sometimes pages on YMYL topics are created to share personal experiences, often regarding difficult life\u00a0 challenges.\u00a0 People turn to each other in times of need to share their own experience, seek comfort or inspiration, and\u00a0 learn from others.\u00a0 Factual information from experts and authoritative sources may not satisfy this need.<\/p><p>\u00a0Pages that share first-hand life experience on clear YMYL topics may be considered to have high E-E-A-T as long as the\u00a0 content is trustworthy, safe, and consistent with well-established expert consensus.\u00a0\u00a0 In contrast, some types of YMYL\u00a0 information and advice must come from experts.<\/p><p>\u00a0Here are some examples:<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0YMYL Topic <\/strong><\/p><\/td><td width=\"264\"><p>\u00a0Valuable sharing of life <strong>\u00a0Experience <\/strong><\/p><\/td><td width=\"264\"><p>\u00a0Information or advice best left to <strong>\u00a0Experts <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0Sleep challenges when\u00a0 pregnant<\/p><p><em>\u00a0(YMYL Health or Safety) <\/em><\/p><\/td><td width=\"264\"><p>\u00a0Safe and non-medical tips and tricks for\u00a0 sleeping in the last trimester of pregnancy,\u00a0 provided by people who have personally\u00a0 struggled with this challenge, for example:\u00a0 how to use pillows to sleep comfortably in<\/p><p>\u00a0a position that is safe for babies<\/p><\/td><td width=\"264\"><p>\u00a0Sleep medications that are safe during\u00a0 pregnancy<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0Liver cancer treatment<\/p><p><em>\u00a0(YMYL Health or Safety) <\/em><\/p><\/td><td width=\"264\"><p>\u00a0A sincere and respectful forum discussion\u00a0 where people are describing how they&#8217;re\u00a0 coping with liver cancer treatment<\/p><\/td><td width=\"264\"><p>\u00a0Different treatment options for liver cancer\u00a0 and the associated life expectancies\u00a0 under each treatment<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0Filling out tax forms<\/p><p><em>\u00a0(YMYL Financial Security) <\/em><\/p><\/td><td width=\"264\"><p>\u00a0A humorous video from a non-expert\u00a0 content creator about the frustration of\u00a0 doing taxes<\/p><\/td><td width=\"264\"><p>\u00a0Instructions on how to fill out tax forms<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0Saving for retirement<\/p><p><em>\u00a0(YMYL Financial Security) <\/em><\/p><\/td><td width=\"264\"><p>\u00a0Reviews of retirement saving services by\u00a0 people with first-hand experience using\u00a0 these services<\/p><\/td><td width=\"264\"><p>\u00a0Advice on how to invest for retirement:\u00a0 how much to save, what kinds of assets to\u00a0 invest in, how much money you will need\u00a0 to retire by a specific age, etc.<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0How to vote<\/p><p><em>\u00a0(YMYL Society) <\/em><\/p><\/td><td width=\"264\"><p>\u00a0A social media post by an ordinary citizen\u00a0 describing why they personally believe it&#8217;s\u00a0 important to vote in local elections<\/p><\/td><td width=\"264\"><p>\u00a0Information about who is eligible to vote or\u00a0 how to register to vote<\/p><\/td><\/tr><\/tbody><\/table><h2>\u00a04.0 \u00a0\u00a0\u00a0\u00a0 \u00a0Lowest Quality Pages<\/h2><p><strong>\u00a0Lowest <\/strong>\u00a0quality pages are untrustworthy, deceptive, harmful to people or society, or have other highly undesirable\u00a0 characteristics.\u00a0 The considerations for <strong>\u00a0Lowest <\/strong>\u00a0quality include quality of the MC, reputation, E-E-A-T, etc., but there are\u00a0 special checks you will need to complete first.<\/p><p>\u00a0As a reminder, here are the steps for doing PQ rating:<\/p><ol><li>Assess the true purpose of the page. If the website or page has a harmful purpose or is designed to deceive\u00a0 people about its true purpose, it should be rated <strong>\u00a0Lowest<\/strong> .<\/li><li>Assess the potential of the page to cause harm as described in these guidelines. Websites or pages that are\u00a0 harmful to people or society, untrustworthy, or spammy as specified in these guidelines should receive the <strong>\u00a0Lowest <\/strong>\u00a0<\/li><li>Otherwise, the PQ rating is based on how well the page achieves its purpose using the criteria outlined in these<\/li><\/ol><p>\u00a0Steps 1 and 2 are a screening process to quickly detect harmful content before other PQ considerations are applied.<\/p><p>\u00a0To identify <strong>\u00a0Lowest <\/strong>\u00a0quality pages, start by considering the following:<\/p><table width=\"720\"><tbody><tr><td width=\"288\"><p>\u00a0Initial Consideration<\/p><\/td><td width=\"432\"><p><strong>\u00a0Lowest <\/strong>\u00a0Quality Pages<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The purpose of the page<\/p><\/td><td width=\"432\"><p><strong>\u00a0The Lowest rating is required <\/strong>\u00a0if the page has a harmful purpose, or if\u00a0 it is designed to deceive people about its true purpose or who is\u00a0 responsible for the content on the page.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The potential for the page to cause harm as\u00a0 described in these guidelines<\/p><\/td><td width=\"432\"><p><strong>\u00a0The Lowest rating is required <\/strong>\u00a0if the MC is harmful to self or others,\u00a0 harmful to specified groups, or contains harmfully misleading\u00a0 information.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The topic of the page, the type of website, and\u00a0 the extent to which YMYL standards apply<\/p><\/td><td width=\"432\"><p>\u00a0A page on any topic or any type of website may qualify for <strong>\u00a0Lowest. <\/strong><\/p><p>\u00a0Give special scrutiny to pages or websites needing a high level of\u00a0 trust, such as online stores, medical websites, or news coverage of\u00a0 major civic issues.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0Next, assess the page to determine if any of the criteria for <strong>\u00a0Lowest <\/strong>\u00a0apply:<\/p><table width=\"720\"><tbody><tr><td width=\"288\"><p><strong>\u00a0Lowest <\/strong>\u00a0Page Quality Assessment<\/p><\/td><td width=\"432\"><p>\u00a0Any one of the following is justification for <strong>\u00a0Lowest <\/strong><\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0Quality of the MC<\/p><\/td><td width=\"432\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The page is hacked, defaced, or spammed.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The page is gibberish or otherwise makes no sense.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The MC is copied, auto-generated, or otherwise created without\u00a0 adequate effort.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The MC is created with so little effort, originality, talent, or skill\u00a0 that the page fails to achieve its purpose.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The title of the page<\/p><\/td><td width=\"432\"><p>\u00a0The page title is extremely misleading, shocking, or exaggerated.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The role of Ads and SC on the page<\/p><\/td><td width=\"432\"><p>\u00a0The MC is deliberately obstructed or obscured due to Ads, SC,\u00a0 interstitial pages, download links or other content that is beneficial to\u00a0 the website owner but not necessarily the website visitor.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0Information provided by the website and\u00a0 content creator<\/p><\/td><td width=\"432\"><p>\u00a0A complete lack of information about who is responsible for the\u00a0 website and its content for YMYL pages or other pages requiring trust.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0Reputation of the website and content creator<\/p><\/td><td width=\"432\"><p>\u00a0A very negative reputation, including a reputation for malicious or\u00a0 harmful behavior.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0Trustworthiness of the page: E-E-A-T<\/p><\/td><td width=\"432\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The page or website is highly untrustworthy.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The lack of experience, expertise, authoritativeness or trust\u00a0 causes the page to fail to achieve its purpose.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><h3>\u00a04.1 \u00a0\u00a0\u00a0 \u00a0Types of Lowest Quality Pages<\/h3><p>\u00a0There are many different shapes and forms that <strong>\u00a0Lowest <\/strong>\u00a0pages can take.\u00a0 To help you keep track, the table below\u00a0 organizes <strong>\u00a0Lowest <\/strong>\u00a0pages into three broad categories: Harmful, Untrustworthy, and Spammy.\u00a0 These categories can\u00a0 overlap (e.g., pages that contain Harmfully Misleading Information are also Untrustworthy).<\/p><table width=\"720\"><tbody><tr><td width=\"144\"><p>\u00a0Type of <strong>\u00a0Lowest <\/strong>\u00a0Page<\/p><\/td><td width=\"432\"><p><strong>\u00a0Description <\/strong><\/p><\/td><td width=\"144\"><p><strong>\u00a0Reference Section <\/strong><\/p><\/td><\/tr><tr><td width=\"144\"><p>\u00a0Harmful to Self or\u00a0 Other Individuals<\/p><\/td><td width=\"432\"><p>\u00a0Pages that encourage, depict, incite or directly cause physical, mental,\u00a0 emotional or financial harm to self or other individuals.<\/p><p>\u00a0Examples include:<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Detailed instructions on how to commit suicide<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Detailed, realistic, and serious instructions written with the\u00a0 intent to help someone commit murder<\/p><\/td><td width=\"144\"><p><u>\u00a0Section 4.2<\/u><\/p><\/td><\/tr><tr><td width=\"144\"><p>\u00a0Harmful to Specified\u00a0 Groups<\/p><\/td><td width=\"432\"><p>\u00a0Pages that promote, condone, or incite violence or hatred against a\u00a0 Specified Group of people (as defined in Section 4.3).<\/p><p>\u00a0Examples include:<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Content that encourages \u00a0violence or \u00a0ill treatment towards a\u00a0 Specified Group<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Content with extremely offensive\/dehumanizing stereotypes of\u00a0 a Specified Group<\/p><\/td><td width=\"144\"><p><u>\u00a0Section 4.3<\/u><\/p><\/td><\/tr><tr><td width=\"144\"><p>\u00a0Harmfully Misleading\u00a0 Information<\/p><\/td><td width=\"432\"><p>\u00a0Pages that misinform people in a way that could cause harm.<\/p><p>\u00a0Examples include:<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Clearly inaccurate harmful information that can easily be\u00a0 refuted by straightforward and widely accepted facts<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Harmful unsubstantiated theories\/claims not grounded in any\u00a0 reasonable facts or evidence<\/p><\/td><td width=\"144\"><p><u>\u00a0Section 4.4<\/u><\/p><\/td><\/tr><tr><td width=\"144\"><p>\u00a0Untrustworthy\u00a0 Webpages<\/p><\/td><td width=\"432\"><p>\u00a0Pages or websites that are deceptive or have untrustworthy\u00a0 characteristics.<\/p><p>\u00a0Examples include:<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Pages or websites with deceptive purpose or design<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Pages or websites designed to manipulate people into actions\u00a0 that benefit the website or other organization while causing\u00a0 harm to self, others or Specified Groups<\/p><\/td><td width=\"144\"><p><u>\u00a0Section 4.5<\/u><\/p><\/td><\/tr><tr><td width=\"144\"><p>\u00a0Spammy Webpages<\/p><\/td><td width=\"432\"><p>\u00a0Pages with characteristics of webspam as defined in the <a href=\"https:\/\/developers.google.com\/search\/docs\/advanced\/guidelines\/webmaster-guidelines\" target=\"_blank\">\u00a0Google<\/a> <a href=\"https:\/\/developers.google.com\/search\/docs\/advanced\/guidelines\/webmaster-guidelines\" target=\"_blank\">\u00a0Search Essentials Guidelines<\/a> \u00a0and\/or Section 4.6 of these guidelines.<\/p><p>\u00a0Examples include:<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Pages deliberately created with no MC or gibberish MC<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Hacked, defaced, or spammed pages<\/p><\/td><td width=\"144\"><p><u>\u00a0Section 4.6<\/u><\/p><\/td><\/tr><\/tbody><\/table><p><strong>\u00a0Important<\/strong> : There is lots of content that many people would find controversial, one-sided, off-putting, or distasteful, yet\u00a0 does not meet the criteria for <strong>\u00a0Lowest <\/strong>\u00a0as described in these guidelines.\u00a0 Use your judgment to follow the standards\u00a0 outlined throughout Section 4.0 rather than relying on personal opinions.<\/p><p>\u00a0<\/p><h3>\u00a04.2 \u00a0\u00a0\u00a0\u00a0 \u00a0Harmful to Self or Other Individuals<\/h3><p><strong>\u00a0Lowest <\/strong>\u00a0rating for pages with content that encourages, depicts, incites, or directly causes harm to self or other<\/p><p>\u00a0individuals.<\/p><p>\u00a0Harm includes physical, mental, emotional, or financial harm to people.\u00a0 Pages should be considered Harmful to Self or\u00a0 Other Individuals\u00a0 if they directly attempt to harm people; encourage behavior that may result in harm; depict extremely\u00a0 violent or gory content without a beneficial\/educational purpose; or otherwise are severely traumatic to people who view\u00a0 the page.<\/p><p>\u00a0Pages do not have to be harmful to <em>\u00a0all <\/em>\u00a0people to be considered Harmful to Self or Other Individuals.\u00a0 Different people have\u00a0 different levels of vulnerability to scams, awareness of potential dangers (e.g., dangerous feats depicted in stunt videos),\u00a0 and tolerance for viewing violent\/disturbing content.\u00a0 If there is a reasonable possibility that viewing a particular page\u00a0 would cause harm to those who are most vulnerable, it should be considered harmful<strong> . <\/strong><\/p><p>\u00a0Pages created with a beneficial purpose that report on, discuss, or inform about harmful actions or events (e.g., fictional\u00a0 entertainment, reputable news, education) should typically not be considered Harmful to Self or Other Individuals.\u00a0 For\u00a0 example, advocacy aimed at drawing attention to harmful, real-world actions or events (such as a webpage describing a\u00a0 protest against domestic violence) would not be considered Harmful to Self or Other Individuals.<\/p><p>\u00a0Here are some examples of content that is vs. is not considered Harmful to Self or Other Individuals:<\/p><table width=\"720\"><tbody><tr><td width=\"360\"><p><strong>\u00a0Harmful to Self or Other Individuals <\/strong><\/p><\/td><td width=\"360\"><p><strong>\u00a0NOT Harmful to Self or Other Individuals <\/strong><\/p><\/td><\/tr><tr><td width=\"360\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Incitement of violence towards Other Individuals<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Serious death threats or realistic-sounding threats<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Exposing personal information belonging to others\u00a0 with malicious intent to target them or promote\u00a0 harassment towards them (i.e., \u201cdoxxing\u201d)<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 How-to information that describes how to commit\u00a0 violent acts in an easy-to-replicate way<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Advocating for, glorifying, or trivializing violence\u00a0 and atrocities, or to disparage victim(s) of\u00a0 violence\/atrocities<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Depicting or promoting information that facilitates\u00a0 or leads to serious harm to people, or discussions\u00a0 that attempt to justify abuse of people<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Encouraging unsafe behavior or substantially\u00a0 downplays the risks of dangerous activities (e.g.,\u00a0 consuming household cleaning products)<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Suicide promotion or pro-anorexia content that\u00a0 encourages people to engage in behavior that can<\/p><p>\u00a0result in hospitalization or death<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Health-related advice that contradicts\u00a0 well-established expert consensus and could\u00a0 result in serious harm or could prevent someone\u00a0 from undertaking a life-saving treatment<\/p><\/td><td width=\"360\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Depictions of violence in an action movie<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 A news story about violent events<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Educational content that may depict violence or\u00a0 gross imagery<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 An explanation of scams meant to raise\u00a0 awareness about them<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Portrayals of dangerous activities in a manner that \u00a0discourages others from attempting the same feat\u00a0 (such as by clearly explaining the risks, describing\u00a0 the expertise and equipment required, etc.)<\/p><\/td><\/tr><\/tbody><\/table><h3>\u00a04.3 \u00a0\u00a0\u00a0\u00a0 \u00a0Harmful to Specified Groups<\/h3><p><strong>\u00a0Lowest <\/strong>\u00a0rating for pages that promote, condone, or incite hatred against a Specified Group of people.<\/p><p>\u00a0For the purposes of Search Quality rating, a Specified Group is a group of people that can be defined on the basis of:\u00a0 \u25cf \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0Age (e.g., older adults)<\/p><ul><li>Caste (e.g., Dalits)<\/li><li>Disability (e.g., people who are blind)<\/li><li>Ethnicity (e.g., Roma)<\/li><li>Gender Identity and Expression (e.g., transgender people)<\/li><li>Immigration Status (e.g., student visa holders)<\/li><li>Nationality (e.g., Italians)<\/li><li>Race (e.g., Asians)<\/li><li>Religion (e.g., Christians)<\/li><li>Sex\/Gender (e.g., men)<\/li><li>Sexual Orientation (e.g., lesbians)<\/li><li>Veteran Status (e.g., Marines)<\/li><li>Victims of a major violent event and their kin (e.g., victims of the Holocaust)<\/li><li>Any other characteristic that is associated with systemic discrimination or marginalization (e.g., refugees, people experiencing homelessness)<\/li><\/ul><p>\u00a0The tone of the harmful content must be either serious (i.e., not joking or satirical) or mean-spirited (i.e., with an intent to\u00a0 demean or promote intolerance) to be considered Harmful to Specified Groups.\u00a0 Comedy or artistic expression related to\u00a0 a Specified Group should not be considered harmful unless it is clearly mean-spirited or has other clear harmful impact.<\/p><p>\u00a0Criticism of objects, philosophies, and ideas are generally not considered Harmful to Specified Groups.\u00a0 For example,\u00a0 negative criticism of a religious doctrine should not be considered targeted at the Specified Group that follows that\u00a0 religion.\u00a0 Remember that the content must promote, condone, or incite hatred of <em>\u00a0people <\/em>\u00a0to be considered Harmful to\u00a0 Specified Groups.<\/p><p>\u00a0Educational pages (e.g., definitions, research, academic papers), news stories, or other pages that have a beneficial\u00a0 purpose of informing society should not be considered Harmful to Specified Groups.\u00a0 Similarly, historical\u00a0 documents\/videos that aim to capture the beliefs of different eras should not be considered Harmful to Specified Groups.<\/p><p>\u00a0Here are some examples of content that is vs. is not considered Harmful to Specified Groups:<\/p><table width=\"720\"><tbody><tr><td width=\"360\"><p><strong>\u00a0Harmful to Specified Groups <\/strong><\/p><\/td><td width=\"360\"><p><strong>\u00a0NOT Harmful to Specified Groups <\/strong><\/p><\/td><\/tr><tr><td width=\"360\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Encourages \u00a0violence or \u00a0ill treatment towards a\u00a0 Specified Group<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Promotes intolerance by demonstrating a staunch \u00a0unwillingness to allow for the views, beliefs, or\u00a0 behavior of \u00a0a Specified Group<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Implies that one Specified Group is superior or\u00a0 inferior to another<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Contains extremely offensive\/dehumanizing\u00a0 stereotypes of a Specified Group.\u00a0 Note that\u00a0 stereotypes can be negative or positive.<\/p><\/td><td width=\"360\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 A historical documentary of WWII featuring\u00a0 speeches from Nazi leaders<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 A stand-up comedy routine that plays off of\u00a0 stereotypes in a way that is not mean-spirited<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 A newspaper article about a hate organization<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The dictionary definition of a slur<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 A discussion about a particular religious text and\u00a0 its views on women<\/p><\/td><\/tr><\/tbody><\/table><h3>\u00a04.4 \u00a0\u00a0\u00a0\u00a0 \u00a0Harmfully Misleading Information<\/h3><p><strong>\u00a0Lowest <\/strong>\u00a0rating for pages that mislead people in ways that can cause harm to people and society.<\/p><p>\u00a0Misleading pages may have been produced with the intent to misinform people, or the content creator may believe that\u00a0 the inaccurate information they are sharing is true.\u00a0 There is an especially high standard for accuracy on clear YMYL\u00a0 topics or other topics where inaccurate information can cause harm.\u00a0 Be sure to research consequential facts or claims as\u00a0 necessary and to the extent the task time allows.<\/p><p>\u00a0Pages should be considered to contain Harmfully Misleading Information when they contain <em>\u00a0at least one of the following: <\/em><\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Type of Harmfully <\/strong><\/p><p><strong>\u00a0Misleading Information <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Description <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Examples <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0Harmful and clearly\u00a0 inaccurate information<\/p><\/td><td width=\"264\"><p>\u00a0Content that can be refuted by<\/p><p>\u00a0straightforward and widely accepted facts<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 False claims that a world leader died<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 False dates for an election<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0Harmful claims that contradict\u00a0 well-established expert\u00a0 consensus<\/p><\/td><td width=\"264\"><p>\u00a0Content that is inconsistent with positions,\u00a0 facts, or findings that are widely agreed\u00a0 upon by authorities in the relevant field<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Claims that lemons cure cancer<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Claims that buying lottery tickets is a\u00a0 guaranteed way to save for retirement<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0Harmful unsubstantiated\u00a0 theories\/claims<\/p><\/td><td width=\"264\"><p>\u00a0Content that is not grounded in any\u00a0 reasonable facts or evidence, especially\u00a0 those that could erode confidence in\u00a0 public institutions.\u00a0 This includes\u00a0 unsubstantiated theories that have been\u00a0 thoroughly debunked or are too outlandish\u00a0 to be given credence.<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Claims that the 9-11 attacks were\u00a0 planned by the U.S. government<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Claims that world leaders are lizard\u00a0 people<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0Harmfully Misleading Information can occur from any websites or content creators &#8211; even seemingly &#8220;expert&#8221;,\u00a0 &#8220;authoritative&#8221; or &#8220;official&#8221; ones.\u00a0 Any type of page with Harmfully Misleading Information should be rated Lowest,\u00a0 regardless of the source.<\/p><p>\u00a0However, note that some types of information are subjective, debatable, unverifiable, or inconsequential.\u00a0 For example,\u00a0 pages should not be considered to contain Harmfully Misleading Information if they <em>\u00a0exclusively <\/em>\u00a0contain:<\/p><ul><li>Non-YMYL content created with a clear entertainment purpose, containing no hard claims of factual accuracy and are not harmful to people or society.\u00a0 Examples include many types of fiction, satire or parody, astrology, folklore,\u00a0 myths, and urban legends.<\/li><li>Reviews expressing personal preferences, opinions, or value-based judgments about a product, restaurant, book\/movie\/TV show, etc.<\/li><li>Claims or statements that are reasonably debatable when there is not a single established correct answer or truth (e.g., discussions about the relative effectiveness of different healthcare systems)<\/li><li>Insignificant errors or inaccurate information about a trivial topic (e.g., inaccuracies in the height of a celebrity)<\/li><\/ul><p>\u00a0Pages that aim to persuade others that a certain position or perspective is correct are fairly common on the Internet.<\/p><p>\u00a0Pages with one-sided\/opinionated\/controversial\/polarizing content should not be considered to contain Harmfully<\/p><p>\u00a0Misleading Information\u00a0 unless they could create harm to individuals or Specified Groups (as described above) and contain\u00a0 clearly inaccurate information, contradict well-established expert consensus, or are not grounded by reasonable\u00a0 facts\/evidence.<\/p><p>\u00a0A webpage may be considered to have Harmfully Misleading Information based on the MC or on other characteristics of\u00a0 the page or information about the content creator (e.g., the title of an article is harmfully misleading, even if the article on\u00a0 its own is not; a creator blatantly misrepresenting their medical credentials for a video on medical topics).<\/p><p>\u00a0Harmfully Misleading Information can be especially hard to identify because it may require research from outside sources.<\/p><p>\u00a0Reputable fact-checking websites can&#8217;t always keep up with the volume of unsubstantiated theories\/claims produced by<\/p><p>\u00a0<\/p><p>\u00a0the Internet, and some theories may even claim that debunking information is inaccurate.\u00a0 You should attempt to find\u00a0 high-quality, trustworthy sources to check accuracy and seek out the consensus of experts if you are unsure.\u00a0 Please\u00a0 research theories and claims to the extent the task time allows.\u00a0 If a theory\/claim seems wildly improbable and can&#8217;t be\u00a0 verified by independent trustworthy sources, you should consider it unsubstantiated.<\/p><h3>\u00a04.5 \u00a0\u00a0\u00a0\u00a0 \u00a0Untrustworthy Webpages or Websites<\/h3><p>\u00a0The <strong>\u00a0Lowest <\/strong>\u00a0rating should be used for pages or websites you strongly suspect are engaging in deceptive or malicious\u00a0 practices.<\/p><p>\u00a0Some untrustworthy pages are created to benefit the website or organization rather than helping people.\u00a0 Some\u00a0 untrustworthy pages may even exist to cause harm to people who engage with the page, such as scams or malicious\u00a0 downloads.<\/p><p>\u00a0Your assessment of untrustworthiness may be based on the content of the page, information about the website,\u00a0 information about the content creator, and the reputation of the website or content creator.<\/p><p>\u00a0Your assessment may also be based on a <em>\u00a0lack <\/em>\u00a0of critically important information.\u00a0 For example, any website involving\u00a0 financial transactions or sensitive information should have comprehensive information about who is responsible for the\u00a0 site and a way to contact the site if something goes wrong.\u00a0 If some aspect of a page or website makes you suspect\u00a0 deception or maliciousness, please look for information about the site.\u00a0 If you cannot find reputation information to confirm\u00a0 your suspicion, carefully explore the site.<\/p><p>\u00a0Sometimes a single page on an unknown website in isolation may seem odd but subsequent exploration shows no\u00a0 concern.\u00a0 However, if you see a pattern of what appears to be deception or manipulation or become concerned about your\u00a0 own safety, please use the <strong>\u00a0Lowest <\/strong>\u00a0rating and leave the website immediately.<\/p><p>\u00a0Pages with the following characteristics should be considered Untrustworthy:<\/p><ul><li>Inadequate information about the website or content creator for its purpose<\/li><li>Lowest E-E-A-T or Lowest reputation<\/li><li>Deceptive purpose, deceptive page design, or deceptive intent<\/li><li>Deliberately obstructed or obscured MC<\/li><li>Characteristics of scams, malicious downloads, or other harmful behavior<\/li><li>Any webpage or website designed to manipulate people into actions that benefit the website or other organization while causing harm to self, others, or Specified Groups<\/li><\/ul><p><strong>\u00a0Important<\/strong> : Highly untrustworthy pages should be given the <strong>\u00a0Lowest <\/strong>\u00a0rating even if you are unable to &#8220;prove&#8221; the webpage\u00a0 or site is harmful.\u00a0 Because many people are unwilling to use a highly untrustworthy page, an untrustworthy page or\u00a0 website fails to achieve its purpose.<\/p><h4>\u00a04.5.1 Inadequate Information about the Website or Content Creator for the Purpose of the Page<\/h4><p>\u00a0For pages that require a high level of trust, information about who created the content and who is responsible for the\u00a0 content is critical.<\/p><p>\u00a0As discussed in <u>\u00a0Section 2.5.3<\/u> , we expect most websites to have some information about who (e.g., what individual,\u00a0 company, business, foundation, etc.) is responsible for the website and who created the MC and some contact\u00a0 information, unless there is a good reason for anonymity.\u00a0 As you will see in the examples below, many types of Lowest\u00a0 pages such as malicious downloads and scams typically have no information or fake information about who is responsible\u00a0 to prevent recourse by people who are harmed.<\/p><p>\u00a0Any site that handles personal, private or sensitive data must provide extensive contact information.\u00a0 This includes sites\u00a0 that ask users to create passwords, share personal information, or conduct financial transactions.<\/p><p>\u00a0YMYL pages or websites that handle sensitive data with absolutely no information about the website or content creator\u00a0 should be rated <strong>\u00a0Lowest<\/strong> .<\/p><h4>\u00a04.5.2 Lowest E-E-A-T and Lowest Reputation of the Website or Content Creator<\/h4><p>\u00a0If the E-E-A-T of a page is low enough, people cannot or should not use the MC of the page.\u00a0 If a page on YMYL topics is\u00a0 highly inexpert, it should be considered Untrustworthy and rated <strong>\u00a0Lowest<\/strong> .<\/p><p>\u00a0Use the <strong>\u00a0Lowest <\/strong>\u00a0rating if the website and content creator have an extremely negative reputation, to the extent that many\u00a0 people would consider the webpage or website untrustworthy.<\/p><p>\u00a0Here are some examples originally shown in <u>\u00a0Section 3.3.3<\/u> .\u00a0 All pages on these websites should be rated <strong>\u00a0Lowest <\/strong>\u00a0because\u00a0 of the credible extremely negative or malicious reputation of these websites, making them untrustworthy.<\/p><p><strong>\u00a0Note<\/strong> : These website examples may be considered Harmful in some form as well.\u00a0 Sometimes reputation research\u00a0 exposes information that may not meet the criteria for considering a website harmful but does cause it to be untrustworthy.<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Website <\/strong><\/p><\/td><td width=\"528\"><p><strong>\u00a0Description <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/ixyDySLpfXjoVjaUFpde.jpg\" target=\"_blank\">\u00a0Site selling children\u2019s jungle gym<\/a><\/p><\/td><td width=\"528\"><p><strong>\u00a0Evidence of fraudulent behavior<\/strong> : There are many reviews on websites describing how users\u00a0 sent money and did not receive anything in return.\u00a0 There is also a news article about this\u00a0 business engaging in financial fraud.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/eYAJOGhlH1IBz5D5du2J.jpg\" target=\"_blank\">\u00a0Site selling products related to<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/eYAJOGhlH1IBz5D5du2J.jpg\" target=\"_blank\">\u00a0eyewear<\/a><\/p><\/td><td width=\"528\"><p><strong>\u00a0Evidence of criminal behavior<\/strong> : This website engaged in criminal behavior such as physically\u00a0 threatening users.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/wo5vlM90tHEoynkjVys1.jpg\" target=\"_blank\">\u00a0Organization serving the<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/wo5vlM90tHEoynkjVys1.jpg\" target=\"_blank\">\u00a0hospitalized veteran community<\/a><\/p><\/td><td width=\"528\"><p><strong>\u00a0Evidence of fraudulent behavior<\/strong> : There are many detailed negative articles on news sites and\u00a0 charity watchdog sites describing fraud and financial mishandling about this organization.<\/p><\/td><\/tr><\/tbody><\/table><h4>\u00a04.5.3 Deceptive Page Purpose and Deceptive MC Design<\/h4><p>\u00a0Pages or websites are Untrustworthy if they have a deceptive purpose.\u00a0 These pages or websites superficially appear to\u00a0 have one purpose, but in fact exist for a different reason.<\/p><p>\u00a0All pages with a deceptive purpose and\/or deceptive MC should be rated <strong>\u00a0Lowest <\/strong>\u00a0because pages that engage in\u00a0 deception are Untrustworthy.<\/p><p>\u00a0The following list includes some common types of deceptive purpose pages.\u00a0 However, no list of deceptive page types will\u00a0 be complete\u2014deceptive websites continue to evolve as people and search engines figure out how they are being tricked.<\/p><ul><li><strong>A webpage or website that impersonates a different site <\/strong>(e.g., copied logo or branding of an unaffiliated site,\u00a0 URL that mimics another site&#8217;s name, etc.)<\/li><li><strong>A non-satirical social network profile made by an impersonator <\/strong><\/li><li><strong>A webpage or website that looks like a news source or information page, but in fact has articles to manipulate users <\/strong>\u00a0in order to benefit a person, business, government, or other organization politically, monetarily,\u00a0 or otherwise<\/li><li><strong>A webpage claims to offer an independent review or share other information about a product, but is in fact created to make money for the owner of the website without attempting to help users. <\/strong>\u00a0For example,\u00a0 the MC may contain intentionally misleading or inaccurate information created with the sole purpose of getting\u00a0 users to click on monetized links or buy the product<\/li><li><strong>A website claims to be the personal website of a celebrity, but the website is actually created to make money for the owner of the website without the permission of the celebrity. <\/strong>\u00a0For example, the page may\u00a0 have false testimonials for a product and is created for the sole purpose of getting users to click on monetized\u00a0 links or buy the product<\/li><li><strong>A webpage with a misleading title or a title that has nothing to do with the content on the page. <\/strong>People\u00a0 who come to the page expecting content related to the title will feel tricked or deceived<\/li><li><strong>A webpage or website with deceptive website information. <\/strong>For example, the website may misrepresent who\u00a0 owns the site, what the website purpose really is, how the content was created, how to contact the site, etc.<\/li><\/ul><p>\u00a0Another form of deception is through the design of the page.\u00a0 Some pages are deliberately designed to manipulate users\u00a0 to take an action that will benefit the owner of the website rather than help the user.<\/p><p>\u00a0Here are some common types of pages with deceptive MC design:<\/p><ul><li><strong>Pages that disguise Ads as MC<\/strong> . Actual MC may be minimal or created to encourage users to click on the Ads.\u00a0 For example, fake search pages (<a href=\"https:\/\/guidelines.raterhub.com\/images\/GxvAQFkC5lfLsU23xVuC.jpg\" target=\"_blank\"> example<\/a><a href=\"https:\/\/guidelines.raterhub.com\/images\/GxvAQFkC5lfLsU23xVuC.jpg\" target=\"_blank\"> )<\/a> that have a list of links that look like a page of search results.\u00a0 If you\u00a0 click on a few of the links, you will see that the page is just a collection of Ads disguised as search engine results.\u00a0 A \u201csearch box\u201d is present, but submitting a new query just gives you a different page of Ads disguised as search\u00a0<\/li><li><strong>Pages that disguise Ads as website navigation links<\/strong> . For example, fake directory pages <a href=\"https:\/\/guidelines.raterhub.com\/images\/u96IBbw9iUxCID9wBSKS.jpg\" target=\"_blank\">(<\/a><a href=\"https:\/\/guidelines.raterhub.com\/images\/u96IBbw9iUxCID9wBSKS.jpg\" target=\"_blank\"> example<\/a><a href=\"https:\/\/guidelines.raterhub.com\/images\/u96IBbw9iUxCID9wBSKS.jpg\" target=\"_blank\"> )<\/a> that look\u00a0 like a personally curated set of helpful links, possibly with unique descriptions.\u00a0 In reality, the links are Ads or links\u00a0 to other similar pages on the site. Sometimes the descriptions of the links are unrelated to the page.<\/li><\/ul><p>\u00a0Take a good look at the page and use your judgment.\u00a0 If you believe the true purpose of the page is not what it appears to\u00a0 be, the page should be rated <strong>\u00a0Lowest. <\/strong>\u00a0If you believe the page was deliberately created with the primary purpose to\u00a0 manipulate users to click on Ads, monetized links, questionable download links, etc., rather than to help people, the page\u00a0 should be rated <strong>\u00a0Lowest. <\/strong>\u00a0If the page uses deception in any form even if not described here, the page should be rated <strong>\u00a0Lowest. <\/strong><\/p><h4>\u00a04.5.4 Deliberately Obstructed or Obscured MC<\/h4><p>\u00a0Pages are untrustworthy if the MC is deliberately obstructed or obscured due to Ads, SC, interstitial pages, download links\u00a0 or other content that is beneficial to the website owner but not necessarily the website visitor.\u00a0 Attempts to manipulate or\u00a0 coerce users away from the MC is evidence of untrustworthiness.<\/p><p>\u00a0Here are some examples of pages with deliberately obstructed or obscured MC that should be rated <strong>\u00a0Lowest<\/strong> :<\/p><ul><li>Ads that continue to cover the MC as the website visitor scrolls down the page. The Ads are virtually impossible\u00a0 to close without clicking on the Ad<\/li><li>Pop-ups that obscure the MC and cannot be closed without taking an action that benefits the website<\/li><li>An interstitial page that attempts to coerce a download or click that does not benefit the website visitor<\/li><li>Ads that push the MC down so far that many users would not notice the MC<\/li><li>MC in white-on-white text or MC presented so that it is difficult for a human being to read<\/li><\/ul><p>\u00a0Logins or paywalls on otherwise trustworthy sites should not be considered untrustworthy, deceptive, or coercive.\u00a0 Many\u00a0 high quality sites such as newspapers or magazines cannot exist without monetization through subscriptions and\u00a0 paywalls.\u00a0 Some types of MC should be login protected, such as pages with personal information online banking websites\u00a0 or private pages on social network websites.<\/p><p>\u00a0MC may be inaccessible for non-deliberate or non-coercive reasons, such as content that doesn&#8217;t load or content that is\u00a0 unavailable in a country or region.\u00a0 These are not reasons for <strong>\u00a0Lowest<\/strong> .<\/p><p>\u00a0Use your judgment to assess whether the page is designed to manipulate or coerce users into taking actions that benefit\u00a0 the website.\u00a0 If you are unsure, look at other pages on the same website, conduct reputation research, etc.<\/p><p><strong>\u00a0Important: <\/strong>\u00a0Remember that many websites need monetization to share content with users.\u00a0 The presence of Ads alone is\u00a0 not enough for <strong>\u00a0Lowest<\/strong> .<\/p><h4>\u00a04.5.5 Suspected Malicious Behavior<\/h4><p>\u00a0It may be difficult to prove that a page causes harm without experiencing harm yourself.\u00a0 For this reason, you may use the <strong>\u00a0Lowest <\/strong>\u00a0rating if you strongly suspect a page is malicious or harmful even without having proof.\u00a0 Any of the following\u00a0 should be considered untrustworthy:<\/p><ul><li>Pages or websites that you strongly suspect are scams (see these links for more information about Internet scams: <a href=\"https:\/\/guidelines.raterhub.com\/images\/pd69MCaPQLw4ivSx0bd4.jpg\" target=\"_blank\">\u00a0Avoid Scams 1<\/a><a href=\"https:\/\/guidelines.raterhub.com\/images\/pd69MCaPQLw4ivSx0bd4.jpg\" target=\"_blank\"> ,<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/ZpLx7FgQVgUvnEfMT1IV.jpg\" target=\"_blank\">\u00a0Avoid Scams 2<\/a><a href=\"https:\/\/guidelines.raterhub.com\/images\/ZpLx7FgQVgUvnEfMT1IV.jpg\" target=\"_blank\"> ,<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/9T3kFxjUHFc9BaLvqZLW.jpg\" target=\"_blank\">\u00a0Internet Fraud<\/a><a href=\"https:\/\/guidelines.raterhub.com\/images\/9T3kFxjUHFc9BaLvqZLW.jpg\" target=\"_blank\"> )<\/a>.<\/li><li>Pages that ask for personal information without a legitimate reason (for example, pages that ask for name, birthdate, address, bank account, government ID number, etc.).<\/li><li>Pages that appear to \u201cphish\u201d for passwords to Facebook, Gmail, or other popular online services. See <a href=\"https:\/\/guidelines.raterhub.com\/images\/YFXjawCBmZLF5gYdwxr5.jpg\" target=\"_blank\">\u00a0here<\/a> \u00a0for\u00a0 information about \u201cphishing\u201d fraud.<\/li><li>Pages with links that you strongly suspect are malware downloads.<\/li><\/ul><p><strong>\u00a0Important<\/strong> : Do not continue to interact with the page if you observe these characteristics.<\/p><p>\u00a0If you do click on a link and encounter a malware warning from your browser or antivirus software (<a href=\"https:\/\/guidelines.raterhub.com\/images\/Fc6RkJPtCq77tFeUxk14.jpg\" target=\"_blank\"> example<\/a> ), please do\u00a0 not continue to that page.\u00a0 You can assume that the page is malicious for the purpose of rating and use <strong>\u00a0Lowest<\/strong> .<\/p><p>\u00a0Note that not all warnings your browser may display are related to malware (e.g., other types of browser warnings include\u00a0 certificate acceptance requests, content filtering warnings, etc.).\u00a0 If you are unsure or hesitant to continue to the page for\u00a0 any reason, you can release the task.<\/p><h3>\u00a04.6 \u00a0\u00a0\u00a0\u00a0 \u00a0Spammy Webpages<\/h3><p>\u00a0Pages and websites should exist for the benefit of people who visit the website.\u00a0 There are many types of webpages that\u00a0 can benefit visitors, such as online shopping or banking services, videos offering entertainment, or personal pages sharing\u00a0 a perspective or experience.\u00a0 Some of these pages depend on advertising and monetization to maintain the website and\u00a0 create high quality content while still benefiting visitors.<\/p><p>\u00a0However, some pages are created to benefit the website owner or other organizations and with little to no attention paid to\u00a0 the experience of the people who visit.\u00a0 When such pages use deceptive techniques to appear near the top of search\u00a0 results, it may disincentivize the creation of high quality content by crowding out pages created with effort, originality,\u00a0 talent, or skill that is helpful for visitors.<\/p><p>\u00a0This section describes characteristics of spam or spam-like pages that should be rated <strong>\u00a0Lowest<\/strong> . The <a href=\"https:\/\/developers.google.com\/search\/docs\/advanced\/guidelines\/webmaster-guidelines\" target=\"_blank\">\u00a0Google Search<\/a> <a href=\"https:\/\/developers.google.com\/search\/docs\/advanced\/guidelines\/webmaster-guidelines\" target=\"_blank\">\u00a0Essentials Guideline<\/a> \u00a0is a good reference for non-website owners to learn more about different spam techniques.\u00a0 If you\u00a0 recognize any of these spam techniques on a page, please use the <strong>\u00a0Lowest <\/strong>\u00a0rating.<\/p><p>\u00a0You do not need to develop spam recognition expertise or use special spam identification tools for PQ rating. Please\u00a0 review this section for guidance on what to look for even without having such tools or expertise.<\/p><h4>\u00a04.6.1 Cannot Determine a Purpose, No MC, Little MC, or Lowest Quality MC<\/h4><p>\u00a0All pages should be created with sufficient MC quality so that the page can achieve its purpose.\u00a0 However, some pages\u00a0 are so lacking in MC that the purpose of the page itself is unclear or you may suspect the page is not actually created for\u00a0 people.<\/p><p>\u00a0If any of the following are true, the page should be rated <strong>\u00a0Lowest<\/strong> :<\/p><ul><li>Despite your best efforts, the purpose of the page cannot truly be understood because the MC is gibberish or otherwise unusable for people<\/li><li>The page deliberately has no MC<\/li><li>The page is deliberately created with so little MC that it fails to achieve any purpose<\/li><li>The page is deliberately created with such low quality MC that it fails to achieve any purpose<\/li><\/ul><h4>\u00a04.6.2 Hacked, Defaced, or Spammed Pages<\/h4><p>\u00a0A hacked or <a href=\"https:\/\/guidelines.raterhub.com\/images\/WVNb8OkZHcUJ93c6JWaY.jpg\" target=\"_blank\">\u00a0defaced website<\/a> \u00a0is a site that has been modified without permission from the website owner(s).<\/p><p>\u00a0Websites can become hacked, defaced, or filled with a large amount of distracting and unhelpful content from bad actors.\u00a0 Bad actors may add unrelated MC or SC or may modify existing MC on webpages to change the purpose of the page.\u00a0 These pages should be rated <strong>\u00a0Lowest <\/strong>\u00a0because they fail to achieve their original purpose.\u00a0 Responsible website owners\u00a0 should regularly check their websites for suspicious behavior and take steps to protect users.<\/p><p>\u00a0A common problem on forum pages or in the comments sections of pages is &#8220;spammed&#8221; comments: posts with unrelated\u00a0 comments that are not intended to help other people, but rather to advertise a product or create a link to a website.\u00a0 Frequently these comments are posted by a \u201cbot\u201d rather than a real person.\u00a0 If a specific page on a website has many\u00a0 unrelated \u201cspammed\u201d comments, the page should be rated <strong>\u00a0Lowest<\/strong> .<\/p><h4>\u00a04.6.3 Auto-generated MC<\/h4><p>\u00a0Creating an abundance of content with little effort or originality with no editing or manual curation is often the defining\u00a0 attribute of spammy websites.\u00a0 One way to do this is to use &#8220;auto-generated&#8221; content.<\/p><p>\u00a0It is possible to create many pages or even entire websites by designing a basic template from which hundreds or\u00a0 thousands of pages are created, sometimes using content from freely available sources (such as an RSS feed or API).\u00a0 These pages are created with very little effort and have little to no editing or manual curation.\u00a0 There is little value when\u00a0 pages repackage freely available content with little attention to no attention to the experience of people visiting the page\u00a0 (see <a href=\"https:\/\/developers.google.com\/search\/docs\/advanced\/guidelines\/auto-gen-content\" target=\"_blank\">\u00a0here<\/a> \u00a0for more information on automatically generated content).<\/p><p>\u00a0It is often easiest to recognize auto-generated content by clicking on multiple pages on a website and observing<\/p><p>\u00a0&#8220;templated&#8221; content.\u00a0 It may be difficult to recognize auto-generated content from a single page, so be sure to explore the\u00a0 website if you suspect the content is templated.<\/p><p>\u00a0Pages and websites made up of auto-generated content with no editing or manual curation, and no original content or\u00a0 value added for users, should be rated <strong>\u00a0Lowest<\/strong> .<\/p><h4>\u00a04.6.4 Copied MC with No Added Value<\/h4><p>\u00a0Another way to create an abundance of content with little effort or originality is to copy content from another source.\u00a0 The\u00a0 word \u201ccopied\u201d refers to the practice of \u201cscraping\u201d content, or copying content from other non-affiliated websites without\u00a0 adding any original content or value to users (see <a href=\"https:\/\/developers.google.com\/search\/docs\/advanced\/guidelines\/scraped-content\" target=\"_blank\">\u00a0here<\/a> \u00a0for more information on copied or scraped content).<\/p><p>\u00a0Any type of content may be copied: text, images, video, etc.\u00a0 Images may be slightly cropped or edited to avoid detection.\u00a0 People may alter videos as well, or even make a video of a screen playing video!\u00a0 Copied content with no value added is <strong>\u00a0Lowest <\/strong>\u00a0quality.<\/p><p>\u00a0Sometimes content is &#8220;embedded&#8221; or included on the page from another source.\u00a0 There is nothing wrong with embedding\u00a0 content, but the <strong>\u00a0Lowest <\/strong>\u00a0rating applies if there is no significant original content or value added on the page.<\/p><p>\u00a0Likewise, social media posts may be reposted by an unrelated account.\u00a0 There is nothing wrong with reposting content,\u00a0 but the <strong>\u00a0Lowest <\/strong>\u00a0rating applies if there is no value added in the form of additional content, context, or discussion.<\/p><p>\u00a0Pages created solely with copied, embedded, or reposted content with little to no editing or manual curation are lacking in\u00a0 effort and originality.\u00a0 As with auto-generated content, these techniques can be used to create many pages or even a\u00a0 whole website.\u00a0 For this reason, it is often easiest to recognize pages created solely with copied, embedded, or reposted\u00a0 content by exploring many pages on the site.<\/p><p>\u00a0The <strong>\u00a0Lowest <\/strong>\u00a0rating is appropriate if all or almost all of the MC on the page (including text, images or videos) is copied,\u00a0 embedded, or reposted with little or no effort, originality, talent, skill, manual curation, or added value for users.\u00a0 Such\u00a0 pages should be rated <strong>\u00a0Lowest<\/strong> , even if the page assigns credit for the content to another source.<\/p><p>\u00a0All of the following are considered copied content:<\/p><ul><li><strong>Content copied, reposted, or embedded exactly from an identifiable source. <\/strong>Sometimes an entire page is\u00a0 copied, and sometimes just parts of the page are copied.\u00a0 Sometimes multiple pages are copied and then pasted\u00a0 together into a single page. Content that has been copied,\u00a0 reposted, or embedded exactly is usually the easiest\u00a0 type of copied content to identify.<\/li><li><strong>Content that is copied, but changed slightly from the original. <\/strong>This type of copying makes it difficult to find\u00a0 the exact matching original source.\u00a0 Sometimes just a few words are changed, or whole sentences are changed,\u00a0 or a \u201cfind and replace\u201d modification is made, where one word is replaced with another throughout the text.\u00a0 Images may be cropped or videos may be segmented into shorter clips.\u00a0 These types of changes are deliberately\u00a0 done to make it difficult to find the original source of the content.\u00a0 We call this kind of content \u201ccopied with minimal\u00a0 \u201d<\/li><li><strong>Content copied from a changing source, such as a search results page or news feed. <\/strong>You often won&#8217;t be\u00a0 able to find an exact matching original source if it is a copy of \u201cdynamic\u201d content (content that changes frequently).\u00a0 However, we will still consider this to be copied content.<\/li><\/ul><p><strong>\u00a0Important<\/strong> : Licensed or syndicated content should not be considered as \u201ccopied\u201d (see <a href=\"https:\/\/en.wikipedia.org\/wiki\/Web_syndication\" target=\"_blank\">\u00a0here<\/a> \u00a0for more on web syndication).\u00a0 Examples of syndicated content in the U.S. include news articles by AP or Reuters.<\/p><h4>\u00a04.6.5 How to Determine if Content is Copied<\/h4><p>\u00a0How do you determine whether all or most of the MC is copied?\u00a0 How do you identify the original source of the content?\u00a0 These things can be difficult to determine, but the following steps may help.<\/p><ol><li>Copy a sentence or phrase in the text. It may be necessary to try a few sentences or phrases from the page just\u00a0 to be sure.\u00a0 When deciding what sentence or phrase to copy, try to find a sentence or series of several words\u00a0 without punctuation, unusual characters, or suspicious words that may have replaced the original text.<\/li><li>Search on Google by pasting the sentence or phrase (surrounded by quotation marks to search for an exact match) inside the Google search box.\u00a0 You may also try without quotation marks to search for more general\u00a0<\/li><\/ol><p>\u00a0Here are some sentences and phrases from <a href=\"https:\/\/guidelines.raterhub.com\/images\/9LV2AVzF2gf8UrdcjVnJ.jpg\" target=\"_blank\">\u00a0this page<\/a> \u00a0about \u201cThe Wizard of Oz\u201d film and how to search for\u00a0 them.<\/p><table width=\"672\"><tbody><tr><td width=\"336\"><p><strong>\u00a0Sentence or Phrase From a Sentence <\/strong><\/p><\/td><td width=\"336\"><p><strong>\u00a0Query to Find the Sentence or Phrase <\/strong><\/p><\/td><\/tr><tr><td width=\"336\"><p>\u00a0A sentence on the page:<\/p><p><em>\u00a0All are convinced by Dorothy that the Wizard can help them\u00a0 too <\/em><\/p><\/td><td width=\"336\"><p>\u00a0Try the query both with and without quotation marks around\u00a0 the sentence:<\/p><p><strong>\u00a0[ \u201c<\/strong><strong> All are convinced by Dorothy that the Wizard can help\u00a0 them too<\/strong><strong> \u201d ] <\/strong><\/p><p><strong>\u00a0[ <\/strong><strong>\u00a0All are convinced by Dorothy that the Wizard can help\u00a0 them too <\/strong><strong>\u00a0] <\/strong><\/p><\/td><\/tr><tr><td width=\"336\"><p>\u00a0A phrase on the page:<\/p><p><em>\u00a0Dorothy uses the Golden Cap to summon the Winged\u00a0 Monkeys <\/em><\/p><\/td><td width=\"336\"><p>\u00a0Try the query both with and without quotation marks around\u00a0 the sentence:<\/p><p><strong>\u00a0[ \u201c<\/strong><strong> Dorothy uses the Golden Cap to summon the Winged\u00a0 Monkeys<\/strong><strong> \u201d ] <\/strong><\/p><p><strong>\u00a0[ Dorothy uses the Golden Cap to summon the Winged\u00a0 Monkeys ] <\/strong><\/p><\/td><\/tr><tr><td width=\"336\"><p>\u00a0A different phrase on the page:<\/p><p><em>\u00a0revealing an old man who had journeyed to Oz from Omaha\u00a0 long ago in a hot air balloon <\/em><\/p><\/td><td width=\"336\"><p>\u00a0Try the query both with and without quotation marks around\u00a0 the sentence:<\/p><p><strong>\u00a0[ \u201c<\/strong><strong> revealing an old man who had journeyed to Oz from <\/strong><\/p><p><strong>\u00a0Omaha long ago in a hot air balloon<\/strong><strong> \u201d ] <\/strong><\/p><p><strong>\u00a0[<\/strong><strong> revealing an old man who had journeyed to Oz from\u00a0 Omaha long ago in a hot air balloon <\/strong><strong>\u00a0] <\/strong><\/p><\/td><\/tr><\/tbody><\/table><ol start=\"3\"><li>Compare the pages you find that match the sentence or phrase. Is most of their MC the same?\u00a0 If so, does one\u00a0 clearly come from a highly authoritative source that is known for original content creation (newspaper, magazine,\u00a0 medical foundation, etc.)?\u00a0 Does one source seem to reasonably be the original?\u00a0 Does one source appear to\u00a0 have the earliest publication date, verified by sources like the Wayback Machine?<\/li><\/ol><p>\u00a0Use your best judgment.\u00a0 Sometimes it is clear that the content is copied from somewhere, but you cannot tell what the\u00a0 original source is.\u00a0 Other times the content found on the original source has changed enough that searches for sentences\u00a0 or phrases may no longer match the original source.\u00a0 For example, Wikipedia articles can change dramatically over time.\u00a0 Text copied from old copies may not match the current content.\u00a0 If you strongly suspect the page you are evaluating is not\u00a0 the original source, consider it likely to be copied.<\/p><p>\u00a0Based on this <a href=\"https:\/\/guidelines.raterhub.com\/images\/e5yv65v7CdKT8AWlzEAv.jpg\" target=\"_blank\">\u00a0older version of a Wikipedia article<\/a> \u00a0about \u201cThe Wizard of Oz,\u201d which can be found using the <a href=\"https:\/\/guidelines.raterhub.com\/images\/bobuISwvwio1i2kbVmmH.jpg\" target=\"_blank\">\u00a0Internet Archive<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/bobuISwvwio1i2kbVmmH.jpg\" target=\"_blank\">\u00a0Wayback Machine<\/a> , we can confirm that the text in the table has been copied.\u00a0\u00a0 Please note that searching for the above\u00a0 sentence and phrases will not lead you to a current Wikipedia article about \u201cThe Wizard of Oz,\u201d which demonstrates how\u00a0 confirming that the MC of a page contains copied content can sometimes be difficult.<\/p><p><strong>\u00a0Important<\/strong> : The <strong>\u00a0Lowest <\/strong>\u00a0rating is appropriate if all or almost all of the MC on the page is copied with little or no effort,\u00a0 manual curation, or added value for users.\u00a0 Such pages should be rated <strong>\u00a0Lowest<\/strong> , even if the page assigns credit for the\u00a0 content to another source.<\/p><h3>\u00a04.7 \u00a0\u00a0\u00a0\u00a0 \u00a0Examples of Lowest Quality Pages<\/h3><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Lowest Quality Justification <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/PAlfVZ6CWtCQOsjCVTxz.jpg\" target=\"_blank\">\u00a0Lowest: Superiority of Specified<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/PAlfVZ6CWtCQOsjCVTxz.jpg\" target=\"_blank\">\u00a0Group 1<\/a><\/p><p>\u00a0This is the homepage of<\/p><p>\u00a0Stormfront, a white supremacist\u00a0 website. The site is known for\u00a0 propagating white nationalism,\u00a0 antisemitism, Holocaust denial,<\/p><p>\u00a0white supremacy, and\u00a0 Islamophobia.<\/p><\/td><td width=\"264\"><p><strong>\u00a0Harmful to Specified Groups <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Promotes, condones, or incites hatred\u00a0 against a Specified Group of people<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Lowest website reputation<\/p><\/td><td width=\"264\"><p>\u00a0Inciting hatred towards Specified Groups\u00a0 significantly harms members of those groups\u00a0 and society as whole.\u00a0 This page is on a YMYL\u00a0 topic.<\/p><p>\u00a0This website has an extremely negative\u00a0 reputation for promoting white supremacy,\u00a0 antisemitism, Holocaust denial, etc.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/YR7vhTBL9WZaJsrNz677.jpg\" target=\"_blank\">\u00a0Lowest: Superiority of Specified<\/a><\/p><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/YR7vhTBL9WZaJsrNz677.jpg\" target=\"_blank\">\u00a0Group 2<\/a><\/p><p>\u00a0This page describes a\u00a0 non-scientifically backed theory\u00a0 of superiority of a Specified\u00a0 Group.<\/p><\/td><td width=\"264\"><p><strong>\u00a0Harmful to Specified Groups, Harmfully <\/strong><\/p><p><strong>\u00a0Misleading Information <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Promotes, condones, or incites hatred\u00a0 against a Specified Group of people<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Contains unsubstantiated theories\/claims\u00a0 not grounded in any reasonable facts or\u00a0 evidence<\/p><\/td><td width=\"264\"><p>\u00a0Unsubstantiated claims about a Specified\u00a0 Group significantly harms members of that\u00a0 group and society as a whole.\u00a0 This page is on\u00a0 a YMYL topic.<\/p><p>\u00a0The purpose of the page is to promote the\u00a0 view of superiority of a group of people.<\/p><p>\u00a0This page makes unsubstantiated claims\u00a0 about the role of melanin in the human body.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/IGVxwFVkmof9pk286ksF.jpg\" target=\"_blank\">\u00a0Lowest: Non-medical drug use<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/IGVxwFVkmof9pk286ksF.jpg\" target=\"_blank\">\u00a0advice<\/a><\/p><p>\u00a0This post encourages mixing an<\/p><p>\u00a0anti-anxiety drug with a\u00a0 recreational drug.<\/p><\/td><td width=\"264\"><p><strong>\u00a0Harmful to Self or Other Individuals <\/strong><\/p><p>\u00a0\u25cf \u00a0\u00a0 \u00a0Encourages, depicts, incites, or directly\u00a0 causes physical, mental, emotional, or\u00a0 financial harm to self or others<\/p><\/td><td width=\"264\"><p>\u00a0Potentially harmful use of drugs could\u00a0 significantly impact a person\u2019s health.\u00a0 This is a\u00a0 YMYL topic.<\/p><p>\u00a0This post and other content on the page\u00a0 encourages dangerous behavior that could\u00a0 cause harm.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/TpuszNx1UfllzMVPr107.jpg\" target=\"_blank\">\u00a0Lowest: Eating disorder<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/TpuszNx1UfllzMVPr107.jpg\" target=\"_blank\">\u00a0encouragement<\/a><\/p><p>\u00a0This page has posts that\u00a0 encourage people to lose weight\u00a0 in unhealthy ways.<\/p><\/td><td width=\"264\"><p><strong>\u00a0Harmful to Self or Other Individuals, <\/strong><\/p><p><strong>\u00a0Harmfully Misleading Information <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Encourages, depicts, incites, or directly\u00a0 causes physical, mental, emotional, or\u00a0 financial harm to self or others<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Contains information that contradicts\u00a0 well-established expert consensus<\/p><\/td><td width=\"264\"><p>\u00a0Eating disorders and decisions to seek\u00a0 medical treatment significantly impact a\u00a0 person\u2019s health.\u00a0 This is a YMYL topic.<\/p><p>\u00a0This post encourages harmful behavior.<\/p><p>\u00a0&#8220;Proana&#8221; or pro-anorexia is a movement to\u00a0 view anorexia as a lifestyle choice, not a\u00a0 disease. Proana and similar &#8220;thinspiration&#8221;\u00a0 pages contradict well-established expert\u00a0 consensus that anorexia is a life-threatening\u00a0 eating disorder.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Lowest Quality Justification <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/BXt844aRy3stB1PxBqG0.jpg\" target=\"_blank\">\u00a0Lowest: Personal information<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/BXt844aRy3stB1PxBqG0.jpg\" target=\"_blank\">\u00a0collection scam<\/a><\/p><p>\u00a0Superficially, this looks like a\u00a0 payment page on a merchant\u00a0 site.<\/p><p>\u00a0However, the form asks for highly\u00a0 sensitive personal information\u00a0 such as social security number,\u00a0 drivers license number, bank\u00a0 account numbers, and ATM PIN.<\/p><\/td><td width=\"264\"><p><strong>\u00a0Harmful to Self or Other Individuals, <\/strong><\/p><p><strong>\u00a0Untrustworthy <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Encourages, depicts, incites, or directly\u00a0 causes physical, mental, emotional, or\u00a0 financial harm to self or others<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Characteristics of scams, malicious\u00a0 downloads, or other harmful behavior<\/p><\/td><td width=\"264\"><p>\u00a0Sharing highly sensitive personal information\u00a0 could significantly impact a person\u2019s financial\u00a0 security.\u00a0 This page is on a YMYL topic.<\/p><p>\u00a0While this looks like a merchant site, the true\u00a0 purpose of this page is to collect information\u00a0 that could be used to commit identity theft or\u00a0 remove money from someone&#8217;s bank account.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/GaKHdTGf3KqJwiXHUniV.jpg\" target=\"_blank\">\u00a0Lowest: Poor financial advice<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/GaKHdTGf3KqJwiXHUniV.jpg\" target=\"_blank\">\u00a0and possible scam<\/a><\/p><p>\u00a0This is an article suggesting\u00a0 clicking on a link to avoid paying\u00a0 debt.<\/p><\/td><td width=\"264\"><p><strong>\u00a0Untrustworthy <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Inadequate information about the\u00a0 website or content creator for the\u00a0 purpose of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Lowest E-E-A-T<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Deceptive page design<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Characteristics of scams, malicious\u00a0 downloads, or other harmful behavior<\/p><\/td><td width=\"264\"><p>\u00a0Debt management significantly impacts a\u00a0 person\u2019s financial security.\u00a0 This is a YMYL\u00a0 topic.<\/p><p>\u00a0This page has multiple <strong>\u00a0Lowest <\/strong>\u00a0quality\u00a0 characteristics.\u00a0 From the MC, it is evident that\u00a0 the content creator lacks financial expertise\u00a0 (inconsistent with well-established expert\u00a0 consensus on what to do for debt relief).<\/p><p>\u00a0Furthermore, the page appears to be designed\u00a0 to manipulate people into clicking one of\u00a0 several prominent links rather than helping\u00a0 people by providing sound financial advice.\u00a0 The promise of debt relief is a common form of\u00a0 manipulation and <a href=\"https:\/\/guidelines.raterhub.com\/images\/AxzCAcYxVV7krGQU889j.jpg\" target=\"_blank\">\u00a0scam technique<\/a><a href=\"https:\/\/guidelines.raterhub.com\/images\/AxzCAcYxVV7krGQU889j.jpg\" target=\"_blank\"> .<\/a><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/W8ZiiV3HN2Of4dLiHdf8.jpg\" target=\"_blank\">\u00a0Lowest: Miley Cyrus is dead<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/W8ZiiV3HN2Of4dLiHdf8.jpg\" target=\"_blank\">\u00a0&#8220;news article&#8221; on a deceptive<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/W8ZiiV3HN2Of4dLiHdf8.jpg\" target=\"_blank\">\u00a0website<\/a><\/p><p>\u00a0This is a factually inaccurate\u00a0 article on a website called &#8220;Now\u00a0 8 News&#8221;.\u00a0 It falsely claims Miley\u00a0 Cyrus is dead.<\/p><\/td><td width=\"264\"><p><strong>\u00a0Harmfully Misleading Information, <\/strong><\/p><p><strong>\u00a0Untrustworthy <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Contains clearly inaccurate information\u00a0 that can be refuted by straightforward\u00a0 and widely accepted facts<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Deceptive page design<\/p><\/td><td width=\"264\"><p>\u00a0This website is designed to look like a news\u00a0 site and yet has deliberate factually inaccurate\u00a0 information.\u00a0 There is no information on who is\u00a0 responsible for this content.\u00a0 There is no date\u00a0 for the news article or date of death, which\u00a0 would be a key part of any standard reporting.\u00a0 This page was designed to misinform or\u00a0 deceive.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/YkCt2Yw0Rpw2scoPvNmH.jpg\" target=\"_blank\">\u00a0Lowest: Crystals heal cancer<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/YkCt2Yw0Rpw2scoPvNmH.jpg\" target=\"_blank\">\u00a0potential scam<\/a><\/p><p>\u00a0This article explains how crystals\u00a0 can be used to help cure\u00a0 cancers.\u00a0 It has a prominent<\/p><p>\u00a0&#8220;Shop Crystals&#8221; link at the top.<\/p><\/td><td width=\"264\"><p><strong>\u00a0Harmfully Misleading Information, <\/strong><\/p><p><strong>\u00a0Untrustworthy <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Contains unsubstantiated theories\/claims\u00a0 not grounded in any reasonable facts or\u00a0 evidence<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Contains information that contradicts\u00a0 well-established expert consensus<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Characteristics of scams, malicious\u00a0 downloads, or other harmful behavior<\/p><\/td><td width=\"264\"><p>\u00a0Claims about cancer cures could significantly\u00a0 impact people\u2019s decisions to seek medical\u00a0 treatment.\u00a0 This page is on a YMYL topic.<\/p><p>\u00a0The claims made about the healing power of\u00a0 crystals contradict well-established expert\u00a0 scientific and medical consensus.<\/p><p>\u00a0Selling &#8220;cures&#8221; for diseases such as cancer is\u00a0 a commonly used <a href=\"https:\/\/guidelines.raterhub.com\/images\/97iT5gLYJfWaDCdYpd7b.jpg\" target=\"_blank\">\u00a0scam technique<\/a> .<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Lowest Quality Justification <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/dylY3K7qeAL6drtLixEP.jpg\" target=\"_blank\">\u00a0Lowest: Flat earth<\/a><\/p><p>\u00a0This is a homepage of The Flat\u00a0 Earth Society, a group of people\u00a0 dedicated to spreading the belief\u00a0 that the earth is flat.<\/p><\/td><td width=\"264\"><p><strong>\u00a0Harmfully Misleading Information <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Contains unsubstantiated theories\/claims\u00a0 not grounded in any reasonable facts or\u00a0 evidence<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Contains clearly inaccurate information\u00a0 that can be refuted by straightforward\u00a0 and widely accepted facts<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Contains information that contradicts\u00a0 well-established expert consensus<\/p><\/td><td width=\"264\"><p>\u00a0Claims contradicting well-established scientific\u00a0 consensus about the shape of the earth\u00a0 undermine trust in scientific institutions such\u00a0 as NOAA, the agency responsible for issuing\u00a0 alerts during dangerous weather events.\u00a0 This\u00a0 is a YMYL topic.<\/p><p>\u00a0The purpose of this website is promoting\u00a0 misleading information.\u00a0 It is harmful to people\u00a0 and society as it undermines trust in public\u00a0 institutions.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/xWQzwfodxZsuywMCUE20.jpg\" target=\"_blank\">\u00a0Lowest: Dry socket medical info<\/a><\/p><p>\u00a0This YMYL medical site has\u00a0 literally no information about who\u00a0 is responsible for the content or\u00a0 the website.<\/p><\/td><td width=\"264\"><p><strong>\u00a0Untrustworthy <\/strong><\/p><p>\u00a0\u25cf \u00a0\u00a0 \u00a0Inadequate information about the\u00a0 website or content creator for the\u00a0 purpose of the page<\/p><\/td><td width=\"264\"><p>\u00a0Medical information about this dental condition\u00a0 could significantly impact how people seek\u00a0 dental treatment.\u00a0 This page is on a YMYL\u00a0 topic.<\/p><p>\u00a0There is no information about who created this\u00a0 website, no contact information, and no\u00a0 information about the author.<\/p><p>\u00a0Medical pages require a high level of user\u00a0 trust.\u00a0 Because there is no information about\u00a0 who owns this website and who created this\u00a0 content, this is considered an untrustworthy\u00a0 website.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/PXHut2A3h0iwanOijuKy.jpg\" target=\"_blank\">\u00a0Lowest: Merchant with little<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/PXHut2A3h0iwanOijuKy.jpg\" target=\"_blank\">\u00a0contact info, untrustworthy<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/PXHut2A3h0iwanOijuKy.jpg\" target=\"_blank\">\u00a0characteristics<\/a><\/p><p>\u00a0This looks like a product listing\u00a0 page on a merchant website.<\/p><\/td><td width=\"264\"><p><strong>\u00a0Untrustworthy <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Inadequate information about the\u00a0 website or content creator for the\u00a0 purpose of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Characteristics of scams, malicious\u00a0 downloads, or other harmful behavior<\/p><\/td><td width=\"264\"><p>\u00a0Inaccurate information about shipping and\u00a0 returns, deceptive use of logos and no\u00a0 information about who is responsible make this\u00a0 shopping site appear potentially fraudulent and\u00a0 untrustworthy.<\/p><p>\u00a0This page is selling Nike Air Jordan shoes.\u00a0 However, there is inadequate contact\u00a0 information on the <a href=\"https:\/\/guidelines.raterhub.com\/images\/InFdE8Z60XqClUM2onAQ.jpg\" target=\"_blank\">\u00a0contact us<\/a> \u00a0page for a\u00a0 merchant site.<\/p><p>\u00a0In addition, the <a href=\"https:\/\/guidelines.raterhub.com\/images\/4j7BLvc0rg5kLh79hSpo.jpg\" target=\"_blank\">\u00a0Shipping and Returns<\/a> \u00a0page\u00a0 has the name of another company that seems\u00a0 to be unrelated.\u00a0 There are also official looking\u00a0 logos at the bottom of the homepage, including\u00a0 the Better Business Bureau logo and Google\u00a0 Checkout logo, that don\u2019t appear to be\u00a0 affiliated with the website.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Lowest Quality Justification <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/c6q6yYIVHA7zrF9iOnLH.jpg\" target=\"_blank\">\u00a0Lowest: Stomach flu lowest EAT<\/a><\/p><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/c6q6yYIVHA7zrF9iOnLH.jpg\" target=\"_blank\">\u00a0article<\/a><\/p><p>\u00a0This poorly written article\u00a0 describes how to cure the\u00a0 stomach flu.<\/p><\/td><td width=\"264\"><p><strong>\u00a0Harmfully Misleading Information, <\/strong><\/p><p><strong>\u00a0Untrustworthy <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Contains information that contradicts\u00a0 well-established expert consensus<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Inadequate information about the\u00a0 website or content creator for the\u00a0 purpose of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Lowest E-E-A-T<\/p><\/td><td width=\"264\"><p>\u00a0Many patient hospitalizations and deaths occur\u00a0 due to the flu each year.\u00a0 This topic could\u00a0 significantly impact a person\u2019s health.\u00a0 This is a\u00a0 YMYL topic.<\/p><p>\u00a0The writing is poor and the information is not\u00a0 consistent with standard medical guidance.\u00a0 It\u00a0 is clear from the content the author does not\u00a0 have medical expertise.<\/p><p>\u00a0This page should not be trusted as a medical\u00a0 resource.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/7o1wJ0AqT4Qx7PjBIULC.jpg\" target=\"_blank\">\u00a0Lowest: Pimple popping lowest<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/7o1wJ0AqT4Qx7PjBIULC.jpg\" target=\"_blank\">\u00a0EAT article<\/a><\/p><p>\u00a0This very poorly written article\u00a0 describes popping pimples.<\/p><\/td><td width=\"264\"><p><strong>\u00a0Untrustworthy <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Inadequate information about the\u00a0 website or content creator for the\u00a0 purpose of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Lowest E-E-A-T<\/p><\/td><td width=\"264\"><p>\u00a0The writing is extremely poor and there is\u00a0 virtually no information in this article.<\/p><p>\u00a0For example, the opening sentence is<\/p><p>\u00a0&#8220;Popping pimples could be or could be not the\u00a0 new trend of getting rid of them.&#8221;<\/p><p>\u00a0It is clear from the content that the author does\u00a0 not have skin care expertise.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/eYAJOGhlH1IBz5D5du2J.jpg\" target=\"_blank\">\u00a0Lowest: Malicious merchant site<\/a><\/p><p>\u00a0This website appears to be an\u00a0 eyeglasses merchant site.<\/p><\/td><td width=\"264\"><p><strong>\u00a0Harmful to Self or Other Individuals, <\/strong><\/p><p><strong>\u00a0Untrustworthy <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Encourages, depicts, incites, or directly\u00a0 causes physical, mental, emotional, or<\/p><p>\u00a0financial harm to self or others<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Lowest E-E-A-T<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Characteristics of scams, malicious\u00a0 downloads, or other harmful behavior<\/p><\/td><td width=\"264\"><p>\u00a0This website swindled people and physically\u00a0 threatened people who complained.\u00a0 These\u00a0 articles on <a href=\"https:\/\/guidelines.raterhub.com\/images\/bKKmKiU7hjz81bpTwdKO.jpg\" target=\"_blank\">\u00a0Wikipedia<\/a> \u00a0and the <a href=\"https:\/\/guidelines.raterhub.com\/images\/int0OWKVCEWFqvAwxzJ1.jpg\" target=\"_blank\">\u00a0New York Times<\/a> \u00a0describe the deceptive techniques used by this\u00a0 website and provide other negative information\u00a0 about the website and its owner.<\/p><p>\u00a0The reputation of this website is lowest based\u00a0 on reports of malicious behavior.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/GxvAQFkC5lfLsU23xVuC.jpg\" target=\"_blank\">\u00a0Lowest: Chicken recipes no MC<\/a><\/p><p>\u00a0This looks like a list of chicken\u00a0 recipes, but is actually a list of\u00a0 links that are ads.<\/p><\/td><td width=\"264\"><p><strong>\u00a0Untrustworthy, Spammy <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 No MC<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Deceptive page design<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Content created with little to no effort,\u00a0 talent, skill, originality, manual curation,\u00a0 or added value for users<\/p><\/td><td width=\"264\"><p>\u00a0MC should be created to benefit people who\u00a0 come to the website.\u00a0 Pages without MC\u00a0 should be considered spammy as they crowd\u00a0 out and disincentivize the creation of pages\u00a0 with high quality MC.<\/p><p>\u00a0Pages with Ads that are designed to look like\u00a0 MC should be considered untrustworthy.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Lowest Quality Justification <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/u96IBbw9iUxCID9wBSKS.jpg\" target=\"_blank\">\u00a0Lowest: Mesothelioma deceptive<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/u96IBbw9iUxCID9wBSKS.jpg\" target=\"_blank\">\u00a0directory<\/a><\/p><p>\u00a0This page looks like a listing of\u00a0 resources about Mesothelioma, a\u00a0 form of lung cancer.<\/p><\/td><td width=\"264\"><p><strong>\u00a0Untrustworthy, Spammy <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 No MC<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Deceptive page design<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Content created with little to no effort,\u00a0 talent, skill, originality, manual curation,\u00a0 or added value for users<\/p><\/td><td width=\"264\"><p>\u00a0Information about cancer could significantly\u00a0 impact how people make decisions related to\u00a0 medical treatment.\u00a0 This page is on a YMYL\u00a0 topic.<\/p><p>\u00a0This page is designed to look like a directory\u00a0 page or a list of helpful resources, but every\u00a0 link is an Ad.\u00a0 There is no MC on this page.<\/p><p>\u00a0Pages without MC should be considered\u00a0 spammy as they crowd out and disincentivize\u00a0 the creation of pages with high quality MC.<\/p><p>\u00a0Pages that disguise Ads as directory listings or\u00a0 other MC should be considered untrustworthy.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/9h48o1SK8eeP4bHl5Xm2.jpg\" target=\"_blank\">\u00a0Lowest: Ads deliberately obscure<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/9h48o1SK8eeP4bHl5Xm2.jpg\" target=\"_blank\">\u00a0MC<\/a><\/p><p>\u00a0When you first visit the page, it\u00a0 appears that there is no MC, only\u00a0 Ads.\u00a0 If you scroll down, you will\u00a0 eventually find the MC at the\u00a0 bottom.<\/p><\/td><td width=\"264\"><p><strong>\u00a0Untrustworthy <\/strong><\/p><p>\u00a0 \u00a0\u25cf \u00a0\u00a0 \u00a0Deliberately obstructed or obscured MC<\/p><\/td><td width=\"264\"><p>\u00a0This page requires scrolling past so many Ads\u00a0 to get to the MC that many people may stop\u00a0 scrolling and leave the page before reaching\u00a0 the MC.<\/p><p>\u00a0Deliberately obscured MC to benefit the\u00a0 website with no help for people visiting the\u00a0 page should be considered untrustworthy.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/5c2PXHOOC3xAeMyvcqLS.jpg\" target=\"_blank\">\u00a0Lowest: Deceptive and<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/5c2PXHOOC3xAeMyvcqLS.jpg\" target=\"_blank\">\u00a0untrustworthy fake survey page<\/a><\/p><p>\u00a0This page appears to be a\u00a0 survey with the opportunity to win\u00a0 an Apple MacBook Air, an\u00a0 iPhone 5c, or a Galaxy S4.<\/p><\/td><td width=\"264\"><p><strong>\u00a0Untrustworthy, Spammy <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Inadequate information about the\u00a0 website or content creator for the\u00a0 purpose of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Deceptive page design<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Characteristics of scams, malicious\u00a0 downloads, or other harmful behavior<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Content created with little to no effort,\u00a0 talent, skill, originality, manual curation,\u00a0 or added value for users<\/p><\/td><td width=\"264\"><p>\u00a0This page contains a fake survey, which\u00a0 appears to promise users the opportunity to\u00a0 win an Apple MacBook Air, an iPhone 5c, or a\u00a0 Galaxy S4.<\/p><p>\u00a0However, there is no information about who is\u00a0 responsible for the survey, even though upon\u00a0 clicking, the survey asks for highly personal\u00a0 information such as bank account numbers.\u00a0 The message at the top of the page, \u201cThank\u00a0 You from Goggle.com\u201d and survey content\u00a0 could mislead users to think that the survey is\u00a0 affiliated with Google.<\/p><p>\u00a0This page is deceptive and should be\u00a0 considered untrustworthy.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Lowest Quality Justification <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/Pk3u4X0hlu2xQ4N35ZBj.jpg\" target=\"_blank\">\u00a0Lowest: Lowest MC free credit<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/Pk3u4X0hlu2xQ4N35ZBj.jpg\" target=\"_blank\">\u00a0report<\/a><\/p><p>\u00a0The title of the page suggests\u00a0 that it may provide a credit report<\/p><p>\u00a0from the government<\/p><p>\u00a0&#8220;freecreditreport gov&#8221;.<\/p><p>\u00a0However, the page has gibberish\u00a0 MC and spammy looking\u00a0 features, such as ads or links\u00a0 surrounding the meaningless\u00a0 text.<\/p><\/td><td width=\"264\"><p><strong>\u00a0Untrustworthy, Spammy <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Extremely misleading title<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Inadequate information about the\u00a0 website or content creator for the\u00a0 purpose of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Deceptive page design<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Characteristics of scams, malicious\u00a0 downloads, or other harmful behavior<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Cannot determine any purpose, e.g.,\u00a0 gibberish MC<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Content created with little to no effort,\u00a0 talent, skill, originality, manual curation,\u00a0 or added value for users<\/p><\/td><td width=\"264\"><p>\u00a0Credit reports could significantly impact one\u2019s\u00a0 financial security.\u00a0 This is a YMYL topic.<\/p><p>\u00a0The MC is gibberish. There is no beneficial\u00a0 purpose of gibberish MC.\u00a0 The title of the page\u00a0 is misleading, given the MC.<\/p><p>\u00a0This page also has deceptive features in the\u00a0 supplementary content, such as a friend\u00a0 request, a prize alert, and a download button.\u00a0 It is highly likely that these are ads or\u00a0 malicious download links.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/qwNpqwBW4a0COvvJFNzy.jpg\" target=\"_blank\">\u00a0Lowest: Buy Xanax<\/a><\/p><p>\u00a0This is a page on the website for\u00a0 the U.S. Green Building Council.\u00a0 However, this page has the\u00a0 words &#8220;Buy Xanax&#8221; over and\u00a0 over again, along with related\u00a0 words about buying Xanax and a\u00a0 URL link.<\/p><\/td><td width=\"264\"><p><strong>\u00a0Untrustworthy, Spammy <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Characteristics of scams, malicious\u00a0 downloads, or other harmful behavior<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Content created with little to no effort,\u00a0 talent, skill, originality, manual curation,\u00a0 or added value for users<\/p><\/td><td width=\"264\"><p>\u00a0Prescription drugs could significantly impact a\u00a0 person\u2019s health.\u00a0 This is a YMYL topic.<\/p><p>\u00a0This specific page has been created or\u00a0 modified on this organization&#8217;s website in\u00a0 hopes that people will click on the link to buy\u00a0 the prescription drug Xanax.<\/p><p>\u00a0This is a spam technique.\u00a0 Spammers hope\u00a0 that the page will rank well in search results\u00a0 because the website is otherwise high quality.\u00a0 The words &#8220;buy xanax&#8221; are used repeatedly in\u00a0 hopes that the page will show up for the\u00a0 search &#8220;buy xanax&#8221;.<\/p><p>\u00a0Attempting to spam search engines and trick<\/p><p>\u00a0people into clicking on links is highly\u00a0 untrustworthy behavior.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Lowest Quality Justification <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/Esv4ql2MqgxfE7YSHRtN.jpg\" target=\"_blank\">\u00a0Lowest: Auto-generated car<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/Esv4ql2MqgxfE7YSHRtN.jpg\" target=\"_blank\">\u00a0engine code<\/a><\/p><p>\u00a0This page is full of\u00a0 supplementary content, links,\u00a0 and large ads.<\/p><p>\u00a0The MC at the top gives\u00a0 information about a specific error\u00a0 code P2570 and a second block\u00a0 of main content in the middle\u00a0 shows more information about\u00a0 P2570.<\/p><p>\u00a0The MC is broken up by large\u00a0 ads and it is difficult to\u00a0 understand due to the poor\u00a0 content quality.<\/p><\/td><td width=\"264\"><p><strong>\u00a0Untrustworthy, Spammy <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Inadequate information about the\u00a0 website or content creator for the\u00a0 purpose of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Content created with little to no effort,\u00a0 talent, skill, originality, manual curation,\u00a0 or added value for users<\/p><\/td><td width=\"264\"><p>\u00a0This page has low quality MC and spammy\u00a0 attributes.<\/p><p>\u00a0The page repeats the error code &#8220;P2570&#8221;\u00a0 beyond what is helpful for users- a technique\u00a0 known as <a href=\"https:\/\/developers.google.com\/search\/docs\/advanced\/guidelines\/irrelevant-keywords\" target=\"_blank\">\u00a0irrelevant keywords<\/a> .<\/p><p>\u00a0The small amount of MC is not original to the\u00a0 website.\u00a0 Lists of error codes are available\u00a0 either by purchase or by scraping.<\/p><p>\u00a0An important fact is missing at the top &#8220;When\u00a0 you check engine light came on code P2570\u00a0 the reason should be .&#8221; The reason is left out &#8211;\u00a0 this should be the most important content on\u00a0 the page!<\/p><p>\u00a0Looking at other pages on the website, it is\u00a0 clear that each page is created automatically\u00a0 by filling in a template from a list of error code\u00a0 information.\u00a0 There appears to be little to no\u00a0 manual editing or checking to make sure the\u00a0 error code content is correctly pulled in, as\u00a0 evident by the missing reason on this page.<\/p><p>\u00a0As with many spammy websites, there is no\u00a0 information about who is responsible for this\u00a0 website and no way to report problems with\u00a0 the page.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Lowest Quality Justification <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/CTiMjr7YYmEx75ImOn6v.jpg\" target=\"_blank\">\u00a0Lowest: Auto-generated bulldog<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/CTiMjr7YYmEx75ImOn6v.jpg\" target=\"_blank\">\u00a0wrinkle wipes<\/a><\/p><p>\u00a0This page claims to list the best\u00a0 bulldog wrinkle wipes and uses\u00a0 affiliate links.<\/p><\/td><td width=\"264\"><p><strong>\u00a0Untrustworthy, Spammy <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Inadequate information about the\u00a0 website or content creator for the\u00a0 purpose of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Deceptive page design<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Content created with little to no effort,\u00a0 talent, skill, originality, manual curation,\u00a0 or added value for users<\/p><\/td><td width=\"264\"><p>\u00a0The MC on this page is copied with little or no\u00a0 time, effort, expertise, manual curation, or\u00a0 added value for users.<\/p><p>\u00a0Looking at the content at the bottom of the\u00a0 page and exploring other pages on the\u00a0 website, it is clear that each page is created\u00a0 automatically using content from Amazon and\u00a0 substituting different product names into a\u00a0 generic template.\u00a0 There appears to be little to\u00a0 no manual editing or curation on this page.<\/p><p>\u00a0The true purpose of this page is to bring users\u00a0 seeking information about products to this\u00a0 website in hopes that they will click and order\u00a0 products by clicking on Amazon affiliate links.\u00a0 This website does not have a beneficial\u00a0 purpose for users but rather was created to\u00a0 benefit the creator of the website.\u00a0 Though the\u00a0 website discloses that they use affiliate links,\u00a0 the site offers no added value for users.<\/p><p>\u00a0As with many deceptive websites, there is no\u00a0 information about who is responsible for this\u00a0 website.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/1ZNWFnOmj3NEnsWQnbie.jpg\" target=\"_blank\">\u00a0Lowest: Viagra copied content<\/a><\/p><p>\u00a0This looks like an information\u00a0 website for the drug Viagra.<\/p><\/td><td width=\"264\"><p><strong>\u00a0Untrustworthy, Spammy <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Inadequate information about the\u00a0 website or content creator for the\u00a0 purpose of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Deceptive page design<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Content created with little to no effort,\u00a0 talent, skill, originality, manual curation,\u00a0 or added value for users<\/p><\/td><td width=\"264\"><p>\u00a0Information about prescription drugs could\u00a0 significantly impact a person\u2019s health.\u00a0 This\u00a0 page is on a YMYL topic.<\/p><p>\u00a0All MC on this page is copied with little or no\u00a0 time, effort, expertise, manual curation, or\u00a0 added value for users.\u00a0 Here is the <a href=\"https:\/\/guidelines.raterhub.com\/images\/dGXlYr9R7qFZOj9EWPa9.jpg\" target=\"_blank\">\u00a0original<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/dGXlYr9R7qFZOj9EWPa9.jpg\" target=\"_blank\">\u00a0source<\/a> .<\/p><p>\u00a0Exploration of the pages on this website are\u00a0 similarly created with little expertise or value\u00a0 added for users.<\/p><p>\u00a0The true purpose of this page is to bring users\u00a0 seeking information about Viagra to this\u00a0 website in hopes that they will click on the\u00a0 \u201corder now\u201d link.\u00a0 The &#8220;order now&#8221; link goes to\u00a0 another website and is likely monetized.\u00a0 Therefore, this website does not have a\u00a0 beneficial purpose for users but rather was\u00a0 created to benefit another website.<\/p><p>\u00a0As with many deceptive websites, there is no\u00a0 information about who is responsible for this\u00a0 website.<\/p><\/td><\/tr><\/tbody><\/table><h2>5.0 \u00a0\u00a0\u00a0 \u00a0Low Quality Pages<\/h2><p><strong>\u00a0Low <\/strong>\u00a0quality pages do not achieve their purpose well because they are lacking in an important dimension or have a\u00a0 problematic aspect. <strong>\u00a0Low <\/strong>\u00a0quality pages do not meet the standards for <strong>\u00a0Lowest <\/strong>\u00a0but may have similar though milder\u00a0 undesirable characteristics.<\/p><p>\u00a0To identify <strong>\u00a0Low <\/strong>\u00a0quality pages, start by considering the following:<\/p><table width=\"720\"><tbody><tr><td width=\"288\"><p>\u00a0Initial Consideration<\/p><\/td><td width=\"432\"><p><strong>\u00a0Low <\/strong>\u00a0Quality Pages<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The purpose of the page<\/p><\/td><td width=\"432\"><p><strong>\u00a0Low <\/strong>\u00a0quality pages have a beneficial or non-harmful purpose.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The potential for the page to cause harm as\u00a0 described in these guidelines<\/p><\/td><td width=\"432\"><p><strong>\u00a0Low <\/strong>\u00a0quality pages have either no potential to cause harm, or have\u00a0 some mild potential for harm but do not meet the standards for <strong>\u00a0Lowest <\/strong>\u00a0as described in <u>\u00a0Section 4.0<\/u> .<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The topic of the page, the type of website, and\u00a0 the extent to which YMYL standards apply<\/p><\/td><td width=\"432\"><p>\u00a0A page on any topic or any type of website may qualify for <strong>\u00a0Low. <\/strong><\/p><p>\u00a0Give special scrutiny to pages or websites needing a high level of\u00a0 trust, such as online stores, medical websites, or news coverage of\u00a0 major civic issues.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0Next, assess the page to determine if any of the criteria for <strong>\u00a0Low <\/strong>\u00a0apply:<\/p><table width=\"720\"><tbody><tr><td width=\"288\"><p><strong>\u00a0Low <\/strong>\u00a0Page Quality Assessment<\/p><\/td><td width=\"432\"><p>\u00a0Any one of the following is justification for <strong>\u00a0Low <\/strong><\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0Quality of the MC<\/p><\/td><td width=\"432\"><p>\u00a0MC is created without adequate effort, originality, talent, or skill\u00a0 necessary to achieve the purpose of the page in a satisfying way.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The title of the page<\/p><\/td><td width=\"432\"><p>\u00a0The page title is slightly misleading, shocking, or exaggerated.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The role of Ads and SC on the page<\/p><\/td><td width=\"432\"><p>\u00a0The Ads or SC significantly distract from or interrupt the use of the MC\u00a0 as described in <u>\u00a0Section 5.3<\/u> .<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0Information provided by the website and\u00a0 content creator<\/p><\/td><td width=\"432\"><p>\u00a0Unsatisfying amount of website information or information about the\u00a0 content creator for the purpose of the page.<\/p><p><strong>\u00a0Important<\/strong> : For personal content shared on social media platforms or\u00a0 forums, an alias or username is adequate.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0Reputation of the website and content creator<\/p><\/td><td width=\"432\"><p>\u00a0A mildly negative reputation of the website or content creator.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0Trustworthiness of the page: E-E-A-T<\/p><\/td><td width=\"432\"><p>\u00a0Inadequate level of E-E-A-T for the purpose of the page.<\/p><\/td><\/tr><\/tbody><\/table><p><strong>\u00a0Important<\/strong> : Low quality pages can occur on any type of website, including academic websites, nonprofit websites,\u00a0 government websites, or any other generally helpful type of website.\u00a0 Low quality pages may be about any topic.\u00a0 Pages\u00a0 on YMYL topics need more scrutiny for signs of Low quality related to the MC and website\/content creator because the\u00a0 page could impact a person\u2019s health, financial stability, or safety, or the welfare or well-being of society.\u00a0 However, for any\u00a0 type of page, a single Low quality attribute is enough to use the <strong>\u00a0Low <\/strong>\u00a0quality rating.<\/p><h3>\u00a05.1 \u00a0\u00a0\u00a0\u00a0 \u00a0Lacking E-E-A-T<\/h3><p><strong>\u00a0Low <\/strong>\u00a0quality pages often lack an appropriate level of E-E-A-T for the topic or purpose of the page.\u00a0 Here are some\u00a0 examples:<\/p><ul><li>The content creator lacks adequate experience, e.g. a restaurant review written by someone who has never eaten at the restaurant<\/li><li>The content creator lacks adequate expertise, e.g. an article about how to skydive written by someone with no expertise in the subject<\/li><li>The website or content creator is not an authoritative or trustworthy source for the topic of the page, e.g. tax form downloads provided on a cooking website.<\/li><li>The page or website is not trustworthy for its purpose, e.g. a shopping page with minimal customer service information<\/li><\/ul><p><strong>\u00a0Important: <\/strong>\u00a0The <strong>\u00a0Low <\/strong>\u00a0rating should be used if the page lacks appropriate E-E-A-T for its purpose.\u00a0 No other considerations\u00a0 such as positive reputation or the type of website can overcome a lack of E-E-A-T for the topic or purpose of the page.<\/p><h3>\u00a05.2 \u00a0\u00a0\u00a0\u00a0 \u00a0Low Quality Main Content<\/h3><p>\u00a0MC is <strong>\u00a0Low <\/strong>\u00a0quality if it is created without adequate effort, originality, talent, or skill necessary to achieve the purpose of the\u00a0 page in a satisfying way.\u00a0 Mild inaccuracies on informational pages are evidence of <strong>\u00a0Low <\/strong>\u00a0quality.\u00a0 However, if the page has\u00a0 harmful inaccuracies or so many inaccuracies that it feels untrustworthy, the <strong>\u00a0Lowest <\/strong>\u00a0rating is justified.<\/p><p>\u00a0There are many possible ways for MC to be <strong>\u00a0Low <\/strong>\u00a0quality, and <strong>\u00a0Low\u00a0 effort <\/strong>\u00a0is important to recognize in all forms.<\/p><p>\u00a0While you may not have experience creating MC on webpages, think about your experience with something similar:\u00a0 writing reports for school.\u00a0 Here are some common shortcuts that students often take to save effort when writing a report:<\/p><ul><li>Producing content quickly with little attention to important aspects such as clarity or organization.<\/li><li>Saving time by summarizing or paraphrasing from other readily available sources.<\/li><li>Filling a report with large pictures or other distracting content rather than clear, helpful information on the topic.<\/li><li>Using images from other sources (magazines, stock image websites, etc.) to avoid having to create pictures or diagrams to support the material in the report.<\/li><li>Using commonly known facts that require little research, for example: \u201cArgentina is a country. People live in Argentina has borders.\u201d<\/li><li>Using &#8220;filler&#8221; content, for example: &#8220;Pandas eat bamboo. Pandas eat a lot of bamboo. Bamboo is the best food for a Panda bear.&#8221;<\/li><\/ul><p>\u00a0Of course, webpages are more diverse than school reports, but you will recognize some of these same techniques on\u00a0 pages you encounter.\u00a0 Some <strong>\u00a0Low <\/strong>\u00a0quality content is created with little effort in order to have content to support\u00a0 monetization rather than creating original or effortful content to help users.\u00a0 &#8220;Filler&#8221; content may also be added, especially\u00a0 at the top of the page, forcing users to scroll down to reach the MC.<\/p><p>\u00a0Here are some examples of pages with <strong>\u00a0Low <\/strong>\u00a0quality MC:<\/p><table width=\"720\"><tbody><tr><td width=\"360\"><p><strong>\u00a0Low Quality MC Examples <\/strong><\/p><\/td><td width=\"360\"><p><strong>\u00a0Why the MC is considered Low quality <\/strong><\/p><\/td><\/tr><tr><td width=\"360\"><p>\u00a0A crafting tutorial page with instructions on how to make a\u00a0 basic craft and lots of unhelpful &#8220;filler&#8221; at the top, such as\u00a0 commonly known facts about the supplies needed or other\u00a0 non-crafting information.<\/p><\/td><td width=\"360\"><p>\u00a0Lacks adequate effort to clearly present the instructions to\u00a0 people hoping to make the craft.<\/p><\/td><\/tr><tr><td width=\"360\"><p>\u00a0A list of the best vacuum cleaners with product images\u00a0 and reviews that are paraphrased or summarized from\u00a0 other sources, with minimal signs of effort or original\u00a0 content added by the content creator.<\/p><\/td><td width=\"360\"><p>\u00a0Lacks adequate effort and first-hand experience from the\u00a0 content creator.<\/p><\/td><\/tr><tr><td width=\"360\"><p>\u00a0A slide show of the top 10 world destinations using other\u00a0 people&#8217;s pictures and existing top 10 lists.<\/p><\/td><td width=\"360\"><p>\u00a0Lacks effort and originality.<\/p><\/td><\/tr><tr><td width=\"360\"><p>\u00a0A page titled &#8220;How many centimeters are in a meter?&#8221; with\u00a0 a large amount of off-topic and unhelpful content such that\u00a0 the very small amount of helpful information is hard to find.<\/p><\/td><td width=\"360\"><p>\u00a0Lacks effort, has excessive filler, lacks depth, and has only\u00a0 commonly known facts.<\/p><\/td><\/tr><tr><td width=\"360\"><p>\u00a0A list of the tallest mountains in the world that is missing\u00a0 Mount Everest.<\/p><\/td><td width=\"360\"><p>\u00a0Lacks accuracy and effort.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0The title of the page is also considered part of the MC.\u00a0 Titles are important because they represent the page in search\u00a0 results and help users decide what to click on.\u00a0 A misleading title can lead to a poor search experience.\u00a0 Exaggerated or\u00a0 shocking titles are evidence of <strong>\u00a0Low <\/strong>\u00a0quality because of the poor user experience that results when users see the actual\u00a0 MC after reaching the page.<\/p><p>\u00a0Here are some examples of pages with <strong>\u00a0Low <\/strong>\u00a0quality titles:<\/p><table width=\"720\"><tbody><tr><td width=\"360\"><p><strong>\u00a0Low Quality Title Examples <\/strong><\/p><\/td><td width=\"360\"><p><strong>\u00a0Why the Title is considered Low quality <\/strong><\/p><\/td><\/tr><tr><td width=\"360\"><p>\u00a0A page titled &#8220;Pink Elephant: Part 2 coming soon!&#8221;, but\u00a0 includes only speculation and rumor about a potential\u00a0 movie sequel that may or may not be produced.<\/p><\/td><td width=\"360\"><p>\u00a0Slightly misleading title would give people the impression\u00a0 that the movie sequel has a confirmed release date, and\u00a0 that the page would provide accurate information about it.<\/p><\/td><\/tr><tr><td width=\"360\"><p>\u00a0A page titled &#8220;Is the World about to End?\u00a0 Mysterious\u00a0 Sightings of Sea Serpents Prompt Panic!&#8221;, for an article\u00a0 about the remains of a dead fish on a beach.<\/p><\/td><td width=\"360\"><p>\u00a0Exaggerated and shocking title is a mismatch with the\u00a0 content of the article.<\/p><\/td><\/tr><tr><td width=\"360\"><p>\u00a0A page titled &#8220;Eat the Healthiest Foods in the WORLD to\u00a0 extend your life!!!!&#8221; for a list of tips on how to add more\u00a0 fruits and vegetables to meals.<\/p><\/td><td width=\"360\"><p>\u00a0Overly exaggerated title suggests that the page would\u00a0 offer something more than the basic nutrition advice it\u00a0 provides.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0The level of talent or skill required for artistic expression by ordinary people on social media or other websites that allow\u00a0 content sharing should be viewed leniently.\u00a0 In many cases, people post activities to share with friends, such as a video\u00a0 documenting a first attempt at a new hobby.\u00a0 These types of pages should not be considered <strong>\u00a0Low <\/strong>\u00a0on the basis of talent or\u00a0 skill because the primary purpose is sharing content.\u00a0 Use the <strong>\u00a0Low <\/strong>\u00a0rating only if the lack of talent or skill prevents the\u00a0 page from achieving its purpose well.<\/p><p><strong>\u00a0Important<\/strong> : <strong>\u00a0Low <\/strong>\u00a0quality MC does not meet the standard for <strong>\u00a0Lowest <\/strong>\u00a0and is not harmful, but it is unsatisfying for the\u00a0 purpose of the page or causes the page to fail to achieve its purpose well.<\/p><h3>\u00a05.3 \u00a0\u00a0\u00a0\u00a0 \u00a0Distracting Ads\/SC<\/h3><p>\u00a0We expect Ads and SC to be visible.\u00a0 However, some Ads, SC, or <a href=\"https:\/\/en.wikipedia.org\/wiki\/Interstitial_webpage\" target=\"_blank\">\u00a0interstitial pages<\/a> \u00a0(i.e., pages displayed before or after\u00a0 the content you are expecting) make it difficult to use the MC.\u00a0 Pages with Ads, SC, or other features that significantly\u00a0 distract from or interrupt the use of the MC should be given a <strong>\u00a0Low <\/strong>\u00a0rating.\u00a0\u00a0<\/p><p>\u00a0A single pop-over Ad or interstitial page with a clear and easy-to-use close button is not terribly distracting, even though it\u00a0 may annoy some people.\u00a0 However, difficult-to-close Ads that follow page scrolls, or interstitial pages that require an app\u00a0 download, can be truly distracting and make the MC difficult to use.\u00a0 You can see examples of interstitial pages <a href=\"https:\/\/webmasters.googleblog.com\/2016\/08\/helping-users-easily-access-content-on.html\" target=\"_blank\">\u00a0here<\/a><a href=\"https:\/\/webmasters.googleblog.com\/2016\/08\/helping-users-easily-access-content-on.html\" target=\"_blank\"> .<\/a><\/p><p>\u00a0The content of the Ads, SC, or other features may be distracting as well: sexually suggestive images such as <a href=\"https:\/\/guidelines.raterhub.com\/images\/w4t8ZfwuVmGAHvcFFOXD.jpg\" target=\"_blank\">\u00a0here<\/a> ,\u00a0 grotesque images such as <a href=\"https:\/\/guidelines.raterhub.com\/images\/xMzQTFwFHwwhjs8u4fcy.jpg\" target=\"_blank\">\u00a0here<\/a><a href=\"https:\/\/guidelines.raterhub.com\/images\/xMzQTFwFHwwhjs8u4fcy.jpg\" target=\"_blank\"> ,<\/a> and sexually suggestive Ads on otherwise non-sexual pages are very distracting.<\/p><p>\u00a0Finally, Ads and SC can be distracting if the titles or images of the Ads or SC are shocking or disturbing. <a href=\"https:\/\/guidelines.raterhub.com\/images\/fsHBUcybzln9H6obMj8S.jpg\" target=\"_blank\">\u00a0Here<\/a> \u00a0is an\u00a0 example of a page with shocking and exaggerated titles, images, and text in the Ads and SC.<\/p><p><strong>\u00a0Important<\/strong> : The <strong>\u00a0Low <\/strong>\u00a0rating should be used if the page has Ads, SC, or other features that significantly distract from or\u00a0 interrupt the use of the MC.<\/p><h3>\u00a05.4 \u00a0\u00a0\u00a0\u00a0 \u00a0Mildly Negative Reputation of the Website or Content Creator<\/h3><p>\u00a0The <strong>\u00a0Low <\/strong>\u00a0rating should be used if the website or the content creator has a mildly negative reputation.<\/p><p>\u00a0If the MC was created by a content creator who is using the website to host it, research the reputation of the content\u00a0 creator.\u00a0 Expect to find reputation information on well-known journalists, authors, social media influencers, bloggers and\u00a0 vloggers, professionals such as lawyers and doctors, etc.\u00a0 Pay attention when there is evidence of mildly\u00a0 negative\u2014though not malicious or financially fraudulent\u2014reputation.\u00a0 However, a lack of reputation information for\u00a0 ordinary people and lesser-known content creators is expected and is not a sign of <strong>\u00a0Low <\/strong>\u00a0quality.<\/p><p>\u00a0Exercise care when researching the reputation of businesses.\u00a0 Try to find enough reviews to understand a range of\u00a0 customer opinions and experiences, and read the details of negative reviews and low ratings before inferring that the\u00a0 business overall has a negative reputation.\u00a0 A few negative customer service reviews are typical for businesses such as\u00a0 stores or restaurants.<\/p><h3>\u00a05.5 \u00a0 \u00a0Unsatisfying Amount of Information about the Website or Content Creator<\/h3><p>\u00a0Expect to find some form of website information for many or most websites.\u00a0 We expect clear information about who (e.g.,\u00a0 what individual, company, business, foundation, etc.) created the MC, unless there is good reason for anonymity.\u00a0\u00a0 A\u00a0 long-standing Internet alias or username can identify the content creator.\u00a0 For personal websites or forum discussions on\u00a0 non-YMYL topics, an email address or social media link alone may be sufficient.\u00a0 Many people are reasonably hesitant to\u00a0 share personally identifiable information online!<\/p><p>\u00a0Stores and websites that process financial transactions require a high level of user trust.\u00a0 If a store or financial transaction\u00a0 website has just an email address and physical address, it may be difficult to get help if there are issues with the\u00a0 transaction.\u00a0 Likewise, many other types of websites on clear YMYL topics also require a high level of user trust.<\/p><p><strong>\u00a0Important<\/strong> : Pages that offer payment functionality or process other types of financial transactions should receive a <strong>\u00a0Low <\/strong>\u00a0rating if there is an unsatisfying amount of customer service information or contact information.\u00a0 Pages on YMYL topics\u00a0 and other pages that require a high level of user trust should receive a <strong>\u00a0Low <\/strong>\u00a0rating if there is an unsatisfying amount of\u00a0 information about who is responsible for the website or who created the content.\u00a0 For forums, social media pages, and\u00a0 other websites where people commonly exchange opinions, a username is an acceptable identifier.<\/p><h3>\u00a05.6 \u00a0\u00a0\u00a0\u00a0 \u00a0Examples of Low Quality Pages<\/h3><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Type of Webpage\/Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Low Quality Justification <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/qICAgNxuGOosO0pqCj6A.jpg\" target=\"_blank\">\u00a0Low: News 1<\/a><\/p><p>\u00a0Article about nuclear power<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Unsatisfying MC for the purpose of the\u00a0 page: does not achieve the purpose well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 MC lacks accuracy or does not align with\u00a0 well-established expert consensus<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Low E-E-A-T for the purpose of the page<\/p><\/td><td width=\"264\"><p>\u00a0Information about energy sources and nuclear\u00a0 power could significantly impact global\u00a0 industries and society.\u00a0 This is a YMYL topic.<\/p><p>\u00a0The writing of this article is unprofessional,\u00a0 including many grammar and punctuation\u00a0 errors.\u00a0 The MC also appears to have been\u00a0 paraphrased from a <a href=\"https:\/\/guidelines.raterhub.com\/images\/jnOu1q3VoQChzhvvIRwz.jpg\" target=\"_blank\">\u00a0science article<\/a> \u00a0found on a\u00a0 different source, but with factual inaccuracies\u00a0 introduced throughout. The combination of low<\/p><p>\u00a0quality MC and lack of E-A-T justify the\u00a0 Lowest+ to Low rating.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/MqBaSkoRCU3BzaRNWOLR.jpg\" target=\"_blank\">\u00a0Low: News 2<\/a><\/p><p>\u00a0Article titled &#8220;Getting Rid Of<\/p><p>\u00a0Toxins After The Holiday Season&#8221;<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Unsatisfying MC for the purpose of the\u00a0 page: does not achieve the purpose well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 MC lacks accuracy or does not align with\u00a0 well-established expert consensus<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Slightly misleading, shocking, or\u00a0 exaggerated title<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Low E-E-A-T for the purpose of the page<\/p><\/td><td width=\"264\"><p>\u00a0The title of the article is misleading and does\u00a0 not reflect the actual content of the page.\u00a0 The\u00a0 MC does not explain how to get rid of toxins or\u00a0 what the word &#8220;toxins&#8221; in the headline refers to.<\/p><p>\u00a0The content also has many problems: the\u00a0 writing quality is poor, and the article includes\u00a0 meaningless statements such as &#8220;water\u00a0 therapy is one of the easiest ways of beauty\u00a0 regimen since it will give enough moisture on\u00a0 the skin&#8221;.\u00a0 The article fails to cite sources, and\u00a0 there is no evidence of E-A-T.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/6VbZBQVP5irXlk9UUv16.jpg\" target=\"_blank\">\u00a0Low: Informational<\/a><\/p><p>\u00a040th birthday party food ideas<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Unsatisfying MC for the purpose of the\u00a0 page: does not achieve the purpose well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ads or SC significantly distract from or\u00a0 interrupt the use of MC<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Low E-E-A-T for the purpose of the page<\/p><\/td><td width=\"264\"><p>\u00a0This page and website have many\u00a0 characteristics of <strong>\u00a0Low <\/strong>\u00a0quality pages.\u00a0 Close\u00a0 observation shows MC that contains mostly\u00a0 commonly known information and poor quality\u00a0 writing, demonstrating a lack of effort.\u00a0 The MC\u00a0 is broken up by large Ads that significantly\u00a0 disrupt the user experience.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/eZAwTGL9L4nv1NmNg76P.jpg\" target=\"_blank\">\u00a0Low: Article 1<\/a><\/p><p>\u00a0Article with tips for dressing for\u00a0 the office<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Unsatisfying MC for the purpose of the\u00a0 page: does not achieve the purpose well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Low E-E-A-T for the purpose of the page<\/p><\/td><td width=\"264\"><p>\u00a0This informational article has multiple Low\u00a0 quality characteristics leading to a Low or\u00a0 Lowest+ rating.\u00a0 There is a large amount of\u00a0 &#8220;filler&#8221; or meaningless content and a complete\u00a0 lack of effort in editing.\u00a0 In addition, the MC\u00a0 contains only commonly known information with\u00a0 no expertise or first-hand experience shared by\u00a0 the content creator.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Type of Webpage\/Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Low Quality Justification <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/Ng9c57fqzK0MFJRDTY2t.jpg\" target=\"_blank\">\u00a0Low: Article 2<\/a><\/p><p>\u00a0Using ginger for your health<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Unsatisfying MC for the purpose of the\u00a0 page: does not achieve the purpose well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 MC lacks accuracy or does not align with\u00a0 well-established expert consensus<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Low E-E-A-T for the purpose of the page<\/p><\/td><td width=\"264\"><p>\u00a0This informational article has multiple Low\u00a0 quality characteristics leading to a Low or\u00a0 Lowest+ rating.\u00a0 There is garbled or\u00a0 meaningless content, a complete lack of effort\u00a0 in editing, and unrelated links in the middle of\u00a0 the page. Additionally, the article is on a health\u00a0 topic, and there are no signs that the content\u00a0 creator has relevant expertise or links to\u00a0 support the medical claims made in the article.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/tLDbwrlfZMkl68fHlRsl.jpg\" target=\"_blank\">\u00a0Low: Article 3<\/a><\/p><p>\u00a0How to adopt children from Iraq<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Unsatisfying MC for the purpose of the\u00a0 page: does not achieve the purpose well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Low E-E-A-T for the purpose of the page<\/p><\/td><td width=\"264\"><p>\u00a0Adopting a child significantly impacts the health\u00a0 and well-being of families.\u00a0 This is a YMYL\u00a0 topic.<\/p><p>\u00a0However, the steps listed here are merely\u00a0 commonly-known information that would be of\u00a0 little benefit to someone interested in adopting\u00a0 a child from Iraq.\u00a0 For example, step 1 says\u00a0 \u201cChoose an adoption agency\u201d and suggests\u00a0 looking in a phone book.\u00a0 This demonstrates a\u00a0 lack of effort in the creation of MC.<\/p><p>\u00a0There is almost no information specific to Iraq.\u00a0 There is no evidence of expertise on adoption\u00a0 from the description about the author.<\/p><p>\u00a0Note that some Ads have the same format as\u00a0 links to other articles on this website, potentially\u00a0 making it a bit harder for users to visually\u00a0 distinguish these Ads from the MC and SC.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/uVoX1DYyAwxqYn9DsmAz.jpg\" target=\"_blank\">\u00a0Low: Financial<\/a><\/p><p>\u00a0Page with advice on picking a\u00a0 quality stock for investment<\/p><\/td><td width=\"264\"><p>\u00a0 \u00a0\u25cf \u00a0\u00a0\u00a0 \u00a0Low E-E-A-T for the purpose of the page<\/p><\/td><td width=\"264\"><p>\u00a0Advice on stock investment could significantly\u00a0 impact a person\u2019s financial decisions and\u00a0 security.\u00a0 This is a YMYL topic.<\/p><p>\u00a0The MC is superficial and includes mostly\u00a0 commonly known information for this topic, e.g.\u00a0 &#8220;look at key statistics&#8221; or &#8220;find companies with\u00a0 rising revenue&#8221;.\u00a0 There is no evidence that the\u00a0 author has financial expertise.\u00a0 Because this\u00a0 article gives advice on a YMYL financial topic,\u00a0 lacking expertise is a reason for a Low rating.<\/p><\/td><\/tr><\/tbody><\/table><h2>6.0 \u00a0\u00a0\u00a0 \u00a0Medium Quality Pages<\/h2><p><strong>\u00a0Medium <\/strong>\u00a0pages have a beneficial purpose and achieve their purpose.\u00a0 There is nothing wrong with <strong>\u00a0Medium <\/strong>\u00a0quality pages.\u00a0 Expect to encounter many <strong>\u00a0Medium <\/strong>\u00a0quality pages in PQ rating tasks.<\/p><p>\u00a0To identify <strong>\u00a0Medium <\/strong>\u00a0quality pages, start by considering the following:<\/p><table width=\"720\"><tbody><tr><td width=\"288\"><p>\u00a0Initial Consideration<\/p><\/td><td width=\"432\"><p><strong>\u00a0Medium <\/strong>\u00a0Quality Pages<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The purpose of the page<\/p><\/td><td width=\"432\"><p><strong>\u00a0Medium <\/strong>\u00a0quality pages have a beneficial or non-harmful purpose.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The potential for the page to cause harm as\u00a0 described in these guidelines<\/p><\/td><td width=\"432\"><p><strong>\u00a0Medium <\/strong>\u00a0quality pages are not expected to cause harm.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The topic of the page, the type of website, and\u00a0 the extent to which YMYL standards apply<\/p><\/td><td width=\"432\"><p>\u00a0A page on any topic or any type of website may qualify for <strong>\u00a0Medium. <\/strong><\/p><p>\u00a0Give special scrutiny to pages on YMYL topics or websites needing a\u00a0 high level of trust, such as online stores.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The title of the page<\/p><\/td><td width=\"432\"><p><strong>\u00a0Medium <\/strong>\u00a0quality pages have titles that summarize the page.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The role of Ads and SC on the page<\/p><\/td><td width=\"432\"><p>\u00a0The Ads and SC do not block or significantly interfere with the MC on <strong>\u00a0Medium <\/strong>\u00a0quality pages.<\/p><p><strong>\u00a0Remember<\/strong> : Many websites need monetization to share content with\u00a0 users.\u00a0 The presence or absence of Ads alone is not a consideration\u00a0 for PQ rating.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0Information provided by the website and\u00a0 content creator<\/p><\/td><td width=\"432\"><p><strong>\u00a0Medium <\/strong>\u00a0quality pages have adequate information about the website\u00a0 and content creator for the purpose of the page.\u00a0 For stores or\u00a0 websites that process financial transactions, examine the customer\u00a0 service information.<\/p><p><strong>\u00a0Important: <\/strong>\u00a0For personal content shared on social media platforms or\u00a0 forums, an alias or username is adequate.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0Next, assess the page to determine if the criteria for <strong>\u00a0Medium <\/strong>\u00a0apply:<\/p><table width=\"720\"><tbody><tr><td width=\"288\"><p><strong>\u00a0Medium <\/strong>\u00a0Page Quality Assessment<\/p><\/td><td width=\"432\"><p><strong>\u00a0Medium <\/strong>\u00a0Quality Criteria<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0Quality of the MC<\/p><\/td><td width=\"432\"><p>\u00a0MC created with adequate effort, originality, talent, or skill such that the\u00a0 page achieves its purpose.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0Reputation of the website and content creator<\/p><\/td><td width=\"432\"><p>\u00a0Not especially positive nor especially negative: Reputation information\u00a0 found about the website or content creator is not concerning, but not\u00a0 positive enough to justify a higher rating.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0Trustworthiness of the page: E-E-A-T<\/p><\/td><td width=\"432\"><p>\u00a0Adequate level of E-E-A-T for the purpose of the page.<\/p><\/td><\/tr><\/tbody><\/table><h3>\u00a06.1 \u00a0\u00a0\u00a0 \u00a0Types of Medium Quality Pages<\/h3><p>\u00a0There are two types of <strong>\u00a0Medium <\/strong>\u00a0quality pages:<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p>\u00a0Type of <strong>\u00a0Medium <\/strong>\u00a0Page<\/p><\/td><td width=\"528\"><p><strong>\u00a0Description <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0Nothing wrong, but nothing\u00a0 special <\/strong><\/p><\/td><td width=\"528\"><p>\u00a0All of the <strong>\u00a0Medium <\/strong>\u00a0Page Quality considerations and criteria apply.<\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0Mixed, but with some\u00a0 redeeming qualities <\/strong><\/p><\/td><td width=\"528\"><p>\u00a0The page or website has some signs of <strong>\u00a0High <\/strong>\u00a0quality (E-E-A-T, quality of the MC,\u00a0 positive reputation), but also has one sign or mild signs of <strong>\u00a0Low <\/strong>\u00a0quality.<\/p><\/td><\/tr><\/tbody><\/table><p><strong>\u00a0Important: <\/strong>\u00a0For a page to receive a rating <strong>\u00a0higher than\u00a0 Medium<\/strong> , it must meet the criteria described in the next sections on<\/p><p><strong>\u00a0High <\/strong>\u00a0and <strong>\u00a0Highest <\/strong>\u00a0page quality.\u00a0 For a page to receive a rating <strong>\u00a0lower than Medium<\/strong> , it must meet the criteria for <strong>\u00a0Low <\/strong>\u00a0or <strong>\u00a0Lowest <\/strong>\u00a0page quality. <strong>\u00a0Medium <\/strong>\u00a0is a rating that applies to many pages you will encounter in PQ rating tasks: many pages\u00a0 have nothing wrong, yet do not represent the high or highest quality content that&#8217;s available online.<\/p><h3>\u00a06.2 \u00a0\u00a0\u00a0\u00a0 \u00a0Examples of Medium Quality Pages<\/h3><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Type of Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Medium Quality Justification <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/wwkIefPANGgopvKzCYmt.jpg\" target=\"_blank\">\u00a0Medium: Encyclopedia<\/a><\/p><p>\u00a0Wikipedia article about baroque\u00a0 pearls<\/p><\/td><td width=\"264\"><p><strong>\u00a0Nothing wrong, but nothing special <\/strong><\/p><p>\u00a0\u25cf \u00a0\u00a0 \u00a0Adequate MC: achieves the purpose of\u00a0 the page<\/p><\/td><td width=\"264\"><p>\u00a0This is a short Wikipedia article about baroque\u00a0 pearls, a fairly narrow topic.\u00a0 This page\u00a0 achieves its purpose but doesn\u2019t display\u00a0 characteristics associated with a High rating,\u00a0 such as effort in the form of interesting and\u00a0 meaningful content.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/7LHhWUPvjreNX160dCAe.jpg\" target=\"_blank\">\u00a0Medium: Humor<\/a><\/p><p>\u00a0Page from a humorous site<\/p><\/td><td width=\"264\"><p><strong>\u00a0Nothing wrong, but nothing special <\/strong><\/p><p>\u00a0\u25cf \u00a0\u00a0 \u00a0Adequate MC: achieves the purpose of\u00a0 the page<\/p><\/td><td width=\"264\"><p>\u00a0This page is from a humorous site that\u00a0 encourages users to post photos with mouths\u00a0 drawn on them.\u00a0 This page achieves its\u00a0 purpose but doesn\u2019t display characteristics\u00a0 associated with a High rating, such as effort in\u00a0 the form of discussion, engagement, or\u00a0 comments from other users.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/nFbMrh7ndF0iekZdcF9z.jpg\" target=\"_blank\">\u00a0Medium: Entertainment 1<\/a><\/p><p>\u00a0Article about \u201cKeeping Up with the<\/p><p>\u00a0Kardashians\u201d show<\/p><\/td><td width=\"264\"><p><strong>\u00a0Nothing wrong, but nothing special <\/strong><\/p><p>\u00a0\u25cf \u00a0\u00a0 \u00a0Adequate MC: achieves the purpose of\u00a0 the page<\/p><\/td><td width=\"264\"><p>\u00a0This page is on a website dedicated to\u00a0 entertainment news.\u00a0 This page achieves its\u00a0 purpose but doesn\u2019t display characteristics\u00a0 associated with a High rating, such as effort in\u00a0 the form of interesting and entertaining content,\u00a0 original images, etc.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Type of Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Medium Quality Justification <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/2x6wNDHmm1NpJ78dn5MX.jpg\" target=\"_blank\">\u00a0Medium: Entertainment 2<\/a><\/p><p>\u00a0Article about Miley Cyrus<\/p><\/td><td width=\"264\"><p><strong>\u00a0Nothing wrong, but nothing special <\/strong><\/p><p>\u00a0\u25cf \u00a0\u00a0 \u00a0Adequate MC: achieves the purpose of\u00a0 the page<\/p><\/td><td width=\"264\"><p>\u00a0This page is from a news\/entertainment\u00a0 website.\u00a0 This page achieves its purpose but\u00a0 doesn\u2019t display characteristics associated with\u00a0 a High rating, such as effort in the form of\u00a0 interesting and entertaining content, original\u00a0 images, etc.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/ul2OJStloeYLyxejL7EB.jpg\" target=\"_blank\">\u00a0Medium: Lyrics<\/a><\/p><p>\u00a0Song lyrics for the song \u201cNever<\/p><p>\u00a0You\/Fear Love\u201d<\/p><\/td><td width=\"264\"><p><strong>\u00a0Nothing wrong, but nothing special <\/strong><\/p><p>\u00a0\u25cf \u00a0\u00a0 \u00a0Adequate MC: achieves the purpose of\u00a0 the page<\/p><\/td><td width=\"264\"><p>\u00a0There are many lyrics websites that have\u00a0 similar content.\u00a0 This page achieves its purpose\u00a0 but doesn\u2019t display characteristics associated\u00a0 with a High rating, such as effort in the form of\u00a0 depth of content, originality, etc.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/MhdnL9eXvk5LKx4hGLUM.jpg\" target=\"_blank\">\u00a0Medium: Recipe 1<\/a><\/p><p>\u00a0Mexi-Chicken Casserole on a\u00a0 newspaper website<\/p><\/td><td width=\"264\"><p><strong>\u00a0Nothing wrong, but nothing special <\/strong><\/p><p>\u00a0\u25cf \u00a0\u00a0 \u00a0Adequate MC: achieves the purpose of\u00a0 the page<\/p><\/td><td width=\"264\"><p>\u00a0This recipe was contributed by a cookbook\u00a0 author.\u00a0 However, the page has no SC related\u00a0 to the purpose of the page, such as reviews or\u00a0 links to other recipes, etc.\u00a0 This page achieves\u00a0 its purpose but doesn\u2019t display characteristics\u00a0 associated with a High rating, such as effort in\u00a0 the form of original images or comments from\u00a0 users who followed the recipe.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/LhxiZsaaDKkl4EMqancJ.jpg\" target=\"_blank\">\u00a0Medium: Recipe 2<\/a><\/p><p>\u00a0Recipe for cherry-topped cake<\/p><\/td><td width=\"264\"><p><strong>\u00a0Nothing wrong, but nothing special <\/strong><\/p><p>\u00a0\u25cf \u00a0\u00a0 \u00a0Adequate MC: achieves the purpose of\u00a0 the page<\/p><\/td><td width=\"264\"><p>\u00a0This website is known for high quality content\u00a0 about animals and the environment.\u00a0 This\u00a0 particular page has a recipe for kids.\u00a0 There\u00a0 isn\u2019t much MC or SC.\u00a0 This page achieves its\u00a0 purpose but it doesn\u2019t display characteristics\u00a0 associated with a High rating, such as effort in\u00a0 the form of more detailed steps or inspiration.<\/p><\/td><\/tr><\/tbody><\/table><h2>\u00a07.0 \u00a0\u00a0 \u00a0High Quality Pages<\/h2><p><strong>\u00a0High <\/strong>\u00a0quality pages serve a beneficial purpose and achieve that purpose well. <strong>\u00a0High <\/strong>\u00a0quality pages exist for almost any\u00a0 beneficial purpose you can imagine, from providing information to selling products to making people laugh to artistic\u00a0 expression.<\/p><p>\u00a0To identify <strong>\u00a0High <\/strong>\u00a0quality pages, start by considering the following:<\/p><table width=\"720\"><tbody><tr><td width=\"288\"><p>\u00a0Initial Consideration<\/p><\/td><td width=\"432\"><p><strong>\u00a0High <\/strong>\u00a0Quality Pages<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The purpose of the page<\/p><\/td><td width=\"432\"><p><strong>\u00a0High <\/strong>\u00a0quality pages have a beneficial purpose.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The potential for the page to cause harm as\u00a0 described in these guidelines<\/p><\/td><td width=\"432\"><p><strong>\u00a0High <\/strong>\u00a0quality pages are not expected to cause harm.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The topic of the page, the type of website, and\u00a0 the extent to which YMYL standards apply<\/p><\/td><td width=\"432\"><p>\u00a0A page on any topic or any type of website may qualify for <strong>\u00a0High. <\/strong><\/p><p>\u00a0Give special scrutiny to pages on YMYL topics or websites needing a\u00a0 high level of trust, such as online stores.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The title of the page<\/p><\/td><td width=\"432\"><p><strong>\u00a0High <\/strong>\u00a0quality pages have titles that summarize the page.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The role of Ads and SC on the page<\/p><\/td><td width=\"432\"><p>\u00a0The Ads and SC do not block or significantly interfere with the MC on <strong>\u00a0High <\/strong>\u00a0quality pages.<\/p><p><strong>\u00a0Remember<\/strong> : Many websites need monetization to share content with\u00a0 users.\u00a0 The presence or absence of Ads alone is not a consideration\u00a0 for PQ rating.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0Information provided by the website and\u00a0 content creator<\/p><\/td><td width=\"432\"><p><strong>\u00a0High <\/strong>\u00a0quality pages have adequate information about the website and\u00a0 content creator for the purpose of the page.\u00a0 For stores or websites\u00a0 that process financial transactions, examine the customer service\u00a0 information.<\/p><p><strong>\u00a0Important: <\/strong>\u00a0For personal content shared on social media platforms or\u00a0 forums, an alias or username is adequate.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0Next, assess the page to determine if the criteria for <strong>\u00a0High <\/strong>\u00a0apply:<\/p><table width=\"720\"><tbody><tr><td width=\"288\"><p><strong>\u00a0High <\/strong>\u00a0Page Quality Assessment<\/p><\/td><td width=\"432\"><p><strong>\u00a0High <\/strong>\u00a0Quality Pages must demonstrate at least one of the following<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0Quality of the MC<\/p><\/td><td width=\"432\"><p>\u00a0MC created with a high level of effort, originality, talent, or skill such\u00a0 that the page achieves its purpose well.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0Reputation of the website and content creator<\/p><\/td><td width=\"432\"><p>\u00a0Positive reputation of the website for the topic of the page.<\/p><p>\u00a0Positive reputation of the content creator for the topic of the MC.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0Trustworthiness of the page: E-E-A-T<\/p><\/td><td width=\"432\"><p>\u00a0High level of E-E-A-T for the purpose of the page.<\/p><\/td><\/tr><\/tbody><\/table><h3>\u00a07.1 \u00a0\u00a0\u00a0\u00a0 \u00a0High Quality Main Content<\/h3><p><strong>\u00a0High <\/strong>\u00a0quality MC should be satisfying for people visiting the page.\u00a0 High quality MC shows evidence of effort, originality,\u00a0 talent, or skill.\u00a0 For informational pages, High quality MC must be accurate and consistent with well-established expert\u00a0 consensus when such consensus exists.\u00a0 Have high standards!\u00a0 If you aren&#8217;t sure whether the content is high quality, try\u00a0 finding other pages on the same topic to help calibrate your assessment: &#8220;typical&#8221; and &#8220;average&#8221; pages on a topic\u00a0 generally have Medium (not High) quality MC.<\/p><p>\u00a0To help develop your standards, here are some examples of <strong>\u00a0High <\/strong>\u00a0quality MC in contrast with <strong>\u00a0Low <\/strong>\u00a0quality MC:<\/p><table width=\"720\"><tbody><tr><td width=\"360\"><p><strong>\u00a0High Quality MC: Details and Examples <\/strong><\/p><\/td><td width=\"360\"><p><strong>\u00a0Low Quality MC: Details and Examples <\/strong><\/p><\/td><\/tr><tr><td width=\"360\"><p><strong>\u00a0High level of effort: <\/strong>\u00a0The website or content creators\u00a0 worked hard to create content that achieves the purpose\u00a0 of the page.\u00a0 The MC is well-organized, edited, and\u00a0 curated to support the purpose.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 A news article with accuracy, depth, and clarity<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 A Q&amp;A page or forum post with meaningful\u00a0 discussion by multiple participants<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 A well-organized crafting tutorial page with clear,\u00a0 helpful instructions so that others can make the\u00a0 craft successfully<\/p><\/td><td width=\"360\"><p><strong>\u00a0Low level of effort: <\/strong>\u00a0The MC shows signs of a lack of\u00a0 effort by the website or content creators.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Lack of curation or editing: Content that helps the\u00a0 page achieve its purpose is mixed with less helpful\u00a0 distracting or filler content<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Lack of content creation: A forum post with little\u00a0 discussion or only superficial comments<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Lack of organization: A crafting tutorial page with\u00a0 lots of unhelpful &#8220;filler&#8221; at the top and little effort put\u00a0 into explaining how to make the craft (the purpose\u00a0 of the page) at the bottom<\/p><\/td><\/tr><tr><td width=\"360\"><p><strong>\u00a0High originality <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The MC is unique or original to the website<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Original photos or video footage produced by the\u00a0 website or content creator<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The content on the page is unique to the content\u00a0 creators, such as a personal perspective based on\u00a0 first-hand life experience<\/p><\/td><td width=\"360\"><p><strong>\u00a0Low originality <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Information is summarized from other sources with\u00a0 little added value<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Photos or videos come from other sources<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 A summary of the perspectives of others, such as\u00a0 summarizing product reviews written by others<\/p><\/td><\/tr><tr><td width=\"360\"><p><strong>\u00a0High level of talent or skill <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The MC showcases the talent of the creator, e.g. a\u00a0 video of a talented content creator dancing<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The MC allows the page to achieve its purpose well\u00a0 because the content creator has talent or skill, e.g.\u00a0 a how-to article on plumbing by a skilled plumber<\/p><\/td><td width=\"360\"><p><strong>\u00a0Low level of talent or skill <\/strong><\/p><p>\u00a0\u25cf \u00a0 \u00a0A lack of adequate talent or skill prevents the page\u00a0 from achieving its purpose, e.g. a how-to article on\u00a0 plumbing by someone who does not have the\u00a0 necessary skill to explain the steps accurately<\/p><\/td><\/tr><\/tbody><\/table><h3>\u00a07.2 \u00a0\u00a0\u00a0\u00a0 \u00a0Positive Reputation<\/h3><p>\u00a0Positive reputation of the website can be a reason for a <strong>\u00a0High <\/strong>\u00a0rating if the website is responsible for the MC.\u00a0 If the website\u00a0 is not responsible for the MC (e.g., posts on social media websites or forums), positive reputation of the content creator(s)\u00a0 can be a reason for the <strong>\u00a0High <\/strong>\u00a0rating.<\/p><p>\u00a0For non-YMYL topics, reputation information may be less formal.\u00a0 Popularity, user engagement, and user reviews can be\u00a0 considered evidence of reputation for non-YMYL websites: websites can be considered to have a positive reputation if\u00a0 they are popular and well-known for their topic or content type.<\/p><p><strong>\u00a0Remember: <\/strong>\u00a0Many smaller websites and ordinary people have little reputation information available.\u00a0 A page can still\u00a0 receive a <strong>\u00a0High <\/strong>\u00a0rating without reputation information.<\/p><h3>\u00a07.3 \u00a0\u00a0\u00a0\u00a0 \u00a0High Level of E-E-A-T<\/h3><p>\u00a0Depending on the purpose of the page, topic, and type of website, a high level of E-E-A-T may be required for the page to\u00a0 achieve its purpose well and be considered <strong>\u00a0High <\/strong>\u00a0quality.\u00a0 Pages with <strong>\u00a0High <\/strong>\u00a0E-E-A-T are trustworthy or very trustworthy.<\/p><table width=\"720\"><tbody><tr><td width=\"48\">\u00a0<\/td><td width=\"672\"><p><strong>\u00a0Experience <\/strong>\u00a0is valuable for almost any topic.\u00a0 Social media posts and forum discussions are often <strong>\u00a0High <\/strong>\u00a0quality\u00a0 when they involve people sharing their experience.\u00a0 From writing symphonies to reviewing home appliances,\u00a0 first-hand experience can make a social media post or discussion page <strong>\u00a0High <\/strong>\u00a0quality.<\/p><\/td><\/tr><tr><td width=\"48\">\u00a0<\/td><td width=\"672\"><p><strong>\u00a0Expertise <\/strong>\u00a0is required for satisfying content on a variety of topics, from hobbies such as photography to YMYL\u00a0 topics such as tax preparation.\u00a0 Think about the topic of the page and what expertise is needed to create\u00a0 satisfying, trustworthy content.\u00a0 There are many types of informal expertise that may be visible in the MC itself.<\/p><\/td><\/tr><tr><td width=\"48\">\u00a0<\/td><td width=\"672\"><p><strong>\u00a0Authoritative <\/strong>\u00a0pages of all types can be found.\u00a0 Government tax websites are an authoritative source for tax\u00a0 forms.\u00a0 Local businesses and organizations may be go-to sources for local information.\u00a0 When looking at a\u00a0 page or website, consider whether it is considered a go-to, authoritative source for the type of information it is\u00a0 displaying.<\/p><\/td><\/tr><tr><td width=\"48\">\u00a0<\/td><td width=\"672\"><p><strong>\u00a0Trust <\/strong>\u00a0is especially important for <strong>\u00a0High <\/strong>\u00a0quality pages that involve processing financial transactions or cover\u00a0 YMYL topics.\u00a0 Even if the topic is not YMYL, trust may still be required; for example, product reviews and pages\u00a0 offering advice require at least some level of trust.\u00a0 While not all pages require a high level of trust, a\u00a0 trustworthy page is often a satisfying one.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0Think about the topic of the page.\u00a0 What kind of E-E-A-T is required for the page to achieve its purpose well? <\/p><h3>\u00a07.4 \u00a0\u00a0\u00a0\u00a0 \u00a0Examples of High Quality Pages<\/h3><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Type of Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0High Quality Justification <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/LeIA8kGItyeN4QCZcw5w.jpg\" target=\"_blank\">\u00a0High: News 1<\/a><\/p><p>\u00a0Homepage of a newspaper<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Satisfying MC: achieves the purpose of\u00a0 the page well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Positive website reputation for the topic of\u00a0 the page<\/p><\/td><td width=\"264\"><p>\u00a0The news on the homepage of a newspaper is\u00a0 often on topics that significantly impact society.\u00a0 This is a YMYL topic.<\/p><p>\u00a0This is the homepage of a newspaper that has\u00a0 won several prestigious awards and has a\u00a0 positive reputation for its objective reporting.\u00a0 The articles on the homepage are original\u00a0 reporting by professional journalists (effort, skill,\u00a0 and original content unique to this site).<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/8IkF7P5zjdgNzZ7ezgto.jpg\" target=\"_blank\">\u00a0High: News 2<\/a><\/p><p>\u00a0Opinion article on a newspaper\u00a0 website<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Satisfying MC: achieves the purpose of\u00a0 the page well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Positive website reputation for the topic of\u00a0 the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 High E-E-A-T for the purpose of the page<\/p><\/td><td width=\"264\"><p>\u00a0This is an opinion piece written by the Editorial\u00a0 Board of the largest newspaper in the U.S.<\/p><p>\u00a0state of Minnesota.\u00a0 The page is clearly labeled\u00a0 as an opinion piece, welcoming a new football\u00a0 coach to the University of Minnesota.\u00a0 This is\u00a0 original content unique to this site that was\u00a0 created by a skilled editorial board with\u00a0 expertise in editorial opinion writing.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/o0hFjvxAYmcG1QfmbolO.jpg\" target=\"_blank\">\u00a0High: Government agency<\/a><\/p><p>\u00a0US Naval Observatory Master<\/p><p>\u00a0Clock page<\/p><\/td><td width=\"264\"><p>\u00a0\u25cf \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0High E-E-A-T for the purpose of the page<\/p><\/td><td width=\"264\"><p>\u00a0The purpose of this page is to display the\u00a0 official US Naval Observatory Master Clock\u00a0 time in 7 different time zones.\u00a0 The page\u00a0 displays the clock information in a clear,\u00a0 easy-to-read format.\u00a0 The Naval Observatory is\u00a0 highly trustworthy and authoritative for this type\u00a0 of information.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/Tiu66uHnHPQq7hnK2QXP.jpg\" target=\"_blank\">\u00a0High: Humor<\/a><\/p><p>\u00a0Article on a humor website<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Satisfying MC: achieves the purpose of\u00a0 the page well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Positive website reputation for the topic of\u00a0 the page<\/p><\/td><td width=\"264\"><p>\u00a0This website is well-known for its humorous,\u00a0 satirical articles.\u00a0 This is a cute example of a\u00a0 satisfying and funny article (talent, skill, and\u00a0 original content unique to this site).<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/fMmrsy7m9iXCkcsAGXRS.jpg\" target=\"_blank\">\u00a0High: Small business 1<\/a><\/p><p>\u00a0Local fish &amp; chips restaurant<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Satisfying MC: achieves the purpose of\u00a0 the page well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 High E-E-A-T for the purpose of the page<\/p><\/td><td width=\"264\"><p>\u00a0This is an \u201cabout us\u201d page on a restaurant\u00a0 website.\u00a0 This page provides information on\u00a0 when the restaurant opened and what visitors\u00a0 can expect.\u00a0 Other pages on the website\u00a0 provide information about the restaurant\u00a0 including the address, menu, other contact\u00a0 information, etc.\u00a0 The website is the go-to\u00a0 source for information about itself<\/p><p>\u00a0(Authoritative).\u00a0 The MC is high quality (effort,\u00a0 original content unique to this site).<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Type of Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0High Quality Justification <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/O0izMnB3u1xXedqrsCuV.jpg\" target=\"_blank\">\u00a0High: Small business 2<\/a><\/p><p>\u00a0Local preservation center<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Satisfying MC: achieves the purpose of\u00a0 the page well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 High E-E-A-T for the purpose of the page<\/p><\/td><td width=\"264\"><p>\u00a0This is the News and Updates section of a\u00a0 local preservation center selling poultry,\u00a0 vegetables, and more (Expertise).\u00a0 The MC is\u00a0 high quality (effort, original content unique to\u00a0 this site).<\/p><p>\u00a0Note: This example was added in 2014 so the\u00a0 \u201cNews and Updates\u201d were timely.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/Mlz4wisoQy2Y09H4i1Rt.jpg\" target=\"_blank\">\u00a0High: Blog post<\/a><\/p><p>\u00a0Parenting article about strollers<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Satisfying MC: achieves the purpose of\u00a0 the page well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Positive content creator reputation for the\u00a0 topic of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 High E-E-A-T for the purpose of the page<\/p><\/td><td width=\"264\"><p>\u00a0This is a blog post on a newspaper that has\u00a0 won several prestigious awards.\u00a0 The author of\u00a0 this blog post has become known as an expert\u00a0 on parenting issues (Expertise) and is a regular\u00a0 contributor to this and other media websites\u00a0 (positive content creator reputation).\u00a0 The MC\u00a0 demonstrates effort and is original to this site.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/KQGbF2RrMIUtiv5OVcoE.jpg\" target=\"_blank\">\u00a0High: Shopping 1<\/a><\/p><p>\u00a0Backpack shopping page on a\u00a0 popular store website<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Satisfying MC: achieves the purpose of\u00a0 the page well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Positive website reputation for the topic of\u00a0 the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 High E-E-A-T for the purpose of the page<\/p><\/td><td width=\"264\"><p>\u00a0The purpose of this page is to allow users to\u00a0 buy a school backpack.\u00a0 The page provides a\u00a0 lot of different backpack options, and some of\u00a0 them have user reviews.<\/p><p>\u00a0This is a well-known, reputable merchant, with\u00a0 detailed Customer Service information on the\u00a0 site, making it very trustworthy (Trust).\u00a0 The MC\u00a0 demonstrates effort, and the products on sale\u00a0 are unique to this site (effort, original content).<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/osOmSNHyRcxr2079MDbx.jpg\" target=\"_blank\">\u00a0High: Shopping 2<\/a><\/p><p>\u00a0Bathroom d\u00e9cor page on a store\u00a0 website<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Positive website reputation for the topic of\u00a0 the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 High E-E-A-T for the purpose of the page<\/p><\/td><td width=\"264\"><p>\u00a0This company sells its own line of high end,\u00a0 fashionable baby and children\u2019s furniture and\u00a0 accessories.\u00a0 It has a positive reputation and\u00a0 expertise in these specific types of goods.\u00a0 Many products sold on the site are unique to\u00a0 this company.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/owgpPgRhvwVtIz2k1L8q.jpg\" target=\"_blank\">\u00a0High: Video 1<\/a><\/p><p>\u00a0Saturday Night Live video on a\u00a0 video website<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Satisfying MC: achieves the purpose of\u00a0 the page well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 High E-E-A-T for the purpose of the page<\/p><\/td><td width=\"264\"><p>\u00a0The MC of this video page is an episode of\u00a0 Saturday Night Live, which represents original\u00a0 content produced by a talented organization\u00a0 with experience and expertise in producing\u00a0 humorous television shows.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Type of Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0High Quality Justification <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/Gimz0AQx5nDBuNAE2ekB.jpg\" target=\"_blank\">\u00a0High: Video 2<\/a><\/p><p>\u00a0\u201cAn Engineer\u2019s Guide to Cats\u201d\u00a0 video<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Satisfying MC: achieves the purpose of\u00a0 the page well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 High E-E-A-T for the purpose of the page<\/p><\/td><td width=\"264\"><p>\u00a0This is a humorous, high quality video,\u00a0 illustrating the proper care and practical\u00a0 benefits of cats (original content, talent).\u00a0 The\u00a0 two engineers in the video are very\u00a0 experienced in cat ownership (Experience).\u00a0 For a humorous video like this one, experience\u00a0 (rather than formal expertise in cat care) is\u00a0 enough for it to have high E-E-A-T.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/VzXevUrpIP4EI2JhqYCf.jpg\" target=\"_blank\">\u00a0High: Game<\/a><\/p><p>\u00a0Online game<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Satisfying MC: achieves the purpose of\u00a0 the page well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Positive website reputation for the topic of\u00a0 the page<\/p><\/td><td width=\"264\"><p>\u00a0Highly engaging game with multiple levels that\u00a0 could entertain a child for hours (effort, original\u00a0 content, talent and skill in game design).\u00a0 This\u00a0 website has a positive reputation for educating\u00a0 children about animals, and this particular\u00a0 animal game is consistent with that reputation.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/ZgiGQviq9nY0x2cig3vY.jpg\" target=\"_blank\">\u00a0High: Encyclopedia<\/a><\/p><p>\u00a0Encyclopedia article about the<\/p><p>\u00a0American Civil War<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Satisfying MC: achieves the purpose of\u00a0 the page well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Positive website reputation for the topic of\u00a0 the page<\/p><\/td><td width=\"264\"><p>\u00a0This is a detailed article about the American\u00a0 Civil War.\u00a0 The citations support the E-E-A-T of\u00a0 this article.<\/p><p>\u00a0There is a large quantity of in-depth, original\u00a0 content (effort, accuracy).\u00a0 This website has a\u00a0 positive reputation as a good resource for\u00a0 finding a wealth of generally known facts about\u00a0 topics such as this one.<\/p><p>\u00a0Note: Although much of the content is visible on\u00a0 the mobile page, we consider the content under\u00a0 the headings (which you need to expand) to be\u00a0 part of the MC.\u00a0 (To see the screenshot, you will\u00a0 need to zoom in to the image.)<\/p><\/td><\/tr><\/tbody><\/table><h2>8.0 \u00a0\u00a0\u00a0 \u00a0Highest Quality Pages<\/h2><p><strong>\u00a0Highest <\/strong>\u00a0quality pages serve a beneficial purpose and achieve that purpose very well.\u00a0 The distinction between <strong>\u00a0High <\/strong>\u00a0and <strong>\u00a0Highest <\/strong>\u00a0is based on the quality of MC, the reputation of the website and content creator, and\/or E-E-A-T.<\/p><p>\u00a0To identify <strong>\u00a0Highest <\/strong>\u00a0quality pages, start by considering the following:<\/p><table width=\"720\"><tbody><tr><td width=\"288\"><p>\u00a0Initial Consideration<\/p><\/td><td width=\"432\"><p><strong>\u00a0Highest <\/strong>\u00a0Quality Pages<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The purpose of the page<\/p><\/td><td width=\"432\"><p><strong>\u00a0Highest <\/strong>\u00a0quality pages have a beneficial purpose.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The potential for the page to cause harm as\u00a0 described in these guidelines<\/p><\/td><td width=\"432\"><p><strong>\u00a0Highest <\/strong>\u00a0quality pages are not expected to cause harm.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The topic of the page, the type of website, and\u00a0 the extent to which YMYL standards apply<\/p><\/td><td width=\"432\"><p>\u00a0A page on any topic or any type of website may qualify for <strong>\u00a0Highest. <\/strong><\/p><p>\u00a0Give special scrutiny to pages on YMYL topics or websites needing a\u00a0 high level of trust, such as online stores.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The title of the page<\/p><\/td><td width=\"432\"><p><strong>\u00a0Highest <\/strong>\u00a0quality pages have titles that summarize the page.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0The role of Ads and SC on the page<\/p><\/td><td width=\"432\"><p>\u00a0The Ads and SC do not block or significantly interfere with the MC on <strong>\u00a0HIghest <\/strong>\u00a0quality pages.<\/p><p><strong>\u00a0Remember<\/strong> : Many websites need monetization to share content with\u00a0 users.\u00a0 The presence or absence of Ads alone is not a consideration\u00a0 for PQ rating.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0Information provided by the website and\u00a0 content creator<\/p><\/td><td width=\"432\"><p><strong>\u00a0Highest <\/strong>\u00a0quality pages have adequate information about the website\u00a0 and content creator for the purpose of the page.\u00a0 For stores or\u00a0 websites that process financial transactions, examine the customer\u00a0 service information.<\/p><p><strong>\u00a0Important: <\/strong>\u00a0For personal content shared on social media platforms or\u00a0 forums, an alias or username is adequate.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0Next, assess the page to determine if the criteria for <strong>\u00a0Highest <\/strong>\u00a0apply:<\/p><table width=\"720\"><tbody><tr><td width=\"288\"><p><strong>\u00a0Highest <\/strong>\u00a0Page Quality Assessment<\/p><\/td><td width=\"432\"><p><strong>\u00a0Highest <\/strong>\u00a0Quality Pages must demonstrate at least one of the following<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0Quality of the MC<\/p><\/td><td width=\"432\"><p>\u00a0MC created with a very high level of effort, originality, talent, or skill\u00a0 such that the page achieves its purpose very well.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0Reputation of the website and content creator<\/p><\/td><td width=\"432\"><p>\u00a0Very positive reputation of the website for the topic of the page.<\/p><p>\u00a0Very positive reputation of the content creator for the topic of the MC.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0Trustworthiness of the page: E-E-A-T<\/p><\/td><td width=\"432\"><p>\u00a0Very high level of E-E-A-T for the purpose of the page.<\/p><\/td><\/tr><\/tbody><\/table><h3>\u00a08.1 \u00a0\u00a0\u00a0\u00a0 \u00a0Very High Quality MC<\/h3><p>\u00a0Very high quality MC should be highly satisfying for people visiting the page.\u00a0 Very high quality MC shows evidence of a\u00a0 high level of effort, originality, talent, or skill.\u00a0 For informational pages, very high quality MC must be accurate, clearly\u00a0 communicated, and consistent with well-established expert consensus when it exists.\u00a0 Very high quality MC represents\u00a0 some of the most outstanding content on a topic or type that&#8217;s available online.<\/p><p>\u00a0The standards for <strong>\u00a0Highest <\/strong>\u00a0quality MC may be very different depending on the purpose, topic, and type of website.\u00a0 Here\u00a0 are some examples of <strong>\u00a0Highest <\/strong>\u00a0quality original content:<\/p><ul><li><strong>For news<\/strong> : Original reporting that provides information that would not otherwise have been known had the article not revealed it.\u00a0 Accurate, original, in-depth, and investigative reporting requires a high level of skill\/talent and\u00a0 \u00a0 Very high quality news content will include a description of primary sources and other original reporting\u00a0 referenced during the content creation process.\u00a0 Very high quality news content must be accurate and should\u00a0 meet professional journalistic standards.<\/li><li><strong>For artistic content <\/strong>(videos, images, photography, writing, etc.): Unique and original content created by highly\u00a0 skilled and talented artists or content creators.\u00a0 Such artistic content requires a high level of skill\/talent and effort.\u00a0 If the artistic content is related to a YMYL topic (e.g., artistic content with the purpose of informing or swaying\u00a0 opinion about YMYL topics), YMYL standards should apply.<\/li><li><strong>For informational content: <\/strong>Original, accurate, comprehensive, clearly communicated, and should reflect expert\u00a0 consensus as appropriate.\u00a0 Expectations for different types of information may vary.\u00a0 For example, scientific\u00a0 papers have a different set of expectations than a social media post sharing information about a hobby such as\u00a0 stamp collecting. However, all types of very high quality informational content share common characteristics of\u00a0 accuracy and clarity of communication, in addition to meeting standards appropriate to the topic or field.<\/li><\/ul><p>\u00a0The <strong>\u00a0Highest <\/strong>\u00a0rating may be justified for pages with very satisfying MC created with a very high level of effort, originality,\u00a0 talent, or skill.<\/p><h3>\u00a08.2 \u00a0\u00a0\u00a0\u00a0 \u00a0Very Positive Reputation<\/h3><p>\u00a0Reputation research is important when giving <strong>\u00a0Highest <\/strong>\u00a0ratings.\u00a0 For YMYL topics, very positive reputation is often based\u00a0 on recommendations from known experts or professional societies appropriate to the topic of the page.\u00a0 Prestigious\u00a0 awards may be evidence as well, depending on the topic and type of content.<\/p><p>\u00a0For non-YMYL topics, reputation information may be less formal.\u00a0 Popularity, user engagement, and user reviews can be\u00a0 considered evidence of reputation for non-YMYL websites: websites and content creators can be considered to have a\u00a0 very positive reputation if they are seen as one of the best sources available online for a topic or type of content.<\/p><p><strong>\u00a0Remember: <\/strong>\u00a0Many smaller websites and ordinary people have little reputation information.\u00a0 A page can still receive a <strong>\u00a0Highest <\/strong>\u00a0rating without reputation information.<\/p><h3>\u00a08.3 \u00a0\u00a0\u00a0\u00a0 \u00a0Very High Level of E-E-A-T<\/h3><p>\u00a0Very high E-E-A-T is a distinguishing factor for <strong>\u00a0Highest <\/strong>\u00a0quality pages.\u00a0 A website or content creator who is the uniquely\u00a0 authoritative, go-to source for a topic has very high E-E-A-T.\u00a0 A content creator with a wealth of experience may be\u00a0 considered to have very high E-E-A-T for topics where experience is the primary factor in trust.\u00a0 A very high level of\u00a0 expertise can justify a very high E-E-A-T assessment.\u00a0 Very high E-E-A-T websites and content creators are the most\u00a0 trusted sources on the internet for a particular topic.<\/p><p>\u00a0Think about what E-E-A-T means for the topic of the page.\u00a0 How important is first-hand experience?\u00a0 Who are the\u00a0 experts?\u00a0 What makes a source highly authoritative for the topic?\u00a0 What makes a website or content creator trustworthy\u00a0 for the topic?\u00a0 Standards for very high E-E-A-T will differ depending on the topic of the page.<\/p><h3>\u00a08.4 \u00a0\u00a0\u00a0\u00a0 \u00a0Examples of Highest Quality Pages<\/h3><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Type of Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Highest Quality Justification <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/AvKRhGJcOwNzgP4diW3L.jpg\" target=\"_blank\">\u00a0Highest: News 1<\/a><\/p><p>\u00a0Article on a newspaper website<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very satisfying MC: achieves the purpose\u00a0 of the page very well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very positive website reputation for the\u00a0 topic of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very high E-E-A-T for the purpose of the\u00a0 page<\/p><\/td><td width=\"264\"><p>\u00a0Reporting on environmental toxicity can\u00a0 significantly impact the health and financial\u00a0 security of people, businesses and government\u00a0 agencies.\u00a0 This page is on a YMYL topic.<\/p><p>\u00a0This is a feature article from a newspaper that\u00a0 has won numerous awards (very positive\u00a0 reputation of the website).<\/p><p>\u00a0The page has a comprehensive amount of very\u00a0 high-quality MC, including in-depth reporting\u00a0 (effort, original content unique to this site, skill,\u00a0 accuracy) by authors with extensive knowledge\u00a0 and experience in investigative journalism\u00a0 (Expertise).<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/LeioYTqXWSSIkyQnDk3u.jpg\" target=\"_blank\">\u00a0Highest: News 2<\/a><\/p><p>\u00a0Article on a newspaper website<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very satisfying MC: achieves the purpose\u00a0 of the page very well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very positive content creator reputation\u00a0 for the topic of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very high E-E-A-T for the purpose of the\u00a0 page<\/p><\/td><td width=\"264\"><p>\u00a0This is an article on a newspaper website that\u00a0 has won a variety of awards.<\/p><p>\u00a0The article has a comprehensive amount of\u00a0 very high quality MC that is unique and original,\u00a0 including in-depth investigative reporting by two\u00a0 authors with extensive knowledge and\u00a0 experience in investigative journalism (effort,\u00a0 original content unique to this site, skill,\u00a0 accuracy).\u00a0 The reporters were finalists for a\u00a0 prestigious news award for the investigative\u00a0 reporting of this article (very positive reputation\u00a0 of the content creators).<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/aG8lyAcK95SZAynzPkWt.jpg\" target=\"_blank\">\u00a0Highest: Informational 1<\/a><\/p><p>\u00a0Fact-checking page on an<\/p><p>\u00a0Internet rumor debunking website<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very satisfying MC: achieves the purpose\u00a0 of the page very well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very positive website reputation for the\u00a0 topic of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very high E-E-A-T for the purpose of the\u00a0 page<\/p><\/td><td width=\"264\"><p>\u00a0This page is on a well-known fact-checking and\u00a0 debunking website that covers urban legends,\u00a0 Internet rumors, and other stories of unknown\u00a0 or questionable origin (very positive reputation\u00a0 of the website).<\/p><p>\u00a0The page has a very satisfying amount of\u00a0 original MC for users seeking to validate a\u00a0 photo claiming to have discovered a mermaid\u00a0 (effort, skill in fact checking, original content).\u00a0 Users can trust the information on this page\u00a0 due to the website&#8217;s positive reputation and\u00a0 high level of expertise in debunking stories of\u00a0 this type.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Type of Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Highest Quality Justification <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/pOYOYf1waO2R1jK1Nd7q.jpg\" target=\"_blank\">\u00a0Highest: Informational 2<\/a><\/p><p>\u00a0Ball gown wedding dress page<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very satisfying MC: achieves the purpose\u00a0 of the page very well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very positive website reputation for the\u00a0 topic of the page<\/p><\/td><td width=\"264\"><p>\u00a0This page has very satisfying MC for users\u00a0 interested in ball gown wedding dresses.\u00a0 An\u00a0 abundance of pictures, plus options to view by\u00a0 price range, style, etc., are part of what makes\u00a0 this page so satisfying (effort demonstrated in\u00a0 the depth and types of content).\u00a0 This page is\u00a0 on a very popular wedding planning website\u00a0 (very positive reputation of the website).<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/DB8XC3Tb2KqMHK3mfpLP.jpg\" target=\"_blank\">\u00a0Highest: Government agency<\/a><\/p><p>\u00a0Yosemite National Park\u00a0 information<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very satisfying MC: achieves the purpose\u00a0 of the page very well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very high E-E-A-T for the purpose of the\u00a0 page<\/p><\/td><td width=\"264\"><p>\u00a0This page has very satisfying and helpful\u00a0 information about Yosemite National Park,\u00a0 including traffic alerts and links to other parts of\u00a0 the website with additional information (effort,\u00a0 accuracy).\u00a0 Since the page is on the official\u00a0 national park website, it is uniquely\u00a0 authoritative (highest E-E-A-T).<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/qJVC1lykidxZYAphjZwe.jpg\" target=\"_blank\">\u00a0Highest: Technical 1<\/a><\/p><p>\u00a0Software tips<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very satisfying MC: achieves the purpose\u00a0 of the page very well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very high E-E-A-T for the purpose of the\u00a0 page<\/p><\/td><td width=\"264\"><p>\u00a0This page offers very satisfying and helpful MC\u00a0 for the purpose of the page.\u00a0 Because the page\u00a0 is on the official website of the company that\u00a0 produces the software, it is highly authoritative\u00a0 (highest E-E-A-T).<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/UuK2LGLGwtedlYPmvGf6.jpg\" target=\"_blank\">\u00a0Highest: Technical 2<\/a><\/p><p>\u00a0Linux Kernel archives<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very positive website reputation for the\u00a0 topic of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very high E-E-A-T for the purpose of the\u00a0 page<\/p><\/td><td width=\"264\"><p>\u00a0From this <a href=\"https:\/\/guidelines.raterhub.com\/images\/kernel.org_wikipedia.jpg\" target=\"_blank\">\u00a0Wikipedia article<\/a><a href=\"https:\/\/guidelines.raterhub.com\/images\/kernel.org_wikipedia.jpg\" target=\"_blank\"> ,<\/a> we learn that\u00a0 \u201cKernel.org is a main repository of source code\u00a0 for the Linux kernel, the base of the popular\u00a0 Linux operating system.\u00a0 It makes all versions\u00a0 of the source code available to all users&#8230;\u00a0 The\u00a0 main purpose of the site is to host a repository\u00a0 for Linux kernel developers and maintainers of\u00a0 Linux distributions.\u201d<\/p><p>\u00a0This website is the most authoritative source for\u00a0 information about Linux (highest E-E-A-T) and\u00a0 has a very positive reputation in the topic of the\u00a0 page.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Type of Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Highest Quality Justification <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/DQDMDLQzM02DsyzYu0tq.jpg\" target=\"_blank\">\u00a0Highest: Financial 1<\/a><\/p><p>\u00a0Credit report information website<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very positive website reputation for the\u00a0 topic of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very high E-E-A-T for the purpose of the\u00a0 page<\/p><\/td><td width=\"264\"><p>\u00a0Credit reports significantly impact a person\u2019s\u00a0 financial choices and opportunities.\u00a0 This is a\u00a0 YMYL topic.<\/p><p>\u00a0Users in the U.S. can obtain free credit reports\u00a0 on this website by providing their Social<\/p><p>\u00a0Security Number.\u00a0 This <a href=\"https:\/\/guidelines.raterhub.com\/images\/PQ_AnnualCreditReport_Wikipedia.jpg\" target=\"_blank\">\u00a0Wikipedia article<\/a> \u00a0tells us\u00a0 that this website is \u201cthe only federally mandated\u00a0 and authorized source for obtaining a free\u00a0 credit report&#8221;.\u00a0 This website is uniquely\u00a0 authoritative (highest E-E-A-T) and has a very\u00a0 positive reputation for credit report information.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/YMFmlVYiUcITBoa6gDgC.jpg\" target=\"_blank\">\u00a0Highest: Financial 2<\/a><\/p><p>\u00a0Tax forms page<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very positive website reputation for the\u00a0 topic of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very high E-E-A-T for the purpose of the\u00a0 page<\/p><\/td><td width=\"264\"><p>\u00a0Income tax forms significantly impact a\u00a0 person\u2019s financial security.\u00a0 This is a YMYL\u00a0 topic.<\/p><p>\u00a0The purpose of the page is to provide income\u00a0 tax forms and publications.\u00a0 The website\u00a0 represents an agency of the U.S. federal\u00a0 government that handles taxes, so the page\u00a0 and forms are uniquely authoritative and\u00a0 trustworthy.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/fnpZXMBhcjaCSPzOWJG0.jpg\" target=\"_blank\">\u00a0Highest: Magazine Article 1<\/a><\/p><p>\u00a0Article titled \u201cSecret Fears of the<\/p><p>\u00a0Super-Rich\u201d<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very satisfying MC: achieves the purpose\u00a0 of the page very well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very positive website reputation for the\u00a0 topic of the page<\/p><\/td><td width=\"264\"><p>\u00a0This article is on a magazine website that has\u00a0 won multiple National Magazine awards (very\u00a0 positive reputation for this type of article).\u00a0 The\u00a0 article has in-depth MC that is unique and\u00a0 original (effort, skill, original content).<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/HTwtATrwmKHQkbUo8U3t.jpg\" target=\"_blank\">\u00a0Highest: Magazine Article 2<\/a><\/p><p>\u00a0Interview with musical artist<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very satisfying MC: achieves the purpose\u00a0 of the page very well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very positive website reputation for the\u00a0 topic of the page<\/p><\/td><td width=\"264\"><p>\u00a0This magazine is very well-known and well\u00a0 regarded for content about artists and bands,\u00a0 and specifically has a positive reputation for\u00a0 interviews with musicians.\u00a0 This article features\u00a0 in-depth, original content in its interview with\u00a0 the artist.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Type of Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Highest Quality Justification <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/U9PmgCV089K7BD5otj3R.jpg\" target=\"_blank\">\u00a0Highest: Medical 1<\/a><\/p><p>\u00a0BMI calculator<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very positive website reputation for the\u00a0 topic of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very high E-E-A-T for the purpose of the\u00a0 page<\/p><\/td><td width=\"264\"><p>\u00a0BMI is used by healthcare professionals to\u00a0 screen for various health issues and can\u00a0 significantly impact a person\u2019s medical\u00a0 treatment.\u00a0 This is a YMYL topic.<\/p><p>\u00a0The purpose of this page is to provide an online\u00a0 BMI (Body Mass Index) calculator.\u00a0 The\u00a0 calculator is functional and easy to use.\u00a0 This\u00a0 page was created with effort and skill, and it\u00a0 accomplishes its purpose very well by offering\u00a0 very high quality and satisfying MC.<\/p><p>\u00a0The website represents an institute that is part\u00a0 of the National Institutes of Health.\u00a0 It has an\u00a0 extremely good reputation and is an expert in\u00a0 medical topics.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/eh6ee3JLnmrwinJBhx9p.jpg\" target=\"_blank\">\u00a0Highest: Medical 2<\/a><\/p><p>\u00a0Page about meningitis<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very positive website reputation for the\u00a0 topic of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very high E-E-A-T for the purpose of the\u00a0 page<\/p><\/td><td width=\"264\"><p>\u00a0Information about meningitis could significantly\u00a0 impact a person\u2019s health.\u00a0 This is a YMYL topic.<\/p><p>\u00a0This is a meningitis reference page on a\u00a0 trustworthy and authoritative website for a\u00a0 nonprofit medical research group.\u00a0 This website\u00a0 has a reputation of being one of the best web\u00a0 resources for medical information.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/XNPLVbdftE7feNaDGalc.jpg\" target=\"_blank\">\u00a0Highest: Medical 3<\/a><\/p><p>\u00a0Page about seasonal flu<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very positive website reputation for the\u00a0 topic of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very high E-E-A-T for the purpose of the\u00a0 page<\/p><\/td><td width=\"264\"><p>\u00a0Many patient hospitalizations and deaths occur\u00a0 due to the flu each year.\u00a0 This topic could\u00a0 significantly impact a person\u2019s health.\u00a0 This is a\u00a0 YMYL topic.<\/p><p>\u00a0This is an influenza reference page on a\u00a0 trustworthy and authoritative medical website.\u00a0 This website has a reputation of being one of\u00a0 the best web resources for medical information\u00a0 of this type.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/0UatbJ24cVO8gc0KA7h0.jpg\" target=\"_blank\">\u00a0Highest: Medical 4<\/a><\/p><p>\u00a0Health information on a hospital\u00a0 page<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very positive website reputation for the\u00a0 topic of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very high E-E-A-T for the purpose of the\u00a0 page<\/p><\/td><td width=\"264\"><p>\u00a0Information about hospital services and\u00a0 treatments could significantly impact a person\u2019s\u00a0 ability to seek and receive healthcare.\u00a0 This is a\u00a0 YMYL topic.<\/p><p>\u00a0According to this <a href=\"https:\/\/guidelines.raterhub.com\/images\/PQ_ClevelandClinic_Wikipedia.jpg\" target=\"_blank\">\u00a0Wikipedia article<\/a> , this hospital\u00a0 is \u201ccurrently regarded as one of the top 4\u00a0 hospitals in the United States as rated by <a href=\"https:\/\/guidelines.raterhub.com\/images\/PQ_ClevelandClinic_USNews.jpg\" target=\"_blank\">\u00a0U.S.<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/PQ_ClevelandClinic_USNews.jpg\" target=\"_blank\">\u00a0News &amp; World Report<\/a> .\u201d\u00a0 Users can trust\u00a0 medical information on this website.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Type of Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Highest Quality Justification <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/QMO4v8fmfI6mEMOdynvn.jpg\" target=\"_blank\">\u00a0Highest: Shopping<\/a><\/p><p>\u00a0Backpack shopping page<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very satisfying MC: achieves the purpose\u00a0 of the page very well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very positive website reputation for the\u00a0 topic of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very high E-E-A-T for the purpose of the\u00a0 page<\/p><\/td><td width=\"264\"><p>\u00a0The purpose of this page is to provide\u00a0 information about, and allow users to buy, a\u00a0 specific type of school backpack.\u00a0 The page\u00a0 provides a lot of helpful product information, as\u00a0 well as 600 user reviews (effort, original\u00a0 content).<\/p><p>\u00a0Since the store produces this backpack (unique\u00a0 product), they are experts on the product,\u00a0 making the page on their own website\u00a0 authoritative (highest E-E-A-T).\u00a0 In addition, this\u00a0 store has a reputation for producing one of the\u00a0 highest quality and most popular school\u00a0 backpacks on the market.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/kEBarTef1jmSXvAYvL18.jpg\" target=\"_blank\">\u00a0Highest: Login<\/a><\/p><p>\u00a0Online banking login page<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very positive website reputation for the\u00a0 topic of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very high E-E-A-T for the purpose of the\u00a0 page<\/p><\/td><td width=\"264\"><p>\u00a0Accessing one\u2019s financial information\u00a0 significantly impacts a person\u2019s financial\u00a0 decisions and security.\u00a0 This is a YMYL topic.<\/p><p>\u00a0This page has login functionality and clear\u00a0 information about what the user is logging into.\u00a0 This is a large, popular bank that has a good\u00a0 reputation and is considered highly trustworthy.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/sCR27GvLWzLgDUqsYtvs.jpg\" target=\"_blank\">\u00a0Highest: Charity<\/a><\/p><p>\u00a0Homepage of a charity<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very positive website reputation for the\u00a0 topic of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very high E-E-A-T for the purpose of the\u00a0 page<\/p><\/td><td width=\"264\"><p>\u00a0Disaster relief significantly impacts people and\u00a0 society in a time of crisis.\u00a0 This page is on a\u00a0 YMYL topic.<\/p><p>\u00a0This is a highly reputable charity according to\u00a0 multiple charity rating organizations.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/XEDXaHO2M6p6LTREHJdz.jpg\" target=\"_blank\">\u00a0Highest: PDF File<\/a><\/p><p>\u00a0Campus map<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very satisfying MC: achieves the purpose\u00a0 of the page very well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very high E-E-A-T for the purpose of the\u00a0 page<\/p><\/td><td width=\"264\"><p>\u00a0This PDF file is a detailed campus map of a\u00a0 major university, which is hosted on the official\u00a0 university website.\u00a0 This is a highly authoritative\u00a0 source for this information.\u00a0 The map includes a\u00a0 listing of all the buildings, parking structures,\u00a0 parking lots, construction areas, etc. (effort,\u00a0 skill, accuracy).<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/yld0TwpyoJi8G7yOhOUm.jpg\" target=\"_blank\">\u00a0Highest: Recipe<\/a><\/p><p>\u00a0Chocolate chip cookie recipe on a\u00a0 recipe blog<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very satisfying MC: achieves the purpose\u00a0 of the page very well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very high E-E-A-T for the purpose of the\u00a0 page<\/p><\/td><td width=\"264\"><p>\u00a0The author of this blog has documented her\u00a0 extensive experimentation with a chocolate\u00a0 chip cookie recipe (Experience), and her\u00a0 expertise and skill is demonstrated in the large\u00a0 quantity of unique, original, and very satisfying\u00a0 MC.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Type of Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Highest Quality Justification <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/SkPCZ5Mu1MzkDF64SW7V.jpg\" target=\"_blank\">\u00a0Highest: Video 1<\/a><\/p><p>\u00a0The band OK Go\u2019s music video\u00a0 for the song \u201cThis Too Shall Pass\u201d<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very satisfying MC: achieves the purpose\u00a0 of the page very well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very positive website reputation for the\u00a0 topic of the page<\/p><\/td><td width=\"264\"><p>\u00a0This is a high quality, professionally produced\u00a0 video on the band\u2019s official channel.\u00a0 The music\u00a0 video represents unique and original content\u00a0 created by a highly skilled and talented musical\u00a0 artist (talent, skill, effort, original content).<\/p><p>\u00a0In addition, this video sharing website has a\u00a0 positive reputation for hosting official music\u00a0 videos from bands.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/b9s7L8NUsILB14nTvKjQ.jpg\" target=\"_blank\">\u00a0Highest: Video 2<\/a><\/p><p>\u00a0\u201cHenri 2, Paw de Deux\u201d video<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very satisfying MC: achieves the purpose\u00a0 of the page very well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very positive website reputation for the\u00a0 topic of the page<\/p><\/td><td width=\"264\"><p>\u00a0This is an amateur video that went viral,\u00a0 created by a film school student about his\u00a0 mother&#8217;s cat.\u00a0 It won the \u201cGolden Kitty Award\u201d\u00a0 for \u201cBest Cat Video On The Internet\u201d at<\/p><p>\u00a0the Walker Art Center&#8217;s Internet Cat Video Film\u00a0 Festival.\u00a0 The video is unique and original\u00a0 content created with a high level of effort.<\/p><p>\u00a0In addition, this video sharing website has a\u00a0 positive reputation for cute cat videos.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/J5zJPYjKTis9j7tj2Wpb.jpg\" target=\"_blank\">\u00a0Highest: Video 3<\/a><\/p><p>\u00a0Saturday Night Live video on the<\/p><p>\u00a0TV network\u2019s website<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very satisfying MC: achieves the purpose\u00a0 of the page very well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very positive content creator reputation\u00a0 for the topic of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very high E-E-A-T for the purpose of the\u00a0 page<\/p><\/td><td width=\"264\"><p>\u00a0The MC of this video page is an episode of\u00a0 Saturday Night Live on the TV network\u2019s official\u00a0 website, which is a go-to source for this\u00a0 content.\u00a0 The episode represents high quality\u00a0 and original content created by a TV show that\u00a0 has won numerous awards.\u00a0 Below the main\u00a0 video, there are many other videos that users\u00a0 may be interested in.<\/p><\/td><\/tr><\/tbody><\/table><h2>\u00a09.0 \u00a0\u00a0 \u00a0Page Quality Criteria for Specific Types of Pages<\/h2><h3>\u00a09.1 \u00a0\u00a0\u00a0\u00a0 \u00a0Ratings for Encyclopedia Pages<\/h3><p>\u00a0There are many encyclopedia-type websites.\u00a0 Some are highly-respected publications that are standard references, while\u00a0 some are websites with content created and edited by anonymous users, with no editorial oversight or fact checking.\u00a0 We\u00a0 may not always know the author of the specific encyclopedia article, and therefore must rely on website reputation\u00a0 research to determine the E-E-A-T of the article. <strong>High <\/strong>\u00a0and <strong>\u00a0Highest <\/strong>\u00a0quality ratings should only be used for encyclopedias\u00a0 with very good reputations for accuracy and expertise, where the article itself is well-researched with appropriate\u00a0 references cited.<\/p><p>\u00a0A note about Wikipedia: in general, the website has a good reputation and is a very popular resource that is generally\u00a0 valued for accuracy.\u00a0 However, there is no single author or organization that vouches for the accuracy of Wikipedia\u00a0 articles, and the quality of pages varies.\u00a0\u00a0 You should check individual articles to evaluate the quality of the MC.<\/p><p>\u00a0A Wikipedia article on a non-YMYL topic (<a href=\"https:\/\/guidelines.raterhub.com\/images\/sEUVkuEt6XP2zvFWLgFp.jpg\" target=\"_blank\"> example<\/a> ) with a satisfying amount of accurate information and trustworthy <a href=\"https:\/\/guidelines.raterhub.com\/images\/kTm9b4e3XcaaYPPfaCEW.jpg\" target=\"_blank\">\u00a0external references<\/a> \u00a0can usually be rated in the <strong>\u00a0High <\/strong>\u00a0range. A PQ rating in the <strong>\u00a0Medium <\/strong>\u00a0range is often appropriate for\u00a0 pages with less extensive MC and external references.\u00a0 Naturally, Wikipedia articles with very little MC should get lower\u00a0 PQ ratings.\u00a0 Factual inaccuracy is a sufficient reason for a <strong>\u00a0Low <\/strong>\u00a0or <strong>\u00a0Lowest <\/strong>\u00a0rating.<\/p><h3>\u00a09.2 \u00a0\u00a0\u00a0\u00a0 \u00a0Ratings for Pages with Error Messages or No MC<\/h3><p>\u00a0In PQ rating tasks, you may encounter pages with error messages or other types of &#8220;broken&#8221; pages.\u00a0 Please think about\u00a0 whether the page offers help for users\u2014did the website owner make an effort to ensure that users visiting the page have\u00a0 a good experience and get help finding what they are looking for?<\/p><p>\u00a0Pages with an explicit error (or custom 404) message are often <strong>\u00a0Medium <\/strong>\u00a0quality, since they tend to clearly communicate\u00a0 that there&#8217;s a problem and help users navigate to other\/better pages on the website.\u00a0 A rating of <strong>\u00a0High <\/strong>\u00a0(or occasionally\u00a0 even <strong>\u00a0Highest<\/strong> ) may be used for the rare error message page that involves a high level of effort and original content and\u00a0 provides a truly satisfying experience for users.<\/p><p>\u00a0Pages that are &#8220;broken&#8221; are often <strong>\u00a0Low <\/strong>\u00a0quality, because the broken aspect prevents them from achieving their purpose\u00a0 even if the problem is temporary and likely to be fixed later on by the website owner.\u00a0 However, sometimes &#8220;broken&#8221;\u00a0 pages should be rated <strong>\u00a0Lowest <\/strong>\u00a0if the problem is not temporary and instead is due to a systemic problem with the website.\u00a0 To differentiate between <strong>\u00a0Low <\/strong>\u00a0quality (temporarily broken) vs. <strong>\u00a0Lowest <\/strong>\u00a0quality (evidence of a systemic problem) pages,\u00a0 check other pages on the same website.\u00a0\u00a0 If many other pages have the same problem, there is a systemic lack of effort\u00a0 on the part of the website owner that justifies the <strong>\u00a0Lowest <\/strong>\u00a0rating.\u00a0 Otherwise, use the <strong>\u00a0Low <\/strong>\u00a0rating to reflect the (hopefully\u00a0 temporary!) issue with the MC on the page.<\/p><p>\u00a0Here are some examples:<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Type of Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Characteristics of the Page <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/50GbaZF4W8fEamTiwqFm.jpg\" target=\"_blank\">\u00a0Lowest: Deliberately created with<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/50GbaZF4W8fEamTiwqFm.jpg\" target=\"_blank\">\u00a0no MC<\/a> \u00a0(systemic problem)<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 No MC<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Content created with little to no effort,\u00a0 talent, skill, originality, manual curation, or\u00a0 added value for users<\/p><\/td><td width=\"264\"><p>\u00a0This is an example of a page with no MC.\u00a0 You\u00a0 might think that the MC is \u201cmissing\u201d due to a\u00a0 problem with this particular page, but in fact,\u00a0 this website has hundreds of pages that look\u00a0 the same\u2014no MC, just Ads.\u00a0 This website\u00a0 shows Ads with little or no attempt to help\u00a0 users, and should be rated <strong>\u00a0Lowest <\/strong>\u00a0quality.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Type of Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Characteristics of the Page <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/zhdTusAGn9CRShqgMMvX.jpg\" target=\"_blank\">\u00a0Low: Page didn&#8217;t fully load and<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/zhdTusAGn9CRShqgMMvX.jpg\" target=\"_blank\">\u00a0has no MC<\/a> \u00a0(temporarily broken)<\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 No MC (probably due to a temporary<\/p><p>\u00a0technical error)<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Positive website reputation<\/p><\/td><td width=\"264\"><p>\u00a0This page has no MC and no error message.\u00a0 It\u00a0 is an isolated example of a page with no MC or\u00a0 error message on a website for a reputable\u00a0 newspaper for a town in Michigan.\u00a0 All of the\u00a0 navigation links work, and the page was later\u00a0 fixed.\u00a0 This page can be viewed as lacking in\u00a0 effort (an error that was not caught before the\u00a0 page went live).<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/nHNQ06LX4YdJPbkLLkpT.jpg\" target=\"_blank\">\u00a0Medium: Error page with custom<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/nHNQ06LX4YdJPbkLLkpT.jpg\" target=\"_blank\">\u00a0404 message<\/a><\/p><\/td><td width=\"264\"><p>\u00a0 \u00a0\u25cf \u00a0\u00a0\u00a0 \u00a0Nothing wrong, but nothing special<\/p><\/td><td width=\"264\"><p>\u00a0This is an example of a \u201ccustom 404\u201d page,\u00a0 alerting users that the URL they are trying to\u00a0 visit no longer exists.\u00a0 Some websites do a nice\u00a0 job of alerting users about a problem and\u00a0 providing helpful tips.<\/p><p>\u00a0This page is on a well-known merchant website\u00a0 with a good reputation.\u00a0 However, this particular\u00a0 page displays the bare minimum of content\u00a0 needed to explain the problem to users, and\u00a0 the only helpful content is a link to the\u00a0 homepage.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/ahMOyPVnCPRlflVZdHgK.jpg\" target=\"_blank\">\u00a0High: Error page with custom 404<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/ahMOyPVnCPRlflVZdHgK.jpg\" target=\"_blank\">\u00a0message<\/a><\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Satisfying MC: achieves the purpose of\u00a0 the page well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Positive website reputation<\/p><\/td><td width=\"264\"><p>\u00a0This is an example of a \u201ccustom 404\u201d page,\u00a0 alerting users that the URL they are trying to\u00a0 visit no longer exists.\u00a0 This website does a nice\u00a0 job of explaining the issue and providing helpful\u00a0 tips, including a search box.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/Mk4ahusIg2P82YL3k0Ey.jpg\" target=\"_blank\">\u00a0Highest: Error page with custom<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/Mk4ahusIg2P82YL3k0Ey.jpg\" target=\"_blank\">\u00a0404 message<\/a><\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very satisfying MC: achieves the purpose\u00a0 of the page very well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very positive website reputation<\/p><\/td><td width=\"264\"><p>\u00a0This is an example of a \u201ccustom 404\u201d page.\u00a0 These pages are designed to alert users that\u00a0 the URL they are trying to visit no longer exists.\u00a0 The MC of this page is the cartoon, the caption,\u00a0 and the search functionality, which is specific to\u00a0 the content of the website.\u00a0 It is clear that effort\u00a0 and talent was involved in the creation of the\u00a0 MC.<\/p><p>\u00a0This publication has a very positive reputation\u00a0 and is specifically known for its cartoons, which\u00a0 allows us to go as high as High+ to Highest.\u00a0 This is among the most clever, original, and\u00a0 satisfying custom 404 messages that can be\u00a0 found online!<\/p><\/td><\/tr><\/tbody><\/table><h3>\u00a09.3 \u00a0\u00a0\u00a0\u00a0 \u00a0Ratings for Forums and Q&amp;A Pages<\/h3><p>\u00a0Ratings for forum and Q&amp;A pages can be challenging.\u00a0 Here is some guidance on how to approach these pages:<\/p><ul><li><strong>The Main Content includes the question, the answers\/responses, and the resulting discussions. <\/strong><\/li><li><strong>Rate from the point of view of a user who visits the page<\/strong> , rather than a participant involved in the discussion.<\/li><li><strong>Users who post answers\/responses or comments are often identified only by a username or alias. <\/strong>A page\u00a0 can be <strong>\u00a0High <\/strong>\u00a0or <strong>\u00a0Highest <\/strong>\u00a0quality with just usernames or aliases depending on other criteria.<\/li><li><strong>The E-E-A-T of a discussion among users can often be judged by the posts or comments themselves. <\/strong><\/li><\/ul><p>\u00a0\u25cb \u00a0 \u00a0For some topics, Experience is the most important dimension of Trust.\u00a0 For other topics, assessing\u00a0 Expertise through the posts may be important.\u00a0 In some cases, the posters themselves will highlight either\u00a0 their own Experience or Expertise, or other people will comment on it.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u25cb \u00a0\u00a0\u00a0\u00a0 \u00a0Pages on YMYL topics require more attention to Trust and more care in the assessment of E-E-A-T.<\/p><ul><li><strong>Highest quality forum\/Q&amp;A pages <\/strong>have extremely satisfying conversations, including participation from users\u00a0 who have put a great deal of effort into their posts and have a wealth of Experience and\/or Expertise on the topic.\u00a0 Such conversations can be very satisfying because of the depth of discussion, the unique insights, or the sharing\u00a0 of experiences that many would not have access to in their real-world community.<\/li><li><strong>Low quality forum\/Q&amp;A pages <\/strong>often lack effort (few responses, surface-level rather than in-depth discussion),\u00a0 lack Experience or Expertise, contain mild inaccuracies, or show a significant lack of respect or decorum among\u00a0 the participants that might deter others from joining the discussion.<\/li><li><strong>Lowest quality forum\/Q&amp;A pages <\/strong>may contain information or advice that is harmfully misleading, contradicts\u00a0 well-established expert consensus, encourages harm towards self or other individuals\/participants, etc.<\/li><\/ul><p>\u00a0One challenge is rating pages with little to no participation, and\/or no answer to an open question:<\/p><ul><li>A <em>new <\/em>\u00a0page or <em>\u00a0recently started <\/em>\u00a0discussion that consists only of a question or initial post by a person should\u00a0 generally be rated <strong>\u00a0Medium <\/strong>\u00a0unless there are other low quality attributes.\u00a0 These pages may need time to achieve\u00a0 their purpose.<\/li><li>Over time, no participation in a discussion (or only superficial discussion) and\/or no meaningful answer to an open question may be a reason for a <strong>\u00a0Low <\/strong>\u00a0quality rating, especially in the presence of other low quality attributes.<\/li><\/ul><p>\u00a0Another challenge occurs when the discussion on the page drifts, becomes combative, or becomes dominated by\u00a0 misleading or spammy content.\u00a0 When rating, value the insightful, meaningful discussion that exists.\u00a0 If the page is a mix\u00a0 of high and low quality characteristics but has insightful, meaningful discussion, the <strong>\u00a0Medium <\/strong>\u00a0rating may be most\u00a0 appropriate as long as the page is not potentially harmful.<\/p><p>\u00a0Here are some examples:<\/p><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Type of Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Characteristics of the Page <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/hSLuelwG4cBD4NBjr54z.jpg\" target=\"_blank\">\u00a0Lowest: Q&amp;A page about chest<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/hSLuelwG4cBD4NBjr54z.jpg\" target=\"_blank\">\u00a0pains and smoking<\/a><\/p><\/td><td width=\"264\"><p>\u00a0\u25cf \u00a0\u00a0 <strong>\u00a0Harmfully Misleading Information: <\/strong>\u00a0Contains inaccurate and potentially<\/p><p>\u00a0dangerous medical advice about a YMYL\u00a0 topic<\/p><\/td><td width=\"264\"><p>\u00a0Information about chest pain and smoking\u00a0 could significantly impact people\u2019s decisions to\u00a0 seek medical treatment.\u00a0 This page is on a\u00a0 YMYL topic.<\/p><p>\u00a0This page must be evaluated from the point of\u00a0 view of a user visiting this page from a search\u00a0 engine, rather than a participant.\u00a0 The question\u00a0 is poorly worded and difficult to understand.\u00a0 There aren&#8217;t many responses.\u00a0 One response\u00a0 correctly warns about the danger of smoking\u00a0 cigarettes but suggests smoking marijuana\u00a0 instead.\u00a0 Another response suggests that it&#8217;s\u00a0 fine to keep smoking and that aspirin can be\u00a0 used to address pain.\u00a0 The last response lacks\u00a0 respect: it asks if the person who asked the \u00a0original question is stupid.<\/p><p>\u00a0The answers have incorrect and potentially\u00a0 dangerous medical advice, making it lowest\u00a0 quality MC.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/oYMw8Slnv6w1bOJVT3NA.jpg\" target=\"_blank\">\u00a0Low: Q&amp;A page about a 2002<\/a><\/p><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/oYMw8Slnv6w1bOJVT3NA.jpg\" target=\"_blank\">\u00a0Volvo part<\/a><\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Unsatisfying MC for the purpose of the\u00a0 page: does not achieve the purpose well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Misleading page design<\/p><\/td><td width=\"264\"><p>\u00a0Please read the MC (areas with red boxes\u00a0 around it), including the completely unhelpful\u00a0 &#8220;answer.&#8221;\u00a0\u00a0 This answer is so unhelpful, we can\u00a0 consider this question to be unanswered.\u00a0 This\u00a0 page has an unsatisfying amount of MC.<\/p><p>\u00a0In addition to a very unhelpful \u201canswer,\u201d the\u00a0 page design makes it difficult to distinguish the\u00a0 MC from Ads.\u00a0 For example, below the answer,\u00a0 we see a &#8220;sponsored answer,&#8221; which has the\u00a0 same format as the real answer, but is actually\u00a0 an Ad and not an answer to the question\u2014this\u00a0 is a misleading page design.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/WwctFOPMb71ihUHoFna2.jpg\" target=\"_blank\">\u00a0Medium: Forum page with a new<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/WwctFOPMb71ihUHoFna2.jpg\" target=\"_blank\">\u00a0question, posted by a person<\/a><\/p><\/td><td width=\"264\"><p><strong>\u00a0Nothing wrong, nothing special <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Real in-depth question, posted very\u00a0 recently<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 No one has responded (yet)<\/p><\/td><td width=\"264\"><p>\u00a0Forums rely on user engagement to create\u00a0 satisfying MC.\u00a0 In this case, a real person has\u00a0 posted a question that can lead to good\u00a0 discussion.\u00a0 The question is only hours old (at\u00a0 the time this example was created).<\/p><p>\u00a0For new questions, discussions and threads, a\u00a0 Medium rating is appropriate if there are no low\u00a0 quality characteristics but also no opportunity\u00a0 for discussion yet.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Type of Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Characteristics of the Page <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/n3IWpALHJx1ky9gY7fQb.jpg\" target=\"_blank\">\u00a0Medium: Forum page on an<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/n3IWpALHJx1ky9gY7fQb.jpg\" target=\"_blank\">\u00a0online auction website<\/a><\/p><\/td><td width=\"264\"><p><strong>\u00a0Mixed, but with some redeeming qualities: <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 High E-E-A-T for the purpose of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Unsatisfying MC for the purpose of the\u00a0 page: does not achieve the purpose well<\/p><\/td><td width=\"264\"><p>\u00a0The relative lack of effort\/participation in the\u00a0 discussion and depth of the MC is balanced by\u00a0 the high E-E-A-T of this forum.\u00a0 This forum is\u00a0 dedicated to this kind of question and therefore\u00a0 has a high level of expertise.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/MbBDJ9R9pf8YuQGJwvlw.jpg\" target=\"_blank\">\u00a0Medium: Forum page on how to<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/MbBDJ9R9pf8YuQGJwvlw.jpg\" target=\"_blank\">\u00a0wash ballet shoes<\/a><\/p><\/td><td width=\"264\"><p><strong>\u00a0Mixed, but with some redeeming qualities: <\/strong><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Adequate MC: achieves the purpose of\u00a0 the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ads or SC significantly distract from or\u00a0 interrupt the use of MC<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 High E-E-A-T for the purpose of the page<\/p><\/td><td width=\"264\"><p>\u00a0This forum is about dance topics, and many\u00a0 pages have expertise from a community of\u00a0 ballet dancers.\u00a0 On this particular page,\u00a0 participants have first-hand experience washing\u00a0 ballet shoes and make recommendations\u00a0 based on their own experiences.<\/p><p>\u00a0This page is \u201cmixed\u201d because there is some\u00a0 distracting content that makes it hard to read\u00a0 the MC.\u00a0 However, this is not a beauty contest!\u00a0 Even though the page may be cluttered, there\u00a0 is some valuable E-E-A-T and helpful MC,\u00a0 making Medium a good rating for this page.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/DxeykTXCw0X0WmRpfysG.jpg\" target=\"_blank\">\u00a0High: Forum post on the magic<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/DxeykTXCw0X0WmRpfysG.jpg\" target=\"_blank\">\u00a0loop technique in knitting<\/a><\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 MC is satisfying for the purpose of the\u00a0 page: demonstrates effort, originality,\u00a0 talent, or skill<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 High E-E-A-T for the purpose of the page<\/p><\/td><td width=\"264\"><p>\u00a0The person who posted the first message on\u00a0 this forum page provides a helpful resource on\u00a0 how to master the magic loop technique in\u00a0 knitting (effort, skill).\u00a0 She also shares pictures\u00a0 of her own version using an old pair of blue\u00a0 jeans (original content).\u00a0 With over 20 years of\u00a0 experience knitting socks, we would consider\u00a0 her to be an expert on the topic.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/wrpmNp8HLYMwChEMNhzK.jpg\" target=\"_blank\">\u00a0High: Q&amp;A page about whether a<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/wrpmNp8HLYMwChEMNhzK.jpg\" target=\"_blank\">\u00a0Roomba will work<\/a><\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Satisfying MC: achieves the purpose of\u00a0 the page well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 High E-E-A-T for the purpose of the page<\/p><\/td><td width=\"264\"><p>\u00a0Many participants share their personal\u00a0 experiences with these products, giving details\u00a0 such as how well certain models work with pet\u00a0 hair (effort, first-hand experience, original\u00a0 content).\u00a0 There are many descriptions of\u00a0 participants\u2019 own experiences with this product\u00a0 and how well it works for them, making the MC\u00a0 satisfying for the purpose of the page.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Webpage\/Type of Content <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Characteristics of the Page <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0PQ Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/NYS6bel3eCPijzPNbUh0.jpg\" target=\"_blank\">\u00a0High: Forum page on<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/NYS6bel3eCPijzPNbUh0.jpg\" target=\"_blank\">\u00a0authenticating a purse<\/a><\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Satisfying MC: achieves the purpose of\u00a0 the page well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Positive website reputation for the topic of\u00a0 the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 High E-E-A-T for the purpose of the page<\/p><\/td><td width=\"264\"><p>\u00a0This forum is a go-to source for discussions on\u00a0 luxury designer purses (positive website\u00a0 reputation, experience, expertise, &#8220;go-to&#8221;\u00a0 authority).\u00a0 On this particular forum page,\u00a0 members are consulting forum experts who\u00a0 have expertise authenticating bags from this\u00a0 brand.\u00a0 These experts can tell if a particular bag\u00a0 is authentic or fake.\u00a0 The quality of the MC is\u00a0 high due to the level of effort, skill, and\u00a0 engagement among those who participate in\u00a0 the forum.\u00a0 While there is an ad at the top and a\u00a0 few ads within the forum message, it does not\u00a0 distract from the MC, which is easy to find.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/Lhz4Xzkf1RCGbkrQtRGZ.jpg\" target=\"_blank\">\u00a0High: Forum page on landscaping<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/Lhz4Xzkf1RCGbkrQtRGZ.jpg\" target=\"_blank\">\u00a0an aquarium<\/a><\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Satisfying MC: achieves the purpose of\u00a0 the page well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 High E-E-A-T for the purpose of the page<\/p><\/td><td width=\"264\"><p>\u00a0This discussion focuses on the landscaping for\u00a0 a particular paludarium (an aquarium with\u00a0 terrestrial and aquatic elements).\u00a0\u00a0 There is a\u00a0 lot of discussion and interaction between forum\u00a0 members about the types of materials and\u00a0 species used in the aquarium (effort, original or\u00a0 unique content).\u00a0 The posts show expertise in a\u00a0 niche topic aquarium landscaping (experience,\u00a0 expertise).<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/PRqAPVM6I1E3WejOquVH.jpg\" target=\"_blank\">\u00a0Highest: Q&amp;A page about how<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/PRqAPVM6I1E3WejOquVH.jpg\" target=\"_blank\">\u00a0long most cancer patients live<\/a><\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very satisfying MC: achieves the purpose\u00a0 of the page very well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Positive website reputation for the topic of\u00a0 the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very high E-E-A-T for the purpose of the\u00a0 page<\/p><\/td><td width=\"264\"><p>\u00a0How long a person may live with a disease\u00a0 could significantly impact life decisions.\u00a0 This is\u00a0 a YMYL topic.<\/p><p>\u00a0This is a Q&amp;A page on a medical question that\u00a0 is well-answered by non-experts with life\u00a0 experience.\u00a0 There are many responses\u00a0 describing how long a loved one lived after\u00a0 diagnosis.\u00a0 The focus of the page is\u00a0 experience, not medical advice.\u00a0 Many\u00a0 responses are based on personal experience\u00a0 and are helpful for this topic.<\/p><\/td><\/tr><tr><td width=\"192\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/Z5Oath2aBhTEWiGDLkwm.jpg\" target=\"_blank\">\u00a0Highest: Q&amp;A page on<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/Z5Oath2aBhTEWiGDLkwm.jpg\" target=\"_blank\">\u00a0abbreviations<\/a><\/p><\/td><td width=\"264\"><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Satisfying MC: achieves the purpose of\u00a0 the page well<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very positive website reputation for the\u00a0 topic of the page<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Very high E-E-A-T for the purpose of the\u00a0 page<\/p><\/td><td width=\"264\"><p>\u00a0The purpose of the page is to answer questions\u00a0 about the usage of abbreviations, and it\u00a0 contains helpful information about common\u00a0 abbreviation issues.\u00a0 This website has a very\u00a0 good reputation as a reference for information\u00a0 on writing, publishing, etc.\u00a0 It is considered\u00a0 highly authoritative and trustworthy for the topic\u00a0 of the page.<\/p><\/td><\/tr><\/tbody><\/table><h2>\u00a010.0\u00a0 Page Quality Rating Tasks<\/h2><p>\u00a0At first, PQ rating may seem difficult.\u00a0 There are several aspects of the page and the website to look at and think about.<\/p><p><strong>\u00a0Important<\/strong> : Do not struggle with each PQ rating.\u00a0 Please give your best rating and move on.\u00a0 If you are having trouble\u00a0 deciding between two ratings, use the lower rating.\u00a0 If you are torn between three ratings, choose the one in the middle.<\/p><p>\u00a0Do not consider the country or location of the page or website for PQ rating.\u00a0 For example, English (US) raters should use\u00a0 the same PQ standards when rating pages from other English language websites (UK websites, Canadian websites, etc.)\u00a0 as they use when rating pages from U.S. websites.\u00a0 In other words, English (US) raters should not lower the PQ rating\u00a0 because the page location (UK, Canada) does not match the task location.<\/p><p>\u00a0These guidelines are specific to &#8220;regular&#8221; webpages.\u00a0 Occasionally, you may be asked to rate a landing page that is not a\u00a0 webpage.\u00a0 For example, you may be asked to rate a PDF file, a PNG or JPEG image file, etc.\u00a0 When the landing page of\u00a0 the URL is not a webpage, some of the criteria in these guidelines may not apply.\u00a0 In this case, please use your judgment.<\/p><p>\u00a0Finally, this Page Quality Rating Guideline does not completely cover every aspect of page quality.\u00a0 If you find pages that\u00a0 you truly believe to be <strong>\u00a0High <\/strong>\u00a0or <strong>\u00a0Low <\/strong>\u00a0quality, please rate them as such, even if the reason is based on something not\u00a0 covered in these guidelines.\u00a0 Please use the comment section to explain your reasoning.\u00a0 As always, use your judgment.<\/p><h3>\u00a010.1 \u00a0 \u00a0Instructions for Rating Page Quality Tasks<\/h3><p><strong>\u00a0The Page Quality task page is broken up into several parts: <\/strong><\/p><ol><li>Some initial questions about the task landing page.<\/li><li>A \u201cPQ grid\u201d to record your observations about PQ characteristics of the landing page.<\/li><li>The Overall PQ rating slider which records your Overall PQ rating.<\/li><li>A comment box to explain your rating.<\/li><\/ol><p>\u00a0Some results to the initial questions will end the task early.\u00a0 If the page is Porn, Foreign Language, Did Not Load, or\u00a0 consists of restricted or inaccessible MC (e.g., subscription is required to view MC), you will not fill in the PQ grid or assign\u00a0 an overall rating.<\/p><ul><li><strong>Foreign Language <\/strong>should not be used when the language on the landing page is in\u00a0 the task language, a\u00a0 language that is commonly used by a significant percentage of the population in the task location, or English.<\/li><li><strong>Did Not Load <\/strong>should be used for pages where there is absolutely no content on the page created by the website.\u00a0 There is no MC, SC, or Ads on the page.\u00a0 See this <a href=\"http:\/\/en.wikipedia.org\/wiki\/List_of_HTTP_status_codes\" target=\"_blank\">\u00a0Wikipedia article<\/a> \u00a0for descriptions of different types of error\u00a0<\/li><\/ul><p>\u00a0The PQ grid is designed to be your &#8220;note pad.&#8221;\u00a0 It allows you to record your observations about the landing page and the\u00a0 website it belongs to.<\/p><h2>\u00a011.0\u00a0 Page Quality Rating FAQs<\/h2><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Question <\/strong><\/p><\/td><td width=\"528\"><p><strong>\u00a0Answer <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0Why do we have to do all\u00a0 these steps?\u00a0 This takes a\u00a0 long time! <\/strong><\/p><\/td><td width=\"528\"><p>\u00a0With practice, the amount of time needed for accurate PQ ratings will decrease.\u00a0 The\u00a0 steps are important and are designed to help you assess many different aspects of PQ.\u00a0 You may be surprised by what you find.\u00a0 Pages that initially look Low quality may turn\u00a0 out to be Medium or High quality with careful inspection.\u00a0 The reverse may happen as\u00a0 well. We want your most informed, thoughtful opinion.<\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0Are we just giving High\u00a0 quality ratings to pages that\u00a0 \u201clook\u201d good? <\/strong><\/p><\/td><td width=\"528\"><p>\u00a0No!\u00a0 The goal is to do the exact opposite.\u00a0 These steps are designed to help you\u00a0 analyze the page without using a superficial \u201cdoes it look good?\u201d approach.<\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0Is sharing a personal\u00a0 experience or opinion a\u00a0 beneficial purpose?\u00a0 What if\u00a0 the personal opinion is\u00a0 upsetting or offensive? <\/strong><\/p><\/td><td width=\"528\"><p>\u00a0Sharing a personal experience or opinion can be a beneficial purpose as it allows\u00a0 people to appreciate different perspectives.\u00a0 Content on the Internet can help people\u00a0 understand why others think and feel the way they do.<\/p><p>\u00a0It can be valuable to see the opinions and perspectives of others, even when they are\u00a0 off-putting, distasteful, upsetting, or offensive to you personally.\u00a0 Apply the standards of\u00a0 these guidelines rather than your own personal opinions or views.<\/p><p>\u00a0However, sometimes opinions and perspectives can spread misleading information or\u00a0 otherwise have the potential to cause harm.\u00a0 Therefore, apply the standards in these\u00a0 guidelines to all types of pages and content.<\/p><p><strong>\u00a0Remember<\/strong> : Your assessment of harm happens before and overrides other\u00a0 considerations such as the life experience or expertise of the content creator.<\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0Can life experience justify a\u00a0 Highest quality rating for a\u00a0 page on a YMYL topic? <\/strong><\/p><\/td><td width=\"528\"><p>\u00a0Factual information and advice on YMYL topics should come from experts.\u00a0 Sharing life\u00a0 experience on YMYL topics can be <strong>\u00a0Highest <\/strong>\u00a0quality, but it must be trustworthy, safe,\u00a0 consistent with well-established expert consensus, and speak to topics that life\u00a0 experience is valuable for.<\/p><p>\u00a0For example, information about when and where to vote is a YMYL topic.\u00a0 It&#8217;s possible\u00a0 to have a <strong>\u00a0Highest <\/strong>\u00a0quality page that shares life experience about voting, such as an\u00a0 inspiring personal post about becoming a citizen and voting for the first time.\u00a0 However,\u00a0 if a page about someone&#8217;s voting experience gives inaccurate information about when\u00a0 and where to vote either deliberately or through careless oversight, the page should be\u00a0 rated <strong>\u00a0Lowest <\/strong>\u00a0because it could cause others to miss the opportunity to vote.<\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0You talked about expertise\u00a0 when rating MC.\u00a0 Does\u00a0 expertise matter for all\u00a0 topics?\u00a0 Aren&#8217;t there some\u00a0 topics for which there are\u00a0 no experts? <\/strong><\/p><\/td><td width=\"528\"><p>\u00a0Remember that we are not just talking about formal expertise.\u00a0 Informal expertise is\u00a0 equally important, and for some topics may be a more common type of E-E-A-T.<\/p><p>\u00a0For most page purposes and topics, you can find experts even when the field itself is\u00a0 niche or non-mainstream.\u00a0 For example, there are expert alternative medicine websites\u00a0 created by leading practitioners of acupuncture, herbal therapy, etc.\u00a0 There are also\u00a0 pages about alternative medicine written by people with no expertise or experience.\u00a0 E-E-A-T should differentiate between these two scenarios.<\/p><p><strong>\u00a0Reminder<\/strong> : If the page is harmful to people or society, untrustworthy, or spammy as\u00a0 defined in these guidelines, expertise and experience doesn&#8217;t matter.\u00a0 It should be rated <strong>\u00a0Lowest<\/strong> .<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Question <\/strong><\/p><\/td><td width=\"528\"><p><strong>\u00a0Answer <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0When I think about E-E-A-T,\u00a0 it seems like expertise and\u00a0 experience overlap a lot. <\/strong><\/p><p><strong>\u00a0What&#8217;s the difference? <\/strong><\/p><\/td><td width=\"528\"><p>\u00a0Here&#8217;s one way to think about it:<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <strong>Expertise <\/strong>\u00a0often involves objective, testable knowledge or skills, for example:\u00a0 can you calculate the load bearing weight of a bridge?<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <strong>Experience <\/strong>\u00a0can be more subjective and is often shared through personal\u00a0 narration, for example: how does it feel to experience love for another person?<\/p><p>\u00a0For PQ rating, it&#8217;s not important to distinguish between expertise and experience.\u00a0 Instead, focus on what kind of content is trustworthy and satisfying for the purpose of\u00a0 the page.\u00a0 You may find that both expertise and experience can be trustworthy and\u00a0 satisfying for the same topic.\u00a0 For example, a medical website may be a trustworthy\u00a0 source for treatment options, and the experiences of other people who have gone\u00a0 through treatment may provide emotional support and prepare you for what to expect.<\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0Aren&#8217;t some types of pages\u00a0 always Low quality, such as\u00a0 celebrity gossip? <\/strong><\/p><\/td><td width=\"528\"><p>\u00a0For almost any type of page or informational topic, there is a range of content quality.<\/p><p>\u00a0For example, there are both <strong>\u00a0High <\/strong>\u00a0and <strong>\u00a0Low <\/strong>\u00a0quality celebrity gossip pages.\u00a0 The purpose\u00a0 of these pages is to share interesting, accurate information about celebrities.\u00a0 There\u00a0 may be benefits in celebrity stories that inspire others or help people going through\u00a0 similar challenges.\u00a0 A celebrity gossip page is <strong>\u00a0High <\/strong>\u00a0quality if it has accurate and\u00a0 interesting information, has no characteristics of Low or Lowest quality, and comes from\u00a0 a reasonably reliable source.<\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0I&#8217;ve never seen a High\u00a0 quality page of type X.\u00a0 If\u00a0 there are no high quality\u00a0 pages of this type, why are\u00a0 we giving existing pages a\u00a0 Low quality rating? <\/strong><\/p><\/td><td width=\"528\"><p>\u00a0For some topics or types of pages, there may not be many (or any!) High quality pages\u00a0 now, but there may be in the future.\u00a0 We need a uniform set of standards that apply to\u00a0 all pages, even for pages that have not yet been created.<\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0Some of these criteria seem\u00a0 unfair.\u00a0 For example, some\u00a0 art pages do not have a\u00a0 purpose.\u00a0 Are these pages\u00a0 Low quality? <\/strong><\/p><\/td><td width=\"528\"><p>\u00a0Art pages do have a purpose: artistic expression.\u00a0 Pages created for artistic expression\u00a0 do not deserve the Low quality rating simply because they have no other purpose.\u00a0 Artistic expression, humor, entertainment, sharing photos and videos, etc. are all valid\u00a0 and beneficial page purposes.<\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0How should interstitials\u00a0 factor into my rating? <\/strong><\/p><\/td><td width=\"528\"><p>\u00a0Sometimes clicking on the task URL will bring up an interstitial page.\u00a0 You can ignore\u00a0 this page in your rating criteria if you can easily get to the MC.\u00a0 However, if the\u00a0 interstitial makes it extremely hard (or impossible) to get to the MC and evaluate how\u00a0 well the page achieves its purpose, that should factor into your PQ rating.<\/p><\/td><\/tr><\/tbody><\/table><h1>Part 2: Understanding Search User Needs<\/h1><h2>\u00a012.0\u00a0 Understanding Search Users, Queries, and Results<\/h2><p>\u00a0Why do people search the Internet?<\/p><p>\u00a0People use Internet search engines to perform many different tasks in different environments using different types of\u00a0 devices, such as mobile phones, tablets, laptops, or computers.\u00a0 Keep in mind that searches can be simple or complex,\u00a0 and the underlying task that a person is trying to accomplish may take multiple steps to complete.\u00a0 For example, a simple\u00a0 task may be to find the director of a movie.\u00a0 A complex task may be to find a movie\u2019s showtimes nearby, purchase tickets,\u00a0 and get directions to go to the theater.\u00a0 Overall, search engines should make it easy for people to complete tasks by\u00a0 surfacing helpful results right away.<\/p><h3>\u00a012.1 \u00a0\u00a0 \u00a0Important Rating Definitions and Ideas<\/h3><p><strong>\u00a0User: <\/strong>\u00a0A person who is searching.\u00a0 People search everywhere: people in all countries, speaking all languages; people of\u00a0 all ages, genders, races, religions, political affiliations, etc.<\/p><p><strong>\u00a0Query<\/strong> : The text, image and\/or other content that a user enters in a search engine search box or search app to do a\u00a0 search.\u00a0 In these guidelines, queries have square brackets around them to look like a search box.\u00a0 If a user says \u201ccoffee\u00a0 shops near me,\u201d we display: [coffee shops near me].\u00a0 If a user types \u201cflights to New York\u201d in the search box, we display:\u00a0 [flights to New York].\u00a0 Queries may be spoken, typed, copied and pasted, come directly from a camera or other app,\u00a0 and\/or be related searches that appear in search results.<\/p><p>\u00a0There are many different types of queries because people use search to do many things, from searching for specific\u00a0 websites to looking for answers to questions to browsing videos for inspiration to searching with an image to figure out\u00a0 where to buy a product.<\/p><p><strong>\u00a0Query interpretation<\/strong> : The possible meaning(s) of the query or what the query may refer to.\u00a0 Many queries have more\u00a0 than one meaning.\u00a0 For example, the query [apple] might refer to the computer brand or the fruit or something else.<\/p><p><strong>\u00a0User Intent<\/strong> :\u00a0 What the user is trying to accomplish when they search.\u00a0 For example, if a user searches for a movie, they\u00a0 may be interested in showtimes, reviews, cast, etc.\u00a0 For a specific query interpretation, there may be many possible user\u00a0 intents.\u00a0 A single user may have many different intents for a single query!<\/p><p><strong>\u00a0Locale<\/strong> : All queries have a locale, which is the language and region for the task. Regions are represented by a two-letter\u00a0 country code, for example, &#8220;US&#8221; in the locale &#8220;English (US)&#8221;.\u00a0 For a current list of country codes, <a href=\"https:\/\/guidelines.raterhub.com\/images\/BVmR3TRXDYzvd6Rqof1t.jpg\" target=\"_blank\">\u00a0click here<\/a> .\u00a0 We\u00a0 sometimes refer to the locale as the task location.<\/p><p><strong>\u00a0User Location<\/strong> :\u00a0 Sometimes more specific information about the location of the person searching is provided, usually a\u00a0 city or state.\u00a0 In rating tasks, this information may be shown on a map.\u00a0 User location is very important for understanding\u00a0 the query and what results are helpful for searches related to nearby places, such as [coffee shops near me].\u00a0 For other\u00a0 searches such as [how does gravity work], user location is not important at all, as gravity works the same way\u00a0 everywhere.<\/p><p><strong>\u00a0Search Engine Results Page (SERP): <\/strong>\u00a0The page a search engine shows after a user enters a query in the search box.\u00a0 The SERP is made up of <strong>\u00a0result blocks<\/strong> .<\/p><p><strong>\u00a0Result<\/strong> : We will use the word <strong>\u00a0result <\/strong>\u00a0to refer to the result block <em>\u00a0and <\/em>\u00a0the landing page.<\/p><ul><li><strong>Result Block: <\/strong>This is an individual \u201cblock\u201d that appears on the user\u2019s device in response to the query.\u00a0 The result\u00a0 block may display information in the block itself or contain links, or may do both.<\/li><li>The <strong>Landing Page <\/strong>\u00a0(<strong> LP<\/strong> ) is the page you see after you click a link in the result block.<\/li><\/ul><h3>\u00a012.2 \u00a0\u00a0 \u00a0Understanding the Query<\/h3><p>\u00a0Understanding the query is the first step in evaluating the task.\u00a0 Remember, a query is what a user types or speaks into\u00a0 their device.<\/p><p>\u00a0Some tasks include a query research link, which you should use if you don\u2019t understand the query or user intent.<\/p><p>\u00a0Otherwise, please do web research using Google or an online dictionary or encyclopedia.\u00a0 If you still don\u2019t understand the\u00a0 query or user intent, please release the task.<\/p><p><strong>\u00a0Important<\/strong> : If you research the query on Google, please do not rely on the top results on the SERP.\u00a0 A query may have\u00a0 other meanings not represented on Google\u2019s search results pages.\u00a0 Do not assign a high rating to a webpage just\u00a0 because it appears at the top of a list of search results on Google.<\/p><p>\u00a0Think about users in your locale typing or speaking the following queries into their phone.<\/p><table width=\"720\"><tbody><tr><td width=\"240\"><p><strong>\u00a0Query <\/strong><\/p><\/td><td width=\"480\"><p><strong>\u00a0User Intent <\/strong><\/p><\/td><\/tr><tr><td width=\"240\"><p>\u00a0[population of paris], English (US)<\/p><\/td><td width=\"480\"><p>\u00a0Find the current population of Paris, France.<\/p><\/td><\/tr><tr><td width=\"240\"><p>\u00a0[starbucks near me], English (US)<\/p><\/td><td width=\"480\"><p>\u00a0Find the nearest Starbucks location.<\/p><\/td><\/tr><tr><td width=\"240\"><p>\u00a0[weather], English (US)<\/p><\/td><td width=\"480\"><p>\u00a0Find weather information in the user location right now.<\/p><\/td><\/tr><\/tbody><\/table><h3>\u00a012.3 \u00a0\u00a0 \u00a0Locale and User Location<\/h3><p>\u00a0All queries have a task language and task location (referred to in rating tasks as the &#8220;Locale&#8221;).\u00a0 The locale is important for\u00a0 understanding the query and user intent.\u00a0 Users in different locales may have different expectations for the same query.<\/p><p>\u00a0Some tasks show a user location in addition to a locale.<\/p><p>\u00a0However, for many or most queries in a given locale, the user location does not change our understanding of the query\u00a0 and user intent.\u00a0 Here are some examples: [facebook.com], [pictures of kittens], [distance between the earth and the\u00a0 moon].<\/p><p>\u00a0When is the locale or user location important in understanding query interpretation and user intent?\u00a0 Please use both web\u00a0 research and your personal judgment to answer this question.\u00a0 Ask yourself, \u201cWould people in one city or country be\u00a0 looking for something different than people in another city or country?\u201d <\/p><h3>\u00a012.4 \u00a0\u00a0 \u00a0Queries with an Explicit Location<\/h3><p>\u00a0Sometimes people tell search engines exactly what kinds of results they are looking for by adding the desired location in\u00a0 the query, regardless of their own location.\u00a0 We&#8217;ll call this location inside the query the \u201cexplicit location.\u201d\u00a0 The explicit<\/p><p>\u00a0<\/p><p>\u00a0location makes queries much easier to understand and interpret.<\/p><p>p \u00e9 \u201cMy mom is coming<\/p><p>\u00a0to visit.\u00a0 I need to find a\u00a0 hotel for her nearby\u201d<\/p><p>\u00a0Query: [ Dallas \u00a0hotels]<\/p><p>\u00a0Locale: English (US)<\/p><p>\u00a0User Location: Dallas,TX<\/p><p>\u00a0Explicit Location: \u00a0Dallas<\/p><p>p \u00e9 \u201cI need a hotel for my\u00a0 trip to New York\u201d<\/p><p>\u00a0Query: [ New York \u00a0hotels]\u00a0 Locale: English (US)<\/p><p>\u00a0User Location: Dallas,TX<\/p><p>\u00a0Explicit Location: \u00a0New York<\/p><p>\u00a0<\/p><p>\u00a0Sometimes the explicit location matches the user location or locale, and sometimes it doesn&#8217;t.\u00a0\u00a0<\/p><p>\u00a0When there is an explicit location in the query, pay attention to it!\u00a0 People use explicit locations to indicate exactly what\u00a0 they are looking for.<\/p><h3>\u00a012.5 \u00a0\u00a0 \u00a0Queries with Multiple Meanings<\/h3><p>\u00a0Many queries have more than one meaning.\u00a0 For example, the query [apple] might refer to the computer brand or the fruit.\u00a0 We will call these possible meanings <strong>\u00a0query interpretations<\/strong> .<\/p><p><strong>\u00a0Dominant Interpretation<\/strong> : The <em>\u00a0dominant interpretation <\/em>\u00a0of a query is what most users mean when they type the query.\u00a0 Not\u00a0 all queries have a dominant interpretation.\u00a0 The dominant interpretation should be clear to you, especially after doing a\u00a0 little web research.<\/p><p><strong>\u00a0Common Interpretation<\/strong> : A <em>\u00a0common interpretation <\/em>\u00a0of a query is what many or some users mean when they type a query.\u00a0 A query can have multiple common interpretations.<\/p><p><strong>\u00a0Minor Interpretation<\/strong> : Sometimes you will find less common interpretations.\u00a0 These are interpretations that fewer users\u00a0 have in mind.\u00a0 We will call these <em>\u00a0minor interpretations<\/em> .<\/p><ul><li><strong>Reasonable minor interpretations<\/strong> : Reasonable minor interpretations may help fewer users, but they still are\u00a0 helpful to have in a set of results because different users may want different things.<\/li><li><strong>Unlikely minor interpretations<\/strong> : An unlikely minor interpretation is an interpretation that is in theory possible but\u00a0 is very unlikely &#8211; very few users are likely to have this in mind.<\/li><\/ul><p><strong>\u00a0No chance interpretation<\/strong> : An interpretation so unlikely that almost no user would have this in mind.\u00a0 Results for no\u00a0 chance interpretations feel off-topic even if they match the query words.\u00a0 For example, almost no one wants a result about\u00a0 an overheated pet for the English US query [hot dog]. <\/p><p><strong>\u00a0Query: [apple] <\/strong><\/p><p><strong>\u00a0Locale: English (US) <\/strong><\/p><p>\u00a0Note: There are many interpretations for this query; only a few are shown for the purposes of this example.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0Computer company \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0Fruit \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0Person\u2019s name \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0City<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <strong>\u00a0Dominant Interpretation \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0Common Interpretations \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0Unlikely Minor Interpretation <\/strong><\/p><p><strong>\u00a0Query: [mercury] <\/strong><\/p><p><strong>\u00a0Locale: English (US) <\/strong><\/p><p>\u00a0Note: There are many interpretations for this query; only a few are shown for the purposes of this example.<\/p><table width=\"586\"><tbody><tr><td width=\"102\"><p>\u00a0Planet<\/p><\/td><td width=\"103\"><p>\u00a0Chemical\u00a0 Element<\/p><\/td><td width=\"108\"><p>\u00a0Insurance\u00a0 company<\/p><\/td><td width=\"109\"><p>\u00a0Boat engine\u00a0 company<\/p><\/td><td width=\"163\"><p>\u00a0British aircraft<\/p><p>\u00a0designed during WWII<\/p><\/td><\/tr><\/tbody><\/table><table width=\"624\"><tbody><tr><td width=\"214\"><p><strong>\u00a0Common Interpretations <\/strong><\/p><\/td><td width=\"218\"><p><strong>\u00a0Reasonable Minor\u00a0 Interpretations <\/strong><\/p><\/td><td width=\"192\"><p><strong>\u00a0Unlikely Minor Interpretations <\/strong><\/p><\/td><\/tr><\/tbody><\/table><h3>\u00a012.6 \u00a0\u00a0 \u00a0Query Meanings Can Change Over Time<\/h3><p>\u00a0Remember to think about the query and its current meaning as you are rating.\u00a0 We will assume users are looking for\u00a0 current information about a topic, the most recent product model, the most recent occurrence of a recurring event, etc.,\u00a0 unless otherwise specified by the query.<\/p><table width=\"672\"><tbody><tr><td width=\"201\"><p><strong>\u00a0User in 1994 <\/strong><\/p><\/td><td width=\"135\"><p>\u00a0<\/p><\/td><td width=\"201\"><p><strong>\u00a0User in 2004 <\/strong><\/p><\/td><td width=\"135\"><p>\u00a0<\/p><\/td><\/tr><tr><td width=\"201\"><p>\u00a041 <sup>\u00a0st <\/sup>\u00a0US president<\/p><p>\u00a0p\u00e9<\/p><\/td><td width=\"135\"><p>\u00a0Query: [George<\/p><p>\u00a0Bush]<\/p><p>\u00a0Locale: English (US)<\/p><\/td><td width=\"201\"><p>\u00a043 <sup>\u00a0rd <\/sup>\u00a0US president<\/p><p>\u00a0p\u00e9<\/p><\/td><td width=\"135\"><p>\u00a0Query: [George<\/p><p>\u00a0Bush]<\/p><p>\u00a0Locale: English (US)<\/p><\/td><\/tr><tr><td width=\"201\"><p><strong>\u00a0User in 2007 <\/strong><\/p><\/td><td width=\"135\"><p>\u00a0<\/p><\/td><td width=\"201\"><p><strong>\u00a0User in 2022 <\/strong><\/p><\/td><td width=\"135\"><p>\u00a0<\/p><\/td><\/tr><tr><td width=\"201\"><p>\u00a0iphone 1<\/p><p>\u00a0p\u00e9<\/p><\/td><td width=\"135\"><p>\u00a0Query: [iphone]<\/p><p>\u00a0Locale: English (US)<\/p><\/td><td width=\"201\"><p>\u00a0iphone 13<\/p><p>\u00a0p\u00e9<\/p><\/td><td width=\"135\"><p>\u00a0Query: [iphone]<\/p><p>\u00a0Locale: English (US)<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0The interpretation of the query [iphone], English (US) has changed over time as new iPhone models are released.\u00a0 The\u00a0 first iPhone was introduced in 2007.\u00a0 Users searching for [iphone], English (US) at that time were looking for the new (at\u00a0 the time) first iPhone model.\u00a0 Most users now are looking for the most recent or upcoming iPhone model.\u00a0 In the future,\u00a0 new models will come out and the dominant interpretation will change again.<\/p><h3>\u00a012.7 \u00a0\u00a0 \u00a0Understanding User Intent<\/h3><p>\u00a0It can be helpful to think of queries as having one or more of the following intents.<\/p><ul><li><strong>Know <\/strong>query, some of which are <strong>\u00a0Know Simple <\/strong>\u00a0queries<\/li><li><strong>Do <\/strong>query, when the user is trying to accomplish a goal or engage in an activity<\/li><li><strong>Website <\/strong>query, when the user is looking for a specific website or webpage<\/li><li><strong>Visit-in-person <\/strong>query, some of which are looking for a specific business or organization, some of which are\u00a0 looking for a category of businesses<\/li><\/ul><h4>\u00a012.7.1 Know and Know Simple Queries<\/h4><p>\u00a0The intent of a <strong>\u00a0Know <\/strong>\u00a0query is to find information or explore a topic.\u00a0 Users want to <strong>\u00a0Know <\/strong>\u00a0more about something.<\/p><p><strong>\u00a0Know Simple <\/strong>\u00a0queries are a special type of <strong>\u00a0Know <\/strong>\u00a0query. <strong>\u00a0Know Simple <\/strong>\u00a0queries seek a very specific answer, like a fact,\u00a0 diagram, etc.\u00a0 This answer has to be correct and complete, and can be displayed in a relatively small amount of space.\u00a0 As a general rule, if most people would agree on a correct answer, and it would fit in 1-2 sentences or a short list of items,\u00a0 the query can be called a <strong>\u00a0Know Simple <\/strong>\u00a0query.<\/p><p><strong>\u00a0Know Simple <\/strong>\u00a0queries may be questions such as [how tall is barack obama].\u00a0 Frequently, <strong>\u00a0Know Simple <\/strong>\u00a0queries do not\u00a0 have question words.\u00a0 For example, [barack obama height] has the same user intent as [how tall is barack obama], but is\u00a0 not in a question format.<\/p><p>\u00a0Most queries are <em>\u00a0not <\/em><strong>\u00a0Know\u00a0 Simple <\/strong>\u00a0queries, such as:<\/p><ul><li>Broad, complex, and\/or in-depth informational queries that do not have a short answer<\/li><li>Ambiguous or unclear informational queries<\/li><li>Informational queries on controversial topics<\/li><li>Informational queries with no definitive \u201cright answer\u201d<\/li><li>Queries where different users may want different types of information, or different sources of information<\/li><li>Queries where users want to browse or explore a topic<\/li><li>Queries where users want to find inspiration or ideas related to a topic<\/li><li>Queries where users are seeking personal opinions and perspectives from real people<\/li><\/ul><p>\u00a0Here are some examples where the <strong>\u00a0Know Simple <\/strong>\u00a0query asks for a simple fact, which can be answered correctly and\u00a0 completely in a small amount of space, and the <strong>\u00a0Know <\/strong>\u00a0query answer is more complex.<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Know Simple Query <\/strong><\/p><\/td><td width=\"192\"><p><strong>\u00a0Know Query <\/strong><\/p><\/td><td width=\"336\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[barack obama height]<\/p><p>\u00a0[how tall is obama]<\/p><\/td><td width=\"192\"><p>\u00a0[barack obama]<\/p><\/td><td width=\"336\"><p>\u00a0The <strong>\u00a0Know <\/strong>\u00a0query is a broad information query and different\u00a0 users may be looking for different things (e.g., biography,\u00a0 books, social media posts, etc.).<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[new york city population 2013]<\/p><\/td><td width=\"192\"><p>\u00a0[new york city]<\/p><\/td><td width=\"336\"><p>\u00a0The <strong>\u00a0Know <\/strong>\u00a0query is a broad information query and different\u00a0 users may be looking for different things (e.g., tourist and trip\u00a0 planning information, facts, photographs, history).<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[who is graves disease named\u00a0 after]<\/p><\/td><td width=\"192\"><p>\u00a0[graves disease]<\/p><\/td><td width=\"336\"><p>\u00a0The <strong>\u00a0Know <\/strong>\u00a0query is a broad query for medical information\u00a0 and different users may have different needs.\u00a0 There is no\u00a0 single \u201canswer\u201d for this query.<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[macy\u2019s store hours]<\/p><\/td><td width=\"192\"><p>\u00a0[macy\u2019s gift wrap options]<\/p><\/td><td width=\"336\"><p>\u00a0The <strong>\u00a0Know <\/strong>\u00a0query is a broad query for a particular service\u00a0 offered by a department store, and does not have a short\u00a0 answer.<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[what is the symbol for the\u00a0 element nickel]<\/p><\/td><td width=\"192\"><p>\u00a0[what nickel is used for]<\/p><\/td><td width=\"336\"><p>\u00a0The <strong>\u00a0Know <\/strong>\u00a0query is a broad query and there is no short,\u00a0 complete answer.<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[who won the 2014 bcs national\u00a0 championship game]<\/p><\/td><td width=\"192\"><p>\u00a0[who is going to win the bcs\u00a0 national championship game]<\/p><\/td><td width=\"336\"><p>\u00a0The <strong>\u00a0Know <\/strong>\u00a0query asks for an opinion and there is no\u00a0 definitive answer.<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[what is starbucks stock price]<\/p><\/td><td width=\"192\"><p>\u00a0[should i invest in starbucks stock]<\/p><\/td><td width=\"336\"><p>\u00a0Even though the <strong>\u00a0Know <\/strong>\u00a0query is theoretically a yes\/no\u00a0 question, there is not a single answer that everyone would\u00a0 agree on.<\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0Know Simple Query <\/strong><\/p><\/td><td width=\"192\"><p><strong>\u00a0Know Query <\/strong><\/p><\/td><td width=\"336\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[weather]<\/p><\/td><td width=\"192\"><p>\u00a0[how do people predict the\u00a0 weather]<\/p><\/td><td width=\"336\"><p>\u00a0The query [weather] may seem like a broad information\u00a0 query, but most people likely have a fairly simple\u00a0 informational need: to find the current or upcoming\u00a0 temperature, and the chance of local weather events such as\u00a0 rain or snow.\u00a0 Therefore, consider queries like [weather],\u00a0 [weather today], [weather tomorrow], [weather this week] to\u00a0 be <strong>\u00a0Know Simple <\/strong>\u00a0queries.<\/p><p>\u00a0In contrast, the Know query is a broad information query and\u00a0 different users may be looking for different things.<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[what is a bowl cut]<\/p><\/td><td width=\"192\"><p>\u00a0[hair styles for men with round\u00a0 faces]<\/p><\/td><td width=\"336\"><p>\u00a0Users who issue the <strong>\u00a0Know <\/strong>\u00a0query are likely seeking\u00a0 inspiration for a new hair style.\u00a0 There is no definitive right\u00a0 answer for this query.<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[what is the social security\u00a0 retirement age]<\/p><\/td><td width=\"192\"><p>\u00a0[retirement planning]<\/p><\/td><td width=\"336\"><p>\u00a0The <strong>\u00a0Know <\/strong>\u00a0query is about a complicated and situational topic.\u00a0 Many users would issue this query with the intent of broadly\u00a0 exploring the topic, and different users would be better\u00a0 served by different information.<\/p><\/td><\/tr><\/tbody><\/table><h4>\u00a012.7.2 Do Queries<\/h4><p>\u00a0The intent of a <strong>\u00a0Do <\/strong>\u00a0query is to accomplish a goal or engage in an activity.\u00a0 The goal or activity may be to download, to buy,\u00a0 to obtain, to be entertained by, or to interact with a website or app. <strong>\u00a0Do <\/strong>\u00a0queries may have a specific need to be\u00a0 immediately accomplished or they may be more open ended and involve browsing and subsequent searches to ultimately\u00a0 accomplish the goal.<\/p><p>\u00a0Note that the line between Do and Know queries is sometimes blurry, with some queries fitting into both categories. Don&#8217;t\u00a0 worry about strictly differentiating between these two categories.\u00a0 They&#8217;re given to illustrate some big-picture patterns in\u00a0 user intents, and many queries do not fit neatly into one and only one of these categories.<\/p><p>\u00a0Here are some examples of Do Queries.<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Query <\/strong><\/p><\/td><td width=\"528\"><p><strong>\u00a0Likely User Intent <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[get my GED online]<\/p><\/td><td width=\"528\"><p>\u00a0Obtain U.S. high school equivalency diploma online.<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[online personality test]<\/p><\/td><td width=\"528\"><p>\u00a0Take an online personality test.<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[what is my bmi?]<\/p><\/td><td width=\"528\"><p>\u00a0Calculate BMI (body mass index).<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[pay parking ticket]<\/p><\/td><td width=\"528\"><p>\u00a0Pay for a parking ticket.<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[watch stranger things]<\/p><\/td><td width=\"528\"><p>\u00a0Watch the TV show \u201cStranger Things\u201d.<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[shape of you video]<\/p><\/td><td width=\"528\"><p>\u00a0Watch the music video for the song \u201cShape of You\u201d by Ed Sheeran<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[music videos]<\/p><\/td><td width=\"528\"><p>\u00a0The user did not ask for a specific music video, but this query still has a likely Do intent because\u00a0 the user most likely issued the query with the intent of watching at least one music video after\u00a0 browsing options in the search results.<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[small bathroom organization\u00a0 ideas]<\/p><\/td><td width=\"528\"><p>\u00a0Browse the web for ideas on ways to organize a small bathroom<\/p><p>\u00a0Note: This is an open-ended Do query where different kinds of content could be helpful.\u00a0 Some\u00a0 users may want to browse images and video to find visual inspiration, some may want to read\u00a0 how-to guides, and others may be interested in both.<\/p><\/td><\/tr><\/tbody><\/table><h4>\u00a012.7.3 Website Queries<\/h4><p>\u00a0The intent of a <strong>\u00a0Website <\/strong>\u00a0query is to locate a specific website or webpage that users have requested.\u00a0 This single webpage\u00a0 is called the <strong>\u00a0target <\/strong>\u00a0of the query.<\/p><p>\u00a0One type of <strong>\u00a0Website <\/strong>\u00a0query is a URL Query, which can be:<\/p><ul><li>Exact, perfectly-formed, working URLs, such as [http:\/\/www.ibm.com] or [www.ibm.com] or [ibm.com].<\/li><li>Imperfect URL queries: Queries that look like URL queries, but are not \u201cworking URLs\u201d. These URLs do not load\u00a0 if you type or paste them into your browser address bar.\u00a0 Even so, we believe users have a specific page in mind.<\/li><\/ul><p>\u00a0Here are some examples.<\/p><table width=\"720\"><tbody><tr><td width=\"288\"><p><strong>\u00a0Query <\/strong><\/p><\/td><td width=\"432\"><p><strong>\u00a0Likely User Intent <\/strong><\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0[reddit login]<\/p><\/td><td width=\"432\"><p>\u00a0View the login page for Reddit.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0[tiktok]<\/p><\/td><td width=\"432\"><p>\u00a0View the TikTok website.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0[yahoo mail]<\/p><\/td><td width=\"432\"><p>\u00a0View the Yahoo Mail website.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0[walmart.com]<\/p><\/td><td width=\"432\"><p>\u00a0View the Walmart website.<\/p><\/td><\/tr><tr><td width=\"288\"><p>\u00a0[feathermobility.com feather 13.5 lbs. wheelchair]<\/p><\/td><td width=\"432\"><p>\u00a0View the Feather 13.5 lbs. wheelchair product page on the Feather Chair\u00a0 website.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><p>\u00a0<\/p><h4>\u00a012.7.4 Visit-in-Person Queries and User Location<\/h4><p>\u00a0People use search engines to look for <strong>\u00a0Visit-in-Person <\/strong>\u00a0information, such as finding nearby coffee shops, gas stations,\u00a0 ATMs, restaurants, etc.<\/p><p>\u00a0Some queries clearly \u201cask\u201d for nearby information or nearby results (e.g., businesses, organizations, other nearby places).<\/p><p>\u00a0Some queries are not asking for nearby information or nearby results.\u00a0 Here are some examples.<\/p><table width=\"724\"><tbody><tr><td width=\"362\"><p><strong>\u00a0Queries with Visit-in-Person Intent <\/strong><\/p><\/td><td width=\"362\"><p><strong>\u00a0Query with Non-Visit-in-Person Intent <\/strong><\/p><\/td><\/tr><tr><td width=\"362\"><p>p \u00e9 \u201cI want to find a car repair\u00a0 shop.\u201d<\/p><p>\u00a0Query: [car repair shop]<\/p><p>\u00a0Locale: English (US)<\/p><\/td><td width=\"362\"><p>p \u00e9 \u201cHow tall is Mount Everest?\u201d<\/p><p>\u00a0Query: [how tall is mt everest]<\/p><p>\u00a0Locale: English (US)<\/p><\/td><\/tr><tr><td width=\"362\"><p>p \u00e9 \u201cI need to find a gas\u00a0 station right away!\u201d<\/p><p>\u00a0Query: [gas stations]<\/p><p>\u00a0Locale: English (US)<\/p><\/td><td width=\"362\"><p>p \u00e9 \u201cI would like to take an IQ\u00a0 test online.\u201d<\/p><p>\u00a0Query: [iq test]<\/p><p>\u00a0Locale: English (US)<\/p><\/td><\/tr><tr><td width=\"362\"><p><strong>\u00a0More examples<\/strong> : [pizza], [yoga class], [grocery stores], [movie\u00a0 showtimes], [car repair], [dentists], [bank of america atm\u00a0 locations], [library near me]<\/p><\/td><td width=\"362\"><p><strong>\u00a0More examples<\/strong> : [boston red sox], [scrabble cheat], [definition of\u00a0 sedentary], [aapl], [beyonce], [minecraft], [small dog breeds],\u00a0 [dance videos], [ \u00a0oscars \u00a0], [silly jokes], [bank of america login]<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0And some queries could go either way.\u00a0 Some users may want nearby results and others may not.<\/p><p>p \u00e9 \u201cI want to go to a p \u00e9 \u201cI want to shop online\u00a0 Walmart near me.\u201d\u00a0 on the Walmart website\u201d<\/p><p>\u00a0Query: [walmart]\u00a0 Query: [walmart]<\/p><p>\u00a0Locale: English (US)\u00a0 Locale: English (US)<\/p><p>\u00a0Here are some examples of queries with both visit-in-person and non-visit-in-person intent:<\/p><ul><li>[hotels]<\/li><li>[post office]<\/li><li>[h&amp;m]<\/li><li>[library]<\/li><li>[bank of america] \u00a0\u00a0\u00a0\u00a0 \u00a0[the gap]<\/li><\/ul><p>\u00a0Sometimes, the user location can change our understanding of the query.\u00a0 For users close to Austin, Texas, the query\u00a0 [verbena] could have two different interpretations: a popular restaurant named Verbena or the plant verbena.<\/p><p>p \u00e9 \u201cWhat is the address p \u00e9 \u201cI want to learn more\u00a0 of Verbena?\u201d\u00a0 about the plant verbena.\u201d<\/p><p>\u00a0Query: [verbena]\u00a0 Query: [verbena]<\/p><p>\u00a0Locale: English (US)\u00a0 Locale: English (US)<\/p><p>\u00a0User Location: \u00a0Austin,TX \u00a0User Location: \u00a0Austin, TX<\/p><p>\u00a0In most other user locations, there is no restaurant (or anything else) named Verbena and there is just one interpretation\u00a0 of the query [verbena]: the plant.\u00a0 The Austin restaurant is not well-known outside of Austin, TX.<\/p><p>p \u00e9 \u201cI want to learn more about\u00a0 the plant verbena.\u201d<\/p><p>\u00a0Query: [verbena]<\/p><p>\u00a0Locale: English (US)<\/p><p>\u00a0User Location: \u00a0Flint, MI<\/p><p>\u00a0Use your common sense when thinking about queries and whether they have possible visit-in-person intent.<\/p><h4>\u00a012.7.5 Queries with Multiple User Intents<\/h4><p>\u00a0Many queries have more than one likely user intent.\u00a0 Please use your judgment when determining if a particular intent is\u00a0 reasonable for queries with multiple intents.\u00a0 Because so many people search for so many things, err on the side of\u00a0 considering interpretations and intents to be reasonable and doing query research as needed.<\/p><table width=\"720\"><tbody><tr><td width=\"88\"><p><strong>\u00a0Query <\/strong><\/p><\/td><td width=\"323\"><p><strong>\u00a0Examples of Reasonable User Intent <\/strong><\/p><\/td><td width=\"309\"><p><strong>\u00a0Examples of Unlikely User Intent <\/strong><\/p><\/td><\/tr><tr><td width=\"88\"><p>\u00a0[harvard]<\/p><\/td><td width=\"323\"><p>\u00a0Depending on the user need and location, users may want\u00a0 to visit the official homepage (<strong> Website<\/strong> ), get directions\u00a0 (<strong> Visit-in-Person<\/strong> ), or learn more information about the\u00a0 school such as the application process or history, see\u00a0 recent news, or updates on sporting events (<strong> Know<\/strong> ).<\/p><\/td><td width=\"309\"><p>\u00a0This query is very broad.\u00a0 Different people may be\u00a0 looking for different things.\u00a0 However, it&#8217;s fairly unlikely\u00a0 that someone is looking for a one specific Harvard\u00a0 course such as &#8220;The Science and Psychology of Music&#8221;\u00a0 for the broad query [harvard].<\/p><\/td><\/tr><tr><td width=\"88\"><p>\u00a0[walmart]<\/p><\/td><td width=\"323\"><p>\u00a0Users may\u00a0 want to go to a nearby Walmart<\/p><p>\u00a0(<strong> Visit-in-Person<\/strong> ) or view the homepage to shop online\u00a0 (<strong> Website<\/strong> ).\u00a0 Some users may want to learn more\u00a0 information about the company or see recent news, social\u00a0 media posts, etc (<strong> Know<\/strong> ).<\/p><\/td><td width=\"309\"><p>\u00a0This query is very broad.\u00a0 Different people may be\u00a0 looking for different things.\u00a0 However, it&#8217;s fairly unlikely\u00a0 that someone is looking for a news article on Walmart&#8217;s\u00a0 charitable donations from 2001 for the query [walmart].<\/p><\/td><\/tr><\/tbody><\/table><h3>\u00a012.8 \u00a0\u00a0 \u00a0Understanding Result Blocks<\/h3><p>\u00a0The following sections contain examples of different types of queries and results.<\/p><h4>\u00a012.8.1 Web Search Result Block Examples<\/h4><p>\u00a0Web Search Result Blocks typically have a title link, a URL and a \u201csnippet\u201d of text describing the page. For many queries,\u00a0 Web Search Result Blocks are the most helpful type of result.<\/p><table width=\"720\"><tbody><tr><td width=\"288\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"432\"><p><strong>\u00a0Web Search Result Block <\/strong><\/p><\/td><\/tr><tr><td width=\"288\"><p><strong>\u00a0Query: <\/strong>\u00a0[cuisinart food processor reviews]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0This is a <strong>\u00a0Know <\/strong>\u00a0query.\u00a0 The user\u00a0 wants to find recent reviews of Cuisinart food\u00a0 processors.<\/p><p><strong>\u00a0Result: <\/strong>\u00a0This is a Web Search Result Block\u00a0 that has a link to a landing page with Cuisinart\u00a0 reviews.<\/p><\/td><td width=\"432\">\u00a0<\/td><\/tr><tr><td width=\"288\"><p><strong>\u00a0Query: <\/strong>\u00a0[broadway tickets]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0This is a <strong>\u00a0Know <\/strong>\u00a0query or <strong>\u00a0Do <\/strong>\u00a0query.\u00a0 The user wants to search prices and\/or\u00a0 purchase tickets to a Broadway show in New\u00a0 York City.<\/p><\/td><td width=\"432\">\u00a0<\/td><\/tr><\/tbody><\/table><h4>\u00a012.8.2 Special Content Result Block Examples<\/h4><p>\u00a0Special Content Result Blocks (SCRBs) appear in the search results page, along with Web Search Result Blocks.<\/p><p>\u00a0Special Content Result Blocks are designed to show content directly to users on the search results page.\u00a0 From working\u00a0 calculators to playable videos to interactive weather information, these results help users immediately get information or\u00a0 content.\u00a0 Some SCRBs may also have links to landing pages.<\/p><p><strong>\u00a0Important<\/strong> : Please assume that any interactive features work and function properly. Some notes:<\/p><ul><li>All result blocks are \u201cscreenshots\u201d or images of search results with prominent links enabled. Unfortunately, a\u00a0 screenshot or image of an interactive result block will not function as it would for a real user.\u00a0 <strong>\u00a0For the purpose of\u00a0 rating, please assume that interactive result blocks do function as intended<\/strong> . Try to interact with the result\u00a0 block as some links, buttons, or other features may work.<\/li><li>There may be a delay between when the rating task is created and when you actually rate the block, causing some information in special content result blocks to be a few hours or even days out of date.\u00a0 Stock price or\u00a0 weather informational blocks are designed to give users extremely current and timely information.\u00a0 However, due\u00a0 to a delay in rating time, the information may no longer be accurate.\u00a0 Don\u2019t penalize a special content result block\u00a0 for being out of date.\u00a0 <strong>\u00a0Assume that the blocks show current information for users, unless instructed\u00a0 <\/strong><\/li><\/ul><table width=\"720\"><tbody><tr><td width=\"288\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"432\"><p><strong>\u00a0Special Content Result Block <\/strong><\/p><\/td><\/tr><tr><td width=\"288\"><p><strong>\u00a0Query: <\/strong>\u00a0[weather]<\/p><p><strong>\u00a0User Location: <\/strong>\u00a0Chicago, Illinois<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0This is a <strong>\u00a0Know Simple <\/strong>\u00a0query\u00a0 since users have a fairly simple informational\u00a0 need: find the current temperature and chance\u00a0 of rain or snow.\u00a0 The user wants to know the\u00a0 weather for the User Location.<\/p><p><strong>\u00a0Note: <\/strong>\u00a0Assume the block shows current\u00a0 information for users.<\/p><\/td><td width=\"432\">\u00a0<\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"288\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"432\"><p><strong>\u00a0Special Content Result Block <\/strong><\/p><\/td><\/tr><tr><td width=\"288\"><p><strong>\u00a0Query: <\/strong>\u00a0[emma stone movies]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0This is a <strong>\u00a0Know <\/strong>\u00a0query.\u00a0 The user\u00a0 wants to get information on movies with Emma\u00a0 Stone.<\/p><p><strong>\u00a0Result: <\/strong>\u00a0In this result block, users can<\/p><p>\u00a0immediately see some popular movies starring\u00a0 Emma Stone, with an option to click on the\u00a0 links to learn more about each movie.\u00a0 Users\u00a0 can also swipe to see a list of more movies.<\/p><\/td><td width=\"432\">\u00a0<\/td><\/tr><tr><td width=\"288\"><p><strong>\u00a0Query: <\/strong>\u00a0[calories in a banana]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0This is a <strong>\u00a0Know Simple <\/strong>\u00a0query.\u00a0 The user wants to find out how many calories\u00a0 are in a banana.<\/p><\/td><td width=\"432\">\u00a0<\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"288\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"432\"><p><strong>\u00a0Special Content Result Block <\/strong><\/p><\/td><\/tr><tr><td width=\"288\"><p><strong>\u00a0Query: <\/strong>\u00a0[NFL scores]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0This is a <strong>\u00a0Know <\/strong>\u00a0query.\u00a0 The user\u00a0 wants to find the most recent National Football\u00a0 League scores.<\/p><\/td><td width=\"432\">\u00a0<\/td><\/tr><tr><td width=\"288\"><p><strong>\u00a0Query: <\/strong>\u00a0[coldplay fix you video]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0This is a <strong>\u00a0Do <\/strong>\u00a0query.\u00a0 The user\u00a0 wants to watch the music video for the song\u00a0 \u201cFix You\u201d by Coldplay.<\/p><p><strong>\u00a0Result: <\/strong>\u00a0By clicking on this result block, users\u00a0 can play the music video for the song, learn\u00a0 more about the artist\/album, etc.<\/p><\/td><td width=\"432\">\u00a0<\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"288\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"432\"><p><strong>\u00a0Special Content Result Block <\/strong><\/p><\/td><\/tr><tr><td width=\"288\"><p><strong>\u00a0Query: <\/strong>\u00a0[what is the tallest tree]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0This is a <strong>\u00a0Know\u00a0 Simple <\/strong>\u00a0query.\u00a0 The user wants to know what type of tree is\u00a0 the tallest.<\/p><\/td><td width=\"432\">\u00a0<\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><p>\u00a0<\/p><h1>\u00a0Part 3: Needs Met Rating Guideline<\/h1><h2>\u00a013.0\u00a0 Rating Using the Needs Met Scale<\/h2><p>\u00a0There\u00a0 are\u00a0 many\u00a0 different\u00a0 kinds\u00a0 of\u00a0 queries\u00a0 and\u00a0 results,\u00a0 but\u00a0 the\u00a0 process\u00a0 of\u00a0 rating\u00a0 is\u00a0 the\u00a0 same: <strong>\u00a0Needs\u00a0 Met\u00a0 rating\u00a0 tasks\u00a0 ask\u00a0 you to focus on user needs and think about how helpful and satisfying the result is for the users<\/strong> .<\/p><p>\u00a0This is what the Needs Met rating slider looks like:<\/p><table width=\"720\"><tbody><tr><td width=\"158\"><p><strong>\u00a0Rating <\/strong><\/p><\/td><td width=\"562\"><p><strong>\u00a0Description <\/strong><\/p><\/td><\/tr><tr><td width=\"158\"><p><strong>\u00a0Fully Meets (FullyM) <\/strong><\/p><\/td><td width=\"562\"><p>\u00a0A special rating category, which only applies to queries with clear intent to find one specific\u00a0 result and the corresponding specific result the user is looking for.<\/p><\/td><\/tr><tr><td width=\"158\"><p><strong>\u00a0Highly Meets (HM) <\/strong><\/p><\/td><td width=\"562\"><p>\u00a0A very helpful result for any dominant, common or reasonable minor query interpretation\/user\u00a0 intent.<\/p><\/td><\/tr><tr><td width=\"158\"><p><strong>\u00a0Moderately Meets (MM) <\/strong><\/p><\/td><td width=\"562\"><p>\u00a0A helpful result for any \u00a0dominant, common or reasonable minor query interpretation\/user\u00a0 intent .<\/p><\/td><\/tr><tr><td width=\"158\"><p><strong>\u00a0Slightly Meets (SM) <\/strong><\/p><\/td><td width=\"562\"><p>\u00a0A less helpful result for a dominant, common or reasonable minor interpretation\/user intent\u00a0 OR a helpful result for an unlikely minor query interpretation\/user intent.<\/p><\/td><\/tr><tr><td width=\"158\"><p><strong>\u00a0Fails to Meet (FailsM) <\/strong><\/p><\/td><td width=\"562\"><p>\u00a0A result that completely fails to meet the needs of all or almost all users.\u00a0\u00a0 For example, the\u00a0 result may be off-topic for the query or address a no chance interpretation of the query.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0Use\u00a0 in-between\u00a0 ratings\u00a0 if\u00a0 you\u00a0 think\u00a0 the\u00a0 rating\u00a0 of\u00a0 a\u00a0 result\u00a0 falls\u00a0 between\u00a0 two\u00a0 labels.\u00a0 You\u00a0 can\u00a0 either\u00a0 drag\u00a0 the\u00a0 slider\u00a0 or\u00a0 click\u00a0 on\u00a0 the point that you want the slider to land on.<\/p><h3>\u00a013.1 \u00a0\u00a0 \u00a0Rating Result Blocks: Block Content and Landing Pages<\/h3><p>\u00a0For Needs Met rating, you will assign a rating to each result.\u00a0 Each result includes the content inside the result block and\u00a0 landing pages associated with the result.\u00a0\u00a0<\/p><p>\u00a0Which part of the result do you rate?\u00a0 If a rating task specifically asks you to rate the Landing Page Needs Met or the\u00a0 Block Content Needs Met of each result, then you should follow the guidance in <u>\u00a0Section 13.1.1<\/u> .\u00a0 Unless these specific\u00a0 versions of Needs Met ratings are requested, you should follow the guidance below:<\/p><table width=\"720\"><tbody><tr><td width=\"216\"><p><strong>\u00a0Type of Block <\/strong><\/p><\/td><td width=\"504\"><p><strong>\u00a0What to Rate <\/strong><\/p><\/td><\/tr><tr><td width=\"216\"><p><strong>\u00a0Special Content Result Block\u00a0 (SCRB) <\/strong><\/p><p>\u00a0Note: Assume that interactive\u00a0 result blocks function as intended.\u00a0 Try to interact with the result block\u00a0 as some links, buttons, or other\u00a0 features in your rating task may\u00a0 work.<\/p><\/td><td width=\"504\"><p>\u00a0The content inside this type of block should always play a large role in your rating.\u00a0\u00a0<\/p><p>\u00a0Some Special Content Result Blocks may have links to landing pages.\u00a0 In these\u00a0 cases, think about whether a user would click on the link in order to satisfy their\u00a0 user need.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 If most users would not click, rate the Special Content Result Block based\u00a0 on the block content alone.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 If some or many users would click, you may consider the helpfulness of the\u00a0 landing page(s) in addition to the content in the block.\u00a0 In this case, <em>\u00a0both <\/em>\u00a0need to be helpful to justify a high rating.<\/p><\/td><\/tr><tr><td width=\"216\"><p><strong>\u00a0Web Search Result Block <\/strong><\/p><\/td><td width=\"504\"><p>\u00a0A click is required, and you should evaluate the landing page to assign a rating.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><p>\u00a0<\/p><p>\u00a0For example, think about the query [what does love mean].<\/p><table width=\"720\"><tbody><tr><td width=\"216\"><p><strong>\u00a0Result Block <\/strong><\/p><\/td><td width=\"252\"><p><strong>\u00a0Query: [what does love mean] <\/strong><\/p><\/td><td width=\"252\"><p><strong>\u00a0Rating <\/strong><\/p><\/td><\/tr><tr><td width=\"216\"><p><strong>\u00a0Special Content Result Block <\/strong><\/p><\/td><td width=\"252\">\u00a0<\/td><td width=\"252\"><p>\u00a0Most users would probably not click on\u00a0 the Special Content Result Block,\u00a0 because the block contains a large\u00a0 amount of helpful content and has no\u00a0 obvious landing page link associated\u00a0 with it.<\/p><p>\u00a0Therefore, base your rating on the\u00a0 content inside the block itself.<\/p><\/td><\/tr><tr><td width=\"216\"><p><strong>\u00a0Web Search Result Block <\/strong><\/p><\/td><td width=\"252\">\u00a0<\/td><td width=\"252\"><p>\u00a0In this case, users would have to click on\u00a0 the web search result in order to get an\u00a0 answer to the question.<\/p><p>\u00a0Therefore, base your rating on the\u00a0 content of the landing page.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0Here are some examples of Special Content Result Blocks where the block should be rated primarily on the content inside\u00a0 the block itself.\u00a0 As always, please use your judgment.<\/p><p>\u00a0Note: The guidance in this section specifically applies to Needs Met ratings.\u00a0 For Special Content Result Blocks that have\u00a0 landing pages, you may or may not also be asked to provide PQ ratings.\u00a0 In these cases, your PQ rating should always be\u00a0 based on the landing page.\u00a0 Please refer to <u>\u00a0Section 14.0<\/u> \u00a0for more about the relationship between Needs Met and Page\u00a0 Quality ratings.<\/p><h4>\u00a013.1.1\u00a0 Landing Page Needs Met Ratings and Block Content Needs Met Ratings<\/h4><p>\u00a0In most cases, you should follow the instructions above when assigning Needs Met ratings.\u00a0 In some cases, though, a\u00a0 rating task may include special instructions that ask you to assign <strong>\u00a0Landing Page Needs Met <\/strong>\u00a0or <strong>\u00a0Block Content Needs\u00a0 Met <\/strong>\u00a0ratings.\u00a0 In these cases, follow the instructions below:<\/p><table width=\"720\"><tbody><tr><td width=\"216\"><p><strong>\u00a0Type of Needs Met Rating <\/strong><\/p><\/td><td width=\"504\"><p><strong>\u00a0What to Rate <\/strong><\/p><\/td><\/tr><tr><td width=\"216\"><p><strong>\u00a0Landing Page Needs Met <\/strong><\/p><\/td><td width=\"504\"><p>\u00a0Landing Page Needs Met ratings should be based <strong>\u00a0exclusively <\/strong>\u00a0on the landing\u00a0 page(s) links in the result block.\u00a0 This applies to both SCRBs and Web Search\u00a0 Result Blocks.\u00a0 The content that appears inside the result block should <strong>\u00a0not <\/strong>\u00a0factor\u00a0 into Landing Page Needs Met ratings.<\/p><\/td><\/tr><tr><td width=\"216\"><p><strong>\u00a0Block Content Needs Met <\/strong><\/p><\/td><td width=\"504\"><p>\u00a0Block Content Needs Met ratings should be based <strong>\u00a0exclusively <\/strong>\u00a0on the content\u00a0 inside the result block.\u00a0 This applies to both SCRBs and Web Search Result Blocks.\u00a0 Do <strong>\u00a0not <\/strong>\u00a0click through to any landing pages when rating Block Content Needs Met;\u00a0 landing page content should <strong>\u00a0not <\/strong>\u00a0factor into Block Content Needs Met ratings.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 For Web Search Result Blocks, only consider the extent to which the page\u00a0 title, snippet, and any visual content within the block would directly address\u00a0 user need.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 For SCRBs, only consider the extent to which the content within the block\u00a0 would directly address user need.<\/p><\/td><\/tr><tr><td width=\"216\"><p><strong>\u00a0Needs Met <\/strong><\/p><\/td><td width=\"504\"><p>\u00a0Follow the instructions in <u>\u00a0Section 13.1<\/u> \u00a0for standard Needs Met ratings.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><p>\u00a0<\/p><h3>\u00a013.2 \u00a0\u00a0 \u00a0Fully Meets (FullyM)<\/h3><p><strong>\u00a0Fully Meets <\/strong>\u00a0is a special rating category which only applies when all of the following are true:<\/p><ul><li>The query interpretation and user intent is specific, clear, and unambiguous.<\/li><li>There is a specific website, a specific webpage, a specific know-simple fact or other specific result that all or almost all users in the rating locale and user location are looking for.<\/li><li>All or almost all users in the rating locale and user location would be completely satisfied by the result.<\/li><\/ul><p>\u00a0Most queries cannot have a Fully Meets result.\u00a0 Most queries do not specify a single website or webpage.\u00a0 Most queries\u00a0 are not specific enough to have a single, know-simple fact as a comprehensive answer.\u00a0 For most queries, different\u00a0 people may want different types of results.\u00a0 For many queries, a single user may need to see many different results.<\/p><p>\u00a0You will need to use your judgment to decide whether a result block can <strong>\u00a0Fully Meet <\/strong>\u00a0the user need.\u00a0 Here are some\u00a0 scenarios when the <strong>\u00a0Fully Meets <\/strong>\u00a0rating is appropriate:<\/p><ul><li>The user is clearly looking for a specific webpage or website and the result block with the specific webpage or website <strong>\u00a0Fully Meets <\/strong>\u00a0the user\u2019s need.<\/li><li>All or almost all users in the rating locale or user location who search for this query would be looking for the same, specific fact or piece of information.\u00a0 The result block provides the information thoroughly, accurately, and clearly,\u00a0 and is from a trustworthy source acceptable for all or almost all users.\u00a0 Before using the <strong>\u00a0Fully Meets <\/strong>\u00a0rating for\u00a0 queries seeking a very specific fact or piece of information, you must check for accuracy and confirm that the\u00a0 information is supported by expert consensus where such consensus exists.<\/li><\/ul><p>\u00a0Be conservative when using the <strong>\u00a0Fully Meets <\/strong>\u00a0rating.\u00a0 Even queries that seem to have a single right &#8220;answer&#8221; may benefit\u00a0 from more perspectives to satisfy all or almost all users.\u00a0 When in doubt, use a lower rating.<\/p><p>\u00a0Note: If a result block is very close to being fully satisfying, but the block alone may not be sufficient in order to fully satisfy\u00a0 all or almost all users, a rating of <strong>\u00a0Highly Meets <\/strong>\u00a0or <strong>\u00a0Highly Meets+ <\/strong>\u00a0may be appropriate.<\/p><h4>\u00a013.2.1 Examples of Fully Meets (FullyM) Result Blocks<\/h4><table width=\"720\"><tbody><tr><td width=\"168\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"184\"><p><strong>\u00a0Result <\/strong><\/p><\/td><td width=\"184\"><p><strong>\u00a0Rating <\/strong><\/p><\/td><td width=\"184\"><p><strong>\u00a0Fully Meets Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"168\"><p><strong>\u00a0Query: <\/strong>\u00a0[amazon]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Go to the\u00a0 Amazon website.<\/p><\/td><td width=\"184\">\u00a0<\/td><td width=\"184\">\u00a0<\/td><td width=\"184\"><p>\u00a0The query has clear intent to go\u00a0 to the amazon.com website.\u00a0 While there may be other\u00a0 interpretations for the query, the\u00a0 dominant one is by far the\u00a0 website.<\/p><\/td><\/tr><tr><td width=\"168\"><p><strong>\u00a0Query<\/strong> : [target website]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Go to the Target\u00a0 website.<\/p><\/td><td width=\"184\">\u00a0<\/td><td width=\"184\">\u00a0<\/td><td width=\"184\"><p>\u00a0The query has clear intent to go\u00a0 to target.com.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"168\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td colspan=\"2\" width=\"183\"><p><strong>\u00a0Result <\/strong><\/p><\/td><td width=\"185\"><p><strong>\u00a0Rating <\/strong><\/p><\/td><td width=\"184\"><p><strong>\u00a0Fully Meets Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"168\"><p><strong>\u00a0Query: <\/strong>\u00a0[titanic imdb]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Go to the IMDb\u00a0 page for Titanic.<\/p><\/td><td colspan=\"2\" width=\"183\">\u00a0<\/td><td width=\"185\">\u00a0<\/td><td width=\"184\"><p>\u00a0The query has clear intent to go\u00a0 to the IMDb page for Titanic.<\/p><\/td><\/tr><tr><td width=\"168\"><p><strong>\u00a0Query: <\/strong>\u00a0[www.netflix.coom]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Go to the\u00a0 streaming website, Netflix.<\/p><\/td><td colspan=\"2\" width=\"183\">\u00a0<\/td><td width=\"185\">\u00a0<\/td><td width=\"184\"><p>\u00a0Even though this is an imperfect\u00a0 URL query, it\u2019s clear the user\u00a0 wants to go to the Netflix\u00a0 website.<\/p><\/td><\/tr><tr><td width=\"168\"><p><strong>\u00a0Query: <\/strong>\u00a0[cnn health]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Go to the Health\u00a0 section of cnn.com.<\/p><\/td><td colspan=\"2\" width=\"183\">\u00a0<\/td><td width=\"185\">\u00a0<\/td><td width=\"184\"><p>\u00a0The query has clear intent to go\u00a0 to the Health section of the\u00a0 cnn.com webpage.<\/p><\/td><\/tr><tr><td width=\"168\"><p><strong>\u00a0Query: <\/strong>\u00a0[cnn]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Go to the CNN\u00a0 website.<\/p><\/td><td colspan=\"2\" width=\"183\">\u00a0<\/td><td width=\"185\">\u00a0<\/td><td width=\"184\"><p>\u00a0The query has clear intent to\u00a0 access CNN news and content.\u00a0 The website has the content the\u00a0 user is searching for, and fully\u00a0 satisfies the user intent.<\/p><\/td><\/tr><tr><td width=\"168\"><p><strong>\u00a0Query: <\/strong>\u00a0[lebron james stats\u00a0 basketball- reference.com]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Go to the player\u00a0 statistics page for LeBron<\/p><p>\u00a0James on a specific website.<\/p><\/td><td colspan=\"2\" width=\"183\">\u00a0<\/td><td width=\"185\">\u00a0<\/td><td width=\"184\"><p>\u00a0The query has clear intent to go\u00a0 to the player statistics page for\u00a0 LeBron James on a specific\u00a0 website,\u00a0 basketball-reference.com.<\/p><\/td><\/tr><tr><td rowspan=\"3\" width=\"168\"><p><strong>\u00a0Query: <\/strong>\u00a0[chef chu phone\u00a0 number]<\/p><p><strong>\u00a0User Location: <\/strong>\u00a0Los Altos,\u00a0 California<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find the phone\u00a0 number for the restaurant\u00a0 called Chef Chu\u2019s.<\/p><\/td><td colspan=\"2\" width=\"183\"><p>\u00a0<\/p><\/td><td rowspan=\"3\" width=\"185\">\u00a0<\/td><td rowspan=\"3\" width=\"184\"><p>\u00a0Chef Chu\u2019s is a Chinese\u00a0 restaurant located in the user\u00a0 location.\u00a0 This result block\u00a0 shows the correct phone\u00a0 number with the option to call\u00a0 the number directly on the\u00a0 device\u2014it <strong>\u00a0Fully Meets <\/strong>\u00a0the user\u00a0 intent.<\/p><p><strong>\u00a0Note: <\/strong>\u00a0You must check for\u00a0 accuracy before using the <strong>\u00a0Fully\u00a0 Meets <\/strong>\u00a0rating.\u00a0 You can verify\u00a0 that the phone number is correct\u00a0 by checking Chef Chu&#8217;s official\u00a0 website.<\/p><\/td><\/tr><tr><td rowspan=\"2\" width=\"7\"><p>\u00a0<\/p><\/td><td width=\"176\">\u00a0<\/td><\/tr><tr><td width=\"176\"><p>\u00a0<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"168\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"184\"><p><strong>\u00a0Result <\/strong><\/p><\/td><td width=\"184\"><p><strong>\u00a0Rating <\/strong><\/p><\/td><td width=\"184\"><p><strong>\u00a0Fully Meets Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"168\"><p><strong>\u00a0Query: <\/strong>\u00a0[chevron at shoreline\u00a0 and middlefield]<\/p><p><strong>\u00a0User Location: <\/strong>\u00a0Mountain\u00a0 View, California<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find the specific\u00a0 gas station specified by the\u00a0 user in order to visit the\u00a0 location in person.<\/p><\/td><td width=\"184\">\u00a0<\/td><td width=\"184\">\u00a0<\/td><td width=\"184\"><p>\u00a0The intent is to visit the specific\u00a0 gas station specified by the\u00a0 user.\u00a0 This result block is for the\u00a0 specified Chevron location, with\u00a0 information to visit this location\u00a0 in person.<\/p><\/td><\/tr><tr><td width=\"168\"><p><strong>\u00a0Query: <\/strong>\u00a0[1600 pennsylvania\u00a0 ave washington dc]<\/p><p><strong>\u00a0User Location: <\/strong>\u00a0Bakersville,\u00a0 California<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find a map,\u00a0 directions, information about\u00a0 what is located at this\u00a0 address, etc.<\/p><\/td><td width=\"184\">\u00a0<\/td><td width=\"184\">\u00a0<\/td><td width=\"184\"><p>\u00a0This block contains a map with\u00a0 the queried address, link to get\u00a0 directions, and specifies the\u00a0 landmark at the well-known\u00a0 address on the map (\u201cThe White\u00a0 House\u201d).<\/p><p>\u00a0It\u2019s not unusual to search for an\u00a0 address (or business) that is far\u00a0 from the user location.\u00a0 Here,\u00a0 the user has explicitly asked for\u00a0 a specific address in a far away\u00a0 place, and this result is very\u00a0 satisfying.\u00a0 For a query this\u00a0 specific, the user location does\u00a0 not change the rating.<\/p><p><strong>\u00a0Note: <\/strong>\u00a0A range is included\u00a0 because some users would be<\/p><p>\u00a0fully satisfied with this result,\u00a0 while some users would want\u00a0 more information (e.g., photos, a\u00a0 brief description).<\/p><\/td><\/tr><\/tbody><\/table><h4>13.2.2 Examples of Queries that Cannot Have Fully Meets Results<\/h4><p>\u00a0There are some queries that <em>\u00a0cannot <\/em>\u00a0have a <strong>\u00a0Fully Meets <\/strong>\u00a0result.\u00a0 Here are some examples.<\/p><table width=\"720\"><tbody><tr><td width=\"168\"><p><strong>\u00a0Type of Query <\/strong><\/p><\/td><td width=\"276\"><p><strong>\u00a0Example <\/strong><\/p><\/td><td width=\"276\"><p><strong>\u00a0No Fully Meets Result: Explanation <\/strong><\/p><\/td><\/tr><tr><td rowspan=\"2\" width=\"168\"><p>\u00a0Broad queries where no\u00a0 single result could fully\u00a0 satisfy all users<\/p><\/td><td width=\"276\"><p>\u00a0[knitting]<\/p><\/td><td width=\"276\"><p>\u00a0This is a broad informational query.\u00a0 Knitting\u00a0 is an activity anyone can do and that anyone\u00a0 can create a website for.\u00a0 Different users\u00a0 may want different types of content: videos,\u00a0 instructions, patterns, etc.\u00a0 There is no one\u00a0 official source for knitting information and no\u00a0 one result could satisfy most users.<\/p><p>\u00a0Therefore, no <strong>\u00a0Fully Meets <\/strong>\u00a0result is possible\u00a0 for this query.<\/p><\/td><\/tr><tr><td width=\"276\"><p>\u00a0Famous names<\/p><p>\u00a0e.g., [barack obama]<\/p><\/td><td width=\"276\"><p>\u00a0This is a broad informational query and it is\u00a0 impossible to know exactly what the user is\u00a0 looking for.<\/p><\/td><\/tr><tr><td rowspan=\"2\" width=\"168\"><p>\u00a0Ambiguous queries\u00a0 without a clear user intent\u00a0 or dominant interpretation<\/p><\/td><td width=\"276\"><p>\u00a0[ada]<\/p><\/td><td width=\"276\"><p>\u00a0There is no dominant interpretation for this\u00a0 query.\u00a0 The following entities are all common\u00a0 interpretations: Americans with Disabilities\u00a0 Act, American Dental Association, and\u00a0 American Diabetes Association.\u00a0 While each\u00a0 interpretation has an official homepage,\u00a0 none is <strong>\u00a0Fully Meets <\/strong>\u00a0since there is no\u00a0 dominant interpretation.<\/p><\/td><\/tr><tr><td width=\"276\"><p>\u00a0Non-famous people names<\/p><p>\u00a0e.g., [sam wen]<\/p><\/td><td width=\"276\"><p>\u00a0Queries for people\u2019s names can be tricky.<\/p><p>Many or most people queries do not have a\u00a0 dominant interpretation.\u00a0 Even unusual\u00a0 sounding name queries may not have a\u00a0 dominant interpretation.\u00a0 For example, the\u00a0 queries [sam wen], [tran nguyen], and [david\u00a0 mease] can have no <strong>\u00a0Fully Meets <\/strong>\u00a0result\u00a0 because there are multiple people with each\u00a0 of these names, and it is not clear that most\u00a0 users are looking for any one particular\u00a0 individual.<\/p><\/td><\/tr><\/tbody><\/table><h3>\u00a013.3 \u00a0\u00a0 \u00a0Highly Meets (HM)<\/h3><p>\u00a0A rating of <strong>\u00a0Highly Meets <\/strong>\u00a0is assigned to very helpful results for any dominant, common, or reasonable minor interpretation\u00a0 or user intent of the query.<\/p><p><strong>\u00a0Highly Meets <\/strong>\u00a0results are highly satisfying and a good \u201cfit\u201d for reasonable interpretations and intents.\u00a0\u00a0 In addition, they\u00a0 often have some of the following characteristics (depending on the query):<\/p><ul><li>Entertaining or enjoyable for queries with a reasonable entertainment intent<\/li><li>Representative of the opinions, perspectives and experience of real people for queries with no single right answer \u00a0\u00a0\u00a0 \u00a0For informational queries, very helpful results that, for example:<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u25cb \u00a0 \u00a0Are easy to understand the content, e.g., helpful images or videos, an easy to understand summary<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u25cb \u00a0 \u00a0Provide in-depth or insightful content, e.g., a deep dive explanation, an expert analysis<\/p><ul><li>For queries that benefit from recently created content, fresh results that provide up-to-date content on \u201cwhat everyone is talking about right now\u201d e.g., breaking news on a topic or the latest viral video or a hot new fashion\u00a0 trend<\/li><\/ul><p><strong>\u00a0Highly Meets <\/strong>\u00a0results may be any type of content: articles, short form or long form video, images, social media posts,\u00a0 forum discussions, etc.\u00a0 There is no length requirement for <strong>\u00a0Highly Meets <\/strong>\u00a0results.\u00a0 Sometimes what makes a result\u00a0 satisfying is that it is short and easy to understand.\u00a0 Other results may be very satisfying because of the depth and\u00a0 richness of content.\u00a0 For some queries, comprehensiveness may be critically important, such as queries about truly\u00a0 complex topics or YMYL queries for which a short answer could be misleading.<\/p><p>\u00a0Accuracy is required for <strong>\u00a0Highly Meets <\/strong>\u00a0informational results. <strong>\u00a0Highly Meets <\/strong>\u00a0information pages on YMYL topics must be\u00a0 accurate and trustworthy.\u00a0 <strong>\u00a0Highly Meets <\/strong>\u00a0medical and scientific information pages must represent well-established\u00a0 scientific\/medical consensus unless the user is clearly seeking an alternative viewpoint.<\/p><p>\u00a0A\u00a0 query\u00a0 can\u00a0 have\u00a0 many <strong>\u00a0Highly\u00a0 Meets <\/strong>\u00a0results.\u00a0 Search\u00a0 engines\u00a0 should\u00a0 strive\u00a0 to\u00a0 provide\u00a0 a\u00a0 diverse\u00a0 set\u00a0 of <strong>\u00a0Highly\u00a0 Meets <\/strong>\u00a0results\u00a0 from\u00a0 a\u00a0 variety\u00a0 of\u00a0 websites\u00a0 in\u00a0 a\u00a0 variety\u00a0 of\u00a0 content\u00a0 types\u00a0 from\u00a0 a\u00a0 variety\u00a0 of\u00a0 people\u00a0 and\u00a0 perspectives. T his\u00a0 is\u00a0 especially\u00a0 important\u00a0 for\u00a0 queries\u00a0 with\u00a0 no\u00a0 single,\u00a0 &#8220;right\u00a0 answer&#8221;,\u00a0 subjective\u00a0 queries,\u00a0 queries\u00a0 with\u00a0 multiple\u00a0 intents\u00a0 and\u00a0 interpretations,\u00a0 queries seeking opinions and perspectives, and queries simply looking to browse or explore the web.<\/p><p>\u00a0For most queries, <strong>\u00a0Highly Meets <\/strong>\u00a0is the highest possible rating a result can receive.\u00a0 Results rated <strong>\u00a0Highly Meets <\/strong>\u00a0represent\u00a0 the most helpful content available for a given query interpretation and user intent.\u00a0 Some queries have several <strong>\u00a0Highly\u00a0 Meets <\/strong>\u00a0results because there is a variety of very helpful content available on the internet that addresses reasonable query\u00a0 interpretations and user intents.\u00a0 Other queries may have no <strong>\u00a0Highly Meets <\/strong>\u00a0results at all because very helpful content\u00a0 doesn&#8217;t exist on the internet or search engines are unable to find it.\u00a0 The standard for <strong>\u00a0Highly Meets <\/strong>\u00a0is very high.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8577c6d elementor-widget elementor-widget-text-editor\" data-id=\"8577c6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>13.3.1 Examples of Highly Meets (HM) Result Blocks<\/h4><table width=\"718\"><tbody><tr><td width=\"154\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Result <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Rating <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Highly Meets Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[trader joes]<\/p><p><strong>\u00a0User Location: <\/strong>\u00a0Charlotte,\u00a0 North Carolina<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0There are\u00a0 two possible user intents:\u00a0 most users probably want\u00a0 to visit a nearby location or\u00a0 go to the website.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0This result shows a complete list\u00a0 of all three locations in the\u00a0 Charlotte area, with information\u00a0 that is very helpful for users who\u00a0 want to visit the store.<\/p><p><strong>\u00a0Note: <\/strong>\u00a0This result block is not<\/p><p>\u00a0Fully Meets because users who\u00a0 want to go to the website to see\u00a0 coupons, promotions, etc. would\u00a0 have to see additional results.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"718\"><tbody><tr><td width=\"154\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Result <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Rating <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Highly Meets Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[nearby coffee\u00a0 shops]<\/p><p><strong>\u00a0User Location: <\/strong><\/p><p>\u00a0Washington, D.C.<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find coffee\u00a0 shops near the user\u00a0 location.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0The intent is to find coffee shops\u00a0 near the specific user location,\u00a0 represented by the blue dot on\u00a0 the map.<\/p><p>\u00a0This result block has a very\u00a0 satisfying list of nearby, popular,\u00a0 and prominent options within a\u00a0 few miles of the specific location.\u00a0 This kind of block is especially\u00a0 helpful for users who want to visit\u00a0 the business in person.\u00a0 Note\u00a0 that these blocks are\u00a0 interactive\u2014clicking on a coffee\u00a0 shop will give options to call the\u00a0 business, get directions, read\u00a0 reviews, etc.<\/p><p><strong>\u00a0Note<\/strong> : This result is not Fully\u00a0 Meets\u2014 even though this a very\u00a0 helpful result block for users\u00a0 seeking nearby coffee shops, it is\u00a0 unlikely that every user would be\u00a0 fully satisfied with this specific list\u00a0 given the abundance of coffee\u00a0 shops near the user location.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[what country is\u00a0 mount fuji in]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find the\u00a0 country in which Mount\u00a0 Fuji is located.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0This is a specific <strong>\u00a0Know Simple <\/strong>\u00a0query.\u00a0 The LP for this web result\u00a0 provides the answer to the query\u00a0 along with a lot of information\u00a0 about the mountain.\u00a0 While the\u00a0 answer can also be found in the\u00a0 description of the web result, it is\u00a0 not displayed prominently.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[broadway tickets]<\/p><p><strong>\u00a0User Location: <\/strong>\u00a0New York,\u00a0 New York<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Research\u00a0 prices and\/or purchase\u00a0 tickets to a Broadway\u00a0 show.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0The LP for this web result offers\u00a0 many Broadway tickets for sale.<\/p><p>\u00a0This is a very helpful result.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"718\"><tbody><tr><td width=\"154\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Result <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Rating <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Highly Meets Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[kids backpacks]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Research\u00a0 prices and\/or purchase\u00a0 backpacks for kids.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0The LP for this web result offers\u00a0 many kids backpacks for sale.\u00a0 The company is well-known for\u00a0 manufacturing and selling high\u00a0 quality backpacks for kids of\u00a0 different ages.\u00a0 There is a lot of\u00a0 product information and many\u00a0 user reviews for each backpack,<\/p><p>\u00a0in addition to helpful filter\u00a0 options.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[poison ivy]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find pictures\u00a0 of poison ivy plants,\u00a0 information about how to\u00a0 treat poison ivy, etc.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0The LP for this web result\u00a0 provides a lot of helpful\u00a0 information about poison ivy.<\/p><p>\u00a0This is a very helpful result.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[michael jordan]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find\u00a0 information, news, images,\u00a0 etc. about Michael Jordan.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0The LP of this web result is a<\/p><p>\u00a0Wikipedia article about Michael\u00a0 Jordan. \u00a0This is a very helpful\u00a0 result.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query<\/strong> : [around the world\u00a0 tutorial soccer]<\/p><p><strong>\u00a0User Intent<\/strong> : Find a tutorial\u00a0 of how to do the &#8216;around\u00a0 the world&#8217; soccer trick<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0This result is a very helpful video\u00a0 tutorial demonstrating the move,\u00a0 with voiceover instructions and\u00a0 tips.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[trestle bridge]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0The user\u00a0 wants to understand what\u00a0 a trestle bridge is or learn\u00a0 more information about\u00a0 them (e.g., what it looks\u00a0 like, how they are built,\u00a0 types of materials,\u00a0 well-known examples,\u00a0 etc.).<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0Seeing images of trestle bridges\u00a0 is very helpful in understanding\u00a0 this type of bridge.\u00a0 In this case,\u00a0 \u201ca picture is worth a thousand\u00a0 words\u201d, meaning that a picture\u00a0 may be more helpful than a text\u00a0 description due to the unique\u00a0 design of the bridge.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"718\"><tbody><tr><td width=\"154\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Result <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Rating <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Highly Meets Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[jennifer aniston]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find images,\u00a0 recent news, information,\u00a0 etc. about Jennifer\u00a0 Aniston.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0This is a broad query for an\u00a0 actress.\u00a0 Different users may be\u00a0 looking for different things.<\/p><p>\u00a0This result shows recent news\u00a0 about Jennifer Aniston.\u00a0 The\u00a0 articles are timely (at the time\u00a0 this was written) and relatively\u00a0 interesting, and not just common\u00a0 everyday news about the\u00a0 actress.\u00a0 This is a very helpful\u00a0 result for a reasonable intent.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[mentos and coke\u00a0 death]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find accurate\u00a0 information about a rumor\u00a0 that a mixture of Mentos\u00a0 and Coca-Cola can cause\u00a0 death, which was spread\u00a0 on the Internet in 2006.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0This LP is on a well-known\u00a0 fact-checking and debunking\u00a0 website.\u00a0 The page calls this\u00a0 story &#8220;False&#8221;, then provides a\u00a0 credible explanation of how the\u00a0 authors came to that conclusion,\u00a0 including history of similar urban\u00a0 legends.\u00a0 This is a very helpful\u00a0 result.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[avatar the way of\u00a0 water movie review]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find reviews\u00a0 of the 2022 film <em>\u00a0Avatar: <\/em><\/p><p><em>\u00a0The Way of Water<\/em> .<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0This discussion post includes\u00a0 snippets of reviews for the\u00a0 queried film by various sources.\u00a0 Various participants have also\u00a0 added to the discussion by\u00a0 commenting on the post.\u00a0 This is\u00a0 a very helpful result.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[seattle,\u00a0 washington]<\/p><p><strong>\u00a0User Intent<\/strong> : Find\u00a0 information, news, maps,\u00a0 etc. related to Seattle,\u00a0 Washington.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0The result shows a map of\u00a0 Seattle, Washington and clicking\u00a0 on the map brings up a more\u00a0 detailed map.\u00a0 This is a very\u00a0 helpful result for a reasonable\u00a0 user intent.<\/p><\/td><\/tr><\/tbody><\/table><h3>\u00a013.4 \u00a0\u00a0 \u00a0Moderately Meets (MM)<\/h3><p>\u00a0A rating of <strong>\u00a0Moderately Meets <\/strong>\u00a0is assigned to helpful results for any reasonable interpretation or user intent of the query,\u00a0 including reasonable minor interpretations and intents.<\/p><p><strong>\u00a0Moderately Meets <\/strong>\u00a0results have fewer valuable attributes than <strong>\u00a0Highly Meets <\/strong>\u00a0results. <strong>\u00a0Moderately Meets <\/strong>\u00a0results should\u00a0 still \u201cfit\u201d the query, but they are less satisfying than Highly Meets results.\u00a0 For example:<\/p><ul><li>Moderately Meets results may be less representative of the opinions, perspectives and experience of real people for queries with no single right answer<\/li><li>For informational queries, Moderately Meets results might have content that is slightly harder to understand than Highly Meets results<\/li><li>Moderately Meets results may be a slightly out of date for queries that benefit from recently created content<\/li><\/ul><p>\u00a0A\u00a0 query\u00a0 can\u00a0 have\u00a0 many <strong>\u00a0Moderately\u00a0 Meets <\/strong>\u00a0results.\u00a0 Moderately\u00a0 Meets\u00a0 results\u00a0 exist\u00a0 in\u00a0 all\u00a0 formats\u00a0 (video,\u00a0 audio,\u00a0 text,\u00a0 image) and on many types of websites: professional websites, corporate websites, forums, social media, etc.<\/p><p><strong>\u00a0Moderately\u00a0 Meets <\/strong>\u00a0is\u00a0 an\u00a0 acceptable\u00a0 rating\u00a0 if\u00a0 you\u00a0 see\u00a0 aspects\u00a0 of\u00a0 the\u00a0 result\u00a0 that\u00a0 are <strong>\u00a0Highly\u00a0 Meets <\/strong>\u00a0but\u00a0 other\u00a0 aspects\u00a0 seem <strong>\u00a0Slightly Meets<\/strong> .<\/p><p>\u00a0There is nothing &#8220;wrong&#8221; with <strong>\u00a0Moderately Meets <\/strong>\u00a0results. <strong>\u00a0Moderately Meets <\/strong>\u00a0results are not out-of-date or inaccurate. <strong>\u00a0Moderately Meets <\/strong>\u00a0results are generally average to good.<\/p><h4>\u00a013.4.1 Examples of Moderately Meets (MM) Result Blocks<\/h4><table width=\"718\"><tbody><tr><td width=\"154\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Result <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Rating <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Moderately Meets\u00a0 Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[emperor penguin]<\/p><p><strong>\u00a0User intent: <\/strong>\u00a0Find\u00a0 information, photos, or\u00a0 videos about emperor\u00a0 penguins.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0This is a cute short (14 second)\u00a0 video of a baby emperor penguin\u00a0 walking to a fully-grown emperor\u00a0 penguin.<\/p><p>\u00a0This is a helpful result for the\u00a0 reasonable interpretation and\u00a0 intent to find cute photos or\u00a0 videos of emperor penguins.\u00a0 However, the result is not very\u00a0 satisfying or very helpful for this\u00a0 query. <strong>\u00a0Moderately Meets <\/strong>\u00a0is\u00a0 appropriate.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[where is virginia\u00a0 in the us]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find where\u00a0 the state of Virginia is\u00a0 located in the U.S.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0This is a helpful result for the\u00a0 reasonable interpretation and\u00a0 intent to know what states border\u00a0 Virginia.\u00a0 However, the result is\u00a0 not very helpful as it lacks visual\u00a0 information (e.g., map). <strong>\u00a0Moderately Meets <\/strong>\u00a0is\u00a0 appropriate.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"718\"><tbody><tr><td width=\"154\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Result <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Rating <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Moderately Meets\u00a0 Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[kristen wiig]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find more\u00a0 information about the\u00a0 actress, comedian, writer,\u00a0 and producer.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0This is a helpful result as it is\u00a0 Kristen Wiig\u2019s official website.\u00a0 However, the result is not very\u00a0 helpful because there is little\u00a0 content and has not been\u00a0 updated in years. <strong>\u00a0Moderately\u00a0 Meets <\/strong>\u00a0is appropriate.<\/p><\/td><\/tr><\/tbody><\/table><h3>\u00a013.5 \u00a0\u00a0 \u00a0Slightly Meets (SM)<\/h3><p>\u00a0A rating of <strong>\u00a0Slightly Meets <\/strong>\u00a0is assigned to results that are less helpful for a reasonable query interpretation or user intent.\u00a0 A rating of <strong>\u00a0Slightly Meets <\/strong>\u00a0is also assigned to a helpful result for an unlikely query interpretation or intent or be related to\u00a0 the user\u2019s information need without directly addressing the core of the need. <strong>\u00a0Slightly Meets <\/strong>\u00a0results may have some\u00a0 aspect that prevents a higher rating, for example they may have outdated information. <strong>\u00a0Slightly Meets <\/strong>\u00a0results may not\u00a0 fully address an important part of the query or otherwise be less helpful for users.<\/p><p>\u00a0A\u00a0 query\u00a0 can\u00a0 have\u00a0 many <strong>\u00a0Slightly\u00a0 Meets <\/strong>\u00a0results. <strong>\u00a0Slightly\u00a0 Meets <\/strong>\u00a0results\u00a0 exist\u00a0 in\u00a0 all\u00a0 formats\u00a0 (video,\u00a0 audio,\u00a0 text,\u00a0 image)\u00a0 and\u00a0 on many types of websites: professional websites, corporate websites, forums, social media, etc.<\/p><p>\u00a0Often there is nothing &#8220;wrong&#8221; with <strong>\u00a0Slightly Meets <\/strong>\u00a0results &#8211; they may simply be a less helpful &#8220;fit&#8221; for the particular query\u00a0 in the rating task.\u00a0 A <strong>\u00a0Slightly Meets <\/strong>\u00a0result for one query may be a <strong>\u00a0Highly Meets <\/strong>\u00a0result for a different query.<\/p><p><strong>\u00a0Important: <\/strong>\u00a0Many users decide which result to click or tap on based on the content in the result block, such as the title of\u00a0 the web result on the search results page.\u00a0 (Note that these titles usually come from webpages.)\u00a0 A result with a very\u00a0 misleading or exaggerated title should be rated <strong>\u00a0Slightly Meets <\/strong>\u00a0or lower, due to the poor user experience that occurs\u00a0 when the landing page does not match the expectation of the user when clicking or tapping on the result.<\/p><h4>\u00a013.5.1 Examples of Slightly Meets (SM) Result Blocks<\/h4><table width=\"718\"><tbody><tr><td width=\"154\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Result <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Rating <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Slightly Meets Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[britney spears]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find<\/p><p>\u00a0information about Britney\u00a0 Spears (e.g., current\u00a0 news, pictures).<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0The LP of this web result has a<\/p><p>\u00a02006 article about Britney Spears\u00a0 filing for divorce.\u00a0 This is very old,\u00a0 stale news, making this result\u00a0 less helpful for users.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[honda odyssey]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0We will\u00a0 assume that users are\u00a0 interested in the current\u00a0 Honda Odyssey model,\u00a0 unless specified otherwise.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0Although the LP has<\/p><p>\u00a0comprehensive information from\u00a0 a reputable source, the\u00a0 information is about the 2010\u00a0 Honda Odyssey.\u00a0 This\u00a0 information would be considered\u00a0 stale for the query today, making\u00a0 this result less helpful for users.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[hot dog]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find\u00a0 information about hot\u00a0 dogs, such as recipes or\u00a0 nutrition information.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0The LP of this web result is about\u00a0 the movie \u201cHot Dog,\u201d an obscure\u00a0 film which came out in 1984.\u00a0 Even though the landing page\u00a0 has good content, this is an\u00a0 unlikely minor interpretation of\u00a0 this query.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[what type of\u00a0 sharks live in rivers]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find\u00a0 information about what\u00a0 types of sharks live in\u00a0 rivers.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0This result block does not\u00a0 contain enough information to be\u00a0 fully satisfying and mentions only\u00a0 one type of shark.\u00a0 This is not a\u00a0 very helpful result.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"718\"><tbody><tr><td width=\"154\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Result <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Rating <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Slightly Meets Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[ibm]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Go to the\u00a0 IBM website or find\u00a0 information about the\u00a0 company.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0This block contains images of the\u00a0 logo for IBM.\u00a0 These images are\u00a0 not a very helpful result for an\u00a0 unlikely minor intent of the query.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><p>\u00a0<\/p><h3>\u00a013.6 \u00a0\u00a0 \u00a0Fails to Meet (FailsM)<\/h3><p>\u00a0A rating of <strong>\u00a0Fails to Meet <\/strong>\u00a0should be assigned to results that fails to meet the needs of all or almost all users. <strong>\u00a0Fails to Meet <\/strong>\u00a0results have some aspect that causes them to be unhelpful for the query, such as a lack of attention to an aspect of the\u00a0 query (or user location) that is critical for satisfying the user intent. <strong>\u00a0Fails to Meet <\/strong>\u00a0may also be used for results that have\u00a0 incorrect or very outdated information. <strong>\u00a0Fails to Meet <\/strong>\u00a0results may be helpful for a no chance interpretation. <strong>\u00a0Fails to Meet <\/strong>\u00a0results may be off-topic for any query interpretation.<\/p><p>\u00a0Search results should never surprise people with unpleasant, upsetting, offensive, or disturbing content.\u00a0 For this reason,\u00a0 all of the following types of content should be rated <strong>\u00a0Fails to Meet <\/strong>\u00a0if it is clear that the user is not looking for such content:<\/p><ul><li>Harmful to Self or Other Individuals (<u> Section 4.2<\/u> )<\/li><li>Harmful to Specified Groups (<u> Section 4.3<\/u> )<\/li><li>Harmfully Misleading Information (<u> Section 4.4<\/u> )<\/li><li>Untrustworthy (<u> Section 4.5<\/u> )<\/li><li>Spammy (<u> Section 4.6<\/u> )<\/li><li>Porn (<u> Section 15.1<\/u> )<\/li><\/ul><h4>\u00a013.6.1 Examples of Fails to Meet (FailsM) Result Blocks<\/h4><table width=\"718\"><tbody><tr><td width=\"154\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Result <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Rating <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Fails to Meet Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[mike]<\/p><p><strong>\u00a0User Location: <\/strong>\u00a0Eustis,<\/p><p>\u00a0Florida<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find\u00a0 information about\u00a0 something related to Mike.<\/p><p><em>\u00a0Note: <\/em>\u00a0For this query, it is\u00a0 unlikely users want to go\u00a0 anywhere in person.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0This is a broad query and it is\u00a0 unclear exactly what the user is\u00a0 looking for.<\/p><p>\u00a0This result block shows<\/p><p>\u00a0visit-in-person information for two\u00a0 businesses that contain the\u00a0 name Mike.\u00a0 However, the query\u00a0 is very broad and it is very\u00a0 unlikely these businesses are\u00a0 what users seek given the query.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[united 656]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find\u00a0 information about flight\u00a0 656 operated by United\u00a0 Airlines (e.g., whether the\u00a0 flight is on time, what gate\u00a0 it is departing from).<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0This result shows information for\u00a0 a church, an event venue, and\u00a0 the closest airport.\u00a0 However,\u00a0 users clearly want to know\u00a0 details about a specific flight, and\u00a0 there is absolutely no information\u00a0 in the block about the flight.\u00a0 This\u00a0 result <strong>\u00a0Fails to Meet <\/strong>\u00a0the needs of\u00a0 the user.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[german cars]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find\u00a0 information about German\u00a0 cars or go to the official<\/p><p>\u00a0homepage of a German\u00a0 automaker.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0This LP is the homepage of\u00a0 Subaru, a Japanese car\u00a0 company, not a German car\u00a0 company.<\/p><p>\u00a0This result completely <strong>\u00a0Fails to\u00a0 Meet <\/strong>\u00a0the needs of the user.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"718\"><tbody><tr><td width=\"154\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Result <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Rating <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Fails to Meet Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[company to get<\/p><p>\u00a0rid of the possum in my<\/p><p>\u00a0attic]<\/p><p><strong>\u00a0User Location: <\/strong><\/p><p>\u00a0Naperville, Illinois<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find a\u00a0 company to trap and\u00a0 remove a possum from the\u00a0 attic.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0This LP is the homepage of a\u00a0 pest control company in<\/p><p>\u00a0Australia.\u00a0 U.S. users would need\u00a0 a U.S. company to take care of\u00a0 this problem.\u00a0 There is a\u00a0 mismatch between the page and\u00a0 the locale that makes this result\u00a0 helpful for no users\u2014it\u00a0 completely <strong>\u00a0Fails to Meet <\/strong>\u00a0the\u00a0 needs of the user.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[starting jets\u00a0 quarterback 2001]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find the\u00a0 name of the starting\u00a0 quarterback for the New\u00a0 York Jets football team in\u00a0 2001.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0Although this is a trustworthy\u00a0 website for information about\u00a0 NFL football, this LP does not\u00a0 contain the information\u00a0 requested by the user. \u00a0This\u00a0 result <strong>\u00a0Fails to Meet <\/strong>\u00a0the needs of\u00a0 the user.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[doctor salary]<\/p><p><strong>\u00a0User Location<\/strong> : San<\/p><p>\u00a0Francisco, California<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find\u00a0 information about doctor\u00a0 salaries.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0<\/p><\/td><td width=\"188\"><p>\u00a0The answer in this block is about\u00a0 the cost of education, not salary,\u00a0 which is misleading and doesn\u2019t\u00a0 answer the user\u2019s query.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[who invented<\/p><p>\u00a0stairs]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find out\u00a0 about the origin of stairs.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0The answer provided in this\u00a0 result block is factually\u00a0 inaccurate.\u00a0 Stairs have been a\u00a0 common architectural feature of\u00a0 buildings, pathways, outdoor\u00a0 structures, etc. since long before\u00a0 1948, and they were not invented\u00a0 by a person named Werner\u00a0 B\u00f6send\u00f6rfer.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[batman]<\/p><p><strong>\u00a0User Location: <\/strong>\u00a0Anaheim,<\/p><p>\u00a0California<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find\u00a0 information about the\u00a0 fictional superhero that\u00a0 appears in American\u00a0 comic books, movies, and\u00a0 television shows.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0It is extremely unlikely\u00a0 (potentially a no chance\u00a0 interpretation) that this query is\u00a0 looking for information on a city\u00a0 in Turkey called Batman, given\u00a0 that the user is located in the\u00a0 United States.\u00a0 This result <strong>\u00a0Fails\u00a0 to Meet <\/strong>\u00a0the needs of the user.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"718\"><tbody><tr><td width=\"154\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Result <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Rating <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Fails to Meet Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[weather paris,\u00a0 texas]<\/p><p><strong>\u00a0User Location: <\/strong>\u00a0Paris,\u00a0 Texas<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find current\u00a0 weather information for\u00a0 Paris, Texas.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0This result completely fails to\u00a0 satisfy the \u00a0user intent, \u00a0which is to\u00a0 find weather information for\u00a0 Paris, Texas, and <em>\u00a0not <\/em>\u00a0Paris,\u00a0 France.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[go kart for sale]<\/p><p><strong>\u00a0User Location: <\/strong><\/p><p>\u00a0Warrington, Pennsylvania<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find go karts\u00a0 for sale in the Warrington,\u00a0 Pennsylvania area.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0This result block shows a go kart\u00a0 arcade in Warrington,<\/p><p>\u00a0Pennsylvania, and two other go\u00a0 kart arcades in the surrounding\u00a0 area.\u00a0 These arcades are places\u00a0 to go ride go karts, not purchase\u00a0 them, so the result \u00a0completely <strong>\u00a0Fails to Meet <\/strong>\u00a0the user intent .<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[ralphs]<\/p><p><strong>\u00a0User Location: <\/strong>\u00a0San\u00a0 Clemente, California<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0There are\u00a0 two possible user intents:\u00a0 most users probably want\u00a0 to visit a nearby Ralphs\u00a0 location or go to the\u00a0 website.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0Ralphs is a nationwide\u00a0 supermarket chain.\u00a0 These\u00a0 locations are all in San Diego,\u00a0 California, which is a major city\u00a0 south of the user location (about\u00a0 60 miles away).\u00a0 These results\u00a0 are too far to be helpful.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"718\"><tbody><tr><td width=\"154\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Result <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Rating <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Fails to Meet Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[amazon]<\/p><p><strong>\u00a0User Location: <\/strong>\u00a0Austin,\u00a0 Texas<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Go to the\u00a0 Amazon website.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0Users issuing this query want to\u00a0 go to the Amazon website.<\/p><p>\u00a0Showing information about how\u00a0 to visit or call the corporate office\u00a0 for an online company would not\u00a0 be helpful.\u00a0 At the time this\u00a0 example was written, the<\/p><p>\u00a0Amazon corporate office was not\u00a0 open to the public; very, very few\u00a0 people ever go to an Amazon\u00a0 corporate office.\u00a0 If someone\u00a0 needed to go to the office for an\u00a0 interview or business visit, they\u00a0 would need to get that\u00a0 information from someone at the\u00a0 company or would use a more\u00a0 specific query.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[what is the closest\u00a0 large city]<\/p><p><strong>\u00a0User Location: <\/strong>\u00a0Myrtle\u00a0 Beach, South Carolina<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find the\u00a0 closest large city to Myrtle\u00a0 Beach, South Carolina.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0A news result is completely\u00a0 unhelpful for this query.\u00a0 This\u00a0 result <strong>\u00a0Fails to Meet <\/strong>\u00a0the needs of\u00a0 the user.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[australian open\u00a0 mens singles result 2008]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find a page\u00a0 that displays the 2008\u00a0 men\u2019s singles result for\u00a0 this tennis tournament.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0This LP is about the 2004<\/p><p>\u00a0Australian Open, not the 2008\u00a0 Australian Open.\u00a0 It does not pay\u00a0 attention to an aspect of the\u00a0 query that is important for\u00a0 satisfying user intent (i.e., 2008).\u00a0 The result <strong>\u00a0Fails to Meet <\/strong>\u00a0the user\u00a0 intent.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[tooth loss five\u00a0 years old]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find\u00a0 information about tooth\u00a0 loss in a five-year-old\u00a0 child.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0This LP has information about\u00a0 tooth loss in pike fish and has the\u00a0 words \u201cfive years old\u201d on the\u00a0 page.\u00a0 This result <strong>\u00a0Fails to Meet <\/strong>\u00a0the user intent because it has\u00a0 keyword matches only and is\u00a0 unhelpful for the query.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[what is wedding in\u00a0 spanish]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find how to\u00a0 say the word \u201cwedding\u201d in\u00a0 Spanish.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0The translation in the result block<\/p><p>\u00a0is completely wrong and\u00a0 inaccurate.<\/p><p>\u00a0Ma\u00f1ana means \u201ctomorrow,\u201d not<\/p><p>\u00a0\u201cwedding.\u201d<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"718\"><tbody><tr><td width=\"154\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Result <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Rating <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Fails to Meet Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[american express]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Go to the\u00a0 American Express card\u00a0 website or get information\u00a0 about the company and its\u00a0 products and services.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0The LP is a humorous blog post\u00a0 about a wife helping her husband\u00a0 to buy a suit.\u00a0 The page mentions\u00a0 \u201cAmerican Express,\u201d but is\u00a0 insufficiently related to the query\u00a0 to be helpful for users, so it <strong>\u00a0Fails\u00a0 to Meet <\/strong>\u00a0the user intent.<\/p><p>\u00a0Note: Even if this blog post were\u00a0 more recent, it would still fail to\u00a0 meet the user intent.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[how to quit\u00a0 smoking]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find\u00a0 information on ways to quit\u00a0 smoking.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0This LP has gibberish text.\u00a0 Read\u00a0 this sentence: \u201cHow do you make<\/p><p>\u00a0a cigarette symbol on the\u00a0 keyboard? In.\u201d\u00a0 This result is\u00a0 unhelpful for the query.<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[air canada phone\u00a0 number]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find the\u00a0 customer service phone\u00a0 number for the airline Air\u00a0 Canada.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0Remember that you should\u00a0 check for the factual accuracy of\u00a0 answers.\u00a0 For this result, go to\u00a0 the company\u2019s page at <a href=\"http:\/\/www.aircanada.com\/en\/customercare\/int\/\" target=\"_blank\">\u00a0www.aircanada.com\/en\/customer<\/a> <a href=\"http:\/\/www.aircanada.com\/en\/customercare\/int\/\" target=\"_blank\">\u00a0care\/int\/<\/a> \u00a0and select USA to check\u00a0 the number shown here.<\/p><p>\u00a0According to the airline\u2019s website,\u00a0 the correct phone number is\u00a0 1-888-247-2262.\u00a0 Because this\u00a0 answer is incorrect, it should be\u00a0 rated <strong>\u00a0Fails to Meet<\/strong> .<\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[miley cyrus]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find\u00a0 information about the\u00a0 American singer\/actress\u00a0 Miley Cyrus, such as\u00a0 biographical info,\u00a0 discography\/filmography,\u00a0 current news, etc.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0Miley Cyrus was alive at the time\u00a0 this example was written.\u00a0 This\u00a0 LP is an article written by an\u00a0 unknown author that was\u00a0 designed to look like a news\u00a0 story and falsely states that she\u00a0 died.\u00a0 The article has not been\u00a0 updated, clarified, or removed\u00a0 even days after having been\u00a0 proven false.\u00a0 This result is\u00a0 useless so it should be rated <strong>\u00a0Fails to Meet<\/strong> .<\/p><p>\u00a0Remember: Just because a\u00a0 website has the look and feel of\u00a0 a traditional news site does NOT\u00a0 mean that you should consider\u00a0 the reporting to be factually\u00a0 accurate without further\u00a0 research.\u00a0 Watch out for sites\u00a0 that present themselves as\u00a0 news, but were actually created\u00a0 with the intent to mislead or\u00a0 misinform users.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"718\"><tbody><tr><td width=\"154\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Result <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Rating <\/strong><\/p><\/td><td width=\"188\"><p><strong>\u00a0Fails to Meet Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"154\"><p><strong>\u00a0Query: <\/strong>\u00a0[who is hitler&#8217;s\u00a0 daughter]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find the\u00a0 name of or information\u00a0 about Adolf Hitler&#8217;s\u00a0 daughter, if Hitler in fact\u00a0 had a daughter.<\/p><\/td><td width=\"188\">\u00a0<\/td><td width=\"188\">\u00a0<\/td><td width=\"188\"><p>\u00a0This LP is a blog post presenting\u00a0 a factually unsupported\u00a0 conspiracy theory that Angela\u00a0 Merkel is the daughter of Adolph\u00a0 Hitler.\u00a0 Because the MC is\u00a0 inaccurate and misleading, it\u00a0 completely <strong>\u00a0Fails to Meet <\/strong>\u00a0the\u00a0 user intent, even though the topic\u00a0 of the page matches the query.<\/p><p>\u00a0Note: A more helpful result for\u00a0 this query might confirm that\u00a0 Adolf Hitler had no children, or\u00a0 provide information on the novel <em>\u00a0Hitler&#8217;s Daughter <\/em>\u00a0by Jackie\u00a0 French.<\/p><\/td><\/tr><\/tbody><\/table><h2>14.0\u00a0 The Relationship between Page Quality and Needs Met<\/h2><p>\u00a0The Needs Met rating is based on <em>\u00a0both <\/em>\u00a0the query and the result.\u00a0 You must carefully think about the query and user intent\u00a0 when assigning a Needs Met rating.<\/p><p>\u00a0The Page Quality rating slider does <em>\u00a0not <\/em>\u00a0depend on the query.\u00a0 Do not think about the query when assigning a Page\u00a0 Quality rating to the LP.<\/p><p>\u00a0Some results don\u2019t have a Page Quality slider.\u00a0 If a result block has no Page Quality rating slider, you do not have to give\u00a0 a Page Quality rating.\u00a0 If there is a Page Quality slider, please assign a Page Quality rating based on the landing page.\u00a0\u00a0<\/p><p>\u00a0Here is some guidance about assigning Needs Met and Page Quality ratings:<\/p><ul><li>Useless results should always be rated <strong>FailsM<\/strong> , even if the landing page has a high Page Quality rating.\u00a0 Useless\u00a0 is useless.<\/li><li>The <strong>HM <\/strong>\u00a0rating is not appropriate if a page is untrustworthy or has any other undesirable characteristics, such as\u00a0 outdated or inaccurate information.\u00a0 There are very high standards for the <strong>\u00a0HM <\/strong>\u00a0<\/li><li>A page can have such low Page Quality that it is unhelpful or even harmful, such as gibberish pages or scams. These types of extremely low quality pages should be rated <strong>\u00a0FailsM <\/strong>\u00a0because the Page Quality issues interfere\u00a0 with helpfulness.\u00a0 (An exception is queries with clear website intent, where the target website should be rated <strong>\u00a0FullyM<\/strong> .\u00a0 People are allowed to search for any website and search engines should honor that intent when it is\u00a0 )<\/li><\/ul><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"144\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"384\"><p><strong>\u00a0Result Block and LP, Needs Met Rating, Page Quality Rating <\/strong><\/p><\/td><td width=\"192\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td rowspan=\"2\" width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[symptoms of\u00a0 dehydration]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find\u00a0 information about the<\/p><p>\u00a0symptoms of\u00a0 dehydration.<\/p><\/td><td width=\"384\">\u00a0<\/td><td width=\"192\"><p><strong>\u00a0Needs Met<\/strong> : Even though the\u00a0 article is topical, the information is\u00a0 not trustworthy and is potentially\u00a0 misleading or harmful.\u00a0 This result\u00a0 is unhelpful for the query.<\/p><p><strong>\u00a0Page Quality<\/strong> : This is a YMYL\u00a0 topic.\u00a0 This page has no evidence\u00a0 of medical expertise\/authority and\u00a0 is not trustworthy.<\/p><\/td><\/tr><tr><td width=\"384\">\u00a0<\/td><td width=\"192\"><p><strong>\u00a0Needs Met<\/strong> : This is a very helpful\u00a0 result for the query.<\/p><p><strong>\u00a0Page Quality<\/strong> : This is a YMYL\u00a0 topic.\u00a0 This page is on a highly\u00a0 authoritative medical website and\u00a0 has a lot of reliable and accurate\u00a0 MC.\u00a0 This page is very\u00a0 trustworthy.<\/p><\/td><\/tr><tr><td width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[how many\u00a0 octaves on a guitar]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find out the\u00a0 number of octaves on a\u00a0 guitar.<\/p><\/td><td width=\"384\">\u00a0<\/td><td width=\"192\"><p><strong>\u00a0Needs Met<\/strong> : This block shows the\u00a0 number of octaves on a piano, not\u00a0 a guitar.\u00a0 Even though this block\u00a0 has a link to a high quality landing\u00a0 page about pianos, the\u00a0 information shown in the block is\u00a0 inaccurate with respect to the\u00a0 query.\u00a0 This result <strong>\u00a0Fails to Meet <\/strong>\u00a0the user need.<\/p><p><strong>\u00a0Page Quality<\/strong> : There is a lot of\u00a0 helpful MC on the landing page.\u00a0 The page has medium to high\u00a0 E-E-A-T. <strong>\u00a0Medium+ <\/strong>\u00a0to <strong>\u00a0High <\/strong>\u00a0is an\u00a0 appropriate rating.<\/p><\/td><\/tr><\/tbody><\/table><h2>\u00a015.0\u00a0 Rating Porn, Foreign Language, and Did Not Load Results<\/h2><p>\u00a0You will be asked to assign <strong>\u00a0Porn<\/strong> , <strong>\u00a0Foreign Language<\/strong> , and <strong>\u00a0Did Not Load <\/strong>\u00a0flags to result blocks when appropriate.\u00a0 Some\u00a0 rating tasks may also ask you to identify <strong>\u00a0Upsetting-Offensive <\/strong>\u00a0and\/or <strong>\u00a0Not-for-Everyone <\/strong>\u00a0results.<\/p><p>\u00a0All flags should be assigned based on the result alone and do not depend on the query.\u00a0 Here is a screenshot of the flags:<\/p><p>\u00a0Click on the flag name to select it.\u00a0 The flag will turn red and change the \u201cNo\u201d to \u201cYes.\u201d\u00a0 For example, here is a result block\u00a0 that shows when the <strong>\u00a0Foreign Language <\/strong>\u00a0flag should be used.<\/p><table width=\"720\"><tbody><tr><td width=\"144\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"432\"><p><strong>\u00a0Result Block and LP, Needs Met Rating, Flag <\/strong><\/p><\/td><td width=\"144\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[baidu.com]<\/p><p><strong>\u00a0Locale: <\/strong>\u00a0English (US)<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Go to the\u00a0 Baidu website.<\/p><\/td><td width=\"432\">\u00a0<\/td><td width=\"144\"><p>\u00a0This LP is the homepage\u00a0 of the Baidu website.\u00a0 The result is the target\u00a0 page of the query, but is\u00a0 in a foreign language\u00a0 (Chinese).<\/p><p>\u00a0This result merits a<\/p><p><strong>\u00a0FullyM <\/strong>\u00a0rating and the<\/p><p><strong>\u00a0Foreign Language <\/strong>\u00a0flag.<\/p><\/td><\/tr><\/tbody><\/table><h3>\u00a015.1 \u00a0\u00a0 \u00a0Porn Flag<\/h3><p>\u00a0Please assign the <strong>\u00a0Porn <\/strong>\u00a0flag to all porn pages, whether the query is porn-seeking or not.\u00a0 The <strong>\u00a0Porn <\/strong>\u00a0flag does not depend\u00a0 on the query or user intent.<\/p><p>\u00a0This flag should be used if the content inside the result block, or the content on the LP, is pornographic, including porn\u00a0 images, links, text, pop-ups, and\/or prominent porn ads.\u00a0 An image may be considered porn in one culture or country, but\u00a0 not another.\u00a0 Please use your judgment and knowledge of your locale.<\/p><p><strong>\u00a0Remember<\/strong> : The <strong>\u00a0Porn <\/strong>\u00a0flag is used to indicate that the result is porn.\u00a0 It doesn\u2019t matter whether the query \u201casks for porn\u201d.<\/p><h3>\u00a015.2 \u00a0\u00a0 \u00a0Needs Met Rating for Porn Results<\/h3><h4>\u00a015.2.1 Needs Met Rating for Clear Non-Porn Intent Queries<\/h4><p>\u00a0If the user intent is clearly <strong>\u00a0not <\/strong>\u00a0porn-seeking, a landing page that has porn for its MC should be rated <strong>\u00a0Fails to Meet<\/strong> .<\/p><ul><li>\u00a0When the user intent is clearly not porn, a porn result should be considered unhelpful or useless.\u00a0 \u25cf \u00a0Uninvited porn is a very bad experience for many users.<\/li><\/ul><p>\u00a0The following queries should be considered non-porn intent queries: [girls], [wives], [mature women], [gay people], [people\u00a0 kissing], [boy speedos], [moms and sons], [pictures of girls], [pictures of women], [mothers and daughters], [cheerleaders],\u00a0 etc.<\/p><p>\u00a0Remember to assign the <strong>\u00a0Porn <\/strong>\u00a0flag for all porn pages.\u00a0 Use your judgment and represent users in your locale<strong> . <\/strong><\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Query <\/strong><\/p><\/td><td width=\"168\"><p><strong>\u00a0User Intent <\/strong><\/p><\/td><td width=\"168\"><p><strong>\u00a0Landing Page <\/strong><\/p><\/td><td width=\"96\"><p><strong>\u00a0Rating <\/strong><\/p><\/td><td width=\"96\"><p><strong>\u00a0Porn Flag? <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[toys], English (US)<\/p><\/td><td width=\"168\"><p>\u00a0Find toys to buy.<\/p><\/td><td width=\"168\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/GCIG10YNO6Kgk6QRh0KL.jpg\" target=\"_blank\">\u00a0Example<\/a><\/p><p>\u00a0Warning \u2013 this page is porn.<\/p><\/td><td width=\"96\"><p><strong>\u00a0FailsM <\/strong><\/p><\/td><td width=\"96\"><p>\u00a0Yes<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[how tall is a camel], English (US)<\/p><\/td><td width=\"168\"><p>\u00a0Find the answer to this\u00a0 question about camels.<\/p><\/td><td width=\"168\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/5hjPzUoW3i3ZbyzZdMwV.jpg\" target=\"_blank\">\u00a0Example<\/a><\/p><p>\u00a0Warning \u2013 this page is porn.<\/p><\/td><td width=\"96\"><p><strong>\u00a0FailsM <\/strong><\/p><\/td><td width=\"96\"><p>\u00a0Yes<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[car pictures], English (US)<\/p><\/td><td width=\"168\"><p>\u00a0Find pictures of cars.<\/p><\/td><td width=\"168\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/8dzvTWuAEIsb2pjzqgGv.jpg\" target=\"_blank\">\u00a0Example<\/a><\/p><p>\u00a0Warning \u2013 this page is porn.<\/p><\/td><td width=\"96\"><p><strong>\u00a0FailsM <\/strong><\/p><\/td><td width=\"96\"><p>\u00a0Yes<\/p><\/td><\/tr><\/tbody><\/table><h4>\u00a015.2.2 Needs Met Rating for Possible Porn Intent Queries<\/h4><p>\u00a0Some queries have both non-porn and porn interpretations.\u00a0 For example, the following English (US) queries have both a\u00a0 non-porn and an erotic or porn interpretation: [breast], [sex].\u00a0 We will call these queries \u201cpossible porn intent\u201d queries.<\/p><p>\u00a0For &#8220;possible porn intent&#8221; queries, please rate as if the non-porn interpretation were dominant, even though some or many\u00a0 users may be looking for porn.\u00a0 For example, please rate the English (US) query [breast] assuming a dominant health or\u00a0 anatomy information intent.<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Query <\/strong><\/p><\/td><td width=\"168\"><p><strong>\u00a0User Intent <\/strong><\/p><\/td><td width=\"168\"><p><strong>\u00a0Landing Page <\/strong><\/p><\/td><td width=\"96\"><p><strong>\u00a0Rating <\/strong><\/p><\/td><td width=\"96\"><p><strong>\u00a0Porn flag? <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[breasts], English (US)<\/p><\/td><td width=\"168\"><p>\u00a0Find anatomy or health\u00a0 information about breasts.<\/p><\/td><td width=\"168\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/HtC6gYz17S4c6j0U3qsk.jpg\" target=\"_blank\">\u00a0Example<\/a><\/p><\/td><td width=\"96\"><p><strong>\u00a0HM <\/strong><\/p><\/td><td width=\"96\"><p>\u00a0No<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[breasts], English (US)<\/p><\/td><td width=\"168\"><p>\u00a0Find anatomy or health\u00a0 information about breasts.<\/p><\/td><td width=\"168\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/0EWyetTobiSE1q3UVfNI.jpg\" target=\"_blank\">\u00a0Example<\/a><\/p><p>\u00a0Warning \u2013 this page is porn.<\/p><\/td><td width=\"96\"><p><strong>\u00a0FailsM <\/strong><\/p><\/td><td width=\"96\"><p>\u00a0Yes<\/p><\/td><\/tr><\/tbody><\/table><h4>\u00a015.2.3 Needs Met Rating for Clear Porn Intent Queries<\/h4><p>\u00a0For very clear porn intent queries, assign a rating to the porn landing page based on how helpful it is for the user.\u00a0 Even\u00a0 though there is porn intent, the page should still be assigned a <strong>\u00a0Porn <\/strong>\u00a0flag.\u00a0<\/p><p>\u00a0Do not simply rate all porn pages for porn queries as <strong>\u00a0MM <\/strong>\u00a0or <strong>\u00a0HM<\/strong> .\u00a0 Even though the query is porn and the result is porn, the\u00a0 page must fit the query and be helpful to get a high Needs Met rating.<\/p><p>\u00a0Pages that provide a poor user experience, such as pages that try to download malicious software, should also receive\u00a0 low ratings, even if they have some images appropriate for the query.<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Query <\/strong><\/p><\/td><td width=\"168\"><p><strong>\u00a0User Intent <\/strong><\/p><\/td><td width=\"168\"><p><strong>\u00a0Landing Page <\/strong><\/p><\/td><td width=\"96\"><p><strong>\u00a0Rating <\/strong><\/p><\/td><td width=\"96\"><p><strong>\u00a0Porn Flag? <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[freeones], English (US)<\/p><\/td><td width=\"168\"><p>\u00a0Navigate to the Freeones\u00a0 homepage.<\/p><\/td><td width=\"168\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/paQC2oP8juRa6CWm9JUJ.jpg\" target=\"_blank\">\u00a0Example:<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/paQC2oP8juRa6CWm9JUJ.jpg\" target=\"_blank\">\u00a0http:\/\/www.freeones.com<\/a><\/p><p>\u00a0Warning \u2013 this page is porn.<\/p><\/td><td width=\"96\"><p><strong>\u00a0FullyM <\/strong><\/p><\/td><td width=\"96\"><p>\u00a0Yes<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[freeones], English (US)<\/p><\/td><td width=\"168\"><p>\u00a0Navigate to the Freeones\u00a0 homepage.<\/p><\/td><td width=\"168\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/n7On6t5kdI5MHGsDgJTm.jpg\" target=\"_blank\">\u00a0Example:<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/n7On6t5kdI5MHGsDgJTm.jpg\" target=\"_blank\">\u00a0http:\/\/www.baberoad.com<\/a><\/p><p>\u00a0Warning \u2013 this page is porn.<\/p><\/td><td width=\"96\"><p><strong>\u00a0FailsM <\/strong><\/p><\/td><td width=\"96\"><p>\u00a0Yes<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[anime sex pictures], English (US)<\/p><\/td><td width=\"168\"><p>\u00a0Find anime sex pictures.<\/p><\/td><td width=\"168\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/CNKu4ZztuHlwDgz0Qxc9.jpg\" target=\"_blank\">\u00a0Example<\/a><\/p><p>\u00a0Warning \u2013 this page is porn.<\/p><\/td><td width=\"96\"><p><strong>\u00a0MM <\/strong>\u00a0to <strong>\u00a0HM <\/strong><\/p><\/td><td width=\"96\"><p>\u00a0Yes<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[cheerleader porn], English (US)<\/p><\/td><td width=\"168\"><p>\u00a0Find porn pictures of\u00a0 cheerleaders.<\/p><\/td><td width=\"168\"><p><a href=\"https:\/\/guidelines.raterhub.com\/images\/rrEKcEFaEEvoO4Y9wCk8.jpg\" target=\"_blank\">\u00a0Example<\/a><\/p><p>\u00a0Warning \u2013 this page is porn.<\/p><\/td><td width=\"96\"><p><strong>\u00a0MM <\/strong>\u00a0to <strong>\u00a0HM <\/strong><\/p><\/td><td width=\"96\"><p>\u00a0Yes<\/p><\/td><\/tr><\/tbody><\/table><h3>\u00a015.3 \u00a0\u00a0 \u00a0Reporting Illegal Images<\/h3><p><strong>\u00a0Child Pornography <\/strong><\/p><p><strong>\u00a0Note: <\/strong>\u00a0When working on rating projects in any task location or locale, you must follow United States federal law, which\u00a0 considers child pornography to be illegal.<\/p><h4><u>\u00a0Definition of Child Pornography<\/u><\/h4><p>\u00a0An image is child pornography if it is a visual depiction of someone who appears to be a minor (i.e., under 18 years old)\u00a0 engaged in sexually explicit conduct (e.g., vaginal or anal intercourse, oral sex, bestiality or masturbation as well as\u00a0 lascivious depictions of the genitals), or sadistic or masochistic abuse.\u00a0 The image of sexually explicit conduct can involve\u00a0 a real child; a computer-generated, morphed, composite or otherwise altered image that appears to be a child (think of\u00a0 images that have been altered using \u201cPhotoshop\u201d); or an adult who appears to be a child; and the image can be\u00a0 non-photographic (e.g., drawings, cartoons, anime, paintings, or sculptures) so long as the subject is engaging in sexually\u00a0 explicit conduct that is obscene.\u00a0 If it is indistinguishable from child pornography, it is child pornography.<\/p><p>\u00a0Even if the pornographic image depicts children in a literary (think of the famous book &#8220;Lolita&#8221;), political (think of political\u00a0 cartoons), artistic, or scientific context, please send the link to your \u00a0employer\/company \u00a0as instructed below.<\/p><p>\u00a0Depiction of the genitals does not require the genitals to be uncovered. Thus, for example, a video of underage teenage\u00a0 girls dancing erotically, with multiple close-up shots of their covered genitals, or images of children with opaque underwear\u00a0 that focus on the genitalia could be considered child pornography.<\/p><p>\u00a0An image of a naked child (e.g., in the bathtub or at a nudist colony) is not considered child pornography as long as the\u00a0 child is not engaging in sexually explicit conduct, or the focus is not on the child\u2019s genitalia. Visual depictions of adults who\u00a0 look like children (e.g., a 35-year-old man play-acting in diapers, or an obvious woman dressed as a school girl) are not\u00a0 child pornography. If you don&#8217;t think it&#8217;s a minor, it probably isn\u2019t child pornography. However, if you cannot tell that the\u00a0 person in the image is over 18 (e.g., an under-developed 18-year-old whose body hair has been waxed), that is child\u00a0 pornography.<\/p><p><strong><u>\u00a0Reporting Instructions<\/u><\/strong><\/p><p>\u00a0Please report images containing child pornography (URLs only) as instructed by your \u00a0employer\/company .<\/p><h3>\u00a015.4 \u00a0\u00a0 \u00a0Foreign Language Flag<\/h3><h4>\u00a015.4.1 Using the Foreign Language Flag<\/h4><p>\u00a0Please do not assign the <strong>\u00a0Foreign Language <\/strong>\u00a0flag when the language on the landing page is one of the following:<\/p><ul><li>The task language<\/li><li>A language that is commonly used by a significant percentage of the population in the task location \u00a0 English<\/li><\/ul><p>\u00a0For example, most Catalan-speaking users in Spain also speak Spanish. Therefore, for rating tasks in Catalan (ES), the\u00a0 Foreign Language flag should NOT be assigned to landing pages in Catalan, Spanish, or English.<\/p><p>\u00a0Here is a screenshot of a result block that shows when the <strong>\u00a0Foreign Language <\/strong>\u00a0flag would be used.<\/p><table width=\"720\"><tbody><tr><td width=\"144\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"432\"><p><strong>\u00a0Result Block and LP, Needs Met Rating, Flag <\/strong><\/p><\/td><td width=\"144\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[baidu]<\/p><p><strong>\u00a0Locale: <\/strong>\u00a0English (US)<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Go to the\u00a0 Baidu website.<\/p><\/td><td width=\"432\">\u00a0<\/td><td width=\"144\"><p>\u00a0This LP is the homepage\u00a0 of the Baidu website.\u00a0 The result is the target\u00a0 page of the query, but is\u00a0 in a foreign language\u00a0 (Chinese).<\/p><p>\u00a0This result merits a<\/p><p><strong>\u00a0FullyM <\/strong>\u00a0rating and the<\/p><p><strong>\u00a0Foreign Language <\/strong>\u00a0flag.<\/p><\/td><\/tr><\/tbody><\/table><p><strong>\u00a0Important<\/strong> :<\/p><ul><li>Please assign the <strong>Foreign Language <\/strong>\u00a0flag even if you personally understand the language, but most users in\u00a0 your locale do not.<\/li><li>Please assign the <strong>Foreign Language <\/strong>\u00a0flag based on the language of the landing page, not the appearance of the\u00a0 result block.<\/li><li>Please remember to flag all foreign pages with the <strong>Foreign Language <\/strong>\u00a0flag, even if most users in your locale\u00a0 would expect or want a foreign language page for the query.<\/li><li>Sometimes it is difficult to determine what language the landing page is in. The LP may have multiple languages\u00a0 or no words at all.\u00a0 In these cases, try to represent users in your locale.\u00a0 Does it feel like a foreign language page?\u00a0 When in doubt, don\u2019t use the <strong>\u00a0Foreign Language <\/strong>\u00a0<\/li><\/ul><h4>\u00a015.4.2 Needs Met Rating for Foreign Language Results<\/h4><p>\u00a0You must assign a Needs Met rating for all result blocks in your task, even if the result blocks have a foreign language\u00a0 landing page.<\/p><p>\u00a0In most cases, pages you flag as <strong>\u00a0Foreign Language <\/strong>\u00a0should be rated <strong>\u00a0FailsM<\/strong> , because they cannot be understood by\u00a0 most users in your locale and are therefore useless.\u00a0 Remember that if users in your locale can read the language, then\u00a0 you shouldn\u2019t be using the <strong>\u00a0Foreign Language <\/strong>\u00a0flag.\u00a0 Occasionally, you will encounter helpful <strong>\u00a0Foreign Language <\/strong>\u00a0pages.<\/p><p>\u00a0If the query clearly indicates that most users would expect or want a foreign language result, then the Needs Met rating of\u00a0 the foreign language page should <em>\u00a0not <\/em>\u00a0be <strong>\u00a0FailsM<\/strong> .\u00a0 For example, please assign the <strong>\u00a0FullyM <\/strong>\u00a0rating and <strong>\u00a0Foreign Language <\/strong>\u00a0flag for baidu.com if the query is [baidu.com], English (US).<\/p><p>\u00a0Videos are often an example where foreign language pages are helpful and desired.\u00a0 Think about user intent and what\u00a0 pages are good for users.\u00a0 If the query \u201casks\u201d for a foreign language song, band, film, sporting event, etc., then a video of\u00a0 the song, band, film, sporting event, etc. is helpful since it can probably be understood or enjoyed even though it is in a\u00a0 foreign language.\u00a0 For these types of queries, foreign language results are often expected.<\/p><p>\u00a0If the video is someone talking about the song, band, film, or event, the result probably cannot be understood or enjoyed\u00a0 and should be assigned a <strong>\u00a0FailsM <\/strong>\u00a0rating and the <strong>\u00a0Foreign Language <\/strong>\u00a0flag.<\/p><p>\u00a0Note: If you are unable to evaluate the Page Quality rating of a <strong>\u00a0Foreign Language <\/strong>\u00a0result, you do not need to assign a\u00a0 Page Quality rating and can leave the slider at <strong>\u00a0N\/A<\/strong> .<\/p><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Result Block and LP, Needs Met Rating <\/strong><\/p><\/td><td width=\"264\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0Query: <\/strong>\u00a0<\/p><p><\/p><p><strong>\u00a0Locale: <\/strong>\u00a0English (US)<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Watch a video of\u00a0 Celine Dion singing this song.<\/p><\/td><td width=\"264\">\u00a0<\/td><td width=\"264\"><p>\u00a0This video is just what English (US) users are\u00a0 looking for, even though the video is not in\u00a0 English.\u00a0 The language of the LP is mostly\u00a0 English (even though the video is in French), so\u00a0 the <strong>\u00a0Foreign Language <\/strong>\u00a0flag is not needed.<\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0Query: <\/strong>\u00a0[kasal, kasali, kasalo]<\/p><p><strong>\u00a0Locale: <\/strong>\u00a0English (US)<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Watch a trailer of\u00a0 this Filipino film or find information\u00a0 about it.<\/p><\/td><td width=\"264\">\u00a0<\/td><td width=\"264\"><p>\u00a0The query is for \u201cKasal, Kasali, Kasalo,\u201d a<\/p><p>\u00a0Filipino film.\u00a0 The LP is a clip from the movie in<\/p><p>\u00a0Filipino (Tagalog), the language spoken in the<\/p><p>\u00a0Philippines.\u00a0 It would be helpful for many\u00a0 English (US) users who type the query, even\u00a0 though it is not in English.\u00a0 Use your judgment\u00a0 when deciding whether to assign the <strong>\u00a0Foreign\u00a0 Language <\/strong>\u00a0flag.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><p>\u00a0<\/p><h3>\u00a015.5 \u00a0\u00a0 \u00a0Did Not Load Flag<\/h3><h4>\u00a015.5.1 Using the Did Not Load Flag<\/h4><p><strong>\u00a0Did Not Load <\/strong>\u00a0is used to indicate technical problems with the webpage that prevent users from viewing any LP content.<\/p><p>\u00a0Use the <strong>\u00a0Did Not Load <\/strong>\u00a0flag when:<\/p><ul><li>The MC of the landing page is a web server or web application error message and there is no other content on the page: no navigation links, no home link, no SC, and no Ads.\u00a0 See <a href=\"http:\/\/en.wikipedia.org\/wiki\/List_of_HTTP_status_codes\" target=\"_blank\">\u00a0here<\/a> \u00a0for a Wikipedia page on different types\u00a0 of error messages.<\/li><li>The landing page is completely blank: no MC, no SC, and no Ads.<\/li><\/ul><p>\u00a0Assign the <strong>\u00a0Did Not Load <\/strong>\u00a0flag based on the landing page, not the result block.<\/p><p>\u00a0Here\u00a0 is\u00a0 an\u00a0 example\u00a0 of\u00a0 a <strong>\u00a0Did\u00a0 Not\u00a0 Load <\/strong>\u00a0landing\u00a0 page.\u00a0 You\u00a0 cannot\u00a0 tell\u00a0 that\u00a0 the\u00a0 landing\u00a0 page\u00a0 doesn\u2019t\u00a0 load\u00a0 by\u00a0 looking\u00a0 at\u00a0 the\u00a0 result block.<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"336\"><p><strong>\u00a0Result Block and LP, Needs Met Rating, Flag <\/strong><\/p><\/td><td width=\"192\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0Query: <\/strong>\u00a0[douglas instruments]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Navigate to the\u00a0 homepage of this website.<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"192\"><p>\u00a0This page displays a generic 404\u00a0 message.\u00a0 There is no MC, SC, or\u00a0 Ads on the page.<\/p><p>\u00a0This result merits a <strong>\u00a0FailsM <\/strong>\u00a0rating\u00a0 and the <strong>\u00a0Did Not Load <\/strong>\u00a0flag.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0Here are screenshots of other types of landing pages that should be assigned the <strong>\u00a0Did Not Load <\/strong>\u00a0flag: <a href=\"https:\/\/guidelines.raterhub.com\/images\/p7uSvplxsQqIv7P8eew4.jpg\" target=\"_blank\">\u00a0DNL1<\/a><a href=\"https:\/\/guidelines.raterhub.com\/images\/p7uSvplxsQqIv7P8eew4.jpg\" target=\"_blank\"> ,<\/a> <a href=\"https:\/\/guidelines.raterhub.com\/images\/5cR936zm9XOHTpSjx7hT.jpg\" target=\"_blank\">\u00a0DNL2<\/a><a href=\"https:\/\/guidelines.raterhub.com\/images\/5cR936zm9XOHTpSjx7hT.jpg\" target=\"_blank\"> .<\/a><\/p><p>\u00a0You should <strong>\u00a0not <\/strong>\u00a0use the <strong>\u00a0Did Not Load <\/strong>\u00a0flag for:<\/p><ul><li>Malware warnings, such as \u201cWarning \u2013 visiting this site may harm your computer!\u201d (<a href=\"https:\/\/guidelines.raterhub.com\/images\/Fc6RkJPtCq77tFeUxk14.jpg\" target=\"_blank\"> example<\/a> ).<\/li><li>Pages that have removed or expired MC (e.g., expired classified listing, removed social media post, products or services unavailable).<\/li><li>Pages that are inaccessible because you need a subscription to view the MC.<\/li><\/ul><h4>\u00a015.5.2 Needs Met Rating and the Did Not Load Flag<\/h4><p>\u00a0All result blocks must be given a Needs Met rating.\u00a0 If the landing page truly doesn\u2019t load, assign the <strong>\u00a0Did Not Load <\/strong>\u00a0flag\u00a0 and rate the page <strong>\u00a0FailsM<\/strong> .\u00a0 True <strong>\u00a0Did Not Load <\/strong>\u00a0pages are useless.<\/p><p>\u00a0Sometimes the page partially loads or has an error message.\u00a0 Give Needs Met ratings based on how helpful the result is\u00a0 for the query. Error messages can be customized by the website owner and are part of a well-functioning website.\u00a0 Sometimes these pages are helpful for the query.<\/p><p>\u00a0Note: If you are unable to evaluate the Page Quality rating of a <strong>\u00a0Did Not Load <\/strong>\u00a0result, you do not need to assign a Page\u00a0 Quality rating and can leave the slider at <strong>\u00a0N\/A<\/strong> .<\/p><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"144\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"336\"><p><strong>\u00a0Result Block and LP, Needs Met Rating, Page Quality\u00a0 Rating, Flags <\/strong><\/p><\/td><td width=\"240\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td rowspan=\"2\" width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[boys pink snow\u00a0 shoes]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find\u00a0 information about or\u00a0 purchase boys\u2019 snow\u00a0 shoes.<\/p><\/td><td width=\"336\">\u00a0<\/td><td rowspan=\"2\" width=\"240\"><p><strong>\u00a0Needs Met<\/strong> : The MC has an error\u00a0 message, but the LP has a lot of SC.\u00a0 However, the page has no information\u00a0 about boys pink snow shoes and is\u00a0 unhelpful for the query.<\/p><p><strong>\u00a0Page Quality<\/strong> : This LP is on a well-known,\u00a0 reputable merchant website.\u00a0 Despite the\u00a0 error message, this page does a nice job\u00a0 of explaining the issue and providing a\u00a0 search box, including helpful search tips\u00a0 and customer service information.<\/p><p>\u00a0Do not assign the <strong>\u00a0Did Not Load <\/strong>\u00a0flag.<\/p><\/td><\/tr><tr><td width=\"336\">\u00a0<\/td><\/tr><tr><td width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[bible passages]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find\u00a0 specific passages in the\u00a0 Bible.<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"240\"><p><strong>\u00a0Needs Met<\/strong> : In spite of the customized \u201cNo\u00a0 results found\u201d message on the LP, it has\u00a0 links to all passages in the Bible, organized\u00a0 by book.\u00a0 This is a very helpful result.<\/p><p><strong>\u00a0Page Quality<\/strong> : This page is a well-known,\u00a0 reputable reference website.\u00a0 In addition to\u00a0 links to all passages in the Bible, this error\u00a0 page provides a search box as well as a\u00a0 suggestion explaining how to refine\u00a0 searches.<\/p><p>\u00a0Do not assign the <strong>\u00a0Did Not Load <\/strong>\u00a0flag.<\/p><\/td><\/tr><tr><td width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[broadway<\/p><p>\u00a0tickets]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0This is a <strong>\u00a0Know <\/strong>\u00a0query or <strong>\u00a0Do <\/strong>\u00a0query.\u00a0 The user wants\u00a0 to search prices and\/or\u00a0 purchase tickets to a\u00a0 Broadway show in New<\/p><p>\u00a0York City.<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"240\"><p>\u00a0Clicking on this result block leads to a\u00a0 malware warning.\u00a0 You can assume that\u00a0 the page is malicious without continuing to\u00a0 the page.\u00a0 As discussed in Sections 4.5.5\u00a0 and 13.6, you should assign a <strong>\u00a0FailsM <\/strong>\u00a0Needs Met rating and <strong>\u00a0Lowest <\/strong>\u00a0Page\u00a0 Quality rating.<\/p><p>\u00a0Do not assign the <strong>\u00a0Did Not Load <\/strong>\u00a0flag.<\/p><\/td><\/tr><tr><td width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[paranormal<\/p><p>\u00a0activity]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Learn more\u00a0 about the 2007 film <em>\u00a0Paranormal Activity <\/em>\u00a0or\u00a0 the associated film\u00a0 series.<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"240\"><p>\u00a0This page cannot be reached because the\u00a0 site&#8217;s server IP address was not found.\u00a0 There is no MC, SC, or Ads on the page.<\/p><p>\u00a0This result merits a <strong>\u00a0FailsM <\/strong>\u00a0Needs Met\u00a0 rating, and no Page Quality rating is\u00a0 required.<\/p><p>\u00a0Assign the <strong>\u00a0Did Not Load <\/strong>\u00a0flag.<\/p><\/td><\/tr><\/tbody><\/table><h3>15.6 Additional Flags in Some Rating Tasks<\/h3><p>\u00a0Some rating tasks may ask you to identify <strong>\u00a0Upsetting-Offensive <\/strong>\u00a0and\/or <strong>\u00a0Not-for-Everyone <\/strong>\u00a0results.<\/p><p>\u00a0Mark content that may be upsetting or offensive from the perspective of a typical user in your locale as<\/p><p><strong>\u00a0Upsetting-Offensive<\/strong> , keeping in mind that people of all ages, genders, races, religions, and political affiliations use the\u00a0 Internet to understand the world and other points of views.<\/p><p>\u00a0Mark content that may be unpleasant or uncomfortable for some people in your locale (e.g., content that may not be\u00a0 appropriate in a public space, professional environment, or school) as <strong>\u00a0Not-for-Everyone<\/strong> . <\/p><h2>\u00a016.0\u00a0 Many Types of Helpful Results<\/h2><p>\u00a0Some queries may have many different possible meanings, or people may be looking for different things.\u00a0 Make sure to\u00a0 give Highly Meets ratings to very helpful results for all reasonable interpretations and intents, including reasonable minor\u00a0 interpretations.<\/p><ul><li>Many queries have different possible meanings or interpretations. Don&#8217;t assume \u2013 do query research! Results for\u00a0 a diverse set of reasonable interpretations may be very helpful.<\/li><li>For any given query interpretation, different users may have different intents. For example, different people who\u00a0 search for [avatar] with the movie in mind could be seeking different kinds of information about the movie.\u00a0 Some\u00a0 may be seeking reviews, others could want to see what people are saying on social media, while others still could\u00a0 be interested in the cast or ways to watch the movie, etc.\u00a0 Results that satisfy different reasonable intents may be\u00a0 very helpful to different users.<\/li><li>It\u2019s also possible for a single user to have many different intents for any given query interpretation. That is, one\u00a0 person searching [avatar] could be broadly interested in the movie, and that person might want to browse reviews\u00a0 and social media posts, see the cast, and find out how to watch the movie.\u00a0 A diverse set of results that satisfy\u00a0 different reasonable intents may be very helpful to individual users, too!<\/li><\/ul><p>\u00a0Results of different types may be helpful for many kinds of queries, including queries with a single, clear interpretation or\u00a0 intent.\u00a0 Consider what kinds of results are helpful for all queries you rate, including:<\/p><ul><li>Different formats (e.g., text, video, image, audio)<\/li><li>Different experiences, perspectives and opinions (e.g., a personal blog or a social media post)<\/li><li>Different content depths (e.g., the 10 second summary video and the 1 hour deep dive documentary) \u00a0 Different types of sites: corporate, not for profit, government, social media, forums, personal blogs, etc.\u00a0 \u25cf\u00a0 \u2026\u00a0 and many more!<\/li><\/ul><p>\u00a0Make sure all types of very helpful results get a Highly Meets rating.\u00a0 Some queries may benefit from a wide variety of\u00a0 helpful results:<\/p><ul><li>Queries that seek experiences, opinions and perspectives, such as [should i get a dog], [what does love feel like] \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0Queries that are subjective, such as [best music to run to]<\/li><li>Exploration and browsing queries \u2013 users may need to see many different options, such as [ideas for bathroom remodel], [black suit], [inexpensive engagement rings]<\/li><li>Queries with no single, right answer, such as [how to ask your boss for a raise]<\/li><\/ul><h3>\u00a016.1 \u00a0\u00a0 \u00a0Rating Queries with Both Website and Visit-in-Person Intent<\/h3><p>\u00a0Some queries have two possible strong intents:<\/p><ol><li><strong>Go to the website <\/strong>intent:\u00a0 in order to, for example, find out information, buy something online, make a reservation,\u00a0 schedule an appointment, interact with customer support, or fulfill some other need that can be satisfied online<\/li><li><strong>Visit-in-person <\/strong>intent:\u00a0 user wants to visit the store, business, etc. in person<\/li><\/ol><p>\u00a0For these queries, result blocks that only satisfy one intent should NOT get a <strong>\u00a0Fully Meets <\/strong>\u00a0rating.<\/p><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"144\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"360\"><p><strong>\u00a0Result Block and LP <\/strong><\/p><\/td><td width=\"216\"><p><strong>\u00a0Needs Met Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td rowspan=\"2\" width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[target]<\/p><p><strong>\u00a0User Location: <\/strong><\/p><p>\u00a0Jacksonville, Florida<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0There are\u00a0 two possible strong user\u00a0 intents: most users\u00a0 probably want to visit a\u00a0 nearby Target location or\u00a0 go to the website to shop\u00a0 online, research\u00a0 products, find prices, etc.<\/p><\/td><td width=\"360\">\u00a0<\/td><td width=\"216\"><p>\u00a0The result block shows three popular\u00a0 Target locations in Jacksonville, with\u00a0 information that is especially helpful\u00a0 for users who want to visit the store.\u00a0 This fulfills the user intent to find a\u00a0 nearby Target location.<\/p><\/td><\/tr><tr><td width=\"360\">\u00a0<\/td><td width=\"216\"><p>\u00a0The result is very satisfying and fulfills\u00a0 the user intent to shop online or\u00a0 otherwise use the website.<\/p><\/td><\/tr><tr><td rowspan=\"2\" width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[dmv]<\/p><p><strong>\u00a0User Location: <\/strong><\/p><p>\u00a0Belmont, California<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0There are\u00a0 two possible strong user\u00a0 intents: most users\u00a0 probably want to visit a\u00a0 nearby DMV location or\u00a0 go to the DMV website\u00a0 to renew a license, pay a\u00a0 fee, find some\u00a0 information, etc.<\/p><\/td><td width=\"360\">\u00a0<\/td><td width=\"216\"><p>\u00a0The result block shows two nearby\u00a0 DMV locations, with information that is\u00a0 especially helpful for users who want<\/p><p>\u00a0to visit the locations.\u00a0 This fulfills the\u00a0 user intent to find a nearby DMV\u00a0 location.<\/p><\/td><\/tr><tr><td width=\"360\">\u00a0<\/td><td width=\"216\"><p>\u00a0The result is very satisfying and fulfills\u00a0 the user intent to find information or\u00a0 otherwise use the website (e.g., to\u00a0 review a license, pay a fee).<\/p><\/td><\/tr><tr><td width=\"144\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"360\"><p><strong>\u00a0Result Block and LP <\/strong><\/p><\/td><td width=\"216\"><p><strong>\u00a0Needs Met Rating and Explanation <\/strong><\/p><\/td><\/tr><tr><td rowspan=\"2\" width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[citibank]<\/p><p><strong>\u00a0User Location: <\/strong>\u00a0Palo\u00a0 Alto, California<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0There are\u00a0 two possible strong user\u00a0 intents: most users\u00a0 probably want to visit a\u00a0 nearby Citibank location\u00a0 or go to the website to\u00a0 bank online.<\/p><\/td><td width=\"360\">\u00a0<\/td><td width=\"216\"><p>\u00a0The result block shows three nearby\u00a0 Citibank locations in the user location\u00a0 of Palo Alto.\u00a0 The information is\u00a0 especially helpful for users who want\u00a0 to visit the bank.\u00a0 This fulfills the user\u00a0 intent to find a nearby Citibank\u00a0 location.<\/p><\/td><\/tr><tr><td width=\"360\">\u00a0<\/td><td width=\"216\"><p>\u00a0The result is very satisfying and fulfills\u00a0 the user intent to do online banking or\u00a0 otherwise use the website.<\/p><\/td><\/tr><\/tbody><\/table><h2>\u00a017.0\u00a0 Specificity of Queries and Landing Pages<\/h2><p>\u00a0Some\u00a0 queries\u00a0 are\u00a0 very\u00a0 general\u00a0 and\u00a0 some\u00a0 queries\u00a0 are\u00a0 specific.\u00a0 Here\u00a0 are\u00a0 some\u00a0 examples\u00a0 that\u00a0 compare\u00a0 levels\u00a0 of\u00a0 specificity\u00a0 of English (US) queries:<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Query <\/strong><\/p><\/td><td width=\"192\"><p><strong>\u00a0More Specific Query <\/strong><\/p><\/td><td width=\"336\"><p><strong>\u00a0Even More Specific Query <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[chair]<\/p><\/td><td width=\"192\"><p>\u00a0[dining room chair]<\/p><\/td><td width=\"336\"><p>\u00a0[ikea \u201chenriksdal\u201d highback upholstered chair]<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[library]<\/p><\/td><td width=\"192\"><p>\u00a0[harvard library]<\/p><\/td><td width=\"336\"><p>\u00a0[harvard anthropology library]<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[interview questions]<\/p><\/td><td width=\"192\"><p>\u00a0[interview questions for teachers]<\/p><\/td><td width=\"336\"><p>\u00a0[practice interview questions used for teach for america]<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[restaurants]<\/p><\/td><td width=\"192\"><p>\u00a0[chinese restaurants]<\/p><\/td><td width=\"336\"><p>\u00a0[takeout chinese restaurants in downtown Austin]<\/p><\/td><\/tr><tr><td width=\"192\"><p>\u00a0[coffee shops]<\/p><\/td><td width=\"192\"><p>\u00a0[starbucks]<\/p><\/td><td width=\"336\"><p>\u00a0[red rock coffee mountain view]<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0Results for specific queries are easier to rate on the Needs Met scale because we know more about what the user is\u00a0 looking for.\u00a0 Giving a Needs Met rating for results for general queries can be difficult.\u00a0 As always, your rating is based on\u00a0 how helpful the result is for the query, not the specificity fit.<\/p><p>\u00a0When the query is a broad category, such as [cafes] [restaurants] [hotels] [books] [tourist attractions in paris] etc., popular\u00a0 and prominent examples may be considered very helpful.\u00a0 Please do web research to help you understand what is\u00a0 popular and prominent in different locations.<\/p><p>\u00a0<\/p><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"144\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"336\"><p><strong>\u00a0Result Block &amp; LP, Needs Met &amp; Page Quality Ratings <\/strong><\/p><\/td><td width=\"240\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td rowspan=\"5\" width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[credit cards]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Users are\u00a0 probably looking to sign\u00a0 up for a credit card\u00a0 online, or want to\u00a0 research credit cards\u00a0 before signing up.<\/p><\/td><td width=\"336\">\u00a0<\/td><td rowspan=\"2\" width=\"240\"><p>\u00a0Even though there are many options, a\u00a0 page for an individual company that offers\u00a0 different cards could be very helpful.<\/p><p><strong>\u00a0Needs Met<\/strong> : This LP is more specific than\u00a0 the query, but could still be a very helpful\u00a0 result because Visa is a popular credit card\u00a0 company.<\/p><p><strong>\u00a0Page Quality<\/strong> : Visa is a credit card\u00a0 company with high E-E-A-T that offers\u00a0 services for credit cards, banking, etc. and\u00a0 has a good reputation. <strong>\u00a0High+ <\/strong>\u00a0to <strong>\u00a0Highest <\/strong>\u00a0is an appropriate rating.<\/p><\/td><\/tr><tr><td width=\"336\">\u00a0<\/td><\/tr><tr><td width=\"336\">\u00a0<\/td><td width=\"240\"><p>\u00a0Even though there are many options, a\u00a0 page for an individual company that offers\u00a0 different cards could be very helpful.<\/p><p><strong>\u00a0Needs Met<\/strong> : This LP is more specific than\u00a0 the query, but could still be a very helpful\u00a0 result because Discover is a popular credit\u00a0 card company.<\/p><p><strong>\u00a0Page Quality<\/strong> : Discover is a company with\u00a0 high E-E-A-T that offers services for credit\u00a0 cards, banking, etc. with a good reputation.<\/p><p><strong>\u00a0High+ <\/strong>\u00a0to <strong>\u00a0Highest <\/strong>\u00a0is an appropriate rating.<\/p><\/td><\/tr><tr><td width=\"336\">\u00a0<\/td><td width=\"240\"><p>\u00a0This page offers a list of top credit cards in\u00a0 a variety of categories.<\/p><p><strong>\u00a0Needs Met<\/strong> : This LP fits the query.\u00a0 It would\u00a0 be helpful for most users.<\/p><p><strong>\u00a0Page Quality<\/strong> : This website helps\u00a0 consumers make money decisions.\u00a0 It has\u00a0 a good reputation, high E-E-A-T, and has\u00a0 been recommended by several major\u00a0 newspapers. <strong>\u00a0High <\/strong>\u00a0is an appropriate\u00a0 rating.<\/p><\/td><\/tr><tr><td width=\"336\">\u00a0<\/td><td width=\"240\"><p>\u00a0This page describes a credit card that\u00a0 requires union membership.<\/p><p><strong>\u00a0Needs Met<\/strong> : Since the credit card requires\u00a0 union membership, this result is an unlikely\u00a0 minor interpretation for the broad query\u00a0 about credit cards.<\/p><p><strong>\u00a0Page Quality<\/strong> : This company is an expert\u00a0 on its own credit card, which is issued by\u00a0 HSBC Bank, a financial services\u00a0 organization with a good reputation and\u00a0 high E-E-A-T. <strong>\u00a0High <\/strong>\u00a0is an appropriate\u00a0 rating.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"144\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"336\"><p><strong>\u00a0Result Block &amp; LP, Needs Met &amp; Page Quality Ratings <\/strong><\/p><\/td><td width=\"240\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td rowspan=\"3\" width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[hotels]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Users are\u00a0 probably planning a trip,\u00a0 but this query is very\u00a0 general and vague.<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"240\"><p>\u00a0This is a popular travel aggregator website,\u00a0 and the hotel page on the site can help\u00a0 users find hotels in the U.S.\u00a0 Users can\u00a0 read reviews, compare hotels, or make a\u00a0 reservation.<\/p><p><strong>\u00a0Needs Met<\/strong> : This LP fits the query.\u00a0 This is\u00a0 a very helpful result.<\/p><p><strong>\u00a0Page Quality<\/strong> : Orbitz is a popular website\u00a0 with high E-E-A-T and a good reputation.<\/p><p><strong>\u00a0High <\/strong>\u00a0is an appropriate rating.<\/p><\/td><\/tr><tr><td width=\"336\">\u00a0<\/td><td width=\"240\"><p>\u00a0This is a very popular hotel chain with\u00a0 hotels available in the majority of the U.S.\u00a0 at many different price points.<\/p><p>\u00a0Even though the list of possible hotel\u00a0 chains is long, the homepage of an\u00a0 individual chain that offers different prices,\u00a0 features, and location options could be\u00a0 very helpful.<\/p><p><strong>\u00a0Needs Met<\/strong> : This LP is more specific than\u00a0 the query, but could still be a very helpful\u00a0 result because the Marriott is a popular\u00a0 chain of hotels.<\/p><p><strong>\u00a0Page Quality<\/strong> : The Marriott website gives\u00a0 information on Marriott hotels, a popular\u00a0 chain of hotels.\u00a0 Marriott has a good\u00a0 reputation and is an expert on Marriott\u00a0 hotels, making the information on this page\u00a0 highly authoritative. <strong>\u00a0High+ <\/strong>\u00a0to <strong>\u00a0Highest <\/strong>\u00a0is\u00a0 an appropriate rating.<\/p><\/td><\/tr><tr><td width=\"336\">\u00a0<\/td><td width=\"240\"><p>\u00a0This is the webpage of the Marriott<\/p><p>\u00a0Courtyard hotel in Emeryville, California.<\/p><p><strong>\u00a0Needs Met<\/strong> : The LP is too specific for the\u00a0 query, but this is a well-known brand and\u00a0 users can navigate to other Marriott hotels\u00a0 from this page.\u00a0 This is a less helpful\u00a0 result.<\/p><p><strong>\u00a0Page Quality<\/strong> : The Marriott website gives\u00a0 information on Marriott hotels, a popular\u00a0 chain of hotels.\u00a0 Marriott has a good\u00a0 reputation and is an expert on Marriott\u00a0 hotels, making the information on this page\u00a0 highly authoritative. <strong>\u00a0High+ <\/strong>\u00a0to <strong>\u00a0Highest <\/strong>\u00a0is\u00a0 an appropriate rating.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"144\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"336\"><p><strong>\u00a0Result Block &amp; LP, Needs Met &amp; Page Quality Ratings <\/strong><\/p><\/td><td width=\"240\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td rowspan=\"3\" width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[target]<\/p><p><strong>\u00a0User Location: <\/strong><\/p><p>\u00a0Jacksonville, Florida<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Go to\u00a0 target.com or find a\u00a0 nearby Target store.<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"240\"><p><strong>\u00a0Needs Met<\/strong> : The result block shows three\u00a0 popular Target locations in Jacksonville,\u00a0 with information that is especially helpful\u00a0 for users who want to visit the store.<\/p><\/td><\/tr><tr><td width=\"336\">\u00a0<\/td><td width=\"240\"><p>\u00a0The LP is the Target website.<\/p><p><strong>\u00a0Needs Met<\/strong> : The result is very satisfying\u00a0 for users that want to go to the website.<\/p><p><strong>\u00a0Page Quality<\/strong> : Target is a popular\u00a0 shopping website in the U.S. with high\u00a0 E-E-A-T and is trusted by users for online\u00a0 purchases. <strong>\u00a0High <\/strong>\u00a0to <strong>\u00a0High+ <\/strong>\u00a0is an\u00a0 appropriate rating.<\/p><\/td><\/tr><tr><td width=\"336\">\u00a0<\/td><td width=\"240\"><p>\u00a0The LP is the \u201cstore locator\u201d page on the\u00a0 Target website.<\/p><p><strong>\u00a0Needs Met<\/strong> : Even though the LP is more\u00a0 specific than the query, this result would\u00a0 be very helpful for users who issued this\u00a0 query with the intent to find Target\u00a0 locations to visit in person.<\/p><p><strong>\u00a0Page Quality<\/strong> : Target is the expert about\u00a0 where its stores are located.\u00a0 This page is\u00a0 the most authoritative page on this topic.<\/p><p><strong>\u00a0High+ <\/strong>\u00a0to <strong>\u00a0Highest <\/strong>\u00a0is an appropriate rating.<\/p><\/td><\/tr><tr><td width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[target]<\/p><p><strong>\u00a0User Location: <\/strong><\/p><p>\u00a0Jacksonville, Florida<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Go to\u00a0 target.com or find a\u00a0 nearby Target store.<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"240\"><p>\u00a0The LP on the Target website is for a\u00a0 specific type of women\u2019s pants.<\/p><p><strong>\u00a0Needs Met<\/strong> : The LP is much more\u00a0 specific than the query and is an unlikely\u00a0 to no chance interpretation of the query.<\/p><p><strong>\u00a0Page Quality<\/strong> : Target is a popular\u00a0 shopping website in the U.S. with high\u00a0 E-E-A-T\u00a0 and is trusted by users for online\u00a0 purchases. <strong>\u00a0High <\/strong>\u00a0to <strong>\u00a0High+ <\/strong>\u00a0is an\u00a0 appropriate rating.<\/p><\/td><\/tr><\/tbody><\/table><h2>\u00a018.0\u00a0 Needs Met Rating and Freshness<\/h2><p>\u00a0Some queries demand very recent or \u201cfresh\u201d information.\u00a0 Users may be looking for \u201cbreaking news,\u201d such as an important\u00a0 event or natural disaster happening right now.\u00a0 Here are different types of queries demanding current\/recent results.<\/p><table width=\"720\"><tbody><tr><td width=\"144\"><p><strong>\u00a0Type of Query <\/strong><\/p><\/td><td width=\"192\"><p><strong>\u00a0Example Queries <\/strong><\/p><\/td><td width=\"384\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"144\"><p>\u00a0\u201cBreaking news\u201d queries<\/p><\/td><td width=\"192\"><p>\u00a0[tornado], [tsunami]<\/p><\/td><td width=\"384\"><p>\u00a0Assume users need the information right away.<\/p><p>\u00a0Imagine someone who needs immediate weather information because\u00a0 a big storm is coming.\u00a0 Information about last year&#8217;s weather would\u00a0 not be helpful.<\/p><\/td><\/tr><tr><td width=\"144\"><p>\u00a0Recurring event queries,\u00a0 such as elections, sports\u00a0 events, TV shows,\u00a0 conferences, etc.<\/p><\/td><td width=\"192\"><p>\u00a0[olympics], [american idol],<\/p><p>\u00a0[redsox schedule], [tax forms],\u00a0 [elections]<\/p><\/td><td width=\"384\"><p>\u00a0Assume users are looking for the most recent or current information\u00a0 about the event.<\/p><p>\u00a0For example, if the Olympics are happening right now, users\u00a0 searching [olympics] want information about the current Olympics, not\u00a0 results from years ago.\u00a0 If the next Olympics are a few months away,\u00a0 users are probably interested in the\u00a0 upcoming Olympics.\u00a0\u00a0<\/p><\/td><\/tr><tr><td width=\"144\"><p>\u00a0Current information\u00a0 queries<\/p><\/td><td width=\"192\"><p>\u00a0[population of paris], [amount of<\/p><p>\u00a0u.s. debt], [airfare from ny to sfo],\u00a0 [next federal holiday]<\/p><\/td><td width=\"384\"><p>\u00a0Assume users are looking for the most current information, such as\u00a0 prices or airfare.<\/p><\/td><\/tr><tr><td width=\"144\"><p>\u00a0Product queries<\/p><\/td><td width=\"192\"><p>\u00a0[iphone], [toyota camry], [windows\u00a0 operating system]<\/p><\/td><td width=\"384\"><p>\u00a0Assume users are looking for information about the most recent\u00a0 model\/version for these product queries.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0When a query demands recent content, only pages with current, recent, or updated content should get high Needs Met\u00a0 ratings.\u00a0 For these queries, pages about past events, old product models and prices, outdated information, etc. are not\u00a0 helpful.\u00a0 They should be considered \u201cstale\u201d and given low Needs Met ratings.\u00a0 In some cases, stale results are useless\u00a0 and should be rated <strong>\u00a0FailsM<\/strong> .<\/p><p>\u00a0For some queries, there may be \u201cnewsy\u201d or recent information user intent, as well as more \u201ctimeless\u201d information user\u00a0 intent.\u00a0 Users issuing queries for celebrities or politicians may be interested in biographical information, or users may be\u00a0 looking for the latest news or gossip.<\/p><p>\u00a0Freshness is generally less of a concern for Page Quality rating.\u00a0 \u201cStale\u201d pages can have high Page Quality ratings.\u00a0 For\u00a0 example, some highly reputable news websites maintain \u201carchival\u201d content.\u00a0 However, unmaintained\/abandoned \u201cold\u201d\u00a0 websites or unmaintained and inaccurate\/misleading content is a reason for a low Page Quality rating.<\/p><p><strong>\u00a0Note<\/strong> : The date the page was created may be different from when the content was last updated or modified.\u00a0 When\u00a0 content is updated, the page will sometimes show the date of the update, not the date the page was created.\u00a0 Some\u00a0 websites always show the current date, regardless of when the content was last updated.\u00a0 If you are curious about the\u00a0 content of a page, see <a href=\"http:\/\/archive.org\/web\/web.php\" target=\"_blank\">\u00a0here<\/a> \u00a0to try the \u201cWayback Machine\u201d on the Internet Archive.\u00a0 Not all pages are available, but this\u00a0 tool may help you understand how some pages were created and how their content has changed over time. <\/p><p>\u00a0<\/p><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"144\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"384\"><p><strong>\u00a0Result Block and LP, Needs Met Rating, Page Quality Rating <\/strong><\/p><\/td><td width=\"192\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td rowspan=\"2\" width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[los angeles<\/p><p>\u00a0traffic]<\/p><p><strong>\u00a0User Location: <\/strong>\u00a0Los\u00a0 Angeles, California<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Users are\u00a0 looking for <strong>\u00a0current <\/strong>\u00a0information about traffic\u00a0 conditions in Los\u00a0 Angeles.\u00a0 Even pages\u00a0 about traffic conditions\u00a0 the day before would be\u00a0 considered stale for the\u00a0 query.<\/p><\/td><td width=\"384\">\u00a0<\/td><td width=\"192\"><p>\u00a0This LP shows traffic conditions in\u00a0 Los Angeles on August 7, 2012,\u00a0 which is the day this example was\u00a0 written.<\/p><\/td><\/tr><tr><td width=\"384\">\u00a0<\/td><td width=\"192\"><p>\u00a0This LP shows traffic conditions in\u00a0 Los Angeles on August 6, 2012.\u00a0 It is stale and useless for the\u00a0 query even though it is only one\u00a0 day old.<\/p><\/td><\/tr><tr><td rowspan=\"2\" width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[nobel peace\u00a0 prize winner]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find the\u00a0 name of the most recent\u00a0 winner of this prize.\u00a0 This\u00a0 is a <strong>\u00a0Know Simple <\/strong>\u00a0query.\u00a0 At the time this example\u00a0 was originally written,\u00a0 2011 was the most\u00a0 recent year that the\u00a0 Nobel Peace Prize was\u00a0 awarded.<\/p><\/td><td width=\"384\">\u00a0<\/td><td width=\"192\"><p>\u00a0This LP on the New York Times\u00a0 website has information about the\u00a0 most recent winner of this prize,\u00a0 based on the date when this\u00a0 example was written.<\/p><\/td><\/tr><tr><td width=\"384\">\u00a0<\/td><td width=\"192\"><p>\u00a0This LP on the BBC website has\u00a0 information about the 2006 winner\u00a0 of this prize.\u00a0 The 2006 winners of\u00a0 the prize may is an extremely\u00a0 minor interpretation of the query,\u00a0 so this page is stale for the query.<\/p><\/td><\/tr><tr><td width=\"144\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"384\"><p><strong>\u00a0Result Block and LP, Needs Met Rating, Page Quality Rating <\/strong><\/p><\/td><td width=\"192\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td rowspan=\"2\" width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[arthritis]<\/p><p><strong>\u00a0User Intent<\/strong> : Users are\u00a0 looking for information\u00a0 about this disease.\u00a0 Because there is\u00a0 ongoing research done\u00a0 on treatments and cures\u00a0 for most diseases, users\u00a0 are probably looking for\u00a0 authoritative, up-to-date\u00a0 information on arthritis.<\/p><\/td><td width=\"384\">\u00a0<\/td><td width=\"192\"><p>\u00a0Medline Plus is an authoritative\u00a0 website that regularly updates its\u00a0 content.<\/p><\/td><\/tr><tr><td width=\"384\">\u00a0<\/td><td width=\"192\"><p>\u00a0This 2006 article is extremely\u00a0 stale for this medical query.\u00a0 For\u00a0 this type of query, old medical\u00a0 news is generally unhelpful and\u00a0 potentially dangerous.<\/p><\/td><\/tr><tr><td rowspan=\"2\" width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[when was\u00a0 franklin d roosevelt born]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Users want<\/p><p>\u00a0to find this well\u00a0 understood fact.<\/p><\/td><td width=\"384\">\u00a0<\/td><td width=\"192\"><p>\u00a0This LP has the information users\u00a0 are looking for.\u00a0 This query does\u00a0 not require fresh results.<\/p><\/td><\/tr><tr><td width=\"384\"><p>\u00a0We couldn\u2019t find a stale page for this query.<\/p><\/td><td width=\"192\"><p>\u00a0N\/A<\/p><\/td><\/tr><\/tbody><\/table><h2>\u00a019.0\u00a0 Misspelled and Mistyped Queries and Results<\/h2><h3>\u00a019.1 \u00a0\u00a0 \u00a0Misspelled and Mistyped Queries<\/h3><p>\u00a0You will notice that some queries are misspelled or mistyped.\u00a0 Here are some examples of queries that are obviously\u00a0 misspelled:<\/p><table width=\"720\"><tbody><tr><td width=\"216\"><p><strong>\u00a0Misspelled Query <\/strong><\/p><\/td><td width=\"504\"><p><strong>\u00a0Query Interpretation <\/strong><\/p><\/td><\/tr><tr><td width=\"216\"><p>\u00a0[federal expres], English (US)<\/p><\/td><td width=\"504\"><p>\u00a0The only reasonable query interpretation is the company named Federal Express.<\/p><\/td><\/tr><tr><td width=\"216\"><p>\u00a0[new england patroits], English US)<\/p><\/td><td width=\"504\"><p>\u00a0The only reasonable interpretation is the NFL football team.<\/p><\/td><\/tr><tr><td width=\"216\"><p>\u00a0[byonce knowles], English (US)<\/p><\/td><td width=\"504\"><p>\u00a0The only reasonable interpretation is the famous singer\/actress, Beyonce Knowles.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0Some misspelled or mistyped queries are more difficult to interpret.\u00a0 Use your judgment and do query research.<\/p><p>\u00a0For <strong>\u00a0obviously <\/strong>\u00a0misspelled or mistyped queries, you should base your rating on user intent, not necessarily on exactly how\u00a0 the query has been spelled or typed by the user.<\/p><p>\u00a0For queries that are <strong>\u00a0not <\/strong>\u00a0obviously misspelled or mistyped, you should <strong>\u00a0respect the query as written, <\/strong>\u00a0and assume users\u00a0 are looking for results for the query as it is spelled.<\/p><h3>\u00a019.2 \u00a0\u00a0 \u00a0Name Queries<\/h3><p>\u00a0Consider the query [john stuart], English (US).\u00a0 There is a very famous Jon Stewart, the comedian and former host of a\u00a0 popular U.S. television show.\u00a0 However, we should not assume that the query [john stuart] has been misspelled.\u00a0 There\u00a0 are many people named John Stuart.\u00a0 We will respect the query as written and assume the user is looking for someone\u00a0 named \u201cJohn Stuart.\u201d<\/p><table width=\"720\"><tbody><tr><td width=\"144\"><p><strong>\u00a0Query and Possible\u00a0 User Intents <\/strong><\/p><\/td><td width=\"432\"><p><strong>\u00a0Result Block and LP, Needs Met Rating, Page Quality Rating <\/strong><\/p><\/td><td width=\"144\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td rowspan=\"2\" width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[mich ea l jordan],\u00a0 English (US)<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0There are\u00a0 many people named\u00a0 \u201cMicheal Jordan.\u201d<\/p><p>\u00a0Helpful results for more\u00a0 prominent people named\u00a0 Micheal Jordan should\u00a0 receive higher ratings\u00a0 than helpful results for\u00a0 less prominent people\u00a0 named Micheal Jordan.<\/p><p>\u00a0Because Michael Jordan\u00a0 is such a famous\u00a0 athlete\/celebrity, we will\u00a0 consider Michael Jordan\u00a0 to be an unlikely minor\u00a0 interpretation.<\/p><\/td><td width=\"432\">\u00a0<\/td><td width=\"144\"><p>\u00a0The page lists all\u00a0 members of the LinkedIn\u00a0 site named \u201cMicheal\u00a0 Jordan.\u201d\u00a0 LinkedIn is a\u00a0 very popular social\u00a0 networking website for\u00a0 professionals in the U.S.\u00a0 This result would be very\u00a0 helpful for users trying to<\/p><p>\u00a0find information about\u00a0 someone named\u00a0 \u201cMicheal Jordan.\u201d<\/p><\/td><\/tr><tr><td width=\"432\">\u00a0<\/td><td width=\"144\"><p>\u00a0This is a somewhat\u00a0 helpful result for an\u00a0 unlikely minor\u00a0 interpretation of the\u00a0 query.<\/p><\/td><\/tr><\/tbody><\/table><h2>\u00a020.0\u00a0 Non-Fully Meets Results for URL Queries<\/h2><p>\u00a0Raters sometimes ask the question, \u201cFor a well-formed working URL query, are the only acceptable Needs Met ratings for\u00a0 a result either <strong>\u00a0Fully Meets <\/strong>\u00a0or <strong>\u00a0Fails to Meet<\/strong> ?\u201d\u00a0 The answer is no.\u00a0 There can be other helpful results for URL queries.<\/p><p>\u00a0Finding information about a website is a reasonable interpretation and intent for URL queries, as some users issue URL\u00a0 queries to find information about a website, such as reviews or recent news.\u00a0 We recommended this to you as one method\u00a0 of reputation research in the PQ guidelines.\u00a0 Real users do this too.\u00a0 Results that give reviews and reputation information\u00a0 can be very helpful for a URL query.<\/p><p>\u00a0However, websites that offer usage statistics about a website are not usually helpful results for URL queries.\u00a0 Most users\u00a0 aren\u2019t interested in this kind of information.<\/p><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"144\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"384\"><p><strong>\u00a0Result Block and LP, Needs Met Rating, Page Quality Rating <\/strong><\/p><\/td><td width=\"192\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td rowspan=\"3\" width=\"144\"><p><strong>\u00a0Query: <\/strong><\/p><p>\u00a0[potterybarn.com]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Pottery\u00a0 Barn is a home\u00a0 furnishing store.\u00a0 Users\u00a0 may want to go to the\u00a0 website, do research, or\u00a0 find more information on\u00a0 the company.<\/p><\/td><td width=\"384\">\u00a0<\/td><td width=\"192\"><p>\u00a0This LP is the target of the query.<\/p><\/td><\/tr><tr><td width=\"384\">\u00a0<\/td><td width=\"192\"><p>\u00a0Online coupon codes are very\u00a0 popular in the U.S. and this LP\u00a0 (from a well-known coupon site)\u00a0 displays codes for online\u00a0 purchases on the Pottery Barn\u00a0 website.\u00a0 Users may be interested\u00a0 in coupon codes and this would\u00a0 be very helpful for those shopping\u00a0 online at potterybarn.com,\u00a0 especially frequent shoppers.<\/p><\/td><\/tr><tr><td width=\"384\">\u00a0<\/td><td width=\"192\"><p>\u00a0This LP (from a well-known\u00a0 review site) has reviews of the\u00a0 potterybarn.com website.\u00a0 Users\u00a0 may be interested in reading\u00a0 reviews when considering\u00a0 whether to make purchases at\u00a0 potterybarn.com, especially new\u00a0 shoppers.<\/p><\/td><\/tr><tr><td rowspan=\"2\" width=\"144\"><p><strong>\u00a0Query: <\/strong><\/p><p>\u00a0[ratemyprofessors.com]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Go to <a href=\"http:\/\/www.ratemyprofessors.com\/\" target=\"_blank\">\u00a0www.ratemyprofessors.c<\/a> <a href=\"http:\/\/www.ratemyprofessors.com\/\" target=\"_blank\">\u00a0om<\/a><a href=\"http:\/\/www.ratemyprofessors.com\/\" target=\"_blank\"> ,<\/a> a website where\u00a0 students can rate their\u00a0 college professors.<\/p><\/td><td width=\"384\">\u00a0<\/td><td width=\"192\"><p>\u00a0This LP is the target of the query.<\/p><\/td><\/tr><tr><td width=\"384\">\u00a0<\/td><td width=\"192\"><p>\u00a0This LP is an extensive\u00a0 encyclopedia article for the\u00a0 queried URL.\u00a0 It contains many\u00a0 helpful sections, including\u00a0 information detailing the rating\u00a0 process, comparison with in-class\u00a0 evaluations, criticism, etc.\u00a0 This is\u00a0 a very helpful result for a\u00a0 reasonable interpretation of the\u00a0 query.<\/p><\/td><\/tr><\/tbody><\/table><h2>\u00a021.0\u00a0 Product Queries: Importance of Browsing and Researching<\/h2><p>\u00a0Some product queries, such as [ipad reviews], have a clear information-seeking (<strong> Know<\/strong> ) intent.\u00a0 Other product queries,\u00a0 such as [buy ipad], have a clear purchase (<strong> Do<\/strong> ) intent.\u00a0 And some product queries, such as [ipad store.apple.com], have a\u00a0 clear navigation (<strong> Website<\/strong> ) intent.\u00a0 However, most product queries don\u2019t obviously specify one type of intent.<\/p><p>\u00a0Keep in mind that many users enjoy browsing and visually exploring products online, similar to window shopping in real\u00a0 life.\u00a0 Give high Needs Met ratings to results that allow users to research, browse, and decide what to purchase.<\/p><p>\u00a0Users may not always plan to buy products online that they are browsing and researching, for example, cars or major\u00a0 appliances.\u00a0 Even though the ultimate goal may be to purchase a product, many other activities may take place first:<\/p><p>\u00a0researching the product (reviews, technical specifications), understanding the options that are available (brands, models,\u00a0 pricing), viewing and considering various options (browsing), etc.<\/p><p><strong>\u00a0Important<\/strong> : Page Quality ratings for product results need extra care and attention.<\/p><table width=\"720\"><tbody><tr><td width=\"144\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td colspan=\"2\" width=\"384\"><p><strong>\u00a0Result Block and LP, Needs Met Rating, Page Quality Rating <\/strong><\/p><\/td><td width=\"192\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[high definition<\/p><p>\u00a0tv]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0This query\u00a0 doesn\u2019t specify a size or\u00a0 brand of TV.\u00a0 Users are\u00a0 probably doing research\u00a0 before making a\u00a0 purchase.<\/p><\/td><td colspan=\"2\" width=\"384\">\u00a0<\/td><td width=\"192\"><p>\u00a0This LP has comprehensive\u00a0 information about different types\u00a0 of high definition TVs (plasma,\u00a0 LCD, LED), as well as reviews\u00a0 about many specific models.\u00a0 The\u00a0 website is known for having\u00a0 helpful reviews and information\u00a0 about electronics.<\/p><\/td><\/tr><tr><td width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[girl toddler jeans\u00a0 size 3T]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0The query\u00a0 is very specific.\u00a0 The\u00a0 user wants to browse\u00a0 and find an item to buy.<\/p><\/td><td colspan=\"2\" width=\"384\">\u00a0<\/td><td width=\"192\"><p>\u00a0This is a helpful page for\u00a0 browsing and shopping for toddler\u00a0 girls jeans.\u00a0 There are many\u00a0 options for jeans in size 3T.\u00a0 This\u00a0 is a high quality store known for\u00a0 selling jeans.<\/p><\/td><\/tr><tr><td width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[cufflinks]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Most users\u00a0 probably want to find\u00a0 different cufflink styles\u00a0 and options to browse or\u00a0 purchase.<\/p><\/td><td colspan=\"2\" width=\"384\">\u00a0<\/td><td width=\"192\"><p>\u00a0This LP has a large collection of\u00a0 cufflinks from a very reputable\u00a0 retailer.\u00a0 There are many options\u00a0 and styles.\u00a0 This is a good page\u00a0 for browsing.\u00a0 There are helpful\u00a0 features at the top to choose\u00a0 styles, price ranges, etc.<\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"192\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"336\"><p><strong>\u00a0Result Block and LP, Needs Met Rating <\/strong><\/p><\/td><td width=\"192\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td colspan=\"2\" width=\"192\"><p><strong>\u00a0Query: <\/strong>\u00a0[twist of fate ring pandora]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0The user is looking\u00a0 for a specific ring sold by the\u00a0 Pandora brand and likely wants to\u00a0 research the ring, see what it\u00a0 looks like, find options to browse\u00a0 or purchase, etc.<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"192\"><p>\u00a0This result has a variety of\u00a0 images of the ring, showing\u00a0 different angles and materials.\u00a0 Knowing what the ring looks like\u00a0 is very helpful to users who are\u00a0 researching the product and\u00a0 browsing options that are\u00a0 available.<\/p><\/td><\/tr><tr><td width=\"144\">\u00a0<\/td><td width=\"48\">\u00a0<\/td><td width=\"336\">\u00a0<\/td><td width=\"192\">\u00a0<\/td><\/tr><\/tbody><\/table><h2>\u00a022.0\u00a0 Rating Visit-in-Person Intent Queries<\/h2><p>\u00a0When there is a user location for a visit-in-person intent query and a location has not been specified in the query itself,\u00a0 such as [chinese restaurants] with a user location of <strong>\u00a0Boston, MA<\/strong> , results in or near the user location are the most helpful.<\/p><p>\u00a0How close is \u201cnear\u201d?\u00a0 The type of business and\/or entity should be taken into consideration when deciding if the distance\u00a0 of the visit-in-person result is too far.\u00a0 For example, most people are not willing to travel very far for a gas station, coffee\u00a0 shop, supermarket, etc. Those are types of businesses that most users expect to find nearby.<\/p><p>\u00a0However, users might be willing to travel a little farther for certain kinds of visit-in-person results: doctors\u2019 offices, libraries,\u00a0 specific types of restaurants, public facilities like swimming pools, hiking trails in open spaces, etc.\u00a0\u00a0 Sometimes users\u00a0 may accept results that are even farther away, such as a very specialized medical clinic.<\/p><p>\u00a0In other words, when we say users are looking for results \u201cnearby,\u201d the word \u201cnearby\u201d can mean different distances for\u00a0 different queries.\u00a0 As always, please use your judgment.<\/p><h3>\u00a022.1 \u00a0\u00a0 \u00a0Examples Where User Location Does (and Does Not) Matter<\/h3><p>\u00a0As previously mentioned, the user location may not always change our understanding of the query and user intent.\u00a0 Below\u00a0 is one example where user location plays an important role, and two examples where user location does not matter.<\/p><table width=\"720\"><tbody><tr><td width=\"144\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"336\"><p><strong>\u00a0Result Block and LP, Needs Met Rating <\/strong><\/p><\/td><td width=\"240\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td rowspan=\"4\" width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[minimum wage<\/p><p>\u00a0rate]<\/p><p><strong>\u00a0User Location: <\/strong>\u00a0Wichita,\u00a0 Kansas<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find out\u00a0 what the current\u00a0 minimum wage is.\u00a0 Different states in the\u00a0 U.S. have different\u00a0 minimum wage rates.\u00a0 Users might be\u00a0 interested in the\u00a0 minimum wage in their\u00a0 state and how it\u00a0 compares to other\u00a0 places.<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"240\"><p>\u00a0This result block displays the complete and\u00a0 correct answer prominently in the result\u00a0 block, in a way that is easy for users on\u00a0 mobile devices to read.<\/p><p><strong>\u00a0Note<\/strong> : Assume that the result shows\u00a0 current information for users at the time\u00a0 this example was written.\u00a0 If you were\u00a0 rating this task, you would need to verify\u00a0 that the minimum wage rate in this result\u00a0 block is accurate for the state of Kansas.<\/p><\/td><\/tr><tr><td width=\"336\">\u00a0<\/td><td width=\"240\"><p>\u00a0This is the official Kansas state website\u00a0 page on minimum wage for Kansas.<\/p><\/td><\/tr><tr><td width=\"336\">\u00a0<\/td><td width=\"240\"><p>\u00a0This LP has the minimum wage rates for\u00a0 all states.\u00a0 It is on the official U.S.<\/p><p>\u00a0Department of Labor website.\u00a0 Though it\u00a0 takes some work to find the information\u00a0 specific to Kansas, this is a very helpful\u00a0 result for users seeking general\u00a0 information about the minimum wage rate.<\/p><\/td><\/tr><tr><td width=\"336\">\u00a0<\/td><td width=\"240\"><p>\u00a0This is the official California state website\u00a0 page on minimum wage for California.\u00a0 Given the user location, this is an unhelpful\u00a0 result.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"144\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"336\"><p><strong>\u00a0Result Block and LP, Needs Met Rating <\/strong><\/p><\/td><td width=\"240\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td rowspan=\"2\" width=\"144\"><p><strong>\u00a0Query: <\/strong>\u00a0[amazon jobs]<\/p><p><strong>\u00a0User Location: <\/strong>\u00a0Miami,<\/p><p>\u00a0Florida<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Users are\u00a0 looking for job\u00a0 opportunities at Amazon.<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"240\"><p>\u00a0The user is looking for a job at Amazon\u00a0 and there is no information in this result\u00a0 block that will help the user explore job\u00a0 opportunities\u2014it <strong>\u00a0Fails to Meet <\/strong>\u00a0the user\u00a0 need.<\/p><\/td><\/tr><tr><td width=\"336\">\u00a0<\/td><td width=\"240\"><p>\u00a0This is Amazon\u2019s official page on careers\u00a0 and jobs at Amazon, where users can\u00a0 search for currently open opportunities.\u00a0 This page is exactly what the user is\u00a0 looking for\u2014it <strong>\u00a0Fully Meets <\/strong>\u00a0the user need.<\/p><\/td><\/tr><\/tbody><\/table><h2>\u00a023.0\u00a0 Rating English Language Results in Non-English Locales<\/h2><p><strong>\u00a0The following rating guidance is for raters in non-English locales.\u00a0 You may stop reading this section if your task\u00a0 language is English, such as English (US), English (IN), English (NG), etc. <\/strong><\/p><p>\u00a0Your Needs Met ratings should reflect how helpful the result is for users in your locale.\u00a0 When the query is in the language\u00a0 of your locale, assume that users want results in that language.\u00a0 We know that <strong>\u00a0you <\/strong>\u00a0can read English (you are reading this\u00a0 document!), but you should only give high Needs Met ratings to English results if users in your locale would expect or\u00a0 want them for a particular query.\u00a0 Unless requested by the query, English results should be considered useless if most\u00a0 users in the locale can&#8217;t read them.<\/p><p>\u00a0However, rating can be more difficult when the query includes English names, words, etc., or when it&#8217;s unclear whether\u00a0 English results would be satisfying for a particular query.\u00a0 Please use your judgment and knowledge of your locale to\u00a0 determine the appropriate rating.<\/p><p><strong>\u00a0Important: <\/strong>\u00a0Please keep in mind that every locale will have unique considerations regarding the number and variety of\u00a0 languages (such as official languages, regional languages, local dialects, etc.), writing systems, and keyboard input\u00a0 languages commonly in use.\u00a0 While these guidelines may not include examples for your locale, it is important that you\u00a0 represent users in your task location and culture in order to interpret the query and rate results.\u00a0 When in doubt, please\u00a0 assume that users would prefer results in the task language unless the query clearly indicates otherwise.<\/p><h3>\u00a023.1 \u00a0\u00a0 \u00a0Examples of English (and Non-English) Results in Non-English Locales<\/h3><p>\u00a0The section includes some examples using Hindi (IN) and Korean (KR) as the locales.\u00a0 In both cases, we cannot assume\u00a0 that users in these locales\u2014i.e., Hindi-speaking users in India, or Korean-speaking users in Korea\u2014are able to read\u00a0 English.\u00a0 Unless most users in the locale would be satisfied by English results for the query, we will consider them\u00a0 unhelpful or even useless (<strong> FailsM<\/strong> ).<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"336\"><p><strong>\u00a0Result Block and LP, Needs Met Rating <\/strong><\/p><\/td><td width=\"192\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td rowspan=\"2\" width=\"192\"><p><strong>\u00a0Query: <\/strong>\u00a0[\u0930\u093e\u091c\u093e \u00a0\u0930 \u0935 \u0935\u092e\u093e ]<\/p><p><strong>\u00a0Locale: <\/strong>\u00a0Hindi (IN)<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0The user wants to\u00a0 find information\u00a0 about \u0930\u093e\u091c\u093e \u0930 \u0935 \u0935\u092e\u093e, an Indian artist.<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"192\"><p>\u00a0This Hindi language Wikipedia\u00a0 page on \u0930\u093e\u091c\u093e<strong> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/strong>\u0930 \u0935<strong>\u00a0 <\/strong>\u0935\u092e\u093e \u00a0is very\u00a0 helpful for Hindi (IN) users.<\/p><\/td><\/tr><tr><td width=\"336\">\u00a0<\/td><td width=\"192\"><p>\u00a0This English Wikipedia page\u00a0 about \u0930\u093e\u091c\u093e<strong> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/strong>\u0930 \u0935<strong>\u00a0 <\/strong>\u0935\u092e\u093e \u00a0has similar\u00a0 content to the Hindi Wikipedia\u00a0 page.\u00a0 Although there are some\u00a0 helpful images on the page, few\u00a0 Hindi users would be able to read\u00a0 this page.<\/p><\/td><\/tr><tr><td rowspan=\"2\" width=\"192\"><p><strong>\u00a0Query: <\/strong>\u00a0[ \ubc84\ub77d \uc624\ubc14\ub9c8 ]<\/p><p><strong>\u00a0Locale: <\/strong>\u00a0Korean (KR)<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0\ubc84\ub77d \uc624\ubc14\ub9c8 \u00a0is Barack\u00a0 Obama in Korean, so the user\u00a0 wants to find information about\u00a0 Barack Obama.<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"192\"><p>\u00a0This Korean language Wikipedia\u00a0 page on Barack Obama is very\u00a0 helpful for Korean (KR) users.<\/p><\/td><\/tr><tr><td width=\"336\">\u00a0<\/td><td width=\"192\"><p>\u00a0This English Wikipedia page\u00a0 about Barack Obama has similar\u00a0 content to the Korean Wikipedia\u00a0 page.\u00a0 Although there are some\u00a0 helpful images on the page, very\u00a0 few Korean users would be able\u00a0 to read this page.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0Here are two examples where the query includes proper nouns typed in Latin script, such as famous people, places, titles\u00a0 of books or films, etc.\u00a0 For these queries, users would prefer to see results in the language of their locale.<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"336\"><p><strong>\u00a0Result Block and LP, Needs Met Rating <\/strong><\/p><\/td><td width=\"192\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td rowspan=\"2\" width=\"192\"><p><strong>\u00a0Query: <\/strong>\u00a0[ ronaldo ]<\/p><p><strong>\u00a0Locale: <\/strong>\u00a0Hindi (IN)<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0The user wants to\u00a0 find information about Cristiano\u00a0 Ronaldo, a famous footballer.<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"192\"><p>\u00a0Although the query was typed in\u00a0 Latin script, most Hindi users\u00a0 would want to see information\u00a0 about this person in Hindi.\u00a0 This\u00a0 Hindi language Wikipedia page\u00a0 on Cristiano Ronaldo is very\u00a0 helpful for Hindi (IN) users.<\/p><\/td><\/tr><tr><td width=\"336\">\u00a0<\/td><td width=\"192\"><p>\u00a0This English Wikipedia page\u00a0 about Cristiano Ronaldo has\u00a0 similar content to the Hindi\u00a0 Wikipedia page. Although there\u00a0 are some helpful images on the\u00a0 page, few Hindi users would be\u00a0 able to read this page.<\/p><\/td><\/tr><tr><td rowspan=\"2\" width=\"192\"><p><strong>\u00a0Query: <\/strong>\u00a0[titanic 1997]<\/p><p><strong>\u00a0Locale: <\/strong>\u00a0Korean (KR)<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0T he user wants to\u00a0 purchase a DVD or find\u00a0 information about the movie\u00a0 \u201cTitanic,\u201d released in 1997.<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"192\"><p>\u00a0Although the query was typed in\u00a0 Latin script, most Korean users\u00a0 would expect to see Korean\u00a0 language reviews or Korean\u00a0 stores for purchasing the movie.\u00a0 This Korean result on a Korean\u00a0 website is very helpful.<\/p><\/td><\/tr><tr><td width=\"336\">\u00a0<\/td><td width=\"192\"><p>\u00a0This English language landing\u00a0 page has helpful content for users\u00a0 who can read English.\u00a0 Although\u00a0 there are some helpful images on\u00a0 the page, very few Korean users\u00a0 would be able to read this page.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0Here are two additional examples where the query was typed in Latin script (including some English words), yet users\u00a0 would still prefer to see results in the language of their locale.<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"336\"><p><strong>\u00a0Result Block and LP, Needs Met Rating <\/strong><\/p><\/td><td width=\"192\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td rowspan=\"2\" width=\"192\"><p><strong>\u00a0Query: <\/strong>\u00a0[ mahila cricket sri lanka\u00a0 ka match]<\/p><p><strong>\u00a0Locale: <\/strong>\u00a0Hindi (IN)<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0The user wants to\u00a0 find information about a women\u2019s\u00a0 cricket match against Sri Lanka\u00a0 on February 17, 2016.<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"192\"><p>\u00a0Although the query includes some\u00a0 English words, it is a Hindi query\u00a0 typed in Latin script.\u00a0 Most Hindi\u00a0 users would expect to see Hindi\u00a0 results, like this helpful article.<\/p><\/td><\/tr><tr><td width=\"336\">\u00a0<\/td><td width=\"192\"><p>\u00a0This English language landing\u00a0 page has helpful content for users\u00a0 who can read English, but few\u00a0 Hindi (IN) users would be able to\u00a0 read this page.<\/p><\/td><\/tr><tr><td rowspan=\"2\" width=\"192\"><p><strong>\u00a0Query: <\/strong>\u00a0[samsung tablet]<\/p><p><strong>\u00a0Locale: <\/strong>\u00a0Korean (KR)<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0The user wants to\u00a0 purchase, find information, or go\u00a0 to the Galaxy tablet page on the\u00a0 Samsung website.<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"192\"><p>\u00a0Although the query was typed in<\/p><p>\u00a0Latin script and includes some\u00a0 English words, most Korean\u00a0 users would expect to see the\u00a0 Korean page on the Samsung\u00a0 website.\u00a0 This Korean result is\u00a0 very helpful.<\/p><\/td><\/tr><tr><td width=\"336\">\u00a0<\/td><td width=\"192\"><p>\u00a0This English language page on\u00a0 the website of Samsung, the\u00a0 company that makes this tablet,\u00a0 has helpful content.\u00a0 Although\u00a0 there are some helpful images on\u00a0 the page, very few Korean users\u00a0 would be able to read this page.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0On the other hand, there may be queries where the needs of most users would actually be satisfied by English language\u00a0 results, even if the query itself is typed in the task language.<\/p><p>\u00a0For example, for queries about global businesses and organizations, users may expect or want to visit the English\u00a0 language version of the business\/organization&#8217;s official website in some locales.\u00a0 Similarly, for queries seeking technical\u00a0 information such as manufacturer part numbers, product specs, scientific or chemical formulas, etc., the answer to the\u00a0 query may be typically expressed in the English language in some locales.<\/p><p>\u00a0For these queries, users may expect or want to see English results in order to satisfy their need.\u00a0 Please use your\u00a0 judgment and knowledge of your locale to determine the appropriate rating.<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"336\"><p><strong>\u00a0Result Block and LP, Needs Met Rating <\/strong><\/p><\/td><td width=\"192\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0Query: <\/strong>\u00a0[\u0939\u093e\u0935\u0921 \u00a0\u0935\u0947\u092c\u0938\u093e\u0907\u091f]<\/p><p><strong>\u00a0Locale: <\/strong>\u00a0Hindi (IN)<\/p><p><strong>\u00a0User Intent: <\/strong>\u0939\u093e\u0935\u0921 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u0935\u0947\u092c\u0938\u093e\u0907\u091f is\u00a0 &#8220;Harvard website&#8221; in Hindi.\u00a0 Users\u00a0 want to go to the official website\u00a0 of Harvard University, \u00a0which is \u00a0a\u00a0 well-known research university in\u00a0 Cambridge, Massachusetts .<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"192\"><p>\u00a0This is the official website of<\/p><p>\u00a0Harvard University . \u00a0Even though\u00a0 the query was typed in Hindi, this\u00a0 English website is clearly what\u00a0 users are looking for.\u00a0 Users\u00a0 would be fully satisfied by this\u00a0 result.<\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0Query: <\/strong>\u00a0[\uc2dc\uc2a4\ucf54 \uce74\ud0c8\ub9ac\uc2a4\ud2b8 \uc2a4\uc704\uce58\u00a0 IOS \ubcf5\uc6d0\ud558\uae30]<\/p><p><strong>\u00a0Locale: <\/strong>\u00a0Korean (KR)<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0This Korean query\u00a0 can be translated as &#8220;recovering\u00a0 IOS on Cisco Catalyst switches&#8221;.\u00a0 The user wants to find out how to\u00a0 restore the IOS operating system\u00a0 on a Cisco Catalyst switch, which\u00a0 is a specific brand\/model of\u00a0 computer networking device.<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"192\"><p>\u00a0This article comes from a blog\u00a0 that contains lots of technical\u00a0 information and troubleshooting\u00a0 tips about IT operations and\u00a0 programming.\u00a0 The landing page\u00a0 provides step-by-step instructions\u00a0 in Korean, along with the exact\u00a0 commands in English that users\u00a0 would need to type into a console\u00a0 in order to recover the operating\u00a0 system for the queried device.\u00a0 This tutorial would be very helpful\u00a0 and easy to follow for Korean\u00a0 users who are familiar with this\u00a0 type of networking device.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0Finally, in some locales, English is one of the official languages or a commonly spoken language.\u00a0 In these locales,\u00a0 English websites are easy to use and could be helpful, depending on the query.<\/p><p>\u00a0For example, the Singapore government recognizes four official languages: English, Malay, Chinese, and Tamil, but\u00a0 English is the first and most dominant language in Singapore.\u00a0<\/p><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"336\"><p><strong>\u00a0Result Block and LP, Needs Met Rating <\/strong><\/p><\/td><td width=\"192\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0Query: <\/strong>\u00a0[barack obama]<\/p><p><strong>\u00a0Locale: <\/strong>\u00a0English (SG)<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find information\u00a0 about Barack Obama.<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"192\"><p>\u00a0This Wikipedia page in English\u00a0 about Obama would be very\u00a0 helpful to users in Singapore.<\/p><\/td><\/tr><\/tbody><\/table><h2>\u00a024.0 Rating Dictionary and Encyclopedia Results for Different Queries<\/h2><p>\u00a0When assigning Needs Met ratings for dictionary and encyclopedia results, careful attention must be paid to the user\u00a0 intent.\u00a0 Like all results, the helpfulness of dictionary and encyclopedia results depend on the query and user intent.<\/p><p>\u00a0Dictionary and encyclopedia results may be topically relevant for many searches, but often these results are not helpful for\u00a0 common words that most people in your rating locale already understand.\u00a0 Reserve high Needs Met ratings for dictionary\u00a0 and encyclopedia results when the user intent for the query is likely &#8220;what is it&#8221; or &#8220;what does it mean&#8221; and the result is\u00a0 helpful for users seeking that type of information.<\/p><p><strong>\u00a0Important<\/strong> : Think about how helpful it is to get dictionary or encyclopedia results for very common words.\u00a0 Often there\u00a0 may be much more likely and reasonable intents.\u00a0 If you think most people know the meaning of the word and it is unlikely\u00a0 that people would be looking for the definition, a <strong>\u00a0Slightly Meets <\/strong>\u00a0rating may be appropriate.<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"336\"><p><strong>\u00a0Result Block and LP, Needs Met Rating <\/strong><\/p><\/td><td width=\"192\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0Query: <\/strong>\u00a0[ obsequious ]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Users are probably\u00a0 looking for the definition of this\u00a0 vocabulary word.<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"192\"><p>\u00a0This is a vocabulary word often\u00a0 studied in secondary school and\u00a0 found on college entrance exams.\u00a0 Many users may be looking for a\u00a0 definition and would find this\u00a0 dictionary result helpful.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"336\"><p><strong>\u00a0Result Block and LP, Needs Met Rating <\/strong><\/p><\/td><td width=\"192\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0Query: <\/strong>\u00a0[ rainbow ]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0This is a broad\u00a0 query. \u00a0Users could be looking for\u00a0 many things, including images of\u00a0 rainbows, brands or local\u00a0 stores\/organizations with<\/p><p>\u00a0&#8220;rainbow&#8221; in their name, etc.<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"192\"><p>\u00a0Most users probably already\u00a0 know what a rainbow is and\u00a0 would not be looking for a\u00a0 definition.\u00a0 Even if the user needs\u00a0 help understanding the word,\u00a0 images or a simple description\u00a0 would be more helpful than this\u00a0 dictionary result.<\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0Query: <\/strong>\u00a0[ cafeteria ]<\/p><p><strong>\u00a0User Location: <\/strong>\u00a0Eugene, Oregon<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Most<\/p><p>\u00a0English-speaking users in the US\u00a0 are familiar with cafeterias.\u00a0 Users\u00a0 are most likely looking for a place\u00a0 to eat.<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"192\"><p>\u00a0Most users are looking for a place\u00a0 to eat rather than general\u00a0 information about cafeterias.\u00a0 Even though this is an in-depth\u00a0 encyclopedia article that matches\u00a0 the topic of the query, this is not a\u00a0 very helpful result.<\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0Query: <\/strong>\u00a0[ history of ATM machines ]<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find information\u00a0 about the history of ATM\u00a0 machines (e.g., the inventor,\u00a0 when it was invented, its\u00a0 evolution, etc.).<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"192\"><p>\u00a0The user wants to learn more\u00a0 information about the history of\u00a0 ATM machines.\u00a0 This\u00a0 encyclopedia article includes an\u00a0 extensive section on ATM\u00a0 machine history.\u00a0 This is a very\u00a0 helpful result.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><table width=\"720\"><tbody><tr><td width=\"192\"><p><strong>\u00a0Query and User Intent <\/strong><\/p><\/td><td width=\"336\"><p><strong>\u00a0Result Block and LP, Needs Met Rating <\/strong><\/p><\/td><td width=\"192\"><p><strong>\u00a0Explanation <\/strong><\/p><\/td><\/tr><tr><td width=\"192\"><p><strong>\u00a0Query: <\/strong>\u00a0[ atm near me ]<\/p><p><strong>\u00a0User Location: <\/strong>\u00a0Livingston,\u00a0 Wyoming<\/p><p><strong>\u00a0User Intent: <\/strong>\u00a0Find ATMs near the\u00a0 user location.<\/p><\/td><td width=\"336\">\u00a0<\/td><td width=\"192\"><p>\u00a0The user intent is to find a nearby\u00a0 ATM machine.\u00a0 This encyclopedia\u00a0 article fails to meet the need of\u00a0 the user because it has no\u00a0 information about nearby ATM\u00a0 locations.<\/p><\/td><\/tr><\/tbody><\/table><p>\u00a0<\/p><p>\u00a0<\/p><p>\u00a0<\/p><p>\u00a0<\/p><p>\u00a0<\/p><h4><br \/><br \/><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Introduction to Search Quality Rating \u00a00.0 The Search Experience \u00a0The World Wide Web is a vast collection of online information and content.\u00a0 Internet search engines provide a powerful\u00a0 way to explore this online universe.\u00a0 There are many ways people search: people may type words into a search box in a\u00a0 browser, speak to a mobile [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[10],"tags":[],"ppma_author":[17],"class_list":["post-4564","post","type-post","status-publish","format-standard","hentry","category-seo"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Search Quality Rater Guidelines \/\/<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Search Quality Rater Guidelines\" \/>\n<meta property=\"og:description\" content=\"Introduction to Search Quality Rating \u00a00.0 The Search Experience \u00a0The World Wide Web is a vast collection of online 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